Instagram Customer Service Issues

Hello, I need assistance! I am unable to log in to my Instagram due to issues with 2-step verification. My Instagram username is @thatsummer2018 with the email address [redacted] The email I used to sign up for Instagram was [redacted], and it has always been linked to my Facebook account. Both of my accounts are associated with Meta as well. I activated 2-step verification some time ago, requiring a verification code from the Authenticator App and an 8-digit backup code to log in. Unfortunately, I forgot to save and link the app, resulting in my inability to log in after logging out. I have also been unsuccessful in logging in via Facebook and attempting video selfie verification. Resetting the password and appealing through the registered email did not work. If anyone could assist me, I would greatly appreciate it. Thank you.

I am experiencing an issue with my main Instagram account. The username is @thatsummer2018 and the connected email is [redacted] Both accounts are linked to Facebook and Meta. I enabled 2-step verification but failed to save the backup codes, which now prevents me from logging in as I did not bind the Authenticator App. Attempts with video selfie verification, password reset, and email appeal were unsuccessful. I am unable to access my account through Facebook as well. Any assistance would be greatly appreciated. Thank you.

I'm having trouble accessing my account, it's been suspended and is no longer visible on your social network. @agenziakids, I kindly request the reactivation of my account as my agency, operating in children's fashion and entertainment for 23 years, has a significant history. We have received commendations from the President of the Italian Republic, collaborated on 7 campaigns for the prime ministers, worked with top Italian and international fashion brands, and had children featured in major film and TV commercials. Interviews I've done for Rai and Mediaset are also available online. Our agency is reputed in Italy, collaborating with national and international productions. All content on my profile showcases the work of children represented by our agency, with proper releases. You can find more about us on www.agenziakids.com. Reactivating our Instagram profile is crucial for communicating with parents professionally and credibly. Your understanding is greatly appreciated.

I need help accessing my Instagram account. I received a notification to change my password because someone else supposedly has access, which is not true. Despite using the same password since I created the account, I can't log in now. This has been going on for a week. Resetting the password via email does not work as I receive nothing. The link sent to my phone leads nowhere. I just want my account back. - A.F.

Hello, I need assistance as a young woman with disabilities - autism and ADHD. I have forgotten the password to my Instagram account, which I created when I was 17 and a half years old. The email address associated with the account, [redacted], is no longer accessible to me. I have screenshots to prove the account is mine. It would bring me immense joy to receive a prompt response. Thank you and have a good day.

I recently unfollowed many accounts, and suddenly I received a message that my account was compromised. Unfortunately, I am confused because when I tried to sign in again, I couldn't remember my password. When I clicked on the "Forgot password" option, it quickly redirected me to the page to reset it, but then the same message popped up. Now I am unable to access my account or do anything. My Instagram handle is Valerie_Liliane. Can you please help me, as I have a lot of work pending on my profile? Thank you. - Valérie Schwenkglenks

Hallo zusammen! Seit vorgestern habe ich Probleme mich über meinen PC bei Instagram anzumelden. Das hat nicht funktioniert. Als ich mich dann über mein Handy einloggen wollte, wurde mein Instagram-Konto automatisch aufgrund von Auffälligkeiten abgemeldet. Jetzt versuche ich schon unzählige Male mein Passwort zurückzusetzen, aber ich erhalte keine SMS, obwohl die Handynummer stimmt und auch die E-Mail-Adresse korrekt ist. Selbst als ich versucht habe, mich über Facebook einzuloggen, hat es einen Fehler gegeben und ich wurde aufgefordert, es später erneut zu versuchen. Mein Instagram-Name ist "thedeserteagle__" und meine E-Mail ist "[redacted]". Meine Handynummer lautet: +49[redacted].

Hello, I'm having trouble accessing my Instagram account due to my broken phone and the lack of Google Authenticator codes for the 2FA verification. Despite having access to my email and phone number linked to the account, I am not receiving verification codes from Instagram. I attempted to go through the identity verification process, but since I don't have any photos on my account, it's been challenging. Can anyone advise on how to proceed in this situation? Thank you.

I have been blocked and asked to write numbers on paper, take a selfie with it, and send it to you. I am strongly against this as it violates my personal rights as a citizen of any country not to provide my personal information. I believe I have not done anything wrong; I do not know why I was banned. I am in a location where Instagram is not accessible, so I constantly have to use a VPN. If you do not restore my account, I will be forced to seek legal action to restore my lawful rights!

Dear Instagram Support, I recently discovered that my Instagram account, "mr_gaurav_alex," was disabled a few days ago. I am unsure of the reason why this happened, as I believe there has been no violation of the platform's rules on my part. This account holds significant sentimental value to me, and I have been an active user for many years. I kindly request your assistance in restoring my account. I am committed to following Instagram's guidelines diligently in the future to prevent any misunderstandings. Thank you for your attention to this matter. Sincerely, Gaurav Kumar

Bonjour, aujourd'hui, le dimanche 5 mars [redacted], je vous contacte pour signaler un problème majeur de sécurité concernant mon compte Instagram. Mon compte a été piraté et je suis incapable de retrouver mon mot de passe pour le changer. Pouvez-vous s'il vous plaît m'aider à le récupérer rapidement ? Voici les informations de mon compte Instagram pour prouver qu'il m'appartient : Nom d'utilisateur : thomaschn44 (compte lié à Facebook au nom de Thomas chanson), numéro de téléphone associé au compte : [redacted]. Comme indiqué, je suis basé à Saint-Lumine-de-Clisson, en Loire-Atlantique (département 44). Merci d'avance pour votre aide.

I'm having trouble accessing my music account because I can't update the phone number on my main account. Despite entering my new number instead of the old one, I'm unable to change it. I recently got a new phone and number and can't recall the login password for my music account. I can access my personal and clothing accounts, but I really need to get into my music account. Unfortunately, the reset password link is being sent to my old phone, which is no longer working.

Dear Instagram Support Team, I am writing to address the deactivation of my Instagram account due to alleged violations of the community guidelines. I did not receive any prior warning via email before my account was suspended. I believe my account, @sanatanfeel, was popular, leading to its suspension. It seems unfair that other accounts posting similar content to mine are not facing the same consequences. My legal team has reviewed the terms and conditions and confirmed that I did not breach any guidelines. Therefore, I believe this deactivation is unjust and request the reactivation of my account. Thank you for your attention to this matter. Sincerely, [Initials]

Hello, My name is Sara and I have had my Instagram account saraa.riizzo for a long time. A few days ago, I was asked to confirm my identity with a photo of myself, which I did. However, my account has now been deactivated, and my identity was not verified. It seems that I may have not followed the guidelines, which I have always adhered to. The account is very important to me as I have owned it for a long time and have posted many pictures and stories. Since I have done nothing wrong and am a real person, I would like to have my Instagram account back. I hope you can help me. I am eagerly awaiting a response. Best regards, Sara Rizzo

I'm unable to access my Instagram account due to a fraudulent activity detection. The issue arose when I attempted to link my account to an Apple Watch app. Ever since this incident, I've been locked out of my long-standing account. Losing access to it would create significant problems for me. I want to emphasize that I have not engaged in any suspicious behavior on my account. I seek assistance in resolving this matter promptly to regain access to my account. Thank you.

As a fashion content creator with over thirty-one thousand Instagram followers, my account was wrongly disabled twice due to impersonation. Despite providing my driver's license as proof during the first incident in July 22nd and eventually regaining access after two weeks, my account was disabled again for the same reason on October 22nd. I have submitted disputes, contacted Instagram, and filled out the required forms multiple times without any response for the past five months. I am struggling to resolve this issue through the online forms and need assistance in reaching a real person at Instagram for help.

I have tried to register multiple times without success. I can't seem to register or retrieve my data. Unfortunately, my account has been mistakenly deactivated. I'm sure it was an error. Please help me resolve this issue. Once it's reactivated, I'll be able to access my data. Please assist me in solving my problem. I know it might be difficult for you, but I just want to submit a review request for my account as I'm sure it was mistakenly deactivated, and this is the only account I have.

Dear Sir, My account ID "__siufarbang206__" has been compromised, and the email associated with it has been changed. I am unable to access my account. Kindly assist me in restoring my email to "[redacted]" and provide me with the necessary link to reset the password. I am willing to provide any additional information needed. Thank you for your help. Best regards.

Bonjour, Je vous contacte concernant une situation délicate impliquant mon copain, dont le compte Instagram est @_je_pense_trop_. Son compte a été identifié sur une publication de @vi0leur_bdx, un compte dénonçant les agresseurs sexuels. Malheureusement, le créateur de ce compte, qui est une personne proche de mon copain, a fait des accusations fausses à son encontre par malveillance. Cette personne a publié une photo de mon copain avec une légende accusatrice de comportements inappropriés envers des mineurs. Malgré la reconnaissance de faux de la part de ses proches, la publication nuit à sa réputation, et il ne sait pas comment la faire retirer. Il m'a donné sa permission pour signaler le post, bien que je doute de son retrait. Je vous écris dans l'espoir d'arrêter ce compte diffusant de fausses informations. J'aimerais recevoir un minimal de feedback de votre part. Merci pour votre attention et bonne soirée ! @_je_pense_trop_

Hello, For over 2 years, I've been unable to change my name on Instagram in my bio (not the username but the actual name). My account is @noemie_beautysmile, the name was 'Teeth Whitening Bordeaux' and I wanted to change it to 'Teeth Whitening Bordeaux & Training' but I kept getting an error message saying 'unable to use name'. I don't understand why?? Today, I tried to delete the entire name, confirmed, and then enter the name I wanted. Everything was deleted, but I couldn't re-enter my name whether it was Teeth Whitening Bordeaux (the initial name) or Teeth Whitening Bordeaux & Training. I really need your help, please can you assist in resolving this issue? You can also reach me at [redacted] if necessary. Thank you in advance. Best regards, N. Lorenzo