Instagram Customer Service Issues

Hello! I hope you're doing well. Currently, my Instagram account is under a spam attack with fake followers. A few days ago, I had around 6K followers, and suddenly gained 4-5K new followers. Despite deleting them and making my account private, they kept coming back. Just last night, I reduced them to 8.9K. Today, after a post and switching to a business profile, I gained another 1K followers instantly. I'm feeling overwhelmed and unsure how to handle this situation. I am now shadow banned, unable to maintain a business profile, and my business is losing customers. Despite my efforts to remove the fake followers, they keep returning. Your assistance would be greatly appreciated. Thank you!

Hello, I am reaching out for the 20th time to Instagram's support team regarding the deactivation of my account. I strongly believe that a mistake was made by Instagram as I have always adhered to their guidelines without any inappropriate behavior. My account contains support for my business and personal photos. Despite repeated form submissions, I have not received any assistance in reactivating my account. I kindly request help in restoring access to my Instagram account.

I am looking to integrate shopping into my Instagram business page to display prices without redirecting customers to my website. My Instagram business profile is linked to my Facebook page with a Shopify store. However, when I click on shopping, I receive a prompt to add products to my Facebook catalog. I have had products in my Facebook catalog for months. Despite attempting various troubleshooting steps like logging out of Facebook and Instagram, unlinking and re-linking profiles, and toggling between personal and business Instagram accounts, the issue persists.

I am having issues signing up for an account. I've attempted to do so via phone and email but keep encountering an error message stating "something went wrong." Strangely, when I try to log in with the provided details, it informs me that my account has been blocked due to your rules. This seems nonsensical as I am attempting to sign up for the first time and have never had an account previously. I am simply trying to create an account to view the photos my friend posted from her trip. Your system's malfunction is causing frustration. It's possible that other users are also facing this problem, leading to lost new sign-ups.

Subject: Urgent Assistance Needed to Restore My Instagram Account Hello, My name is Amilka Morillo, and my Instagram account is under the username @dicepineapples1. I am facing a significant problem with my account as it seems to have been accidentally deleted by my son while he was trying to remove his own account. As a Fire Fighter in Perth Amboy, NJ, a substantial portion of my contacts and department-related pages are linked to my Instagram account, making it a crucial tool for community outreach and support. I have made numerous attempts to recover my account, including contacting your department, but so far, I have had no success. My Instagram account is vital for our community activities and has a significant following that we engage with and support regularly. I received an email indicating that my account could be restored, but all my attempts have failed, with a recurring message stating that the account is in the process of deletion. I am reaching out in the hopes that you can assist me in restoring my account promptly. I have attached a copy of the email showcasing my IG username and profile picture for your reference. I would greatly appreciate any help you can provide. Thank you for your attention to this matter. Amilka M. Morillo Perth Amboy Fire Department @dicepineapples1 Email: [redacted] Phone: [redacted]

I recently formatted my Samsung Galaxy S9 and lost access to my Instagram account. After trying to log in, I realized I don't have the 2FA code or recovery code. When I click on "Request Support" in the app, nothing happens. I would appreciate any assistance in regaining access to my account as I have sentimental value associated with it. Thank you for your help in advance.

There is a concerning account at my school that is causing distress by sharing anonymous "crushes and confessions" to target and bully individuals. The account name is cyfalls.crushes, and it has been used to harass friends of mine who have autism and physical disorders. Despite addressing the issue with the owner through direct messages, only some posts have been removed, with equally harmful ones still being published. The content is escalating in negativity, and there is no valid reason to maintain this account.

I have been using my Instagram account for four years, and it has been unexpectedly deleted by the platform. I did not request this deletion, and I am upset because it contains significant personal data and important contacts. The message I received indicates that a deletion request was made, but I assure you I did not initiate this. I urgently need to recover my account and its contents. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I recently encountered an issue with my Instagram account. Despite abiding by the platform's terms and posting infrequently, I was suddenly unable to log in due to a violation I did not commit. I maintained a modest following of [redacted] individuals, acquired through genuine engagement. Despite reaching out to Instagram over 20 times, I have yet to receive a response or find a solution through their help center. The prescribed form for account recovery has proven ineffective, leaving me frustrated and seeking assistance in resolving this matter.

I am unable to access my Instagram account due to the two-step login verification previously set up. The phone number associated with the verification is no longer in service, making it impossible to log in. I no longer have access to that number as it has been canceled. I would like Instagram to provide an option to send the verification code to my email linked to the account. Your assistance in resolving this matter would be greatly appreciated.

I am being harassed by someone who won't stop contacting me, despite being blocked multiple times. I've tried reporting the abuse through email but haven't received a satisfactory response. This individual is known to exploit people for money and publicly shame them on YouTube if they refuse. I am requesting immediate action to ban this person from the platform. If nothing is done, I will pursue legal action to resolve the issue. This is the third formal complaint I have submitted regarding this individual, and I am at my limit. It's crucial that appropriate measures are taken to address this situation promptly.

I am having trouble accessing certain features like polls, questions, and countdowns on my Instagram story. This issue seems to be specific to my account, as a friend could access these features on my phone. I have tried logging in on another device with no luck. My iPhone's Instagram app is up to date. Could someone assist me with resolving this problem?

I had closed my previous Instagram account, or so I had thought, and stopped using the associated email address due to it being hacked. To my surprise, I discovered today that despite my attempts to close it, the account under the username 'maelsson' is still active. As I no longer have access to the email [redacted] linked to it, I am left unable to manage this account. My current active account uses the username 'randmackay' with the email address [redacted] Could you please verify my status as an active member and assist me in permanently deleting my old 'maelsson' account? Unfortunately, I am unable to recall the password I may have used for the old account despite my attempts.

I have discovered concerning content on several accounts that seems to involve the exploitation of children. One account, @caco.lopumo, appears to be the main offender, followed by others like @love_boy_69_100. I urge you to thoroughly investigate all the connected accounts, including @jozsefotvos1, @jhnny_se, @candyboy3627, @leoleite_kids, and @joseluisconejo2703. The content being shared is extremely inappropriate and harmful to children. Your attention to this matter is crucial for the safety and well-being of these minors. Failure to address this issue promptly will result in me taking further action, including involving the authorities. Thank you for your attention to this urgent matter.

I recently tried to log into my Instagram account and received a message stating that the password has been reset by Instagram. I am unsure why this happened; could my account have been mistakenly flagged as spam? The issue is concerning to me as I have valuable photos of my estranged younger siblings that I haven't backed up elsewhere. Additionally, I have been working on growing my followers and intended to promote my self-employed business on my profile. I received a password reset link on my old phone number linked to the account, which I no longer have access to. Unfortunately, I don't recall adding an email address to the account, which I now understand was a mistake. Is there a way for me to provide the necessary identification to regain access? The username associated with the account is @daniellemarie96x.

I realized that my account had been logged into my friend's phone almost 2 years ago, and my account was linked to his phone number as well as my email being logged in. A few months ago, I changed my password, activated two-factor authentication, and linked my own number while removing his. I also connected it to the Google Authenticator app. However, this morning around 2 am, I received an email stating that my number linked to the account had been changed from mine to his, along with the password. As a result, I am currently locked out of my account. I urgently need assistance to regain access to my account. Thank you for your help.

Hello, I am reaching out about my deactivated account @nickylynnxo, which I use for my business on Instagram. I apologize if I inadvertently breached any terms or conditions. Reactivating my account is crucial as it is my primary source of income. I have not received any prior warnings, thus I was unaware of any misconduct. I am hopeful for assistance in resolving this matter. Regards, Nicole

My account was hacked. It was set to public for a while but I changed it to private tonight. I blocked the hacker's account, but they made a new one and keep tagging me. They can see and screenshot my DMs and photos, threatening to delete my page. They claim to be logged into my account. I changed my username, password, enabled two-way authentication on IG, and logged out of my device without saving it. How secure are these measures? They are also threatening to hack my iCloud. Are my actions enough to protect my accounts?

Hello, I urgently need access to both my business and personal accounts. While focusing on growing my business page, my main page was hacked and temporarily deactivated, leaving me unable to log in. Despite trying various steps, including searching for my username and attempting to create a new account with the same name, I have been unsuccessful. These accounts are crucial for marketing my real estate investing business and connecting with followers, many of whom I know personally. I have a long history with this social media app and my original username, Beautifully_Created, does not require any additional numbers. Due to changes in technology, I no longer have the phone number associated with the accounts but still have access to the email. It is imperative that I regain access to my accounts for business purposes. Your assistance in resolving this issue would be greatly appreciated. Thank you, Shuna'

In [redacted], my friend and I created an account called xx.she.my.wifey_. We posted a video of us dancing and a photo revealing our stomachs in the mirror. However, we haven't used the account in years and cannot access it as we no longer use the email and forgot the password. I feel uncomfortable with the content being public and would like the account removed from Instagram. Please delete the account as soon as possible.