Instagram Customer Service Issues

I recently deactivated my Instagram account temporarily but believe it may have been mistakenly permanently deleted instead. My account, HealthySwagFit, is crucial for my business as a public figure. I urgently need to regain access as not being able to use it is harming my business's marketing efforts. Despite trying various methods like my Facebook page, phone number, and different emails, I have been unsuccessful. My attempts only linked me to an old unwanted Instagram account. I want to keep that account deactivated and restore HealthySwagFit. When I enter my email [redacted], phone number [redacted], or username HealthySwagFit, none of these methods have succeeded. I seek assistance from technical support or account services to rectify this issue promptly. Your help in this matter is greatly appreciated. Sincerely, M.D.

My Instagram username is yin.noe, and I want to report another user with the username yin. On her profile, she has a link to a Discord server that contains thousands of pornographic images and sexually explicit chats with multiple users participating. 'Yin' is actively involved in the inappropriate chat and lures people from Instagram to join. Additionally, this Instagram account advertises selling her username 'yin' and scams people into sending money, only to block them after receiving the funds. Regrettably, I fell victim to this scheme and sent $[redacted] through PayPal, which she promptly blocked me after. It seems like she has targeted others with popular one-word Instagram handles like 'queen.' This kind of behavior exploits Instagram's guidelines for profit through dishonest tactics. I am not seeking reimbursement but rather requesting that this individual is prevented from misusing this username to deceive people. I have proof on my PayPal account and chat history with her to support my claim. Thank you.

Dear Instagram Support, I am writing to address an issue with my fitness account created in [redacted] under the username @ezekiel.fit. Recently, I encountered a problem after my phone broke, requiring me to purchase a new one and reinstall Instagram. Unfortunately, I had not saved my password and realized that I had mistakenly inputted the wrong email address when initially setting up the account. In order to regain access, I now need to use [redacted] instead of my correct email, [redacted], which I am using to contact you. I am seeking control of my account as I have decided to deactivate my presence on Instagram. I previously used the account @josiahmathieu_ actively for social purposes and also created a new fitness account (@ezekiel.fitness) to avoid the complications of this situation. However, I have temporarily disabled these accounts, so you may find them unavailable for reference. If necessary, I can provide photographic proof confirming my ownership of the account @ezekiel.fit. Additionally, examining my active account can further verify my identity. Thank you for your attention to this matter. Best Regards, Josiah Ezekiel Mathieu

I need help with my hacked Instagram account. The hackers changed the associated email and are threatening to delete it. It all started with a collaboration email I received on Thursday at 3 pm MST. I clicked the link, signed in, and then lost access later that night before going to bed at 9:30 pm MST on January 24th. When I tried to fix it, the email had already been changed. Resetting my password sends the email to the hackers' unknown address. The hacked handle is Kaylakellerfitness, where they deleted my followers and content. I registered with [redacted] and my phone number attached is USA 1-[redacted]. This account is from around [redacted]. My other handles were kaylaannkeller and kaylakellerfit. It's a business account linked to my Facebook page Kaylakellerfit and to my Facebook profile kayla.h.keller.3. The Facebook page for the hacked account is kaylakellerfitness. I've included email screenshots for reference. Please advise on what steps to take next. Thank you, Kayla

Hello, my name is Kenyella Monique Wesley. My Fanpage, KEKETHAGODDESSS, was mistakenly taken down. I have been trying to get it restored as it was my backup fan page. I don't understand why my efforts have not been successful. I had 7k followers on that page, and I would like to have them back along with the page itself. I feel my content is not protected and I am considering reducing my rating from 5 to 1 for Instagram. Please contact me via email at [redacted], [redacted], or my backup email [redacted] I am willing to provide government documents and screenshots to prove my ownership. I have encountered multiple issues with my Instagram accounts, and I just want my KEKETHAGODDESSS page back. Thank you. Sincerely, Kenyella Monique Wesley.

I need assistance in regaining access to my hacked Instagram account, kristen_rini. I initially sought help on the Instagram support page and followed the instructions provided. I shared a photo of myself holding a code with the email address info++[redacted], but I fear it may not have been a legitimate Instagram address as I have not received a response. I typically do not log out of my account but found myself logged out this past Saturday night. Upon trying to log in, Instagram did not recognize my username or phone number. My boyfriend, gary_brightwell, confirmed that my account has been hacked and taken over. I urgently need this situation rectified. You can verify my account's ownership through its link to my Facebook account. Please address this promptly so I can regain access to my Instagram account.

I signed up for Instagram using my email [redacted] While I don't use it often, this account holds my personal information. I got an email notifying me that the email linked to my account was changed to [redacted] Since then, I can't access my account, which means not only losing access but also risking the exposure of personal details like my appearance, phone number, address, email, and contacts. This situation is distressing, and I require Instagram to delete this account immediately.

Someone impersonated me on Instagram. The account "iamdanielwolf" uses my pictures without permission. My wife and I reported this, but Instagram claimed it didn't violate their guidelines. I supplied my photo for verification, but no response was given. The profile picture includes my wife and potentially my kids, aged 1.5 years and 6 months. We deactivated our Facebook accounts for safety. Contacting Instagram was unhelpful. My privacy and family's safety are at risk. -Daniel W.

Subject: Urgent Request for Instagram Account Reinstatement I am reaching out on behalf of the artist Summer Bunni regarding the distressing situation she has faced due to cyberbullying and trolling on Instagram, resulting in the deletion of her accounts twice without prior notice or explanation. Despite multiple attempts to contact Instagram, we have received no response. It appears that the actions of certain individuals, potentially associated with another artist's fanbase, have led to these unjust deletions, impacting my client's career and collaborations. I urge for a swift resolution by reinstating both accounts (@thesummerbunni and @OnlySummerBunni_) and verifying them. This issue has not only affected her reputation but also disrupted ongoing promotional activities on Instagram. Your prompt attention to this matter is greatly appreciated. Warm regards, Antonio Vélaz Manager [redacted] Follow me on Twitter @AntonioVelaz / IG: @AntonioVelaz [Links to news articles redacted] DISCLAIMER: This message contains confidential information. If received in error, please notify the sender and delete the contents immediately. It does not constitute a legally-binding agreement.

I am frustrated that my previous email was not acknowledged, and I am unable to access my account despite providing relevant account history details as proof of ownership. While I couldn't recall the old email and number used to sign up (due to being in school at that time), I can provide information about past names, emails, numbers, and the account's launch date.

I have encountered a frustrating issue with Instagram. Despite successfully posting daily for five days, on the sixth day, my pictures began disappearing immediately after being uploaded. This problem has persisted for less than a week, causing me great frustration. I diligently followed all suggestions from an Instagram help article and even went as far as factory resetting my iPhone 6S to address the issue to no avail. Strangely, I can successfully upload videos, but pictures continue to disappear from my account @privatewins. Even after updating my iPhone's firmware, the problem persists, leaving me feeling helpless. I have exhausted all options and reached out to Instagram numerous times without resolution. I appreciate any assistance in resolving this issue to allow me to post pictures again, as I have not violated any rules and remain perplexed by this ongoing challenge. Thank you for your time and consideration.

Hello, I am iheoma nnadi, with the Instagram username iheomannadi, and I am a verified user. I recently enabled two-factor authentication using DUO MOBILE because I suspected my husband was accessing my account without permission. Despite taking precautions by saving recovery codes, my husband destroyed my phone, making it impossible for me to access the codes. Due to my negligence in backing up my iCloud, with the last backup dating back to January [redacted], I lost the screenshot with the recovery codes. Consequently, I am now locked out of my Instagram account. How can I regain access to my account?

Hello, I need assistance urgently. This is my second email as my account was misused by a friend who posted things I would never share. Devastated, I temporarily disabled the account. It had 11,[redacted] followers, and I planned to return to it after a week. I should have changed the password and email, but I trusted my friend not to tamper with them. Unfortunately, everything was altered later, and the account is now unrecognizable. I asked my friend, but she denies any involvement, yet she was the only one with access. The last known email on the account was [redacted] with the password initially being Dominican98 and then Dominican32. This is truly my account, and I have sentimental messages in it. Struggling with stress, I seek help to regain access. If that's not possible, I ask for it to be permanently deleted to ease my worries. The police couldn't assist, advising me to contact Instagram.

Hello, I am reaching out about my Instagram account. I have been a victim of identity theft for years. Someone is using my name and photos on a fake account named 'cst.js'. Despite reporting it and having my friends do the same, my account 'chloesuzie' has also been taken down, and I can't log in. I submitted my UK driver's license for verification, but I haven't heard back since Sunday. I'm willing to provide more proof to regain access. It's unfair to deal with this due to someone else's actions. Please address this matter promptly. Thank you, Chloe T.

To the concerned party, I am reaching out directly since there are no accessible Instagram support channels for my specific issue. I am seeking assistance regarding the following matter: The account @hc_fitt was hacked, and an unauthorized photo was posted by the hacker, a roommate. The true owners had no part in it and have already sought account restoration. Subsequently, this same roommate, who lacks an Instagram account, took my phone and misused my account (@mike.cohan) to report the @hc_fitt post and account. Consequently, @hc_fitt was deactivated. This has been distressing for the genuine owners and followers. Any efforts to restore the account would be greatly appreciated by all involved. I can verify that my account (@mike.cohan) unintentionally reported @hc_fitt, and I am willing to provide any necessary information. Thank you for addressing this matter. I have not received any feedback from support channels, hence I am eager for a response. If this matter falls outside your purview, kindly direct me to the appropriate person for assistance. Best regards, Michael C.

My primary Instagram account has been hacked. The password has been changed, the phone number removed, and the email is now [redacted] I am unable to access the account as I don't know the current password or phone number. The hacker seems to be from Moscow, Russia, as I received constant notifications about logins from that location. The issue remains unresolved, and they now have complete control over my account. I urgently need assistance in recovering my account.

I recently got a new cellphone and can't recall my Instagram password. The original email I used was associated with my old school, which has since disabled it. The phone number linked to the account is also no longer in my possession. I've attempted to access my account from my old phone to update my email or phone number without success. I suspect I may have been locked out due to multiple failed login attempts on my new phone. This situation is incredibly frustrating, and I'm seeking assistance from Instagram security to regain access to my account. Thank you for your help.

Subject: Issue with Liking Pictures on Instagram Hello, I wanted to bring to your attention a problem I've been experiencing with my Instagram account. I am Vivek Salaria, and I have encountered an ongoing issue where I am unable to like pictures on my account. I have attached a file with a screenshot displaying the error message that appears each time I try to like a post. I have been facing this problem for several days now and despite reporting it and having my likes re-enabled, the issue persists and keeps occurring. I kindly request for your prompt assistance in resolving this matter and would greatly appreciate hearing back from you with an update on the situation. Thank you for your attention to this issue. Sincerely, Vivek Salaria

Username: sagar_sibal My Instagram account was wrongly disabled due to a fake account using my name, sagarsibal_pvtacc, which I reported as fraudulent. I have submitted a form along with my government-issued ID for verification. It has been approximately 18-20 hours, and I have yet to receive a response from Instagram. I am concerned about someone else misusing my identity on the platform. Your assistance in resolving this matter would be greatly appreciated. Thank you.

There is a concerning issue on Instagram with user @arinewsupdate. She is cyberbullying multiple individuals and impersonating Ariana Grande. This account has also been reported for catfishing. Threats have been made about deleting accounts and involving legal authorities. This situation has caused fear among me and my friends due to the harmful statements made. It is requested that action is taken as this account seems to violate Instagram policy. Thank you for addressing this matter promptly. Sincerely, Mel and Hayley