Instagram Customer Service Issues

I'm using an Android LG phone and I'm experiencing issues uploading photos correctly to my Instagram story from my business account. While my personal account works fine, the images remain blurry and I cannot resize them when posting from my business account. This problem just started today as yesterday everything was working well. I've tried restarting the phone, clearing the cache, freeing up storage, updating the app, and even reinstalling it, but the problem persists. This is crucial for my business, so I really need assistance with this matter. Thank you for your help.

I am experiencing difficulties with Instagram where it continuously deletes my followers, following, and some of my pictures. This issue has been ongoing for years, despite creating new accounts with different emails and passwords. For instance, yesterday I followed my friends and family, had around 50 followers and was following 40 accounts back. However, within 1-2 hours, all of them were deleted except for a single picture of a gingerbread man. These are not fake followers as they are genuinely friends and family. Even when we interact on the platform, the connections disappear without anyone unfollowing each other. This has happened across three different phones, making it frustrating to fully engage with Instagram. I am seeking assistance to resolve this problem so I can use the platform effectively.

Hello, I am encountering an issue trying to regain access to my Instagram account, which I rely on for generating income by promoting events. Despite not initiating any deletion, I am being notified that my account, @aartikumar, has been permanently deleted. I urgently seek assistance in restoring my account to resume my work. Approximately 10 days ago, Instagram provided me with instructions, including a code and picture, to address the problem, but I have not received any further communication. Your prompt attention to this matter would be greatly appreciated. Thank you, Aarti

I need assistance in reporting an account that has been set up for the purpose of bullying, harassing, and shaming others. The individual behind it has a history of engaging in these behaviors and has faced legal consequences in the past. The images used on the account are not original, and the accompanying captions are derogatory. What's worse is that her friends support and contribute to the negative content, often targeting people they don't even know. This behavior is unacceptable, and I personally know several individuals who have been affected by it. Despite ongoing legal issues related to harassment, she continues to post harmful content about others. I have already reported the account, but it was deemed to not violate the platform's Terms of Service, which is surprising considering the evident bullying.

Hello, I need assistance to activate my Instagram account. It was deactivated on November 25, [redacted], and when I tried logging in on December 5, [redacted], I couldn't remember my password. I have been trying to reset it using my email and phone number, but I keep getting a "user not found" message. My Instagram username is ENKHN, my email is [redacted], and my phone number is +[redacted]1. I have followed the "forgot my password" steps and received the link by email, but it hasn't been helpful as I keep encountering the same issue. I kindly request your prompt assistance to regain access to my account where I have cherished memories captured in beautiful photos. Thank you.

I lost access to my Instagram account suddenly. Upon trying to log in, I received an error saying my account could not be found. I reached out to Instagram via email, followed their instructions, and was informed that my account was disabled for violating their terms and conditions, despite not receiving any prior warnings. My account is personal and in no way violates policies or impersonates anyone. Instagram did not provide any further details on how to resolve this or if I can recover my account. I urgently need assistance as my account holds important photos that are not backed up elsewhere, and I hope to retrieve them. Thank you for any help you can provide.

Hello, my name is Natia P. I have two accounts, one business (Artjungo) and one personal (Natya007). I am unable to access Natya007 as it seems to have been hijacked. When I try to log in, it does not recognize my emails or phone number. I've noticed a new email address ending in .ru, indicating it may be hacked. I've tried reaching out multiple times, but have had no success. I am concerned about losing content and someone possibly posting inappropriate things on my page without my knowledge. Can you please assist me with this issue?

Hello, my name is Natia Porter. I have two accounts, one business (Artjungo) and one personal (Natya007). My personal account, Natya**, has been hijacked, and I cannot access it. It is not recognizing my emails. My email, [redacted], and phone number [redacted] are associated with Artjungo. When I try to log into Natya***, it's not recognizing my emails or phone number. I noticed another email with a .ru ending, indicating it may be hacked. Please assist as I've contacted support multiple times but have had no luck. Thank you.

I am experiencing an issue with my two accounts, @karinacarrasco and @soysauxeofficial. When I try to log in as @soysauxeofficial, I am directed to the @karinacarrasco account, even though they have different emails and login credentials. The email linked to @karinacarrasco is [redacted], and the one for @soysauxeofficial is [redacted] Despite entering the correct username/email and password for @soysauxeofficial, it keeps redirecting me to @karinacarrasco. I have attempted troubleshooting steps like deleting and reinstalling the app, as well as removing @karinacarrasco from the app and Facebook login, but the issue persists. No matter what I try, I cannot access @soysauxeofficial; it consistently logs me into @karinacarrasco.

I am contacting you because my account was terminated unfairly and without justification. I have been a user for over 8 years and have valuable contacts and messages that I need access to. I am very serious about resolving this matter as it is essential to my livelihood. The post in question, which displayed a small portion of my body, was reported multiple times despite minimal visibility. I find it unfair that other users, including some who are well-known on Instagram, are allowed to post explicit content without consequences. This experience has left me feeling upset and I strongly urge for my account to be reinstated promptly. I can be reached at [redacted]. If my account was deactivated based on these grounds, then I expect all accounts with similar content to be treated equally. Thank you.

Hello, my name is Christian Ciarmela, also known as casualchris7 on Instagram. I am reaching out to seek help regarding an accidental misuse of the Archive feature I experienced about a month ago. In short, I mistakenly deleted around a dozen photos assuming they would be safely kept in the Archive for future retrieval. Sadly, due to my misunderstanding of how the Archive feature functions, I permanently erased these images. I understand this was a small error on my part, but I am hopeful that there might be a way to recover my photos from a backup archive. I would greatly appreciate any assistance you can provide in this matter. Thank you for your attention, and I wish you a wonderful day. Christian Ciarmela

There seems to be a fraudulent Instagram account opened under my name, featuring manipulated and damaging photos. I do not have an Instagram account, so I am unaware of the exact content. The account is marked as private. I am currently in the initial stages of seeking legal advice and considering bringing this matter to public attention. I am appalled that Instagram has allowed such content to be posted, causing harm to me and my family. Legal representation is being pursued. I demand to know the individuals responsible for this, including their names, contact information, and I insist on immediate removal of this account. I want assurance that my name will never be used on your platform again. My name is James H., and I anticipate a prompt response. Thank you.

Dear sir, I recently disabled my Instagram account temporarily during my midterm exams without knowing that I would lose access for 7 days. Now, when trying to reactivate it or reset my password, I keep getting a "no user found" error. This account is essential to me, as it's my primary means of contact. I urgently need to regain access to it. I kindly request your assistance in resolving this issue, as I was not aware of this limitation when deactivating my account. Thank you for your help.

I have been dealing with a relentless harasser on Instagram since July who keeps creating fake accounts. Despite blocking them and adjusting my privacy settings, they continue to tag me in inappropriate pictures. I am unsure of the person's identity and simply want the harassment to end. I reached out to the authorities, but they were unhelpful. Can Instagram block this individual's IP address to prevent them from creating more accounts or potentially remove their main account? Your assistance in resolving this matter would be greatly appreciated. Thank you.

My brother passed away three months ago, and his ex-girlfriend accessed his account, posted pictures, and then blocked me and other family members. I received an email from Riley, but the responses seem automated and repetitive. Riley mentioned that the ex-girlfriend was blocked, and the account was memorialized, but since the page was private, we can't access his friend list to view his pictures. I've asked Riley to make the page open or delete the account entirely. I hope to receive a more personalized response from a human. His Instagram handle is @HollywoodKapone_050. I have already submitted proof of his passing and our relationship.

I have reached out to Instagram multiple times but have not received a response. When someone tags or mentions me in a post on Instagram, I usually click on the notification to see the comment and then find a link to view the actual post. However, my account does not have this feature, and I can only see the comments section when someone mentions or tags me. This occurs on all posts, and it's not due to being blocked. I am unable to interact with my friends on Instagram who tag me, which means I miss out on the content they are sharing with me. My Instagram username is misswkay.

There is a concerning individual on this site, John Erningway, who has been engaging in inappropriate conversations with minors. He has contacted young girls aged 12 and 13, trying to persuade them to share explicit photos. He needs to be stopped immediately! The j_e1212 profile is filled with young girls, some underage, posting inappropriate photos. My own daughter was contacted by him! I demand that action be taken against him, or I will bring attention to how predators are using this site to target victims. It is crucial for the safety of all users that measures are put in place to prevent this kind of behavior!

I made an Instagram account for my cat, Stinky, like many others who showcase their pets. The following day, the app requested age verification. In jest, I entered my cat's age, stating he was 3 years old. Consequently, Instagram locked me out for being underage until I can prove otherwise. I sent pictures of my ID showing my name as "Melissa," conflicting with the account name "Stinky." I received a message stating I am using the wrong channel to resolve the issue, claiming it's not linked to age verification, which clearly it is. I just want to regain access to the account and resolve this matter promptly.

I'm dealing with an issue where someone used my email to create an Instagram account and is now sending inappropriate content. I tried to delete the account but couldn't do it. I've reported the problem with proof of my identity. The account is Dunnyrafman9t, username Dunny, and it seems to be from Russia. Kindly remove the account and my email address [redacted] Unfortunately, I'll have to close my AOL account due to this incident.

I have been experiencing trouble accessing my Instagram account, Vote4nat, as both the Instagram and email passwords have been changed. Despite knowing my old password, I am unable to update my email address as Instagram claims my password is incorrect. Instagram requested a photo with a specific code, my full name, and username, which I provided in my Air Force military uniform. To no avail, I then sent another photo with similar attire but did not receive a response. Attempts to contact Instagram through email have been unsuccessful, and Microsoft has blocked my email due to multiple failed login attempts. Despite efforts to recover my email account through security questions, they have also been altered. I have been trying to reach Instagram for weeks through voicemails and emails without success. Any assistance in recovering my account would be greatly appreciated. Thank you.