Instagram Customer Service Issues

Hello, I have been trying for several days to log in to my Instagram application, but it is not working. After entering my email address and password, they ask me to confirm my account with a code sent to my phone number, which I should enter in the app to verify it's me. However, I am unable to receive the code. Despite trying to resend it multiple times, it still doesn't work. (I have tried on my computer, uninstalled and reinstalled the app, etc.). I never receive the code even though my phone number is correct. I am then stuck on this page and can't do anything.

Every time I try to search for my Instagram username, it shows "no user found." I urgently need my Instagram account back. This mistake on Instagram's end must be rectified as the recent post was not made by me. Retrieving my account is crucial as it is essential for my artistic business. Please restore my account promptly. I am distressed by this ongoing Instagram issue. I was supposed to have my account back four months ago, and the delay has been frustrating. Thank you.

I am the account owner of "wingyingisme." I am experiencing difficulty logging into my account due to password retrieval issues. Unfortunately, I cannot recover it as I have forgotten the associated mobile phone number and email address. My previous email linked to the account is [redacted] It would be greatly appreciated if I could rebind this email to regain access to my account. Thank you for your assistance.

I am concerned that my Instagram account may be banned. Due to some family issues, I have logged in and out multiple times. After doing this, I received a notification about my account being detected. Even after reinstalling Instagram, I am unable to open it. When I try to verify my password, it is not accepting it and repeatedly calling it wrong. I am seeking assistance in restoring my Instagram to its previous state. Kindly consider helping me with this matter. Thank you for your attention. Ansh P.

Hello Team, I am Abdul Muaid, and I am facing an issue with my Instagram account. It has been hacked, and the hacker changed the email associated with it and added 2FA that I cannot access. I have tried various methods to recover it, including sending a selfie video, but I keep getting an error message saying, “Uploading failed, please try again later.” As a result, I am unable to access my account. My account username is _themuaid_xd_. I would appreciate any assistance in helping me recover my account. Thank you, Abdul Muaid

Dear Instagram Support Team, I am writing to report that my Instagram account [@your_username] was hacked last night. I managed to regain access by using various security codes sent to my phone. However, it has now been deactivated without my consent. I have been a loyal Instagram user since [please specify when you started using Instagram] and have experienced a security breach. On [approximate date and time of the breach], I noticed suspicious activity on my account, such as unauthorized posts, profile modifications, and messages sent to my followers without my consent. I immediately tried to recover my account by resetting my password, which initially did not work but eventually succeeded. To my surprise, this morning my account was then deactivated by Instagram for security reasons. I want to emphasize that I have always followed Instagram's security guidelines by using a strong password and avoiding sharing my login information. Despite this, my account was compromised. I am eager to recover my Instagram account, which holds precious memories and a valuable community. I am willing to provide any additional information you may require to verify my identity as the legitimate owner of this account. Thank you for considering my request to recover my account and for assisting me in resolving this situation as quickly as possible. I look forward to regaining access to my account and continuing to use Instagram safely. Best regards, Marine Péraudin

Hello, I was just logged out of my Instagram account (on all devices) a few minutes ago. When I try to log in with my correct password, it no longer works. Have I been hacked? I have already tried using the link sent via email, but it shows a different email than the one I have in my account (a very strange one with a .cc domain). Instagram handle: neviowrm. I would appreciate a response.

Hello, I have been unable to access my account for over a week. A surprising message, "Your comment goes against our community guidelines," appears intermittently! I was blocked right after trying to update a personal comment to further express my interest in a friend's photo. Could it be possible that I have been a victim of hacking, a devious maneuver from a disappointed subscriber/impostor who was blocked/rejected by me? Moreover, I noticed that for a few days, I couldn't send a photo (accompanied by a comment) of this same friend (as well as a few others belonging to other friends) to these same friends and others we have in common. Also, every time I entered my Instagram space, a 'parasite' image (from a certain "oliviacastaxx" I followed at one time) would consistently display! Hoping that my plea for help has caught your kind attention, I would be immensely grateful if you could help me regain access to my account. Thank you very much, Fabrice Bolusset (fabricebluered)

Hello Instagram Team, I am reaching out to report that my Instagram account has been hacked. The hacker has changed all my account details, including the email address and phone number linked to the account, and has deleted all my content, such as videos, highlights, stories, and posts. I kindly request your assistance in recovering my account. Old Username: firoz._.kh4n._ Changed Username: veronika_expert_trade Phone Number: [redacted] Email: [redacted] WhatsApp Number: [redacted] I truly hope that the Instagram team can help me restore access to my account. Thank you.

Dear Instagram Team, I am experiencing ongoing issues accessing my Instagram account with the username "Mariabrands2021." Despite efforts, the account remains inaccessible. The attached screenshot illustrates my predicament, detailing the impact on my business operations. These challenges extend to settling promotional bills and enhancing content visibility on Instagram and Facebook. As the business proprietor, I have provided my identification and detailed business particulars. I am prepared to furnish any additional documentation necessary. Your assistance in resolving this matter promptly to facilitate my promotional activities is greatly appreciated. Attached for reference, Best regards,

Hello, my account has been compromised. Account name: arn_zelef Previous name: Sinbaddieu The email on the account was always: [redacted], but it was changed to "[redacted]" after the hack. My phone number, 06.40.41.33.11, remains the same. However, the system is asking me to use an authentication app like "Google Authenticator" or a backup code, which I don't have. Hoping to regain access to my account soon. - LG

Hello, I am seeking assistance with my Instagram account, dysart.add, as it was changed without my permission (hacked). My old email was [redacted], and it was altered to [redacted] I've made various attempts to recover my account without success. My Instagram account holds significant value to me as a professional graphic designer, and I rely on it heavily for my work.

Hello Instagram Support, I am having an issue with my account, olivaa_wase. Someone is attempting to change my personal information, including the phone number associated with it. Although I have access to the recovery email, they are still requesting an 8-digit authentication code that I am not receiving on my phone. Please assist me in securing my account. You can reach out to me via my alternative email, [redacted], and send any necessary links to that address to help me regain access to my Instagram account. Thank you, hoping for your assistance in resolving this matter promptly.

Hello, my account @mmonreal has been inaccessible for the past week. I made some negative comments regarding @depotprivefamily, and I suspect they may have reported me. Depotprivefamily operates a furniture sales website but fails to deliver products or provide refunds. Having fallen victim to their fraudulent activities, I decided to publicly share my experience on their Instagram page. I want to emphasize that I am a legitimate individual, not a spam account, but rather someone who has been defrauded by a deceptive company exploiting Instagram for credibility. As an Influencer Sales Director in France, Instagram is an integral part of my professional life, and I urgently require assistance in recovering my account. Can someone please assist me with this matter?

My Instagram has been hacked and taken over. The hacker changed the email and phone number linked to it. They are using the number (+1 [redacted][redacted]) and have also taken over my Facebook account. The hacker is contacting me, claiming to be Instagram support, and is harassing me as well as my friends and family to scam them. I am being personally harassed through texts on my mobile number. Please assist me in recovering my accounts. Contact Info: Leann R. H. Phone - [redacted] Email - [redacted]

Hello, I recently encountered some personal and musical issues which led to me losing access to my Instagram account. Despite my attempts to recover it, Instagram has been unresponsive. Additionally, I've had two accounts hacked. As I am not a well-known artist on Instagram and not affiliated with a music label, I have not paid close attention to the various notifications and emails requesting personal information due to concerns about online security and data privacy. In light of the ongoing data breaches, I am considering either deleting my accounts or trying to regain access to them. Username: @wxlovsn.

Dear Customer Support, I hope you're well. I mistakenly removed my email address from my profile while trying to unsubscribe from Instagram emails. Unfortunately, this has left me unable to sign in with the email I used, [redacted] I've been trying to use my phone number and password as an alternative, but I keep getting prompted to update the email, which I can't seem to do successfully. I've attached the error message I receive when trying to make the changes. I would greatly appreciate your assistance as I am finding it frustrating to regain access to my account. Name: Ankit Nawani IG Username: ankitnawani Email: [redacted] Phone No.: [redacted]37 (United Arab Emirates) Followers: Approximately [redacted] Following: Approximately [redacted] Number of Posts: Approximately [redacted]

On Saturday, September 23rd, around 5 pm, my Instagram account was hacked. I mistakenly clicked on a link sent by the hacker who pretended to be someone I knew, resulting in being logged out of my account. The hacker then demanded money for its return, which I refused. I have sent selfie videos to Instagram as proof of identity, but as my account lacks personal photos, they are struggling to verify ownership. I am seeking assistance from the Instagram team to facilitate the recovery of my account and would appreciate speaking with a representative.

I believe my Instagram account has been compromised. The email associated with it has been changed to an unknown email. When I try to recover it by selecting "Secure Your Account Here" and inputting my email address, I get directed to the Instagram Help Center where I am unable to take any actions. My username is hezary.us, and if it hasn't been altered, my email address is [redacted] The email linked to the hacker is [redacted]

My Instagram account, @captainbastard, was hacked yesterday. The hacker successfully changed the email address without setting off the automated email notification. As a result, I am locked out, and the hacker is posting comments and stories from my account. I have tried all the support options offered by the Instagram help center, but none have been effective. I am seeking assistance to either regain control of my account or disable it to prevent further unauthorized use.