Instagram Customer Service Issues

Hello, I encountered an issue with my Instagram account tribu.m_ two months ago when it was disabled for a few weeks. Now, I am trying to make my account public again, but when I attempt to connect, nothing happens. Instead, I receive an error page saying, "Oops, an error occurred." I have access to my email associated with the account [redacted] and have received emails from Instagram. I also remember my password. While on my private account, I can still see the disabled account, so I know it's not deleted. I'm unsure why I can't recover my account. Can you please assist me?

My Instagram account, Greg_2790, has been hacked. The hacker changed the email and phone number associated with the account, leaving me unable to access it or reset my password. Despite attempting to reach Instagram via phone and following the online instructions, I have been unsuccessful in regaining control. The hacker is misusing my account by posting fake pictures and spreading false information. The email address they added is [redacted], and on Instagram, they go by the name Patricia_fx_trader_679_.

Hello, I am Bernard Henry, the owner of Fat Hen Farms (LLC). I encountered an issue on December 10th when I attempted to log into my Instagram account (fathenfarms) and was informed that it was temporarily disabled. I have attached a screenshot displaying the ongoing problem. Instagram is requesting a six-digit verification code to be sent to my registered phone number for verification, however, I have not received the code on my phone. Despite numerous emails to request the code be sent to my account's registered email, I have not received a response. This business is my primary source of income, supporting my family, and having it inaccessible during this busy period is a significant financial setback. I am willing to provide a photo of my ID to verify my identity and seek assistance in recovering access to my account. Thank you, Bernard Fat Hen Farms

My Instagram account was hacked, possibly by Russian hackers. They used a fake notification within the app to steal my login details, then changed my password, email, and phone number. I can't send a password reset link now as they changed my login details. There seems to be no option to provide a different email or phone number for the reset link. I didn't receive any emails about reverting these changes. I urgently need assistance to receive a reset link via email so I can regain control of my account. Despite reports from friends and family, my issue remains unresolved, and I can't find anyone to help me resolve this.

My Instagram account has been locked for two days, and I am unable to access the associated email or phone number. I admit I may have entered my password incorrectly, leading to the lock. Can you please assist me in resolving this issue? I am willing to provide any necessary information. You can reach me at [redacted] In the future, I would appreciate guidance on how to prevent this situation from recurring. Thank you for your help.

Hello, I was using Instagram earlier today when I got logged out of my account for some reason. When I tried to log back in, it prompted me to verify my phone number. I entered my attached phone number and requested the verification code. However, despite multiple attempts to resend the code, I never received it. I'd appreciate any assistance with this issue. Thank you, Holly

A friend of a friend requested me to vote for them using a link sent via a false text message. I declined by sending a screenshot expressing my refusal. Shortly after, I got logged out of my Instagram business account "always_greener_onthe_otherside" and now find myself blocked from accessing it. I am puzzled as Instagram's suggested steps have been unsuccessful in resolving this issue, and I am unable to comprehend why further assistance is not being provided.

Hello, Earlier, I accidentally logged out of my Instagram account and now I can't log back in because I forgot my password. I'm also unable to access my profile because I couldn't update my phone number after switching carriers. I'm hoping as an Instagram administrator, you can help me access my profile to update my phone number. I have important contacts on my Instagram account that I don't want to lose.

Hello, this is my official Facebook account. Recently, I linked my Instagram account to my Facebook account, but for some reason, my account got disabled. I can still log in to Instagram, but I'm unable to access my Facebook account. I have always followed the Facebook community guidelines and have not done anything wrong on my official Facebook account. I kindly request your assistance in recovering my personal Facebook account and reactivating my linked Instagram account. Thank you, InstaFB Team.

Hello, this is my official Facebook account. I recently linked my Instagram account to my Facebook, however, my account has been disabled. I am unsure why this has happened as I have always followed the community guidelines on both platforms. I can still log into my Instagram but not my Facebook. I have not done anything wrong on my official Facebook account. I kindly request for your assistance in recovering my personal Facebook account and reactivating my linked Instagram account. Thank you, InstaFB Team

Username: ohazrael I encountered an issue with my Instagram account that led to me being unexpectedly logged out. I had recently created the account on December 20, [redacted], and was in the process of reconnecting with my mutual followers. Suddenly, I found myself logged out and prompted to verify my mobile number. Despite numerous attempts to verify my mobile number and email through Instagram, I did not receive any verification messages. I attempted using different phone numbers and emails without success. Unfortunately, neither Instagram forms nor the help center provided a resolution for my problem. Even my friends were unable to locate my account when searching for it. This is the second time my account has faced deletion, which has been extremely frustrating. As a long-time Instagram user, this type of issue is entirely new to me.

Hello, Last night, I accidentally logged out of my Instagram account and cannot remember my password. The issue is that I only have a phone number associated with my account that I no longer have access to, making it impossible to receive a recovery code. I would like to know if it is possible for Instagram services to help me retrieve my password or alternatively change my phone number so I can reset the password. I hope that this can be resolved as I do not want to spend more sleepless nights worrying about it. Awaiting your response.

Hello, I am reaching out to you because my Instagram account (@___iamjune____) has been deactivated for several days now, supposedly for violating the terms of use. I find this quite strange because I rarely interact with anyone on this account, I do not insult anyone, I hardly post, and I rarely use stories. If you could provide me with assistance on this matter, it would be greatly appreciated. Can you also let me know if it's possible to recover my account? It is my main source of news, and I feel completely lost without it. If so, could you please guide me on the procedure to follow to regain access to my account as soon as possible? Looking forward to a positive response from you, I remain, Yours sincerely. Julie Olea (___iamjune____)

For the past three years, I have been dealing with a persistent stalker on Instagram who has infiltrated not only my life but also that of my family. Despite my efforts to address the situation by reporting, blocking, and reaching out to Instagram, the stalker – who happens to be a wealthy and well-known individual – continues to harass me. After a brief interaction with him three years ago, the stalking behavior began, and it has escalated to the point where I feel powerless against his intrusion. Despite reporting his behavior to Instagram, he remains undeterred and has even retaliated by reporting me. His numerous fake accounts make it challenging to escape his harassment, leaving me feeling trapped and helpless in this situation.

My Instagram account was hacked by Bitcoin users who changed my email and phone number. Despite sending numerous emails to IG and providing a picture of me holding an ID as requested, I have not received any response since this incident occurred on 12/18. The person who hacked my account continues to post on it. I tried another service on Sunday, but they were unable to assist me effectively. I hope your service can offer a different and more successful approach to help me regain access to my account as my main goal is to recover it as soon as possible.

I encountered a strange issue while attempting to access my Instagram account. The screen started glitching, and I lost access to my feed and homepage. Instagram notified me of a problem, indicating they would investigate within 24 hours. To resolve this, I need to reach out to their support team, but I am unsure how to do so. I fear my account may have been compromised, and I am anxious about losing it. My username is franzibrueg, and I cannot locate my account from another profile either.

Hello, I experienced an attempted hack on my Instagram from Russia last Friday, prompting me to disable two-factor authentication. Subsequently, I updated my phone number on the account. The issue now is that upon logging in, I'm prompted with a request: "Help us confirm this is your account," followed by a code being sent to my old phone number which I can no longer access. Please assist me in resolving this matter. I kindly request the removal of two-step authentication so that I can regain access to my Instagram account. Thank you, Username: @mertdee

I have changed my phone and accidentally closed my page. Since I set up my email in Ukraine, I do not remember the number or password. I currently live in Germany in the city of Tegernsee. My new email is [redacted] My phone number is +[redacted][redacted]. I have over [redacted] posts on that page. I did not link it to Facebook. However, I can confirm that it is my page by describing the first photos on my Instagram: violet flowers, with one being a fuchsia flower with pink spots and stripes called Fischer Leon. My previous logo, KM, is also visible. My name is Marina Koruk, but I recently changed it to zlata22.11. There are photos from Ukraine from Donetsk, then Turkey, followed by transfers through countries, indicated by flags. I also remember the last text message from a girl named Katya Vasilyevna Khomenko from Greece. She asked for my contact details to communicate outside of Instagram. I told her I was busy and would write to her later, but I never did due to accidentally closing my page. I kindly request help in restoring my page and contacts. Also, personal photos on my Facebook page under the name Marina Koruk match those on Instagram. I am willing to provide further proof if needed. I truly hope for your assistance. Thank you very much.

Someone pretending to be my son's uncle messaged me repeatedly on Instagram while I was working. When I opened the message, I lost access to my Instagram account billie_jo19. The imposter is now using the account, featuring my son, to attempt to scam money. They have been sending distressing messages to people I know, asking them to harm themselves. I attempted to verify my identity through the help center with a video selfie, but the link expired before I could use it. Now, it says it cannot confirm my identity. The initial photo on the account shows me with braided hair. I urgently need either the account to be removed or restored to me. Despite sending numerous emails and reports, I have not received any response.

Hello, my name is Jareiah Carter. I am facing an issue accessing my Instagram account and I am unsure of the cause. Upon login, I receive an error message stating "user not found," despite not deactivating or deleting my account. I have reviewed the Community Guidelines and Terms of Service meticulously and can affirm that I have not breached any regulations. I would appreciate your prompt assistance. Thank you. Warm regards, Jareiah Carter