Instagram Customer Service Issues

Hello, I'm reaching out for assistance as my Instagram account was hacked 2 months ago. The hacker changed my profile to private, and even though my email address remains the same, I am unable to take any action as I can't access my account. I have multiple accounts linked to the same email address, but I primarily use just two. One is for experimental purposes before posting on my main account. I'm eager to reclaim my photography account and connect with the people I interacted with. The hacked profile is under the username plazma__667. Despite my efforts, I haven't been successful in recovering it. The hacker enabled a verification code that is sent to their phone number, making it impossible for me to regain access. Face recognition videos have also been unsuccessful. Most of my posts are related to architecture rather than photos of my face, making it challenging to verify my identity. It's disheartening not being able to share new content and engage with others. I appreciate any help in resolving this issue.

Dear Instagram Team, I believe that someone has created a fake account using my photo and name on Instagram. I am concerned that this person may use this account for wrongful or illegal activities. Please take immediate action to have this fake account removed. I have included the username, profile link, and a screenshot of the fake account for your reference. Fake Account Username: Shalu_baisa_123_ Thank you for your prompt attention to this matter.

Instagram officials, this is Debra K., and I cannot access Michael W. Smith's Christian Artists 3rd Facebook and Instagram accounts because my computer is displaying an error message saying, "Sorry, this page isn't available." I need help to get back onto Michael W. Smith's Christian Artists 3rd Facebook and Instagram pages. Please assist me in resolving this issue. Thank you.

Hello! I am having trouble accessing the Instagram app. I've tried deleting and re-downloading it through the App Store. My profile is @kati_kaoshiki. For the past two days, I keep getting an error message saying, "Page Not Available Right Now. It could be due to a technical issue that we are working to fix. Try refreshing the page." Even after refreshing the page, the same message persists. Yesterday, I created a new account @dava_pro87 but mistakenly entered the birthdate as 02.08.[redacted]. The support team responded saying I'm under 13 and blocked me. I tried sending a photo of my passport, but it was not accepted. They asked me to upload it again, but I can't access the app at all to do so or prove that I am over 18 years old. I've tried reinstalling the app and restarting my phone. What should I do?

I recently discovered that my Instagram account was unexpectedly disabled. I typically use the platform to stay updated on school news and connect with friends. When attempting to create a new account through Facebook, I received a message stating that my email address is already linked to an existing account. I am troubled by the lack of notice or explanation for the disablement by Meta, and it has made me anxious about using Facebook for similar reasons. I kindly request assistance in reactivating my account or guidance on creating a new one.

I am trying to reconnect with Debra Kracke on Instagram. She is a big fan of Michael W. Smith, a Christian artist. I want to see her posts on Facebook and Instagram again. I am hoping the Instagram support team can help me restore access to Debra Kracke's profile on my computer, where I can view the updates from Michael W. Smith and the Christian Artists 3th community. I would appreciate it if the Instagram team can assist me with this issue promptly.

Hello, my name is Oakley Wheeler. I have been using Instagram for quite some time now. Recently, when I tried to log in, I received a notification that my account is temporarily locked. I was puzzled as I have not violated any community guidelines. I later discovered that using a third-party app to track lost followers is prohibited. I promptly removed the app and its data. Despite my efforts, I have not yet received a code to unlock my account. I would appreciate any assistance to resolve this issue. Thank you.

Il y a environ deux semaines, j'ai créé un compte Instagram avec mon numéro de téléphone. Le premier compte que j'ai créé était gael.philippon. Lorsque j'ai essayé de continuer mon inscription avec ce compte, une erreur s'est produite et tout s'est arrêté. Je suis alors retourné sur la page d'inscription et j'ai changé mon identifiant en gael_philippon. Ce compte s'est créé avec succès, j'ai donc commencé à l'utiliser en ajoutant une photo de profil et une publication. Le lendemain, j'ai tenté de me connecter à ce compte et je n'ai pas réussi. En utilisant mon numéro de téléphone pour me connecter, je me suis retrouvé sur le compte gael.philippon. J'ai essayé de récupérer le compte gael_philippon en demandant un changement de mot de passe, mais je suis redirigé automatiquement vers le compte gael.philippon. Je souhaite récupérer ou supprimer le compte gael.philippon pour continuer à utiliser Instagram avec le compte gael_philippon ou un autre. Puis-je devoir supprimer gael.philippon pour accéder à gael_philippon à nouveau ?

My account has been hacked. The hacker posted a picture and a story. I found an email in the account that wasn't mine, and there is another email set as the recovery mail, which the hacker changed. The hacker contacted me on WhatsApp, wanting me to send a link for recovery, but I don't trust him. I tried to recover using my phone number. I received a six-digit code, but the next step is asking for another six-digit code that I didn't receive. The face recognition video isn't working. I tried calling +1 [redacted] and all the numbers, also emailed [redacted], but no assistance. Who can help?

Hello, I am Vishal Kate, and my Instagram account is _fauji_2810. I am an Indian soldier with limited time to use social media. Unfortunately, my account has been closed due to some errors. I kindly request assistance in resolving this issue, as I have cherished memories stored there. Please consider reactivating my account as it holds significant sentimental value to me. Your help in this matter would be greatly appreciated. Thank you for your attention to this request. Respectfully, Vishal Kate, an Indian soldier.

I am having trouble accessing my Instagram account. When I try to log in, it says the password is incorrect. Even when I try to change the password and click on "change password," I do not receive any message on my phone. I am unable to understand how to view or change my password. I am worried my account may have been hacked. Please help me as I am facing a big issue. I don't know what's happened. If my account has been hacked, please assist me.

I am facing a peculiar issue. Here is a brief overview of my problem: I am unable to access my Instagram account after it was deactivated due to logging in simultaneously on both my PC and mobile. On the same day as the deactivation, I changed my email address which was linked to the account as it was no longer valid. Whenever I try to log into my deactivated Instagram account, I receive a verification code on the old email address instead of the updated one. Although Instagram acknowledges my new email as a replacement username (I have also verified the email), it is not recognized as a backup email. Thank you, Leo

Dear Instagram Team, I have been unable to access my Instagram account since yesterday. Every time I open the application, it asks for my phone number for a security check via SMS. I provided the number but never received the SMS. Now I keep getting an error message asking me to wait a few minutes every time I try to input my number. My phone number is +49 [redacted]5. The account in question is @eren.tnctncr. I hope you can resolve this issue, as I have had this account since around [redacted]. Thank you and have a great day! Best regards, Eren Tuncer

I am facing difficulties accessing my Instagram account as I received a notification stating that it has been deleted. I am unsure of the reason, but I suspect it may be due to accessing my account simultaneously on both my desktop and phone. I have cherished this account for about 8 years, containing numerous memories I hold dear. I kindly request your assistance in resolving this matter to prevent losing access to my valuable memories. I eagerly anticipate your prompt response. Username: dardanmullaademi

Hello, I am Arshiya Nazir Shaikh, a student pursuing MSc. My Gmail account, [redacted], was hacked, leading me to delete it. I now use [redacted] The hacker altered my original ID, _arshiya_sk, to 536_ars_hi_ya, and despite creating a new one, sk_arshiya_10, it was also compromised. The hacker currently operates under the fake ID arshiya_69_143, posting edited images of me. Despite my friends' reports, Instagram has not addressed the issue. I am concerned about my future and seek a swift resolution to this problem. Please assist in deleting the following three IDs: 536_ars_hi_ya sk_arshiya_10 arshiya_69_143

I signed up for @benkims' Instagram subscription feed, which was advertised as £17.49 for the first month and £2.79 monthly thereafter, including a signed CD. However, I was incorrectly charged £17.49 for the renewal instead of the decreased rate. Although I received a refund from ApplePay, my subscription was cancelled, and I lost access. Despite the new rate of £0.99 per month, I am unable to resubscribe without being asked to pay the higher amount. My friends confirm they see the correct £0.99 fee. I am reaching out for help to update my subscription to the accurate £0.99 per month as I cannot contact Instagram directly without prepaying the incorrect fee first.

Yesterday, Debra Kracke tried to access Michael W. Smith's Christian Artist page on Facebook and Instagram, but unfortunately received an "Sorry, this page isn't available" message. Even after waiting for the platform to come back up, Debra Kracke is still unable to access the profiles. Debra Kracke is looking to reconnect with the official Instagram people associated with Michael W. Smith's Christian Artist page.

Hello, I'm Breilyn Pérez. I've been using Instagram since [redacted] without any issues until two weeks ago when my main account, "breilyn.ps," was hacked. The account is now being used for a scam selling virtual coins and promoting false information using my personal data. I've created a new account, "breilyn.ps26," to address this issue, but despite making several reports and attempting to recover my original account, I have not been successful.

Hello, my name is Hafez Karimi. I urgently need help because my Facebook account was hacked and deleted. Furthermore, my Instagram name was changed to Scott Ingstad without my permission. Scott is not involved, but I need to regain access to my Facebook account to change my Instagram name back to "Hafez Karimi." You can reach me via email at [redacted] or by phone at [redacted]. Time is of the essence, as I risk losing contact with over [redacted] friends if I don't resolve this within 30 days. Thank you for your prompt assistance.

We are a restaurant with a professional account under the name "Le Cru de Paris." We are experiencing difficulties with the individual previously managing our account. This person has altered the official phone number and email associated with the account, making it impossible for us to access and manage our account. We can provide proof of ownership of the account. Your assistance in resolving this matter would be greatly appreciated. Thank you in advance. Patrizia Calicchio LE CRU DE PARIS