Facebook Customer Service Issues

Hello, I often need to share things with groups I'm a member of. When I try to share from my timeline by selecting a group, I should see a list of group names to choose from as I type, but this feature doesn't work properly most of the time. Sometimes the list of group names doesn't appear when I type a letter. For instance, if I type the letter "O," groups starting with that letter should appear for me to select, but this isn't consistently happening. I've attempted to resolve this issue on different browsers and devices, but the problem persists, leading me to believe it's related to my account. The share feature works correctly on my Facebook app on my Xperia Z1 with an Android platform. I've even deactivated and reactivated my account, but the issue remains. I would appreciate it if you could investigate this matter as soon as possible as sharing is essential for me. Thank you for your assistance. Your help or suggestions are greatly valued. Have a wonderful day.

Dear Manager, I am experiencing difficulty viewing my friend's Facebook page, as she is also unable to access mine. An error message indicates that the page may have expired or is only visible to a different audience. Despite being close friends with no history of blocking each other, this unexpected issue has arisen. I am unsure of the cause behind this sudden change and request your assistance in resolving this matter promptly. Your urgent attention to this problem would be greatly appreciated. Thank you.

I made an advertisement and tested the links successfully in my ad manager tool. Unfortunately, when promoting the post, users were directed to a server error page despite us spending money. After some investigation, I found out that others are experiencing similar server error problems on Facebook. We have invested funds into this ad campaign with no results except for broken links and wasted budget. I would appreciate guidance on how to address this issue and information on Facebook's refund policy for errors on their platform.

My Facebook account has been hacked, and the password "Hotmama5" was changed, which I updated in December or the beginning of January. I initially opened the account under the name Dohisi, later changed it to my name, LaQ, back in [redacted] or [redacted]. This situation is frustrating, and I want my entire account deleted, including all the information. I plan to open a new account later. Whoever accessed my account will find no information as I intend to clear everything swiftly. I had to close my Gmail account due to this security breach. For contact, reach out to my new Gmail at [redacted]. I can provide any necessary information.

I was logged into my account all day, but the system suddenly logged me out, and now it's saying my password and the 4-digit code are incorrect. I'm certain I wasn't hacked because my password is very complex, and I didn't change it. The recovery cell number I used is no longer active, and despite multiple attempts to recover my account, I haven't received the email as promised. I've created four new emails as requested, but the issue persists. When I try to use my email [redacted], it says it's associated with another account, even though I only have one. The system seems confused. Can someone please assist me with this promptly?

Hello, my name is Julie-Anne Rawlinson. My Facebook profile is under the name Julez Bitemyass. I have been experiencing issues for a while now regarding my ex, Phill Irvine, who has been hacking into my account. He has been deleting friends, blocking them, and I can't find them on my lists. He also has another profile named Lucky Fil, both of which are blocked now. Despite that, Lucky Fil was able to post unpleasant messages on my timeline. I feel frustrated as he has hacked into my phone, deleting a lot of content, listening to my calls, and deleting contacts and photos. He has managed to access all the passwords to my accounts. I have reported this to the police. I haven't received any notifications from you about this incident happening yesterday. If this issue is not resolved, I will escalate the matter to newspapers and TV stations. This situation has become unbearable for me, and I need it to be addressed promptly. Thank you.

My mom accidentally created a second account, and I deactivated both accounts. Now, I'm trying to access her original account and update her email address. However, the system is not recognizing her original email address. I can find her account by searching her name, but when I try to log in, it says the email address is incorrect. I need assistance reactivating her original account, changing the email to her new one, and deleting the second account. The help center's recommendations have not resolved this issue for me.

On Facebook, I use the name Tiger Lilly Polekatz. I'm having an issue changing it to a public figure page due to a requirement to use a real name. I can't change it as this is crucial for my professional page. Although I'm okay with Facebook knowing my real name, I need to keep my current name for work purposes. It's not a fake profile, and being unable to access my account while working will have a significant financial impact on me.

Hello, I recently exited a group chat with my friends. However, I accidentally pressed the archive button when I left (I am using the messenger app). I was re-added to the group chat, but now all the previous messages are missing. I checked the website for my archives, but they are not there. This group chat is important to me because it contains years of sentimental messages. Please assist me in recovering the lost messages. Thank you.

Hi, I merged my personal profile with my business page on Facebook. Initially, I assumed that my profile would be permanently deleted, as Facebook indicated that unmerging was not an option and advised saving profile pictures and data that would be lost. To my surprise, after 2 years of thinking my profile was gone, I found it when I downloaded the Facebook app (not the Page app). However, I am unable to comment, add friends, or perform other functions besides viewing the feed. I have reached out to Facebook support for assistance, but their responses do not address my concerns, and they close the case before I can follow up. It's frustrating. Any advice on how to restore full functionality to my profile page would be greatly appreciated. Thank you.

I uploaded the correct image for this mix, but when I attempt to share it, my logo appears instead of the contributor's preferred image. I have already tried debugging the link on Facebook's debug link yesterday, but it still doesn't display correctly. This issue is causing concern as it reflects poorly on me and has upset the contributor. Any assistance in resolving this matter would be greatly appreciated.

I initially signed up on Facebook using my iPhone, providing my mobile phone number, email address, and password. When I tried to access Facebook from my home computer later that day, I was prompted to enter my mobile phone number, email address, and the same password again. This led to me unintentionally creating two separate Facebook accounts. Now, I am facing various issues such as mismatched pictures and difficulties with Facebook repeatedly removing my mobile phone number from one account since it's associated with my other identical account.

My grandmother accidentally logged out of her account and can't remember the password. Her email was never confirmed, so she used it through her phone. Somehow, she created a new account, and her number is now synced to the new account. She wants to retrieve her old account to continue playing her games. Is there a way to recover the old account when the email was never confirmed and her number isn't linked to it?

A video titled "PROMOTING VIOLENCE" was posted by Ananda Pinkney. The incident occurred at Eastridge Mall in Gastonia, NC on [date] at [time]. In the video, Ananda added a song referencing violence. My daughter, who she jumped, does not know Ananda. After the incident, Ananda expressed intent to fight a girl in blue tennis shoes. Ananda is a student at Grier Middle School in Gastonia, NC. We reported this to Officer Payton in Gastonia, NC. Contact me at [redacted] I don't have Ananda's URL to complete the form; hence, I couldn’t report it properly. Please remove this URL to uphold Facebook's community standards. Thank you.

My fiancée, Brittany Michelle Linn, and I announced our engagement in late December on Facebook by posting a Life Event with a picture taken by a professional photographer. Unfortunately, due to an ex-boyfriend, the event had to be temporarily hidden, along with some other posts. While we have been able to unhide the other posts, the Life Event with the photo has vanished. This is causing us a great deal of sadness and frustration. The original Engagement Life Event had received likes and comments from our friends, family, and colleagues. Although it still appears as "engaged," the photo and interactions have disappeared, leaving us feeling devastated. We kindly request the prompt restoration of this Life Event with the photo and all associated likes and comments. You can find the initial request for this post here: [redacted].

My Facebook account was hacked, and the password was changed. The email I used for my account is over five years old, and I no longer have access to this Hotmail account. Microsoft informed me that the Hotmail account deletes after a year of inactivity. I contacted Facebook, provided my passport and driver's license to verify my identity, and they sent me a link to access my account and change the email address and password. However, I need a confirmation code to do this, and despite my multiple email requests, Facebook is not sending me the code along with the link. What should I do?

The photo has been on Facebook for two years, and I am clearly wearing underwear in it. I wasn't nude or showing any private parts. Suddenly, the picture was removed, and I got a 30-day block. I am Chad E., and you can reach me at [redacted] Please contact me soon as I am a dedicated Facebook user and would like an explanation.

Hello, I am Seth, the owner of Carbon Design Work LLC. I am active on various sites like Angie's List and Facebook, where I strive for excellence as a five-star contractor. Today, I received a negative review from someone named Brandon Lea, whom I have never worked with before. I am dedicated to providing quality work with my team and ensuring top-notch service. I am concerned about false feedback being left under my company's name without experiencing our services. I am seeking a resolution to this issue. Your attention and assistance in this matter are greatly appreciated. Thank you for your time.

Hello, I'd like to address the recent actions taken against my account. I firmly believe that my content did not breach any community standards, nor did it contain any violence, profanity, or other inappropriate material. As a believer in free speech, I am open to a respectful debate. I urge the platform to clarify the reasons for my account suspension or reinstate my full account privileges promptly. The discussion in question pertains to my experience at an RV park, with sincere appreciation for the owners but legitimate criticism toward the manager and office staff. Issues regarding misplaced electric deposits and delay tactics in refunds were detailed along with challenges in address handling. Furthermore, I wish to emphasize that my remarks are aimed at the paid office team rather than the volunteers, who I believe work diligently. The accusation of mismanagement of funds during social events and unprofessional behavior from an individual named James were also highlighted. In conclusion, I stand by my review and caution others about the environment at this location to prevent unnecessary entanglements. Let's all strive to contribute to a positive future. Best regards, Bret V.

I am experiencing an issue on Facebook. Unfortunately, my account is being reported multiple times by someone. I am worried I might lose it permanently. The problem is that they claim my name is fake, even though it is the name I go by with all my friends. I am transgender, and this targeting feels very hurtful. I am afraid I might have to submit my ID as proof, even though I haven't legally changed my name yet. Using my previous name is not an option, as most of my friends are unaware of it. This issue with Facebook is affecting many LGBTQ+ individuals. It is unfair to force us to prove our identities through our names. Our names are valid, and this policy needs to change.