Facebook Customer Service Issues

Hello, my name is Aissam from Morocco. I need assistance in recovering my account as I have forgotten my password. I am unable to recover it via my phone number or email since it's an old email address. The account name is Aissam Eagles, and my phone number is [redacted][redacted]. I have been trying to recover my account for three days now. I requested the code from trusted friends, but I did not receive it in my Gmail. I am hoping to find a solution to receive the code through my phone. The old password is aisam1111, and the email is [redacted]

Every time I change my phone or phone number, I download the Facebook app and enter my information along with the same password. This method has always worked for me, but yesterday, out of the blue, both Facebook and Messenger suddenly kicked me out. I attempted to log back in using my usual password, but it's not accepting it. Unfortunately, I no longer have access to the email linked to that account. Despite Facebook suggesting I try logging in from a previously used device, I am already using the same phone where I am typically logged in, yet I still can't access my account. I am wondering if it's still possible for me to recover my Facebook account.

I have two accounts, one unused under "Chrissie Whitfeld" and the used one under "Christine Harvey-Burne." Facebook is treating the unused account as my main. Due to updates, I can't access Messenger due to being locked out. The email and phone linked to the unused account are defunct, so I can't reset my password. Can you update my email and phone number and make "Christine Harvey-Burne" my primary account? I've contacted Messenger twice with no resolution. My old email is compromised; please only use my new one, [redacted] I have important messages awaiting me. Thank you.

I require access to my previous Facebook account due to police-related issues, as crucial evidence may be present on the account. The account username is "rosiedavis.58". I created this account in [redacted] and used an invalid email address since I did not possess one back then. For verification, I utilized my former phone number [redacted]2. Regrettably, this phone number is inactive now, making it impossible for me to receive the verification code. Is there an alternative method to regain access to this account? Thank you, Rosie Davis

I am seeking a refund for two payments of $[redacted] each that were not received by the intended recipient. The funds appear to be on hold in my bank account, as the recipient, Farrah Diehl, has confirmed that the money has not been credited to her account. I kindly request that both payments be returned to me promptly.

Hello, I recently received an email stating that my account has been disabled. After reviewing the terms and conditions, I am unsure of what I may have done wrong. I have been posting content, crediting others, without any rule violations. I would appreciate more information regarding the issue and how I can reactivate my account. I have not received any prior warnings about my posts. Please advise on what went wrong so I can avoid making the same mistake in the future. Thank you, Best regards, @jennieskg

I am currently trying to set up a Facebook page for my established business without any connection to my personal account. Creating a new page required linking a profile which I find unnecessary. I mistakenly used my name initially, but I strive for anonymity due to a past stalker. Now waiting for verification after correcting the account name to Bayou Adm. I uploaded a business picture for verification instead of a personal one in line with Facebook's allowance of fake profiles. I am unsure of the approval time and concerned about using a building picture. I question the verification process's effectiveness as fake accounts are still possible. Any guidance on setting up the business page and dealing with verification? Frustrated by the communication process on this non-Facebook affiliated chat.

Hello. I had an issue with my Facebook account where both my personal profile and business profile were blocked due to the unauthorized use of the Estee Lauder logo or name. After reaching out to Estee Lauder and Facebook, my personal account was reinstated under Dominika Stawicka (Karwik). However, my business profile, Snowdrop Makeup, remains blocked, and I am unable to access the marketplace. Despite Facebook's reassurance that my marketplace access would be restored, it has not been done yet. I have tried contacting their help panel multiple times, but have not received a response. I would appreciate any assistance in resolving these issues with my marketplace access and personal profile. Thank you.

I tried to log into my account on a different device and was prompted for a security check I couldn't complete because I was at school. They requested an ID, which my school in NL, Canada does not issue. I provided a photo of an outdated ID as I didn't have a recent one or my passport at the time. Unfortunately, my account was deleted due to being deemed too young. I am actually 18 years old and eligible for a Facebook account, so I would like it reinstated, please.

My cousin, Zack Burrell, and Sam Burrell have taken my new phone and gained access to my account. Some girls have been contacted, thinking it was me, and it has caused confusion. I am in a serious relationship, and my girlfriend trusts me, but her family has been involved in some drama. It seems Zack, Sam, and their family could be involved in this. I would appreciate it if you could block them from Facebook using their names. Please call me at [redacted] – my name is Ricky Cole. When I enter my code, his name appears on my account, along with my pictures. Thank you, and please take action on this matter to avoid further issues.

Hello, my name is Raiza Speranza. Over five months ago, I changed my name on Facebook and confirmed it. However, now I am unable to access my account. When I attempt to log in, Facebook displays the message: "Unfortunately, you won't be able to access your account while we're reviewing this additional document. We appreciate your patience, and we'll get back to you as soon as we can." I would like to regain access to my Facebook account. My email is [redacted] My previous name on the account was Raiza Speranza La Malcria.

I am experiencing difficulty posting on the marketplace. I have successfully sold items before, but this time my post is not going up; instead, it is under review. Although the platform indicates it's active, I cannot see the post. I need this matter fixed promptly. If someone could contact me via email or phone, that would be greatly appreciated. You can reach me at [redacted].

My Facebook account was hacked, and the hacker changed both my email and password. Additionally, they contacted me through text demanding money or inappropriate images in exchange for regaining access to my account. I find this situation distressing and alarming. I need my account back urgently as it contains crucial information.

I wanted to address an issue regarding a post made by J&J News on Facebook about an incident at ONE STOP SHOP in Alderson on October 3. The post lacks details and seems to be one-sided, causing harm to our business with false information. We have been unable to communicate with them to rectify this situation. I am looking for a contact name and number from them, or if necessary, I would like the page to be taken down. If anyone can assist, please contact me at [redacted] and ask for Tony H. I am Angela, Tony's wife, and this concerns our store and Facebook page.

My Facebook account was reported for impersonation, and Facebook deactivated it before I could prove my identity. My name is Eric Coon, and my email used to be my old phone number ending in 57. Unfortunately, I forgot my password and the reset code was sent to a different number ending in 76. It seems my ex reported me, thinking I was impersonating myself. I've used the Eric Coon email since [redacted] and I believe I should have been given a chance to verify my identity with an ID before deactivation. I also have another account under Eric Alan Coon, with the email [redacted]

I recently received a notification about a potential unauthorized access to my Facebook account. Subsequently, my account has been locked, and I am unable to login. Despite trying to identify three of my posts from the last four months as requested, I keep receiving a message stating that I cannot be identified at this time. Additionally, I have uploaded a photo twice as instructed, but I have not made any progress. It appears that some of the posts I am supposed to select might be from the hacker if my account has indeed been compromised. This situation makes it difficult for me to select the correct posts to regain access. How can I proceed with recovering my account?

Hello, I recently took on the role of director at the Connie Dwyer Breast Cancer Foundation. Unfortunately, I mistakenly removed Janet Lesko from the admin page without correctly adding myself. As a result, I now don't have access to the page at all. I would appreciate your assistance in granting me access and assigning me (Sarah Roberts) as the page administrator. For verification, the page was previously under Janet Lesko, whose email is [redacted], with the password Connie#19. Thank you for your help in advance. Sarah Roberts Director, Connie Dwyer Breast Cancer Foundation Contact: [redacted] Phone: [redacted] Website: www.cdbcf.org

I submitted a complaint yesterday about not being able to login to my Facebook account. I changed my name on Facebook and was asked to verify it with a document. Unfortunately, due to my phone's faulty keyboard, I mistakenly sent the wrong document, and now I cannot access my account. I would like assistance in fixing this issue so I can attach the correct document. Thank you. Email: [redacted] Facebook name: Dhejay Akinbode Toxxyn

My friend is currently incarcerated, and his brother changed the password to his Facebook account but forgot it. Unfortunately, since my friend doesn't have access to his phone and resetting the password is not possible, he is unable to log in. I have an email from my friend, the account holder, with his permission to access his Facebook. I wanted to inquire if providing this email with details from the prison, including his inmate number, would be sufficient for assistance in accessing his account. Thank you.

I would like to unlink my email ([redacted]) and phone number ([redacted]1) from my old account under the name Anumba Chidiebere James, which has a display picture of two shoes. I have not been able to access this account for nearly two years due to issues with receiving the OTP message. Recently, I created a new account and changed the name to Anumba Chidiebere James, which now displays a picture of a girl with a toilet roll. I need to link my email and phone number to this new account for effective management, but I am unable to do so as they are still linked to my former account.