Facebook Customer Service Issues

Dear Facebook, I am Fox Correll, the new co-owner of the OCSL Soccer League in Salisbury, NC. I am implementing new marketing strategies and would like to utilize Facebook. However, I discovered that there is an existing account with our business information that no one in our organization created or has control over. The page has been dormant since [redacted]. I am seeking assistance in gaining access to this page so we can manage it and use it for our marketing efforts. Thank you for your support, Fox Correll

I have had a Facebook account for around three years. Some time ago, I lost the original phone number associated with the account and attempted to change it to a new one, without success. I have been using the old number to log in ever since. Recently, when I tried to log in, the site prompted me to use the same phone number, which is no longer valid. I am able to receive the verification code via email, but when I try to reset the password, it keeps asking for a code to the outdated mobile number. How can I access the settings to update my phone number and regain access to my account? I find it frustrating that I receive all notifications via email but cannot log in. Thank you for your help.

I follow Janis Ian's Facebook page and am dismayed to learn that she has been banned for an unspecified "violation of community standards". This decision is confusing to me as Janis is known to be a liberal Democrat, not typically the target of censorship. With ongoing lawsuits against YouTube and Google for similar actions towards conservative creators, as a concerned American, I urge Facebook to reinstate Janis immediately. Transforming Facebook into a public utility subject to 1st Amendment rights could prevent such issues in the future. Thank you.

I'm feeling very frustrated with the situation I'm experiencing on Facebook. I changed my phone number on my account and updated all my information, but my account is still not confirmed. Even though my recent comments and friends are all correct, it won't verify my identity. Additionally, my birthdate is not accurate, which is really frustrating. I have tried to reset my password via my linked email, but the issue persists. It's been nearly a month dealing with this problem, and I'm exhausted. I would appreciate it if this could be resolved soon. Thank you.

I have enabled two-factor authentication on my Facebook account. I can successfully receive the email code, but I encounter an issue when it asks for a code to be sent to my old mobile number which I no longer have access to. The next step suggests logging in from a known device, but my only previous device, a Kindle, is no longer in use. I have attempted to verify my identity by submitting a copy of my driver's license as requested, but I am still unable to regain access to my Facebook account. Any assistance would be greatly appreciated.

I am experiencing issues with my business Facebook page where I am unable to run ads or post links to my website. The system is flagging my website URL and support email as invalid, even though I know they are correct. This is hindering my ability to promote my business effectively. I urgently need assistance to resolve this matter so I can start generating revenue. Please provide me with the necessary support to address this problem. My business account is [redacted] and the URL is overstocktreasures.com. Please help me rectify this issue as soon as possible. Thank you.

Hello, Facebook. I urgently need your assistance. Two individuals on Facebook have been causing severe problems for my family. One person continuously hacks into my younger brother's account, posting sensitive details about our family. The other person cooperates with them, harassing and monitoring my entire family. They have added my cousin and aunts, sharing confidential child-related court case information and making false explicit claims. I possess evidence of the first individual confessing to hacking multiple accounts and refusing to relinquish control. They have even invaded my family members' homes, intimidating them with violent threats. Whenever we retaliate, the individual reports our profiles to Facebook. This ex-girlfriend's relentless behavior towards me, my brother, and my relatives must be stopped. I kindly request that you take action to restrict her from using Facebook. She has been obtaining people's addresses and showing up at their homes.

Hello, My name is Nora Hassou, and I had an account under the name Nor Hafida to maintain privacy. My email used for the account was [redacted], and I have had this account since [redacted]. Recently, my sister attempted to create a new account using the same phone number as mine, leading to both accounts being disabled. Despite several attempts to reach out to Facebook, I have not received any responses. I continued to face issues creating a new account under Nor Hafida, as it keeps getting blocked. I simply want access to my original account. Any assistance would be greatly appreciated.

I am facing a concerning issue with unauthorized transactions on my bank account from September 23rd to the 30th. Despite not using Facebook, my account was used for 8 fraudulent transactions totaling around £[redacted] through Facebook's money payment system. I am requesting a refund of the stolen funds or, if not possible, details of the transactions to provide to my bank in order to recover the money. Thank you for addressing this matter.

Hello! I forgot both my account password and email. I sought help from the Help Center but did not find a solution. About two weeks ago, I unexpectedly received an SMS with a code that allowed me to access my account (though this option was not previously available to choose between receiving a code via email or phone number). Thanks to this code, I managed to log in. Currently, I can only access my account on my phone as I have forgotten both the account password and email. Is there a way for me to reset my account password? I appreciate any assistance. Thank you!

Hello, I am the administrator of the Facebook business page called "Rowena Goes Ape." For the past few days, we have been receiving a message stating that our page has been blocked from sharing links. The restriction is temporary and set to expire on Tuesday, October 8, [redacted], at 9:31 AM. We notice that each day we receive a new message extending the expiration by one day, creating a rolling week situation. Despite appealing twice, we have not received any specific information about the violation. We are fully committed to complying and need clarification on what we have done wrong to prevent future issues. Our page serves as a charity for Great Apes' welfare, aiming to raise awareness without any commercial intentions. Facebook is crucial for our cause, and we sincerely want to adhere to the rules. Thank you.

About ten days ago, I discovered that my account had been disabled for violating the terms and agreements. I am puzzled as I am certain I have not posted anything inappropriate. Despite reaching out through the help desk multiple times, I have not received any assistance. I am unsure which email is associated with my Facebook account and have attempted to provide a valid email for communication. I am seeking clarification on the situation and guidance on resolving this matter. I am concerned this may be a hacking incident as I have not been notified about any potential breach.

While working on my Facebook ads, a pop-up appeared, indicating I had been inactive for a while and needed to refresh. After refreshing, another message stated that Facebook had detected unusual activities on my account and required confirmation. I followed the steps, clicked "send verification code," entered my phone number "[redacted]1," but the code did not arrive in my messages. When attempting to resend, it did not go through, warning that I could be blocked for improper use. Any advice on how to resolve this issue?

I recently got a new phone and encountered an issue while trying to log in to my Facebook account. Initially, I was prompted to input a code sent to my phone number, [redacted], but I did not receive the text message. Subsequently, I attempted to send a photo of a code, but now I am unable to search for my name on the platform. Despite entering my phone number and email address, the system indicates that my name cannot be found. I need assistance with this problem. My name is Rasha Em Malik, and my email is [redacted], with contact number [redacted].

I had a photo shoot through an advertisement on Facebook by Pop Models. Despite paying £[redacted] and receiving the photos, I haven't gotten any work. I dealt with someone named Addi from Nigeria, which now raises concerns. Subsequently, I have fallen victim to cyber fraud and lost money. I believe there's a connection to the Pop Models situation. I'm urging for an investigation into Pop Models as I suspect others may have had similar experiences. I've tried contacting them to no avail. It took me some time to link everything, but I am certain this is connected.

I got logged out of my Facebook account and now I can't access it. The email address associated with the account is from [redacted], but I only see the first letter and last number of it when trying to reset my password. Unfortunately, I no longer have access to that email. I have essential data on my account that I need to retrieve. I would appreciate your help in resetting my password. I am willing to answer any questions to verify my identity.

I was unexpectedly logged out of my Facebook account last Saturday. I attempted various passwords with no success before resorting to the "reset password" link. However, I faced a setback as my old work email, linked to the account, is inaccessible to me now. Facebook required me to upload my driver's license for identity confirmation and update to a valid email. They assured me a link would be sent to the new email within 24-48 hours to regain access. Unfortunately, I have not received the link yet. Any advice on checking the verification status or reclaiming access to my Facebook account would be appreciated.

I'm having an issue with my Facebook password not being saved, causing me to constantly reset it. Each time I log out, I have to create a new password because the system doesn't recognize the previous one. I've made numerous new passwords, and it's becoming frustrating. I'm looking for a solution to this problem, as it's not normal to have to reset my password so frequently. Additionally, finding the support link on your website seems challenging. Can someone assist me with this issue?

I recently changed phones and am now unable to access my Facebook account. I updated the password over a year ago, and the email linked to the account has been inactive and deactivated. This account serves personal and business needs. I've submitted a support request including my driver's license for identity verification. It has been three days, and I still cannot access my account. This issue is impacting my job, and I'm at risk of losing employment with one of my employers due to not being able to perform my job duties without access to this account.

After switching phones, I am unable to access my Facebook account due to changing the password a year ago. The email linked to the account is inactive for five years and deactivated by Hotmail. I am anxious as this account is essential for my personal and business tasks. I have submitted a support request, including my driver's license for identification verification. It has been three days without any progress, and this is affecting my job performance, jeopardizing my position. I urge Facebook to reset my password promptly, allowing me to retrieve my account access.