Hotmail Customer Service Issues

Good Morning, I am contacting you regarding an unfortunate incident involving a scam where I lost over $[redacted],[redacted] to two individuals using Hotmail accounts. Currently, a police investigation with the Broward Sheriff's Office and IRS is ongoing, and we urgently require account information for the following email addresses: [redacted] and [redacted] Please contact me via email at [redacted] and also reach out to Sergeant Theophilus Woulard at [redacted], who is handling my case. Your prompt assistance in providing necessary details for these accounts that have caused my financial distress would be greatly appreciated. Despite acknowledging my error in trusting these individuals, I am in dire need of your help. Thank you for your cooperation. Sincerely, C.D.

Dear Hotmail Team, I am writing to report a hacker who gained access to my Facebook account and changed the connected email to [redacted] The hacker removed my access on March 15, [redacted], at 23:28 (UTC +7). I have received information from the Gmail team regarding this change. I kindly request for all connections associated with this email address to be deleted, including Facebook, TikTok, Instagram, and any other accounts. Thank you for your assistance in resolving this matter promptly. Sincerely, Zxin Min Aung

I rely on my old Hotmail account for my EA computer gaming needs. EA rolled out an update that now requires an OTP to be sent to this email. Due to entering the old password incorrectly multiple times, I am unable to proceed and Outlook support is not recognizing my information to grant access. It's crucial for me to regain access to this email to transfer important data before potentially losing out on significant investments in online software, not just limited to EA.

Dear Support, I am experiencing difficulty accessing my email account at ([redacted]). I have crucial files stored there which I urgently need. Despite several attempts to retrieve the access code through alternative emails, I have been unsuccessful. When attempting to log in, the system prompts me for verification and displays a mobile number that does not seem familiar to me. It seems I have no recollection of using that number. Your assistance in resolving this matter would be greatly appreciated. Thank you, Faisal Ahmed

My name is Lisa A. V. and I have been unable to access my Hotmail account, [redacted], despite trying multiple times. I believe the username is LL2, and the birthdate might be my son's on 3/16. I am confident I can answer identity verification questions if asked. My mother was born in Lovington, but I may have mistakenly entered Brownfield. For a long time, my password was I cantremember1. I appreciate any assistance in regaining access to my account. Thank you.

I recently received an alarming email in my Hotmail account from Team Hotmail, supposedly about a request to close my account. The email was sent from [redacted], not an official Hotmail address. The message instructed me to call [redacted] if I had not requested the closure. Upon calling, the individual asked for access to my computer, which raised suspicions, so I declined. This seems like a phishing scam to me. I need advice on how to handle this situation. Thank you, A.E.

Hello, I am reaching out to report that my email address [redacted] has been hacked by an unidentified individual for several months now. This person has been using my account to deceive my contacts. Fortunately, some individuals have contacted me upon receiving suspicious communications from the hacker. My name is Olayinka Anthony Shoga, the rightful owner of the email account in question. One way to verify the original owner is by asking the current user a security question that was set up during the account creation process. I kindly request that you withhold the security question and answer provided during the account setup. The individual who can provide the correct answer should be recognized as the legitimate owner. This email is crucial for my official correspondence, so I would greatly appreciate any assistance in recovering the account. Thank you for your attention to this matter. Sincerely, Olayinka A. Shoga

Dear Hotmail Technical Support Team, Greetings, Upon relocating to Germany from Saudi Arabia, I encountered an issue with my email account [redacted] being closed. I attempted to reset my password by sending it to my registered phone number [redacted][redacted], but unfortunately, this number is no longer in service since my departure from Saudi Arabia. After trying to reset the password by answering security questions, I received a response of disapproval. It is crucial for me to regain access to my email promptly. I kindly request your assistance in resolving this matter expediently. Thank you.

Hello, I need assistance to recover my Hotmail account that I've had for over 20 years. Three years ago, someone copied my sim card and changed the password. The recovery phone number is in possession of the person who copied my sim. The last password I remember is Bilboylolo. My email is [redacted], my name is Sonia Soriano Rives, and my niece is [redacted]3L. The phone number used to create the account is [redacted]30, but it no longer exists. I appreciate any help. Thank you and best regards.

Someone is illegally using Microsoft Exchange on my iPhone 11, hacking into my information for 8.4 years, they are evil. Please help me. The Exchange ID being used is ST1V5REN6L2RECEP00GGL8S184. I have begged and cried for years for help. They also use portal.azure to attach my iCloud to theirs and do inhumane things to us. They connect my mobile to power grids by using solar power and different WiFi connections in my car. I have lost every electronic device worth $2 million. Currently, I am based in NSW after owning two hair salons in North Queensland. Their relentless actions make me feel like I am the criminal. I am not. Please contact me urgently at [redacted].

I am currently locked out of my email account and have made several unsuccessful attempts to reset my password. Unfortunately, every time I try to do so, I receive a message stating that my email is blocked. I have also completed the online form, but it requires providing an alternate email for them to respond to, which I have done. However, whenever I try to receive the code from them, I get notified that my account is blocked and advised to try again in 24 hours as I can only receive one code per day. This situation is very frustrating because I urgently need access to my emails, especially since my wife has just undergone major surgery, and I need to forward her certificates to different departments. You can contact me at [redacted]

Hello, I have lost access to my Hotmail account, [redacted] The password, which was created using "RoboForm" software, is complex and not remembered. Unfortunately, the phone where the password was saved is now inaccessible. The saved password for the account is intricate: "lmdftzihgvdj20*E!". After losing access to my phone, I need to retrieve access to my Hotmail account linked to my Paypal account. I am looking to update my old phone number registered with Microsoft to a new one. This change will allow me to initiate a password reset using the SMS procedure. Thank you, Cem

Hello, my Hotmail account (email: [redacted]) was hacked a few days ago. The person who hacked it changed the password and the contact email (which was my second email address where you can reach me). I tried to recover it through the questionnaire, but I was told it wasn't complete enough (I provided all the information I could). I would like to have a solution as I had everything on that email address. If necessary, I can even send physical proof that I am the account owner (ID card?). Thank you for your help. Sincerely, Sven.

Hello, I am reaching out for assistance regarding an issue with my email account. It appears that my account has been blocked and despite trying to use the recovery form, I have not been successful in resolving the problem. I initially created this account while in Syria but have since relocated to Iraq. This email is crucial to me as it is linked to several of my online accounts. I would greatly appreciate any help you can provide in resolving this matter promptly. Thank you for your attention and support. Sincerely, Najlaa

Dear Sir, I am experiencing a significant issue accessing my email at [redacted] I recently received a message stating that my account had been blocked due to suspicious activity. Despite logging out and attempting to log back in, I have not received the verification code needed to unblock my inbox. As this email account has been my primary connection to the world for over 25 years, it is crucial that I regain access promptly. How can you assist me in resolving this matter? Your response to this email or a call to my phone at +[redacted]-41-[redacted] would be greatly appreciated. Thanks and regards, BENJAMIN BEZEK (Slovenia)

Hello! My email account connected to my Skype, [redacted], has been blocked. They are asking me questions about my Skype account to verify my identity, but I can't remember my Skype details since I haven't used it in years. As a result, they claim I am not providing enough information to unlock my account. I'm confused about what steps I should take to regain access to my account. I really need to regain access to my account, so any help would be appreciated. Thank you, R.H.

Hello, I am reaching out regarding the ongoing issue with my account recovery attempts. Despite multiple tries using the recovery form, I have been unsuccessful. Each time I attempt to log in, I am prompted to recover my account. This account has been with me for approximately 20 years since I was living in Syria. It feels unjust that it could be closed without any prior notice. This account is linked to my other important profiles like LinkedIn, Facebook, and Instagram. I kindly request your assistance in resolving this matter as I have not received any helpful responses so far. Thank you.

Hello, I am having trouble connecting to my email account. I am being asked to confirm my identity through a recovery email address that I provided when I opened the account. This email address has been deactivated, so I don't have access to it either. I filled out an online form, but the information I provided was not sufficient. I would like to regain access to my email account. What should I do? Thank you in advance. Emilie C.

Dear helpful community, I am Thomas from Germany. I am having trouble activating push messages from my AVM-Router Fritzbox to my hotmail account. AVM's support has not been able to assist and points fingers at hotmail for the issue. To activate the push-message service, I need to input details like email address, password, server address, and port into an online-router-sheet. After researching, I found the necessary information: SMTP-Server: smtp-mail.outlook.com Port: [redacted] Encryption: STARTTTLS The form asks for SSL encryption, which needs to be indicated by checking a box for yes or no. After numerous attempts over the weekend, I faced errors like "TPC mistake," "Authentication error," and system issues without success. I rely on this push-service while traveling for business to avoid missing important calls. Any assistance on this matter would be greatly appreciated. Regards, Thomas E.

Good morning, I have been using the email address "[redacted]" for at least 15 years. During last Christmas vacation, I accessed my email from a different laptop. In January, Hotmail blocked my account and asked for verification. I followed all the steps, providing three different recently sent letters with their exact titles and wording. Despite my numerous attempts, the automated system kept rejecting me. I am unable to access various programs linked to this email. What can I do to regain access to my email?