Instagram Customer Service Issues

I was recently hacked and encountered issues accessing my account, as the hacker changed my password. When attempting to recover my account using my username, I found it linked to a different email and phone number, associated with an account under the username @matt_nolan1. I am seeking assistance to regain access to my original account, even though my phone number is no longer associated with it. Re-establishing access is crucial as I have valuable data saved on the account accumulated over a year. I am eager to retrieve my old account to retrieve my saved information.

I'm having trouble accessing Facebook due to the disabled linked Instagram account rashid_afzal_999. It seems there was activity on this account that violated Instagram's standards. I believe this is a mistake and would like to request a review of this decision. I have been using this account for a long time, and I would appreciate any assistance in resolving this issue.

Yesterday, a friend messaged me on Instagram about facing issues with their account and asked for help verifying their account. Unfortunately, I fell for a scam thinking it was my friend. The scammers took over my account, changed my details, and hindered my access to Instagram support. Even the video selfie verification was unsuccessful. Due to the lack of live support from Instagram, I am struggling to regain control of my account, and my friends have also been targeted. The scammers are intercepting all verification attempts, leaving me feeling helpless against this situation.

I experienced a disturbing situation at a store where I was physically attacked by multiple employees including the cashier, Mrs. Florentine de Suza, and her manager, Mr. Lambert. They injured my finger, which now requires a splint, and documented the assault with photos and videos. Additionally, they forcefully broke my right thumb, which is now also in a splint. They confiscated my belongings, searched my bag without my consent, and recorded sensitive information such as my health card, ID, and credit card, which they shared on social media platforms. This breach of privacy and physical assault is unacceptable. I plan to take legal action, and I urge for the removal of their accounts on TikTok and Instagram where the violent content was posted.

Hello, A friend recently asked me to take a screenshot of a link they texted me, advising not to click on it. Shortly after, I found myself logged out of my account. I then received an email informing me that the email associated with my Instagram had been altered, along with my username and phone number. The hacker initiated a two-step verification process. To recover my account, I had to log in with the new username and go through the password recovery steps, including submitting a recovery request through "selfie video verification" using an 8-digit backup code Instagram sent me. Although this process allowed me to access my account, the hacker quickly logged me out again. I've repeated this cycle three times, but the hacker manages to outpace my recovery efforts. Any advice on how to address this issue would be greatly appreciated.

Hello! My page @sosnitska_natali_store has been blocked. I kindly ask for your help to unblock it. I can provide documents proving that it's my page. I regularly advertise from this page and have spent around [redacted]-[redacted] dollars, which is a significant amount for Ukraine, especially during the ongoing war. We pay taxes and earn money as best as we can, so this page is very important to me. I apologize if I have violated any rules, I assure you it won't happen again. I will make sure to comply with all guidelines, and I really hope to have my account back.

Hello, my name is Alexa Yajaira Mejia Escobar. I recently had two of my Instagram accounts hacked by someone in Nigeria. They took my personal information, including my email, phone number, and email account password. I've tried reaching out to Instagram's help center multiple times, but they haven't been able to assist me in recovering my accounts. Just a few minutes ago, I was hacked again by the same person. This is troubling for me as I use one account personally and the other for sharing my YouTube videos and communicating with family in different countries. I'm desperate to get my accounts back as the hacker has changed all the usernames. I'm worried that they will misuse my personal information. Instagram and Facebook have been unable to find my accounts or help me recover them. I urgently need assistance. Thank you. - A.Y.M. Escobar

My Instagram has been hacked, and I am struggling to get any assistance. My username, joanie402, has been compromised as my password no longer works, and I cannot locate my email or phone number associated with the account. The hacker changed my username to joanie402_ and is using my profile to send messages to my contacts, creating a fraudulent account. I received emails notifying me of an attempted password change on my original account, joanie402. I have already blocked the fraudulent account, changed my Gmail password, and attempted to report the impersonation through Instagram's form by submitting a photo. However, the form deemed the username, joanie402_, as incorrect when it is not. I find this situation unacceptable and require urgent assistance from Instagram.

Good day. Please assist me as I am feeling exhausted! My account - anastasiay.seb, got blocked for an unknown reason. I am unable to log in, and emails with the password sent to my old email have not been received. I urgently need my account as I have a meeting scheduled for tomorrow. I attempted to access my account again and was surprised to find a blank page! What is going on? I really need access to my page and I am not being provided with the option to confirm my account. This is my new email address that I have linked to my account a while ago. Thank you!

My Instagram account got hacked yesterday around 9 p.m. Since then, the hackers have been posting on my profile and sending scam messages to my friends after changing my password, email, username, and phone number associated with the account. I received a message from a friend, unaware they were also hacked, which led me to unknowingly change my email on the Instagram page as a part of the conversation. Subsequently, I found myself logged out and realized my account was compromised. Initially, I managed to briefly regain access using my phone number through the "forgot password" option that required a face scan for verification. However, the hackers swiftly changed the credentials again, preventing me from logging back in. Despite attempting to recover my account by following the same steps, I am repeatedly prompted to wait a few minutes due to logging in and out quickly because of the hackers. I am extremely stressed by this situation and urgently seek assistance to reclaim my account and remove the hackers. Your help is greatly appreciated in resolving this distressing issue.

Hello, I recently received a notification from Instagram informing me that my account has been disabled. This account is vital to me, and I assure you that I will not make the same error in the future. I kindly request assistance in reactivating my account. My username is Malhotra_boy_0.7, and my name is Abhishek S. My linked phone number is [redacted]. Could someone please advise me on the steps to recover a disabled Instagram account within two days? Thank you.

My Instagram account was disabled for violating your guidelines. I am unsure what I did wrong as I believe it was a mistake. I have attempted to appeal through the deactivated account forms, but the send button is disabled as I have reached the appeal limit. Please assist me, as this is my last resort for help. Username: naomi_odukwu Email: [redacted]

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Hello, I am Mr. Francesco Futia. I am reaching out regarding an issue that occurred about 3 weeks ago, where I noticed my account has been disabled without a clear reason. I would like to understand the rationale behind this action as I am unaware of violating any of your policies. I kindly request the full reactivation of my account with the Instagram handle @fra_futia_99 and the email address [redacted] I look forward to your response. Best regards!

Hello, I am experiencing an issue with Instagram. I have been logged out today and need to verify my identity. Unfortunately, I no longer have access to the email and phone number associated with my account. Expired Email: [redacted] Current Email: [redacted] Expired Phone Number: +[redacted][redacted] Current Phone Number: +[redacted][redacted] I hope to find a solution soon as this is urgent. My Instagram name is fabi2506.schmitz and my Facebook name is Fabian Schmitz. Thank you for your prompt assistance. Best regards, Fabian Schmitz

Hello, I'm experiencing an issue with Instagram. Today, I was logged out and now need to verify my identity. Unfortunately, I no longer have access to the email and phone number linked to my account for logging in. Previous Email: [redacted] Current Email: [redacted] Previous Mobile: +[redacted][redacted] Current Mobile: +[redacted][redacted] I hope for a solution as soon as possible as this is urgent. Instagram Name: fabi2506.schmitz Facebook Name: Fabian Schmitz Both accounts are connected. Looking forward to a prompt response. Best regards, Fabian Schmitz

Dear Customer Service, My name is Shahnaz Jafari Payaman, but I go by the nickname Katie. Today, my page got blocked because of an incorrect date of birth situation. My actual birth date is March 24, [redacted]. My Instagram page handle is @cati.jafari. I've had this account since [redacted]. Unfortunately, I don't have a Facebook account linked to my Instagram to make corrections to my date of birth there. I tried uploading a picture of my ID card on "help.instagram.com," but I haven't received any response. Could you please guide me on what steps I should take next to resolve this issue? Thank you.

Hello Instagram, I reached out last Monday regarding my Instagram profile. It was under @orlandoportuondomusic, but I changed it yesterday to @orlandoportuondo. I was hacked on Monday. I sent a video selfie to regain control of my profile. However, this morning I woke up and couldn't find my profile anymore. I am unable to access it, even with my backup codes. Could you please assist me in understanding why this is happening? Is my profile still active or has it been deactivated? Can you determine when exactly my profile was deactivated today? What steps should I take now to recover my profile? This is all I see when searching from a friend's account. Attached is a picture. Looking forward to your feedback. Regards, Orlando Portuondo

My name is Garbo Luisa Maria, and my Instagram handle is 3_redheaad. I am reaching out concerning an account hack that occurred on my account. On April 22, my account was hacked, including a change in the associated email address ([redacted]) and phone number (+[redacted]8). I was tricked into promoting a bitcoin investment account by filming a video endorsing a third-party influencer. After sending the video, I lost access to my account. Instagram notified me of the email change to [redacted] through two emails. The links provided did not revert the change as expected. Despite following the instructions, my account continues to post fraudulent content promoting investments and contacting others. I have asked my friends to report the fraudulent activity. I am seeking assistance in regaining access to my account. Best regards, Garbo Luisa Maria

Hello! I'm facing an issue with my Instagram account. I accidentally entered the wrong birth date and now my account has been disabled until I verify my age. I tried submitting my driving license for verification, but Instagram seems to think it's spam. I'm worried because I only have 28 days left before my account is permanently deleted. Instagram is an essential platform for me, and I really need it back. I'm unsure what steps I should take to resolve this situation. Your assistance would be greatly appreciated.