LinkedIn Customer Service Issues

My work email and LinkedIn account were both hacked. LinkedIn informed me of an email added to my account ([redacted]). Despite providing all requested information, including both sides of my driver's license, LinkedIn has not helped me restore my account. I have a Premium subscription and need assistance promptly. I kindly ask LinkedIn to contact me to resolve this issue. Thank you, Kimberly Ross BluSkye Consulting / LabelChics.Com

My account has been temporarily restricted since tomorrow, July 8th, [redacted]. I have uploaded ID proof to verify my identity and unlock the restriction. As a law student searching for a summer internship, I have viewed many profiles to send my resume. Please assist in unlocking my account to help me secure an internship through your platform. My recovery appeal case number is [redacted]15. Your help is greatly appreciated. Thank you.

I utilized recruiting software to enhance my LinkedIn search. Unfortunately, LinkedIn restricted my account without any prior warning. Despite reaching out multiple times over the past 3-4 days, I have not received any response. I even attempted to seek assistance from @LinkedInHelp on Twitter, but to no avail. The lack of communication from LinkedIn is concerning. As this is my company account, I am eager to regain access promptly. I have made earnest efforts in resolving this issue. Your help in reinstating my LinkedIn account would be greatly appreciated. I assure you that I will adhere to the platform's policies and avoid any improper activities in the future. I kindly request that LinkedIn consider issuing warnings prior to restricting accounts in the future. Your prompt attention to this matter is highly valued. Awaiting your assistance, Thank you.

I noticed an unauthorized charge on my PayPal account for a LinkedIn premium service that I did not purchase. I have never wanted to pay for any LinkedIn service, and I cannot afford this unexpected CAD [redacted] charge. Despite my attempts to reach out to LinkedIn, I have been unsuccessful in resolving this issue. I have already contacted PayPal and BMO, my bank, but they advised me to contact you for further assistance. I do not have any record of purchasing or using any services related to this charge, and I strongly believe this is an error.

My account is closed due to an infraction. They require me to verify my identity, but I am uncomfortable sending sensitive documents like my passport or driver's license. I believe there must be alternative methods to confirm my identity. This situation arises whenever I express opinions they disagree with, and they challenge me to prove it's really me. I am open to verification procedures but hesitant to share personal information with a social media platform that restricts free speech. Can anyone suggest different ways to address this issue?

I am seeking help to regain access to my LinkedIn account. I have been unable to log in for 8-10 days and when attempting to do so, I receive an error message stating, "We couldn't find an account associated with [redacted] Please try with an alternate email or phone number." As maintaining my connections is crucial, I suspect my account has been hacked and kindly ask for assistance from a LinkedIn security professional. The details linked to my account are as follows: - Full Name: S. Varun - Contact Number: [redacted] - Secondary Email: [redacted] - Primary Email: [redacted] I am willing to cooperate with any necessary procedures to expedite the recovery of my account.

Subject: Assistance Needed to Access My LinkedIn Account I have encountered difficulties logging into my LinkedIn account as the verification code is being sent to an email I no longer have access to. Despite submitting numerous support tickets along with necessary identification documents, such as my passport and national ID, I have only received automated responses indicating issues with reading the documents. I am feeling frustrated and exhausted from attempting to regain access without success. I kindly request your help with resolving this matter promptly. Please reach out to me via my alternate email at [redacted] for further communication. Your assistance is greatly appreciated as I rely on my account for professional connections and do not wish to create a new profile. Thank you for understanding the importance of this matter and for your prompt attention to this issue. Regards, Siham A.

While I was using LinkedIn last night, I was abruptly logged out of my account while in the middle of a conversation. Upon logging back in, I discovered that someone had been sending messages from my account requesting direct payments to my credit card, indicating that my account had been hacked. After promptly changing my password and enabling two-factor authentication, I found myself stuck in a loop trying to resolve the issue. Eventually, I managed to report the hacking incident to LinkedIn's customer service, only to be asked for ID documentation by an individual named Jordan. Despite providing the necessary documents, my account was unexpectedly blocked, and I was instructed to provide the ID again in a different format. As a Premium customer, the lack of communication and swift resolution is concerning, especially as my profile's absence may affect my SEO. It's frustrating that I am facing penalties for a LinkedIn data breach, given my clean history with the platform. The fact that I can only reach customer service through the locked site adds to the dilemma.

Dear support team, I am facing difficulties contacting LinkedIn regarding issues with my hacked account. I previously received a response stating that the platform couldn't determine how my account was hacked. Following the provided guidance, I attempted to reactivate my account by changing all altered information back to its original state. Despite saving the changes, upon revisiting my account, it appears to be deactivated again. I am distressed by the lack of available support to assist in resolving this matter and restoring my account and contacts. I kindly request guidance on reactivating my account and understanding why the changes I made were not saved. Your prompt assistance in rectifying this situation would be greatly appreciated. Thank you, Sepideh O.

I am reaching out for assistance with my LinkedIn account, which was restricted in January [redacted]. I have not used it since then. Unfortunately, since it's blocked, I am unable to cancel the monthly deductions of approximately R1,[redacted] on the 21st of each month. I would like to cancel the subscription and request a refund for the payments made over the last 6 months for accounts that have been inactive since January. The accounts affected are: [redacted]; [redacted]; [redacted]; [redacted]; [redacted]; [redacted]; [redacted]; [redacted]; [redacted]; [redacted]; [redacted] I appreciate your help with this matter. Thank you, Marion Waldeck, ID: [redacted] [redacted].

I have submitted several tickets and urgently require assistance. My account got restricted due to high views, but I didn't use any automation tools or cause any inconvenience. I simply removed some unknown connections from my network. I kindly request the removal of this restriction as LinkedIn is vital for me to communicate about job opportunities and new technologies with my network. Please understand, I've had this account for almost a decade, and losing access to LinkedIn is distressing as I use it daily. I solely rely on LinkedIn for networking as I have no other social media accounts. I earnestly appeal for your help to reinstate my account, as many people recognize my work through LinkedIn. I promise not to repeat the mistake and sincerely seek your assistance in restoring my account. Your help in this matter is greatly appreciated.

I have submitted multiple tickets and urgently need assistance. My account got restricted due to excessive views, but I did not use any automation tools or cause any trouble. I merely removed contacts I was not familiar with from my network. I kindly request the removal of the restriction as LinkedIn is my primary platform to engage with my network regarding job opportunities and new technologies. I have been an active member for nearly a decade and rely on LinkedIn daily for valuable information. Without access, it is incredibly distressing. I don't have any alternative social media accounts besides LinkedIn. Please consider my situation; many people recognize my efforts through the platform, and I genuinely need my account reinstated. I promise not to repeat the error and understand the importance of maintaining network connections. Please assist me in restoring my account on LinkedIn - it holds immense significance for me.

Hello, I hope you are well. I am reaching out regarding my LinkedIn account which I believe I created around [redacted], but I am unsure. The issue I am facing is that I am unable to recall my old email address and password to close or delete the account, specifically to remove my old photo. This photo still appears when I search my name on Google, causing me some distress. I have since created a new account that I am taking more seriously. In summary, my main concern is not being able to access my old account details to close it personally and remove the photo from Google search. My new LinkedIn account is under the name "Cecilia D." while the old account is under "Cecilia De Castro," described as an Ambassador of the Church of Jesus Christ of Latter-day Saints. I kindly ask for assistance in deleting the photo from LinkedIn and Google search and closing my old account. Thank you very much for your help. Stay safe and take care. - De Castro

I am in need of help to secure my online content due to a harassment situation. I require my LinkedIn profile to be visible only to my connections and not to Premium members. The blocking feature is not effective for me, so I need to conceal all my content except to those I have accepted as connections. It is crucial for my safety as I re-enter the workplace after a distressing experience. My name should not appear in search results, and my recommendations should only be visible to accepted connections. I need to be invisible to everyone except connections I initiate contact with to protect myself from ongoing harassment, including various forms of cyberbullying and identity theft. Assistance in ensuring my online safety is greatly appreciated.

Dear LinkedIn Team, I would like to bring to your attention an issue I have been facing. My name is Stephan Mueller and my email address is [redacted] I am currently using the basic version of LinkedIn to network. Periodically, the system mistakenly flags me as a robot or program, resulting in my account being temporarily frozen. I assure you that I am a real user and not a program. Currently, my account is frozen again, preventing me from using the platform. I believe I have done nothing wrong and I do not understand why I am repeatedly penalized and have my account frozen simply for networking. I haven't had the opportunity to explain myself until now when I found this means to contact you directly. While I appreciate LinkedIn, I find it difficult to defend myself when facing unfair treatment. It is important to allow users to clarify misunderstandings before freezing their accounts automatically. Thank you for your understanding. I would appreciate it if you could unlock my account. Best Regards, Stephan Mueller

Good morning, I am writing this email because I have a critical question about two charges that have been made to me. I am sure that I used my trial period and then I deleted my LinkedIn Premium before it expired. However, I don't know why the premium subscription wasn't canceled. Without using LinkedIn, I received two charges. The first charge was on 18/06/[redacted], and the second was on 26/07/[redacted]. I am certain that I deleted this service before this period, and I don't understand why the system didn't work with my indication and didn't register my change. I am confident that you can assist me with this problem and verify that I made this change before the system failed to record it. Thank you for your help, and I look forward to your response. Best regards.

I recently received a message from a recruiter named Oh Si Hui, who claimed to be contacting me on behalf of "Catherine Van" regarding a potential business deal. Catherine did not have a LinkedIn profile and asked to be contacted via her Outlook email. After reaching out to Catherine, she explained that she worked at Den Danske Bank and offered to split assets from a deceased customer, with me receiving 40%. Upon investigating, I discovered Catherine does work at Den Danske Bank and has a LinkedIn profile, so the person contacting me may not have been legitimate. I reported the incident to LinkedIn, but they did not find any issues. Unfortunately, I couldn't provide all the details via their reporting system. This forum is where I am seeking further advice on this situation involving Oh Si Hui and Catherine.

Hello, A few days ago, my husband tried to access some free training on LinkedIn and was asked to provide card details. Unfortunately, it seems he used my credit card information for this. An initial charge of 2 INR was made and then promptly reversed. However, later on, my card was debited [redacted] INR without our knowledge. My husband confirmed he did not make any such purchase. I kindly request a review of this situation and a refund of the [redacted] INR that was incorrectly charged to my card. My husband's LinkedIn account is [redacted] His name is Amit Kumar Pun, mobile number [redacted]. The amount was debited from my credit card, last four digits [redacted], on July 8, [redacted]. I am Deepa Sharma. Please contact me via email or at [redacted] if further information is needed. Thank you, Deepa Sharma

Hi, I'm struggling to figure out how to send an email to LinkedIn. It's not easy to find, and it's frustrating that I have to use gethuman.com. I've had a subscription to LinkedIn Navigator that I haven't been using much. I tried to cancel my LinkedIn Premium, not realizing that the Sales Navigator was a separate module. Every time I attempted to cancel in the LinkedIn settings, it wouldn't work. I searched for articles but couldn't find a solution. I temporarily stopped the auto-subscription payments from my bank account, but then received some money, and £70 was withdrawn. Could you please refund the most recent payment since I finally managed to cancel it through the Sales Navigator settings?

I attempted to activate a sales navigator account after our company stopped paying for it, but I never completed the process. Despite numerous attempts to contact LinkedIn, I have not received a response. They have been charging my card $79.99 for the past five months without me using the service. I would like a refund as I haven't used the account. It's frustrating that they charged me without full activation. I hope to hear back soon. Thank you.