Facebook Customer Service Issues

Yesterday, I created a Facebook account under the name Corneliu Bichinet. Initially, everything was fine; I even set up a Facebook page for my political work and connected with many individuals. However, today, upon logging in with my usual credentials, I found myself in a brand-new account with the same name and birthdate. The original profile still exists, but I cannot access it. I prefer to retain the first account as it has friend requests and I don't want to confuse others. Thank you for your assistance. Please note that my son shares the same name but has a separate account. In total, there should be three Facebook profiles and a page under the same name.

Hello, I need assistance with a Facebook issue. Several years ago, I created a Facebook account for my business activities without adding a personal photo. I've recently found out that businesses are supposed to have a page instead of an account. Now, when I try to log in, Facebook asks for my name and an ID, but since it's a business account, I'm unable to provide personal identification like a passport or national ID. The problem is I have two pages under this account that I manage for my business. I have a few questions: 1) How can I access my business account without providing personal identification? 2) I need to change the main admin of the two pages under this business account to either a personal account or another suitable option. 3) How can I convert the business account into a business page? It's crucial as many people are linked to this profile. Your help would be greatly appreciated. Thank you.

I am having trouble accessing my Facebook account. I received a notification informing me that my old mobile number had been removed due to another person using it. Now, when I try to log in, I am being asked to verify my account. However, I have recently returned from the UK and am now using a new Malaysian number since I have terminated my UK number that was linked to my Facebook. Unfortunately, I am unable to verify my account with the new number. I would appreciate any assistance you can provide. Thank you.

I have noticed that someone has blocked me on social media. While I'm not bothered by being blocked, it is concerning that they periodically unblock me to view my profile. I find it puzzling why they would do this. I propose that there should be an option for individuals to block those who have previously blocked them. This way, unnecessary interactions like unblocking and blocking can be avoided. Despite having a private account, it's unsettling to know that this individual continues to view my profile intermittently. It might be easier if I were to be completely invisible to them on the platform.

We are looking to set up a business page for our clients at CAKK United. As a social marketing company, we are assisting them in recovering their account, which was originally created by a third party that did not provide any access information. We can provide verification of our partnership with CAKK United. Our goal is to delete the old account and create a new one. If needed, please let us know what verification you require. I have attempted to report the page as ours, but I could not find the appropriate option under the tools available.

I encountered an issue where an additional page appeared mysteriously on my iPad, and I took steps to delete certain apps to free up storage causing unintended consequences. Even after deleting a page, my Facebook friends did not transfer over as expected, raising concerns about having to reconnect with them. They are skeptical due to the situation, suspecting a scam. As a result, my friends are currently accessible only on my computer, not on the iPad. I am unsure about the next steps and seek guidance on how to address this situation without the need to re-friend everyone.

I need to merge my personal and business profiles into one account. I want to consolidate my photos, information, friends, and any lost data from an old business account that merged accidentally. The final account name should be Harrington's Equipment. Contact me at [redacted] for any clarifications. If this can be sorted out, I am excited about potential business and advertising opportunities using your social media platforms. Thank you.

Hello, my username is xtristancx, and I'm Tristan Covington. Unfortunately, my account seems to have been either banned or deleted. The email associated with the account is [redacted] I believe this might have been a mistake or some form of sabotage as I have not violated any guidelines in the user agreement. I suspect there may have been some foul play as I know individuals who create multiple accounts to maliciously report and remove others from Instagram. Recently, my phone was stolen, and I've noticed suspicious login attempts from Virginia in my emails. I'm hoping there is a way to resolve this as it would be quite cumbersome to reconnect with all my contacts and retrieve the lost photos.

I am struggling to modify the name of my Facebook page due to potentially adding a character causing an error. The "edit" icon is gray and unclickable with a message that states I cannot make more requests currently. I am also reaching out on behalf of other Facebook page users facing the same issue, seeking assistance. Thank you and eagerly awaiting your prompt response.

I am frustrated with the messages I keep receiving about my accounts on Facebook. It keeps saying my details don't exist. I ended up creating a new account, but the system asked me if I wanted to friend my old account. I keep getting notifications about messages and pictures on my page, but when I try to access them, it says my username and password are incorrect. Every time I try to sign in, it repeats that I don't exist and asks if I want to create a new account, which I don't want to do. I just want my original two accounts back and preferably combined. If that's not possible, I want them completely removed from Facebook, so I stop receiving these frustrating pop-ups. I am really disappointed with Facebook.

I forgot my password and my email password is also inaccessible due to its age. The phone number linked to the account is Greek, which is no longer in use as I am currently in Canada. I have tried emailing support but received no response. The technical team was unable to assist me, and calling the helpline yielded no results either. I have been attempting to recover my password for over a year without success.

I attempted to create a new account, unaware that I needed a new email address. Despite receiving a message that my new account was successfully created and that I could still access my old account using the previous password, I encountered issues. When I tried to log in, I was prompted for a code sent to my email, which I entered correctly but was still unable to access my account. I am now inquiring about the possibility of reactivating my old account instead. Thank you.

In April [redacted], my wife and I were involved in a devastating head-on collision due to the other driver's reckless actions. Tragically, my wife lost her life in the accident, and I sustained life-altering injuries that have left me permanently disabled. Prior to the accident, my wife and daughter shared thoughts, photos, and memories on social media. I am eager to preserve these precious posts, especially those from before and after the accident, as they hold significant sentimental value to me. While I have successfully created My Social Books on my own profile, I am unable to do the same for my wife's account as I am not the owner. I have reached out to Facebook to memorialize my wife's account in hopes of gaining ownership and accessing the cherished content. However, I am struggling to get clear answers from Facebook on whether I would be granted ownership and be able to create a My Social Book or save the content. Any assistance on how to proceed would be greatly appreciated. Thank you.

I have encountered an issue with verifying my Facebook account via email. Each time I try to input the code sent to my email, Facebook does not recognize it. Consequently, I have been locked out of my account for over 24 hours now. I am unsure how to proceed with proving my identity to regain access. I believe this may be due to logging in on two separate devices belonging to friends while my phone was unavailable. It seems like there may have been suspicious activity on my account. I am looking to resolve this matter promptly, reset my password, and resume using my account. Please advise on the next steps. My email associated with the account is [redacted] Thank you.

I am frustrated by the lack of explanation for the constant identity verification requests I am receiving without cause. My profile is ignored, and I am unable to change my nickname. My account has been suspended numerous times unjustly for alleged violations I did not commit. Many other users are allowed to have sexually explicit nicknames and post inappropriate content while I face penalties without reason. I have maintained an old account where I have always followed the site's policies. Why am I consistently facing these issues when others do not?

This morning, while using Facebook, everything was fine. After taking a shower and returning to Facebook, I encountered a login screen with the option to create a new account. I attempted to log in without success and inadvertently ended up creating a new account using the same username and password. However, this new account does not contain my old posts and settings. I need assistance in removing the new account and reverting back to my old account. I value and miss my old Facebook account. Thank you for your help. Sincerely, Don N.

Hello Facebook, I urgently need your help to recover my younger sister's account. We suspect it was disabled due to false reports. My family and I have submitted her ID as requested, but with no success. Additionally, the individual who reported her is threatening further action if she is blocked, despite my sister never having blocked her. This behavior is immature and unjustifiable. Furthermore, my sister mentioned that many of her friends are reporting innocent students without cause. I implore FACEBOOK to address this issue promptly and restore my sister's account, which holds precious family memories and photos. Her account is under [redacted] Thank you for your assistance.

I have been hosting a personal profile for my non-profit organization here in Peru. Recently, I was told to migrate to a page, risking the loss of my thousands of valuable friends who will supposedly turn into fans/followers. As an expat in Peru, these friendships are dear to me. Despite being locked out of Facebook and unable to access my timeline, I have been trying to communicate about copying my data. However, I have decided that I do not want to migrate. Instead, I aim to submit the necessary documentation to change the name from Amistad Sagrada to David Reid (Sanan), my legal name and well-known nickname. My plan is to use this as a personal profile and create an official page for my NGO: Amistad Sagrada. I have not yet migrated as I fear losing the relationships I have built over the years. Your help with this would be greatly appreciated, and I would be happy to refer others to you. Thank you!

I received a notification stating that my account may have been compromised due to a phishing attempt, but I strictly use the Facebook app and have not logged in through any other means. I am being asked to identify pictures of friends to verify my account, but the "start" button is unresponsive, preventing me from proceeding. Subsequent attempts result in an error message stating an hourly limit has been exceeded. Can anyone offer guidance on how to resolve this issue effectively?

My Facebook was hacked, so I created a new profile but was informed that having two is not allowed. I deactivated the old one but can't access my original account now. I can see it through my daughter's friend's list. When I tried to recover it using my phone number, it says the password is wrong. What should I do next? My email is [redacted] I appreciate any help in resolving this issue.