LinkedIn Customer Service Issues

I am reaching out to express my interest in utilizing LinkedIn for my role as a technical recruiter. On Friday, July 30, [redacted], I received a notification that my account has been restricted due to a high volume of profile views. I acknowledge that this was my doing, as it is part of my current job responsibilities. Despite my clients' reluctance to invest in a premium package, I am under pressure to continue these activities to avoid risking my employment. Moving forward, I commit to refraining from excessive profile views. I recently corresponded with a customer support representative named Maitri via email, who informed me that my account cannot be reinstated. I kindly request another opportunity to rectify this situation, vowing to adhere to LinkedIn's policies going forward. I have dedicated three years to nurturing this account, and I sincerely hope for its reactivation. Your understanding and cooperation in this matter would be greatly appreciated. I eagerly await your response. Thank you. Reference # [redacted]65 Status: Closed

I am reaching out regarding my interest in using LinkedIn for my work as a technical recruiter. On July 30th, [redacted], I received notification that my account was restricted due to excessive profile views, which I acknowledge doing as part of my job responsibilities. My clients are not willing to purchase a premium package, so I utilized my account without a paid subscription. I deeply regret this situation and assure you that I will avoid such activities in the future. I recently corresponded with Maitri from your customer support team, who declined my request to reinstate my account. I appeal for another chance to rectify this issue and promise to adhere to the platform's policies moving forward. I have dedicated considerable time to my account over the past 3 years. Kindly reconsider reactivating my account. I appreciate your understanding and look forward to your response. Thank you for your attention.

Hello LinkedIn Support, I am Mohannad, currently working as an IT Manager, seeking your assistance with a recent issue. I have been a loyal user for over 11 years, utilizing my account to advance my career, even securing two job opportunities through the platform. Recently, I had the idea to connect with prominent IT Managers globally to share experiences, aligning with LinkedIn's objectives. Unfortunately, this led to me unintentionally exceeding profile views and subsequently having my account restricted. Despite promptly verifying my identity upon request (ticket number [redacted]92), I deeply regret this oversight. I respectfully request for my account to be reinstated, assuring compliance with all guidelines moving forward. I am willing to undergo monitoring if necessary to regain access to the valuable connections and history stored in my 11-year-old account. Thank you for your attention to this matter. Sincerely, M.

I urgently need to cancel my Premium Business Account. Despite multiple attempts, I cannot proceed with the cancellation after clicking on the "cancel subscription" tab. Attempts to update my billing information have also been unsuccessful. If the cancellation is not confirmed promptly, I will instruct my credit card company to refuse any future billing requests. The lack of efficient cancellation procedures is disappointing. The customer service numbers provided only offer office addresses and direct to the help center, which only leads back to the cancellation process. I wish to terminate my Premium Business package immediately. - S. Fitzmorris

I have three incomplete duplicate LinkedIn profiles that need to be deleted, leaving only one fixed immediately. I recently switched to IOS and connected to WiFi. How can I receive fast tech support to help me get up to speed? Is there a method to retain visitors, recommendations, and linked contacts lists to transfer to the remaining profile? The affected accounts are under the names Wil Whitney or Wilmot Whitney.

Hello LinkedIn Team, I appreciate the services provided on your website. I recently received an email stating my account is restricted due to a profile photo violation. I am unable to access my account and would like to request the restriction be lifted so I can rectify any errors made. I am committed to ensuring compliance moving forward. I apologize for any oversight and am eager to rectify the situation promptly to have my LinkedIn account back in good standing. Thank you for your attention to this matter and for your services.

Please review the restrictions on the [redacted] account. I am reaching out to address any posts that may have violated your policies. I understand the importance of compliance and assure you that we will adhere to the rules going forward. My account may have caused some upset, but the vast majority of my 8,[redacted] followers appreciate the content. I kindly request that you resolve this issue promptly. Furthermore, I am willing to sign a contract to guarantee future compliance with your guidelines, whether intentional or unintentional. I apologize for any errors and sincerely hope for the restoration of my account, as it serves as a valuable platform for our commercial real estate business and has cultivated numerous high-level connections. I look forward to your response. Thank you for your attention and understanding. Best regards, Davis Lance Niehaus Founder, eXp Commercial [redacted] +1 ([redacted]) [redacted] - [redacted]

I encountered an issue with my LinkedIn account being restricted due to a post I made. Disappointed with the lack of research done by LinkedIn, I have decided to have my account completely closed. I no longer wish to be associated with the company and have canceled my premium membership effective today. In light of recent events in the world, I feel LinkedIn has taken the wrong stance, favoring one side over businesses like mine. I am frustrated with this situation, and though it may not matter to the company, I insist on having my account closed. I am unable to do so myself as my account has been frozen for over a week. My contact email is [redacted], and my name is Dale Y. You can reach me at [redacted]. I feel resentful towards LinkedIn now and have no intention of being a part of their platform any longer.

Hello Support, We utilize "Broadbean" for job postings through Bullhorn. Some users are facing the following issue: "Job Board subscription details incorrect This could be due to: - A suspended or inactive account with the job board - Incorrect job board subscription details within AdCourier, such as username and password (admin can update this) Please contact admin Rian Pachonick ([redacted]) Your admin needs to verify the subscription details with the job board in question. Once resolved, the vacancy needs to be resent to LinkedIn. Company: ERSG Ltd | Job Board: LinkedIn | Job Title: Principal Engineer - HV Substation Design €55K-€65K | Reference Number: BBBH14713 Incorrect subscription details were entered by admin for this job board. Admin has also been alerted to this issue for action." I have raised this with Broadbean support but received no solution. They suggested reaching out to Linkedin support. "I checked and don't see the error from LinkedIn. I have enclosed the full log for you to send to LinkedIn for investigation. Please update me with their findings. Case Number: #[redacted]5" I have the error logs available if needed. Best regards, Charli

I am a LinkedIn user who has been facing challenges with my account. Despite my efforts to report cyber assaults and violations, my account remains restricted. I would like to highlight the issues I have encountered, such as unauthorized posts and cyber-attacks, including incidents involving intellectual property theft. I have consistently acted professionally and provided evidence to support my actions. I request a thorough review of my account to reinstate my profile, which has been active since [redacted]. I urge LinkedIn to address the security concerns raised, especially regarding the presence of alleged cyber criminals and potential threats to national security on the platform. I aim to resolve this matter promptly and appreciate your attention. Sincerely, Michael Z.

Subject: LinkedIn Premium Membership Refund Request Hello, I wanted to bring to your attention an issue with my LinkedIn Premium account. On November 27, [redacted], I cancelled my subscription using the LinkedIn manage subscription feature on the desktop site. Despite not using any Premium features during this time, I found that my bank account was charged $39.99 AUD nine times since then without my authorization. I am disappointed by this as I believed my cancellation was successful. I would like a refund of $[redacted].91 AUD for these unauthorized transactions. While I may consider rejoining LinkedIn Premium in the future, I kindly request that the refund is processed promptly. I have cancelled my subscription again today (19/8/21) and can provide evidence of my initial cancellation and browser history from 27/11/[redacted] showing the cancel confirm page. Please let me know where I can send the screenshots. Thank you for your attention to this matter and please ensure that my LinkedIn Premium subscription is immediately terminated. Best regards, Renata

To Whom It May Concern, I am reaching out based on a recommendation from a mutual friend, Joseph Gonzalez, who works as the Enterprise Relationship Manager at LinkedIn. Recently, I was notified that my LinkedIn account has been permanently banned. As a long-time user who has put effort into building my profile on the platform, this news was distressing. I am seeking clarification from LinkedIn on any steps that can be taken to rectify the situation and ensure my account is reinstated. I was not engaged in any activities that would violate the platform's policies, and the sequence of events leading to the ban is unclear to me. I did not use bots or automation tools on my profile during the period in question. I would greatly appreciate it if a representative from LinkedIn could provide guidance on the possibility of restoring my account. Your prompt attention to this matter would be highly valued. Sincerely, Vincent

I am unable to access my LinkedIn account due to not having the necessary email or sign-in information. When I try to reset my password and confirm my identity by entering my first name as Russell and last name as Foster, it says my name does not match their records. I am preparing for a job interview and need to update my account. I can provide additional verification like my driver's license, but I am unsure of the next steps. Using my phone number [redacted] leads me to someone else's profile named D with no relevant information. Any assistance in resolving this issue would be greatly appreciated. Thank you.

Hello, I am requesting assistance in regaining access to my LinkedIn account, which has been restricted since Friday, August 20. Despite submitting my ID for verification, I have not received any updates from the support team. LinkedIn is a crucial platform for me where I engage in valuable business discussions and activities. As a business development manager, I focus on expanding my network daily by connecting with individuals in the IT, startup, and eCommerce sectors. I share relevant content about software development and outsourcing to educate my connections. LinkedIn also serves as a source for industry news, networking opportunities, and updates on my peers' achievements. I am mindful of LinkedIn's guidelines and do not engage in automated connection requests. My outreach efforts are targeted towards individuals who could benefit from my network, typically limited to 15-20 connections per day. I have adjusted my networking approach based on previous warnings and recommendations from LinkedIn. I seek guidance on how to effectively grow my network within the platform's boundaries and improve my social selling index without encountering restrictions. Any advice on a suitable strategy is greatly appreciated. Thank you for your assistance. Sincerely, Iryna

Every time I attempt to log in, I encounter a request to upload a photo of either my driver's license or passport. Despite multiple tries, the images I submit are consistently rejected. I have verified that there are no issues with the quality of the pictures of my identification documents. Here is the content of the email I received: LinkedIn Jeffery Winkler Reference # [redacted]28 Auto-Response (08/19/[redacted] 15:34 CST) Hi Jeffery, Thank you for submitting the required document. Regrettably, we were unable to verify the identification you provided for the following reasons: • The type of ID you uploaded is not supported • The information on the ID is not legible Please attempt to upload the ID again or consider using a passport (if the ID type is not supported) to move forward with your verification process. Best regards, LinkedIn Safety Operations Support Specialist Member (08/19/[redacted] 15:34 CST) SubmissionId: CONSUMER_LOGIN:7f1e7eae-5a0d-4a76-bfc5-63281d589baf

Hello, I created a LinkedIn account to reconnect with a girl from 15 years ago. I upgraded to a premium account to ensure she read my message, but I don't use LinkedIn often. Due to back pain, I haven't worked since [redacted]. Recently, LinkedIn charged me 54.09€ from my bank account. I am concerned as that is a significant amount for me, especially since I only have [redacted]€ monthly for food. I missed the email notification about the premium account renewal because it went to my Gmail instead of my usual Outlook account. I hope this can be resolved, as I don't want this financial strain. My LinkedIn account is linked to [redacted], and you can reach me at [redacted] Thank you and have a great day.

Hello, this is Camelia Wang. I was recently permanently banned from the platform a few days back. I apologize for overwhelming you with too much information in a single day. I regret my actions and assure you that it won't happen again. Could you kindly consider giving me another opportunity to demonstrate this? My aim is to add more value, whether to you or to my customers. Granting me this chance will allow me to showcase my intent. Anticipating your response. Wishing you a great day!

I need help removing my associations with Marston Consulting and Ziptech. Please contact me at 07[redacted]11 if needed. I no longer work for these companies. There are existing accounts under my name at Marston Consulting and Ziptech that need to be closed. I successfully closed my Azteq account, but I am unable to close these two. Thank you. - Andrew Wiltshire

Dear Company, I recently tried your free premium service for one month and was considering subscribing. However, I was surprised to see that my account was charged for a year's worth of service without any prior notification. During the registration process, I was informed that I would be charged ₫28,[redacted],[redacted].00 annually once my free trial ended on August 29, [redacted] unless I cancelled. The deduction was made on August 29, [redacted] at 10:45 am in Viet Nam, which is equivalent to August 28, [redacted] at 11:45 pm in the US. I was expecting the payment to be processed on August 30, [redacted]. I would like a refund and to discontinue using the service. Please reach out to me via email at [redacted] with any updates. I look forward to your prompt response. Thank you.

I am currently unable to access my account as the two-factor authentication is activated, and I am unable to continue with the password reset process because I no longer have access to my previous primary recovery phone number. Please update my primary recovery phone number from +[redacted]50 to +[redacted]56 or disable the two-factor authentication so that I can reset my password. I would appreciate it if you could assist me promptly by either providing a call or sending an email with a link for resetting the password that does not require access to my previous mobile number, which I no longer have access to. Thank you.