Facebook Customer Service Issues

To the concerned party, We are a small registered company specializing in online sales and managing various Facebook pages. Our authorized brands for sale are CR7, Armani, and Ferrari. We ensure all photos used in our advertising are properly licensed. Additionally, we sell health-related products with full permissions. Our advertising account, which has been used routinely without issue, was unexpectedly locked three days ago after running an approved ad. If any unintentional violations occurred, we sincerely apologize and are committed to following all guidelines. We kindly request assistance in resolving this matter promptly. Awaiting your prompt response, Jože Karas

I need help accessing my Facebook account as I've forgotten the password. The email linked to my Facebook hasn't been used in years and has been deactivated by Yahoo. The phone number associated is also outdated. The current email for the account is [redacted], but my active email is now [redacted] I would like assistance in updating the Facebook account to my current email or finding a solution to regain access to my account that I've had since high school. Thank you.

I have two smartphones and a computer that I use for Facebook. Today, I received a message about a possible security breach. They asked to confirm my identity by sending a text to my Oregon phone while I was using a Washington state number on my cell phone. Unfortunately, I never received the text on my Oregon phone, causing the process to time out. Now, I am being accused of using Facebook improperly and told to slow down, which is frustrating. I am considering taking legal action because I have been restricted from posting in groups where I am a member, and no specific rules that I've broken have been identified. As a senior and disabled person, a licensed registered nurse who cares deeply about people and issues, and a loving individual, I feel like my free speech rights are being violated, and I'm being targeted unfairly.

About three weeks ago, my wife and I were attempting to log into each other's Facebook accounts from our phones. There was an issue where we kept getting logged out repeatedly. Unfortunately, we have since separated, and I suspect she reported me to Facebook. Now, I am unable to access any of my accounts as Facebook claims I violated their terms and conditions, which I have not done. I simply want to regain access to my old Facebook profile, but every new account I create gets deleted or disabled by Facebook. My current email address associated with Facebook is [redacted], and the password is knightlife2319. I am perplexed about why I am being prevented from using Facebook. Please reach out to me as soon as possible at the provided email address.

I am reaching out for the second time regarding my accounts. The account under Diane Marshall has been dormant for years, and I request it to be closed. My active account is under the name Kiana Marshall. I am having trouble accessing it as I no longer remember the password for the email address [redacted], linked to the Kiana Marshall account with [redacted] friends. Despite providing identification like a library card and mail with my address, I keep receiving codes for the old account with only 4-5 friends instead of resetting the password for the correct account. To resolve this, kindly send the access code to either [redacted] or [redacted], as I created the latter account solely for this purpose. Thank you for your assistance.

My mother, L. Rittenhouse, posted her opinion on my page yesterday about God, but I, A. Black, as a Pagan, was unhappy about it. Someone reported her post to Facebook, and she was mistakenly flagged for threatening behavior. She is now in Facebook jail. We have been arguing all day as she believes I reported her, which I did not. I find it extreme that she was punished in this way, and I am reaching out to see if there is a way to unlock her account. My mother is 81 years old and was not being threatening. Facebook is how we stay connected with family. Thank you for your time and help in this matter.

Every time I log in to Facebook, I have to reset my password. Each time I tried resetting it this last time, it was challenging as I had used so many passwords before. Facebook prompted me to confirm my login either through a different computer or by involving five close friends or relatives to enter a code. However, I only have access to my cell phone, making it difficult. I managed to log in on another computer to confirm, but now it's asking me to approve the login on a device I've used before, which is frustrating. I reset my password on my phone, but when I tried to confirm on my computer, I encountered the same issue and had to reset my password multiple times. Despite resetting my password several times and trying to log in on both my phone and computer, I'm locked out of my Facebook page. This is affecting my ability to set up a GoFundMe account for my hospital bills. I urgently need assistance with accessing my Facebook account.

When I arrived home from work last Thursday afternoon, I attempted to access my Facebook page only to discover it had been disabled. Upon investigating, I learned that it was due to a supposed violation of Facebook's community standards, but I am unsure how this occurred. While using Facebook during my breaks and lunch at work, there were no issues until I returned home. Despite multiple attempts to regain access, I was consistently blocked. Strangely, I noticed that my phone number had been changed from [redacted] to [redacted], a number associated with Summitville, Ohio, despite residing in Wellsville, just a short distance away. I am eager to reconnect with my friends and family through my page as I manage group pages, share photos, and livestream halftime shows featuring my daughter in the band. This is my first encounter with a Facebook ban, and I remain perplexed by the lack of clarity regarding the alleged violation. For any correspondence, please contact me at my actual number provided below, which is [redacted]-[redacted]-[redacted].

I encountered an issue logging into Facebook via the app. Despite having my login saved, I got logged out. When attempting to log back in, I received a message about a potential misspelling of my email address, even though I am certain that it is correct along with my password. I am unsure if my account was compromised, resulting in a password change, or if there is a problem on Facebook's end. I attempted to reset my password but no longer have access to the associated phone number or email address. This situation also affected my Messenger account. I am hoping for assistance in updating the email linked to my account to my new email address [redacted]

Dear Facebook Team, I am seeking assistance in reopening my old disabled Facebook account as my new account has been accidentally linked to the same phone number. The issue is preventing me from accessing my old account, which holds all my essential information. I have also received an email confirmation after submitting my ID proof for verification. The email associated with the disabled account is [redacted] I kindly request your prompt support in reviewing and unlocking my old account under the name of Satyam Pandey, which contains important business documents and personal photos. Your attention to this matter is greatly appreciated. Thank you for assisting in resolving this issue.

My spouse just informed me from his workplace that he received multiple phone calls alerting him about a possible hack on my Facebook account. Allegedly, there are manipulated nude images and pornographic content circulating under my name. These are completely false representations. Following this discovery, I promptly changed my password to secure my account. Regrettably, the new password has locked me out of my account. I am repeatedly prompted with a message requesting a login code generated from an authentication app. I recently updated my phone number to [redacted], but I am uncertain if I updated it on Facebook. My previous number was [redacted]. Despite submitting my identification for verification, I am yet to receive a response. Urgent assistance is greatly appreciated. Thank you for your prompt attention to this matter.

Hello, I am reaching out regarding my Facebook account that I established years ago. I am consistently receiving notification messages from Facebook, but unfortunately, I am unable to access this account. Upon investigation, I have found that there are multiple email accounts associated with it that I do not recognize. It appears that the account has been hacked or compromised as it is linked to a page in French when I receive security codes on my phone. I am unable to access the account in any way as I do not recognize any of the names provided as recent contacts by Facebook security. This situation is extremely concerning to me due to the breach of privacy and potential threats to my personal safety. I would appreciate some guidance on how to handle this issue effectively.

My accounts have been hijacked for some time now. This has been done by a Human Trafficking Ring! I'm sure you won't receive this message, but I'm sending it anyway. How can I recover any and all accounts under my name? When I created the account tonight, my password was visible; what's up with that? This Ring controls my device. All accounts in my name were made by someone else who now has control, so any unlawful activity isn't me. Please let me know what needs to be done to fix this problem. I'll be contacting support in the morning. This Ring happens to be third-party as well, so you will hear from me in the morning. I have a few questions that need answers. Hopefully, you can help me with the old post involving my daughter and this Ring. I have a lot of information about hardware, URLs, IP addresses, and many other things I have no clue about. I look forward to speaking with you. The real Monique T.

Hello, I recently requested a free trial bottle of tabs from a Keto website on Facebook. Unfortunately, instead of being charged a small shipping fee, my account was debited $[redacted]. Immediately after placing the order, I tried to cancel it, but was informed it was too late. They have withdrawn all the funds in my account that I intended to use for Christmas presents. I have been trying for two days to have this order canceled, but all they have proposed is a [redacted]-day guarantee, which is not acceptable considering the order may take over 20 days to arrive and another 20+ days if I decide to return it. I urgently need this order canceled and the funds returned to my account as soon as possible. Your assistance would be greatly appreciated. Thank you, Cherie.

My name is Fadipe Ebenezer Adegoke. I experienced unauthorized access to my Facebook account on October 18, [redacted]. The hacker changed the login credentials including email/phone number and password. Despite following Facebook's suggested recovery steps, I have been unable to regain control of my account. The same hacker has also compromised my Instagram account. I kindly request assistance to revert my Facebook account to its original login details. Several of my friends have reported the hacked account. My contact information is as follows: Phone number: (+[redacted]) [redacted]5 Email address: [redacted] I would appreciate if the reset code can be sent to the provided phone number. Thank you.

I became a member of the Diana, Princess of Wales, Still Remembered memorial group via Facebook. I had saved an icon in my favorites for easy access, but tonight I encountered an issue. When I tried to access the group, I received an error message stating the content was not available. It mentioned that the link may have expired or the page may be restricted. Despite this, I can still see my posts in the activity log up until 10/19/[redacted]. I am puzzled as to why I can no longer access the group. I haven't left the group, and I am unable to reach out to anyone there for clarification. Any advice on how I can investigate this matter would be greatly appreciated. Thank you, Margaret.

I've been trying to access my Facebook account using my email and phone number, but it keeps directing me to an old account under the name 'David Baird' that I'm in the process of deactivating. This account, which I must have created years ago, is linked to my current email and phone number, making it difficult to access my main account, 'David Andrew Michael Baird', which I use daily. I can't recall the password for the old 'David Baird' account to recover it. Is there any way to regain access to my active account 'David Andrew Michael Baird'? Thank you. Andrew Michael Baird

Yesterday, Facebook suspended my husband's account, wrongly claiming he was incarcerated. Despite providing the requested information and ID proof, his account remains inaccessible. Kevin O., a 50-year-old from London now living in Southampton, is definitely not in prison. This ban has caused distress as it blocks access to cherished photos and videos, particularly those of his late mother and brother. Despite numerous messages sent for assistance, only an initial incorrect response was received. How long will it take to resolve this issue so Kevin can regain access to his original account, as he's had to resort to creating a new one in the meantime? Thank you for your prompt attention to this matter.

My Facebook account, active for 14 years, got disabled abruptly. I was asked to upload a picture due to suspicious activity, and after complying, it was disabled today. This account is vital as it administers a keto/fitness group with 11 thousand members, a platform for my business where I advertise frequently. The loss is disheartening, and I seek clarity and resolution, but automated responses hinder direct communication with Facebook. I am anxious about losing my business and access to the group, as I was the sole admin. Assistance to resolve this distressing situation is greatly appreciated. Thank you.

My Facebook account under the name Mathomo Daniel Moshoana was hacked on October 18, [redacted]. The hacker is using my account for criminal activities, and I need help to stop this. The login details have been changed, so I cannot access my account. I ask for the account "Mathomo Daniel Moshoana" to be disabled to prevent further misuse. I am willing to provide my identity for verification purposes. My contact information is as follows: Mathomo Daniel Moshoana, phone: +27 82 [redacted], email: [redacted] Thank you for your assistance. Case No.: [redacted]/10/[redacted].