Instagram Customer Service Issues

Ich habe vor Kurzem einen Onlineshop inklusive Instagram Account erworben. Allerdings stehe ich momentan vor der Herausforderung, den Instagram Account zu übernehmen, da mir das Passwort fehlt und das Passwort des Verkäufers nicht funktioniert. Könnten Sie mir bitte weiterhelfen, wie ich den Shop mit dem Account verbinden kann? Welche Nachweise werden von mir benötigt, um dies zu ermöglichen? Vielen Dank im Voraus! Mit freundlichen Grüßen, Sandra H. [redacted] www.juvellin.de Instagram: Juvellin_

Recently, someone has been spreading fake pictures claiming to be me on Instagram, accusing me of being a "rapist." A person pretending to be a girl on Snapchat connected with me, obtained my Instagram, and shared fake explicit images, demanding money to remove them. Using a fake image of me combined with my real face, they contacted my followers, including friends, trying to smear my reputation. Despite blocking and reporting the account, the images have already been sent out, causing significant distress. I hope that those who received the photos understand they are false and do not believe the malicious claims being made.

I recently got logged out of my Instagram account @bravesbombs13. I thought it would be easy to log back in because I have all the account info and my two-factor authentication is working. However, when I tried to enter the code, it said it was invalid. I have tried everything to regain access to my account but nothing has worked.

I encountered an issue with my Instagram account @bravesbombs13. Despite having all the necessary account information and active two-factor authentication using Duo Mobile, when I attempted to log in, the security code was deemed invalid. I've exhausted all efforts to regain access to my account and would appreciate it if Instagram could provide me with a code to assist me in accessing my account and resume using it.

Hello, I am looking to recover my account, Giuseppinaiacono. I have always spoken the truth without holding back. I am searching for my real family as I was kidnapped as a child. I wish to expose various pressures and occult practices related to LGBTQ+ and pedophilic behaviors within power structures. I have evidence of harassment, sexual abuse, and other atrocities that I want to share. Please assist me in regaining access to my Instagram account as it holds important memories and proof of the mentioned incidents. Looking forward to your email as I may need to change my password due to potential hacking. Best regards

My friend's Instagram account almost got taken down due to fake news spread by "alangodspeed." They falsely accused her of bullying, when in reality, she was the one being bullied by him. "Alangodspeed" is a public account spreading misinformation and harassing content, including sharing private information like full names and Instagram accounts. This individual even went as far as researching her school. We have gathered evidence with screenshots and witnesses to support our claim. It is crucial to have this account removed to prevent further dissemination of fake news about my friend.

I want to report a mistake that occurred on your end. On November 17, [redacted], you mistakenly disabled two of my Instagram accounts with the usernames "mum_bai_guy" and "nurses_kerala_fc." I am disappointed as I did not receive any notification about this, and it has been almost a year without a resolution from your side. Can you please address this matter promptly? I am facing issues with my accounts related to being hacked and subsequently changing the passwords. Despite submitting appeal forms multiple times, I have not received any response regarding the disabled accounts. I would greatly appreciate your assistance in resolving this matter.

My Instagram account has been hacked, and the hacker changed my email and password. I received a notification about the email change from [redacted] to the one I didn't set. Despite clicking the secure account link, my efforts were futile. I attempted to use codes sent to my phone and sent multiple selfie videos as requested, but none of these methods were successful. The hacker even deleted some important photos from my highlights, complicating the process of proving my identity to Instagram. This person also tried to access my WhatsApp and Cash App accounts. I am particularly concerned about recovering my Instagram account as it is crucial for my art, business, modeling, acting, and singing engagements. Despite following Instagram's suggestions, my account remains compromised. My contact emails are [redacted] and [redacted], and my phone number is [redacted].

Dear Instagram Support Team, I am writing to inform you that my Instagram account has been hacked. The username of my account is "debasishpatro9_" and the email associated with the account is [[redacted]]. Unfortunately, I am currently locked out of my account as the password has been changed by the hacker. I have noticed that my account was used to post spam content and send messages to my followers that I did not authorize. It is evident that my account has been compromised and is now under someone else's control. I kindly ask for your prompt assistance in restoring my account to its original state and preventing any further unauthorized access. Any help you can provide to help me regain control of my account would be greatly appreciated. If there is any additional information needed from me to facilitate the recovery process, please let me know. I am looking forward to being able to use Instagram again soon. Thank you for your attention and support. Best regards, Debasish Patro

Hello Instagram, I am facing issues with my Instagram account. The system is requesting me to verify my identity using a code sent to a phone number I no longer have access to. My new phone number is [redacted]8. My Instagram account is also linked to my Facebook account. I have attempted the verification video multiple times, but I received an email stating that confirmation was not possible. I urgently need my Instagram account for school-related communication and to stay in touch with my family. My username is @nthlgh_sglnd. Please respond as soon as possible. It is essential for me to have access to my account for my upcoming classes. Thank you.

Hello! I wanted to let you know that our business account on Instagram has been blocked because of 2-factor authentication. We have checked internally, and no one in our team enabled the 2-factor authentication. Our suspicion is that someone may have hacked our Gmail account, discovered the credentials for Instagram on Google Drive, and then activated the 2FA. We urgently require assistance as our business is at a standstill. Kindly deactivate the 2-factor authentication for our Instagram account. We have complete access to both our email and phone linked to our Instagram. We have attempted general troubleshooting steps to no avail. Our business email is [redacted] We possess all the necessary access and can verify this. For verification, please see the attached screenshot. We hope for a prompt resolution. Thank you for your understanding.

Hello Instagram, For months now, my Instagram account esioleh.heloise has been blocked without my consent. (Attached photos) My name is Laurency, my first name is Héloïse, and I was born on 30/03/[redacted]. I made the mistake of entering my password and email address on a wrong application. For security reasons, you temporarily deactivated my account. This account was created between [redacted] and [redacted], and unfortunately, I no longer have access to recovery information such as the phone number and the email address ([redacted]). I contacted Microsoft's technical support to retrieve my email address but was unsuccessful as it dates back to [redacted]. This incident occurred 6 months ago (end of August). Despite this, I am still loyal to this account and your Instagram application. You can verify all possible information about it and see that no crucial elements are at stake. Lastly, I kindly and respectfully ask you to reactivate my INSTAGRAM account: esioleh.heloise. I can provide proof of my identity through multiple means (ID card, photo, sworn statement). Sincerely, Héloïse Laurency

Hello, I am reaching out from my email address associated with my @chrichri2002 account, belonging to Christophe Clavien. I am currently in Canada on vacation and recently received an email about the need to verify my account due to unspecified accusations. Following instructions, I submitted a selfie with the provided code via SMS. Unfortunately, the application encountered an error and closed during the process. After waiting for 3 days, I was informed that Instagram had permanently deleted my account. I am perplexed as I have never engaged in any illicit activities on my account since I created it in [redacted]. It holds many cherished memories for me. While some accounts with concerning content remain active, mine has been removed, possibly due to multiple reports. I am struggling to comprehend the reasoning behind this decision and sincerely implore you to assist me in recovering my account as I believe this is a misunderstanding. Thank you for your attention. Christophe Clavien

Recently, my account was compromised due to a data leak which allowed hackers to gain access to my email. They used this to change my password, email, and phone number associated with my Instagram account, leaving me unable to regain access. Despite trying all the methods from Instagram's help center, nothing has worked because of the change in my account details. The hackers are posting strange crypto-related content mixed with my old tagged photos. I've had friends report the account, but no action has been taken so far. I've read about comparing photos for verification with customer support, but I can't find how to do it. Feeling helpless without customer support options from Instagram, I'm looking for any suggestions to reclaim my account. It's unsettling to see someone else using my account to post content. Any advice would be greatly appreciated. My username is @simrantiwari016.

I am facing an issue with my Instagram account. I no longer have access to it through email or phone number. There seems to be phishing activity on my account with a new one created under the name Li_ra_sa12. The person using my account is promoting Bitcoin. I tried to recover it without success and the thief's email is [redacted] Even though my followers can see my account, I cannot access it. I have tried receiving a code via SMS but the number has been changed. Please help me recover or block my account. When I log in, I see my stolen account under Li_ra_sa, but it shows as non-existent under Li_ra_sa12. Your assistance in resolving this matter would be greatly appreciated.

Hello, I am experiencing a hacking issue with my Instagram account. Last night, I had trouble logging in for the first time ever. The platform asked me to enter a code sent to my phone number, but I never received it at my current number +1[redacted], which is different from the old number [redacted] linked to my account years ago. Despite changing my password successfully, I still don't receive the required code to log in. I suspect the hacker might have control over my account, affecting my ability to receive the confirmation code. I have tried various solutions but couldn't find a way to resolve this issue. I attempted to contact customer service but couldn't reach a live agent. Additionally, I couldn't locate the face recognition feature mentioned in an online video. Any assistance in recovering my account would be greatly appreciated. Thank you, D.R.

I am having trouble accessing my Instagram account ever since I changed my phone number. I only have access to the email linked to my account. Despite having 2-factor authentication enabled, the backup codes are not working, and the security codes are being sent to my old phone number. I attempted to seek assistance from the help center, but unfortunately, it was not very helpful, which is quite ironic. This situation is quite frustrating as my Instagram account contains important contacts and memories. I am in need of assistance.

Hello, My name is Igor Ngouagnia, and I am experiencing an issue with the Instagram application. I have two accounts, a personal one created a long time ago under the name albertpulga, and a more recently created professional account under the name passionfoot301. My personal account is linked to my Facebook account under the name Albert Pulga. Yesterday, I had to reinstall the Instagram app, and since then, I can log in to my personal account without any issues, but I cannot access my professional account anymore as I have forgotten the password. The options to reset the password are not helpful. When I choose "send a text", the SMS is sent to my old phone number associated with my Facebook account, which is no longer active. I have updated my current phone number on Facebook, but I still receive the SMS on the old number whenever I try to reset the password. When I try to reset the password through email, I can only reset the password for the personal account, unable to access the professional account. I thought I had the same password for both Instagram accounts, but apparently, this is not the case. I am a bit confused between the two accounts. As my professional account does not have any personal photos or videos, I am unable to use this method to reset the password. Could you please suggest a way for me to access my professional account? Thank you in advance for your help. Kind regards, Igor

My Instagram account was suddenly disabled without any warning. I followed the instructions to verify my identity by submitting a photo of myself holding a paper with my details and a code, as requested on 16th February [redacted]. Today, on 1st March [redacted], when I tried to log in from my computer, I was shocked to see that my account had been permanently disabled for allegedly violating community guidelines. I am perplexed as I believe I have not breached any rules, and no reports have been brought to my attention. Despite submitting the required photo, my account was deactivated without a clear explanation. The notice mentions that the decision is final after review, even though it has only been 13 days, not 30. I am unable to request a further review, and all attempts to contact support have been futile. I am eager for a prompt resolution and the reinstatement of my account.

I need assistance with my Instagram account, username "thatsummer2018". Recently, I enabled 2-step verification but now I can't access my account as I forgot to save and bind the Authenticator App for the verification code. My email associated with the account is [redacted], and the one used for registration is [redacted] Both accounts are linked to Facebook and Meta. I've tried logging in using Facebook, video selfie verification, resetting the password, and filing an appeal to the original email but none have been successful. Any guidance would be greatly appreciated. Thank you.