LinkedIn Customer Service Issues

I recently started using LinkedIn as a recruiter. It is part of my daily routine to connect with various profiles on LinkedIn. I was unaware that having multiple profiles could lead to my account being restricted. My account has been restricted for 15 days now, causing me significant losses. I provided my identity information for account recovery but have not received any positive updates. If my account is not recovered, I risk losing all my professional contacts, impacting my work and career growth. I kindly request a prompt review of my situation to reactivate my account. Your immediate attention to this matter would be greatly appreciated.

My LinkedIn account has been restricted for the past 15 days. As a recruiter, I often need to browse profiles on LinkedIn. Being new to the platform, I wasn't aware of the implications of viewing multiple profiles. This restriction has hindered my access, leading to significant setbacks. Starting out in my recruiting career, building professional connections on LinkedIn is crucial for my growth. If this restriction isn't lifted, it will directly impact my career, work, and connections. I've invested a considerable amount of time on LinkedIn, and this setback is causing me distress. I kindly request a prompt resolution to reactivate my account so I can resume my activities promptly. Your immediate attention to this matter would be greatly appreciated.

Hello, my name is Robert K. Orizino, and I am a 71-year-old US Army Disabled Veteran. I've been attempting to register for the free LinkedIn Premium account for veterans. I was honorably discharged over 51 years ago, and accessing my discharge paper is challenging without a scanner or printer. Is there an alternative method to verify my Veteran status via mail or phone? With plenty of spare time at my age, utilizing LinkedIn could enhance my social media presence. I receive care at the VA Medical Center in Syracuse, NY, and simplifying the process would be greatly appreciated. Wishing you a wonderful Summer. Robert K. Orizino Disabled American Veteran [redacted] [redacted]

I recently experienced a security breach on May 7/8, [redacted] while using the new NortonAntivirus VPN service with my Amazon credentials. A LinkedIn account, which I never created, appeared under a different antivirus program I switched to following the incident. The hackers targeted my internet provider and banking details, even eavesdropping on my phone calls and conversations with service providers, leading Google to lock my accounts for "malicious activity." I had to establish a new email address due to these breaches. I urgently seek assistance in addressing this concerning situation. Your prompt response and resolution would be greatly appreciated. Sincerely, Maritza B.

My recent story titled "China at G7 Summit [redacted]" on Medium/ILLUMINATION was unexpectedly removed by LinkedIn while being shared on the platform, referencing their 'Professional Community Policies'. I have carefully reviewed these policies multiple times and have not identified any violations. It seems to me that this action is a result of the Cancel Culture phenomenon that is prevalent on social media platforms. Being an editor and writer for Medium/ILLUMINATION, I understand the importance of implementing fair and transparent policies. As a longstanding writer on LinkedIn, I urge the platform to resist succumbing to Cancel Culture and instead uphold values of common sense, decency, and mutual respect. It is crucial to embrace diverse opinions and engage with writers directly to foster a Community that values freedom of expression. I kindly request information regarding any complaints received about my article and the rationale behind its removal. Sincerely, Dr. Michael Heng PBM

Hello, I was surprised to find my LinkedIn account suspended without any prior notice. I believe LinkedIn, like other social media platforms, is being misused for spreading negative content and insulting my country. I intend to request the Iranian authorities to completely suspend LinkedIn's operations in Iran due to these abuses. I will also lodge a formal complaint with the Australian customer service against LinkedIn. It is unacceptable for LinkedIn to host content that insults researchers and volunteers in my country, especially those working on the coronavirus vaccine. The platform should solely focus on professional networking, not promoting harmful ideas and harassment. LinkedIn should not allow any form of insults towards my country, nationality, or its administration. I will take all necessary steps to ensure that LinkedIn does not promote negativity, disrespect international laws, or permit any harassment on their platform.

I have encountered issues with Iranians using LinkedIn to harass researchers and volunteers from my country regarding receiving the Iranian vaccine and not respecting our country's rules and citizenship. If LinkedIn does not address this behavior and suspend those involved, I will take further action to ensure they are fully suspended from Iran. I am willing to escalate this matter as needed to protect the honor of Iranian citizenship and nationality. LinkedIn must take appropriate action promptly or face consequences, as I am prepared to file a formal complaint on behalf of Iranians with the Australian court system. LinkedIn must not allow their platform to be used for harassment and must adhere to the regulations set forth by Iran.

Hello Team, Approximately 4-5 years ago, I created an account using my Gmail address [redacted] I had forgotten about my original LinkedIn account linked to this email and unknowingly created a new one for job searching purposes. Upon realizing there was duplication, I decided to delete the old account, but both accounts were deleted. Subsequently, I attempted to create a new account to continue my job search successfully. However, I now find my account has been permanently restricted. I am seeking assistance in restoring my original account to resume my job search. Your help in this matter is greatly appreciated. Thank you, Nikita

Hello Team, I am a lecturer at a college in Maharashtra, India. We are interested in utilizing the features of LinkedIn for our college and students. By doing so, we aim to share our events and other college-related news on a global platform. This will aid in the development of our students and promote our college. Additionally, we see the potential for marketing the college, generating interactions, and ultimately enhancing our admissions. While we understand the benefits of using LinkedIn, we would appreciate more information on its features. We are willing to upgrade to a premium membership for access to additional functionalities. We have attempted to contact customer care, but the number provided was invalid. Could you please connect us with a member who can offer detailed guidance on this matter? Thank you.

Hello, good afternoon. When searching my name on Google, I saw an image that I would like to show you via email if you provide me with an email address. I was born in Madrid, and I am not sure if it's another person with the same name and last name living in Madrid, or if it's actually my information shown under that name. I want to express my wish for all traces of my data to be removed, dating back from the beginning of time to now. This request is not related to you, and I appreciate the work and service you provide, but I highly value my privacy. After the few days it takes to complete the deletion process, I would like my information removed. I would like to communicate via email with you to explain the situation and find a resolution. Thank you very much and have a good day.

I recently received a request from a person with the email address [redacted], which was displayed on their profile. This individual unexpectedly asked me for money despite us being strangers. I was alarmed by this and upon investigating their profile further, I found that the link to the company they claimed to work for was invalid. Subsequently, I received a follow-up email requesting an email transfer, this time with a male name associated with it. When I mentioned that my online transfer capabilities were on hold, they urged me to send $[redacted] via a Bitcoin ATM. They even threatened to tarnish my reputation if I did not comply. This person has now resorted to threatening to sabotage my personal and professional life through social media comments. I am feeling quite vulnerable and would appreciate any assistance in handling this situation.

Subject: Issue with Premium Charges on Your Platform Hello, I am reaching out to address a recent problem I encountered with your platform in the hopes that we can work together to find a satisfactory resolution. I have been a satisfied client for almost a decade and have always encouraged others to utilize your services. However, I recently faced an issue that has left me disappointed. Despite requesting to cancel my premium subscription after the first month, I was charged for three additional months without any prior notification. This experience has been quite concerning, especially since I did not even use the LinkedIn premium plan during this time. I am a loyal user of other Microsoft products and have never faced such an issue before. I value the integrity and user-centric approach of Microsoft and hope that this matter can be resolved amicably. I have since removed the premium features from my account and would appreciate clarifications on this billing discrepancy. I look forward to your response. Warm regards, Alex

Hello, I received a warning a few weeks ago, but I had not added or followed anyone when this happened on my page. Thank you in advance. Ashkan A., Attorney at Law LinkedIn Account Recovery Appeal [Case: [redacted]17] Reference # [redacted]17 Status: Closed View your case(s) on our Help Center You may reply to this case for up to 14 days Response (06/27/[redacted] 16:00 CST) Hi Ashkan A., Esq., Thank you for contacting us, and apologies for any inconvenience caused. We observed that there was an unusually high volume of page views through your account despite previous warnings. For the protection of our members' information, our User Agreement and Professional Community Policies do not allow systematically viewing large numbers of LinkedIn pages. Due to continued high traffic detected on your account after multiple warnings, your account has been permanently restricted. Regards, Veronica, LinkedIn Member Safety and Recovery Consultant

Hello LinkedIn Team, I hope you are doing well! I recently received a notification that my account has been restricted, possibly due to my political comments. I had promised myself not to engage in political discussions on LinkedIn, but unfortunately, I did slip up, and I apologize for that. My LinkedIn account is crucial for my business, as 95% of my work is conducted through this platform. I have already provided the necessary information for the investigation process and am currently awaiting a resolution. I am hoping for a swift reinstatement of my account so that I can continue utilizing it for professional purposes. Rest assured, I will refrain from political discussions in the future. I am a bit surprised by being singled out as there are others on LinkedIn with more controversial content that remains uncensored. I typically just engage in commenting on other users' posts. Thank you for your attention to this matter. Best regards, Mike

Hello, I need help with my LinkedIn account. It used to be under my preferred name instead of my birth name, which no one knows or uses. I had set up two-factor authentication, but when my phone and computer broke, I lost access. Now I can't recover or access my account. I can't provide an ID with the wrong name. The only solution I found is to delete the account. I've tried many times from different devices but can't get in. There are waiting messages, and all attempts are from Oak Hill, WV, where I am located. You can even search for Aeson Knight to see my public presence and location. I don't want to lose connections I've made over the years.

Hello, I need help with my LinkedIn account. I was notified by LinkedIn that my account has been restricted. I don't understand why this happened since I have been using the platform to explore career opportunities and job listings. I have already submitted my ID for verification as requested, but I haven't received any response yet. Could you advise me on what steps I can take next? Also, do you have any information on how long it typically takes for LinkedIn to address these issues? Your assistance is greatly appreciated. Thank you.

The advertisement posted on LinkedIn for the Client Services Representative position at SouthStar Capital was not authorized by SouthStar. The responsibilities include interacting with prospects through phone and email, entering data into their software system, discussing funding options, maintaining client profiles, attending weekly meetings, assisting the management team, and performing general tasks. The minimum requirements include being a quick learner, hard worker, able to work in a fast-paced environment, self-motivated, resourceful, detail-oriented, and comfortable with communication at all levels. The ideal candidate will be a team player with at least a High School Diploma or GED equivalent. Part-time positions are available with hourly pay rates and performance bonuses. To apply, interested candidates can submit their resume and cover letter to [redacted]

I'm a LinkedIn Recruiter user, and I'm currently experiencing issues accessing LinkedIn Recruiter. My representative, Jacquelyn Petersen, is away, so I am reaching out to seek assistance with this matter. Whenever I attempt to access LinkedIn Recruiter by clicking on the icon in the top right corner of the regular LinkedIn page, I keep getting redirected back to the basic LinkedIn platform. Even if I open a new window and click on the LinkedIn Recruiter icon, the same issue occurs, and I find myself back on the regular LinkedIn page. I'm not sure what I am doing wrong or why this problem is happening. Unfortunately, I couldn't find a contact number to reach out to for immediate assistance, and the Chat function is currently unavailable. This situation is putting me in a difficult position as I have an urgent search deadline for a valued client, and I rely on LinkedIn Recruiter for candidate sourcing. Your prompt attention to this matter would be greatly appreciated. Thank you for your help. Best regards, Kay D. from Phoenix Partners, Inc.

I am encountering issues accessing my LinkedIn account post the implementation of two-step verification. The verification code is being sent to a business phone that does not receive texts, which is my preferred way of contact. This hinders me from making any necessary adjustments to my phone numbers on LinkedIn, leading to an access problem. Unfortunately, the AI-oriented LinkedIn help desk is unhelpful with resolving this issue. Following their redirection to a "live" chat service operated by Directly, which claims to provide elite customer service, I have not received any response after nearly 4 hours. It appears that LinkedIn's technical support is not meeting expectations. Is there any advice on how to communicate with them effectively?

Hello, I am Elodie Rabello and I have two public profiles under this name. One belongs to me and I wish to keep it, while the other is a fake profile created by someone who is insulting me. The false profile claims I work at Nestlé and hold a position as a communication director, which is completely untrue. The fake profile uses offensive language to insult me, making derogatory remarks about my physical appearance and my future child. I suspect the person behind this is someone from my past seeking revenge out of jealousy. I am tired of having this offensive profile public and have reported it, but no action has been taken. What can I do to address this issue? Thank you, Elodie Rabello