Hotmail Customer Service Issues

I am having trouble accessing my Hotmail account [redacted] When I try to sign in, they're asking me to verify my account via a code sent to a Gmail address I no longer have access to. I have attempted to fill out the form, but it keeps coming back as unsuccessful, saying that I haven't provided enough details. Any help with this matter would be greatly appreciated. Thank you in advance.

I need help accessing my email address, [redacted], to verify my identity for a social media account. I have not used this email before and cannot recall the password. I need to access emails from Instagram for verification but have not sent any emails from this account. I want to reset the password as I am unable to recall any information about the account. If accessing the email is not possible, I would like it to be deleted so I can create a new email with the same address. Thank you for your assistance. - S.A.

I am encountering an issue with accessing my Microsoft/Hotmail account, which I have had for around 20 years. After trying to verify my account, the automated system has blocked me and now requires further information to validate my ownership. This process seems challenging, and I urgently need access to my account. Microsoft has placed a temporary block on my account for security reasons until my ownership can be confirmed. To regain access, I am advised to submit a new account verification form with accurate details to improve my chances of recovery. The form requires comprehensive answers and information from when I created or last updated the account. To resolve this issue, I must complete the new form diligently and provide as much information as possible. I appreciate any help from my contacts to verify recent email addresses and subject lines. I understand the importance of accurate and detailed information for the verification process. Thank you, [redacted]

I am experiencing difficulties with my two Microsoft email accounts, [redacted] and [redacted] I am getting a message to verify my email address by completing a hidden part and clicking "Send code" to receive my code. The problem is that the first email is asking for a code from the second email, and the second email is asking for a code from the first email. I am struggling to answer the security questions correctly to earn the necessary 3 points. I have already spoken with a Microsoft email technician for assistance.

Subject: Request for Delivery Proof of Email Hello, I am seeking assistance with obtaining the delivery proof of an email that was sent to an addressee who has not acknowledged receiving it. Could you please assist me with this request? Thank you, Rajni K. --- Original Email: From: Rajni K. Sent: Wednesday, February 19, [redacted] 3:02 AM To: [redacted] Subject: Life Insurance Policy No. [redacted] wrongly issued to me Dear Sir, I previously held Life Insurance Policies Nos. [redacted] & [redacted] with your company. During a recent visit to your Dwarka branch to surrender these policies, Ms. Rajinder Kaur advised me to reinvest a portion of the proceeds into a new policy without providing sufficient explanation. Subsequently, I received Policy No. [redacted], contrary to my wishes, as it entails a financial burden that I cannot assume. I hereby reject Policy No. [redacted] due to mis-selling and request immediate cancellation. I also seek clarification on the surrender value of my prior policies and the timeline for receiving the funds in my bank account. Thank you, Rajni Kapoor [redacted], Celestial Heights, Plot No. 1A, Sector-2, Dwarka NEW DELHI-[redacted]

I recently purchased a new phone and used Smart Switch to transfer data from my old phone. However, I'm having trouble signing into my Hotmail email account on the new device. Despite trying different passwords and attempting email recovery, I couldn't verify my identity. The form I filled out requested details from recent emails and the subject line, which I could only provide with access to my old phone. I also provided credit card information linked to my Microsoft Office [redacted] account as requested. The form further asked for Skype information, although I haven't used Skype in years and couldn't access it for recovery. I've tried my best to complete the form accurately. This email account has been essential for 25 years, and I'm surprised security questions weren't asked. I'm seeking assistance in changing my password to access and set up my email account on the new phone. I can still access my Gmail account at [redacted] - Heather B.

Hello support team, I have noticed a problem with my Hotmail account ([redacted]) where I am not receiving emails from individuals contacting me for the first time. While I receive emails throughout the day, some are not coming through, specifically from new contacts. I have not tampered with the forwarding settings, which were empty when I checked. After researching this issue, I found similar problems but not directly related to mine. Do you have any insight into why these particular emails are not reaching my inbox? Thank you.

I used to have a Hotmail email account under the username [redacted] When I set it up, I listed my husband's email for recovery. After separating from my spouse, I changed my password, but forgot to update the recovery details. My husband has taken control of my account via his recovery email for over a month now. Despite filing a cyber police complaint and their contact with Hotmail, I still can't regain access. Even with the right information, the recovery system isn't allowing me in. I once reached out to chat support, but they couldn't help due to security policies as only the password was changed, not the recovery details. One of the recovery emails is an old Gmail I can't access, now removed. I'm willing to provide identification to prove I'm the rightful owner. Looking for assistance in recovering my account and stopping my husband's misuse.

Hello, I received a notification from Starbucks about my Reward Price, but I cannot find the email in my inbox or junk mail. I would appreciate it if you could please check if my email address is blocked. Thank you. Best regards.

Hello, I am having trouble accessing my email account [redacted] I forgot my password and do not have access to the linked email for account recovery. I created this account in [redacted] while living in Italy. Since the email is linked to my Facebook account, I am hoping to recover it that way. I believe there may be important information about a bitcoin investment from [redacted] that I need to access. I can provide copies of my Italian ID, Croatian ID, and passport for identification verification. Any help in regaining access to my account would be greatly appreciated. Thank you.

During the COVID-19 pandemic, I relocated and faced password issues with my MS account due to memory challenges. The automated system denied my request for a new password, redirecting me to a paid service when seeking human assistance. As a disabled widow, being directed to pay for help felt unfair. Upon contacting Microsoft again, I faced the same issue. Despite my fluctuating memory, I managed passwords for my cell phone and iPad. I intend to use a password app moving forward, but it's too late for my Hotmail account, which I acquired around [redacted]. I'm seeking assistance with this matter and hope to resolve it with Microsoft directly, without being referred elsewhere. Best regards, Brenda Kellen

I run a business with several @hotmail.com email addresses owned by me. Currently, I can only access 3 addresses daily, and if I try more, I get blocked unless I use my phone [redacted]. This restriction is hindering my work as I need to access all 12 email addresses some days. I respect your security measures, but this is impacting my business growth. I am seeking advice on how to address this challenge to enhance my business operations. Thank you.

Hello, I am attempting to recover access to my previous hotmail account, [redacted] I have been unable to log in for 6-7 years and cannot regain access through the automated recovery process. To further assist with verification, I should have received recent emails from individuals such as Jana Zehr at [redacted], Ana Djordjevic at [redacted], Emma Ludwig at [redacted], Antony Milner/Ganzitti at [redacted], and Will Stanfield at [redacted] Additionally, there may be emails from Blizzard Entertainment related to Diablo 3 gameplay, and correspondence from Colin Webb regarding lifting programs and weights, potentially from [redacted] The account was likely created while residing in Beaudesert, Queensland, Australia with the postcode [redacted], and my date of birth is 10/01/[redacted]. If this information is insufficient, I am open to answering specific questions to verify my identity. Thank you, Albi Missen

I am having trouble accessing my Hotmail email account. Despite multiple attempts to provide the requested information, I keep receiving messages saying there is either insufficient data or incorrect details provided. I have been a Hotmail user for 20 years, and it is frustrating to be locked out of my only email account. Unfortunately, I cannot be reached via email at the moment. Please contact me urgently at [redacted]. Thank you, Douglas Z. --- Microsoft is notifying me about unusual activity on my account [redacted] and advising me to change my password to secure my credentials. I am unable to access this account, but I can be contacted via [redacted] for verification purposes.

Three days ago, I discovered that I was locked out of my Hotmail account. For the past three days, I have attempted to regain access using the provided methods. I have had to recall email subject lines sent to friends and family, alongside their email addresses, and provide credit card information for Microsoft purchases. After completing these forms, I repeatedly receive a message stating "Service temporarily unavailable. Please try again later." This has led to frustrations and caused me to miss important emails for three days. There seems to be no option for direct contact; everything is automated with no real human assistance available. Am I expected to abandon this account with 20 years' worth of memories? I am reaching out in the hope that someone genuine can assist me in understanding this issue. Is this truly the security measure Microsoft uses to safeguard Hotmail accounts? Your help would be greatly appreciated. - Heather

I am seeking assistance to access my hotmail account as I have forgotten the original details from nine years ago. Here are some recent emails that were sent to various addresses. I appreciate any help in recovering access to my account. Thank you, Jorge M.

I am facing an issue with my iCloud and Hotmail accounts. My seven-year-old accidentally clicked on a link on my phone, and now I have lost access to both accounts. I have been trying to resolve this since Friday. I no longer have the same phone number, but I have filed a police report. I have been a member for many years and use these accounts for all my important services like Facebook, Instagram, and PayPal. I urgently need assistance due to suspected fraud. Please contact me on my new cell phone at +[redacted]3. This situation is serious, and I have already submitted all the necessary documents, including my passport, ID, and the police report. I have also tried to recover my accounts through my wife's email but was unsuccessful. Please reach out to me at [redacted] I am aware of the passwords for my old accounts but can no longer access them. My new phone number is [redacted]. I urgently request a callback from the fraud department at +[redacted]3.

My Hotmail business email account was blocked due to alleged suspicious activity, although nothing unusual happened except for a failed email send attempt. Consequently, I received a notification from Outlook about the block and was prompted to verify my account. Despite multiple attempts with my usual passwords, I had to use the forgotten password link to recover my account by submitting a form. Unfortunately, the recovery was unsuccessful due to insufficient information provided. Attempts to contact customer support have been fruitless. The situation is frustrating as I rely on the account for business purposes. I hope for a resolution soon. Thank you for your assistance.

Dear Sir/Madam, I am reaching out regarding an issue I encountered with Microsoft. Upon receiving a text suggesting potential unauthorized access to my work email, ar*****@hotmail.com, I attempted to recover my account without success. Despite my efforts, Microsoft has not provided assistance or sent a recovery code to my phone, leaving my work and income at stake. The incident took place on 02/09/[redacted], causing sleepless nights and hindering my ability to respond to clients, resulting in financial losses. I urge Microsoft to verify my account, unlock it, and enable me to resume work promptly. For account recovery, please contact me at - [redacted]9. If unavailable, kindly leave a voicemail with a callback number. I eagerly await your swift resolution. Sincerely, M.C. Contact details: [redacted] 11 St. Peters View, Bilton Hull HU11 4AE Resolver Case Reference: RES[redacted] Email authentication: [redacted]

My Hotmail account is asking for verification, but I forgot the phone number I used 20 years ago. I also can't remember some of the passwords I used. I'm unable to verify my account, and I urgently need access to important information in my emails. You can reach me at [redacted] for further assistance.