Facebook Customer Service Issues

I am frustrated with the way I've been treated on this forum. I was banned for sharing what I believe to be factual information. It's well-known that Muslims have a history of resolving disputes through violent means for centuries. When I mentioned this as a reason against sending troops to intervene in Muslim conflicts, I was banned unfairly. I am not promoting violence or any form of harm; I am simply stating established facts. It feels hypocritical that the forum cracked down on me for speaking the truth while allowing interference in elections. By not addressing fake news effectively, the forum is neglecting its responsibility. I am disappointed in the lack of integrity and transparency. This experience has led me to sever my ties with this platform.

I recently changed my password due to my overbearing partner. He repeatedly changes my password, restricting my access. Yesterday, numerous passcodes were sent to my email attempting to log in to my Facebook account. I recall setting up my phone number for two-factor authentication. In my attempt to regain access, I did not receive any codes despite several attempts spanning from yesterday onwards. Today, during another login attempt, the process prompts for a login code but states "too many requests... Please try again." I require assistance with this matter. My Facebook account: [redacted] My functioning mobile number: +[redacted]32 Both my email and phone number are operational, yet I am unable to receive the codes sent by Facebook.

I recently experienced being blocked from posting in groups for 7 days, but when the restriction was lifted, it extended to 10 days. Waiting patiently to support my group's weight check-in, I was unblocked yesterday. I made a few posts in different groups, including my own. Surprisingly, today I find myself blocked for another 7 days without knowing the reason. Despite following all of Facebook's rules and being respectful in my interactions, I'm facing this issue. As a 75-year-old member, I am not engaging in any marketing or sharing restricted content. Research shows I am not the only one facing this arbitrary block. I kindly request assistance in understanding why I am blocked again and ask for your help in resolving this matter promptly so I can continue supporting my fellow older ladies in our weight loss journey.

Hello. I'm having trouble accessing my account due to an incorrect last name. The platform is requesting ID verification, but I am hesitant to provide this due to safety concerns. I find it unreasonable, especially considering that many users on Facebook use their middle names as last names. While it's not a big deal to lose access to Facebook, I do have sentimental baby photos of my children on there that I'd like to save. I believe individuals should have the option to use a different last name if they wish. My attorney has advised me that using a pseudonym is acceptable as long as it's not for illegal purposes.

I use a MacBook Pro and on Thursday around 4 PM CST, I encountered an issue while trying to access FaceBook Messenger. A Google popup appeared, instructing me to clear cookies to proceed. After clearing the cookies as prompted, I noticed that all my contacts on FaceBook Messenger and my FaceBook Profile Page were gone, totaling 1,[redacted] contacts. I’m seeking advice on how to restore these contacts. Interestingly, my iPhone remains unaffected with all contacts intact. I visited the Apple Store, where they inquired about Time Machine on an External Hard Drive, which I don't think I have. Can someone provide guidance on how to recover my lost contacts on both FaceBook platforms? Thank you for your assistance in resolving this matter.

Earlier today, on 9/20/[redacted] around 3:15 PM, the Facebook app logged me out. I needed a code sent to my email, [redacted], to try to log back in. After resetting my password, Facebook asked for verification due to a potential unauthorized login. Unfortunately, I can't verify as I no longer have access to my old phone number linked to my account. This situation is distressing as I suspect unauthorized access to my account. I am concerned for the safety of my family and friends. It would be helpful if I could share a screenshot of the message alerting about the suspicious login. Please take action and inform Facebook about this issue. Your assistance is greatly appreciated.

I'm having trouble accessing my Facebook account. When I entered my password, it said I was temporarily blocked from my profile. I've tried the text verification, but I no longer have that phone number. I also attempted the friend identity pictures but reached the hourly limit. I can't access my messages, which are important. I really need help to regain access to my account.

My Facebook account got suspended for allegedly violating Community Standards. I can't provide any defense. I am curious if the person I was interacting with, Michael M., faced the same consequences for his hate speech comments which triggered mine. Facebook's process seems unfair as they limit responses and don't offer a platform for a proper defense.

Approximately two days ago, an inappropriate video was posted from my account, even though I didn't do it. I checked my privacy settings and saw that my account was logged in on my phone in Wales (which was me) and a computer in India (definitely not me). I then logged out of all devices, changed my password, and Facebook removed the video. Afterwards, I logged back in with the new password and everything seemed fine. But, yesterday when I tried to log in, I received a message saying my account was locked due to suspicious activity. Facebook provided three methods to unlock my account, but despite correctly identifying friends in photos and comments, and requesting a code (that was never received), it kept saying my identity was not confirmed. It's frustrating because I can't access my old email linked to my account (created when I was 14), and although my phone number is correct, I'm not receiving any codes. I've provided my current email here for further correspondence on this matter. Thank you for your assistance, S.C.

I need help accessing my Facebook account. I logged out and when I tried to log back in, it seems like my password was changed even though I haven't changed it recently. My saved passwords on my iPhone are not working, and when I type in my password manually, it's not recognized. Although my account is still active and searchable, I can't access it due to this password issue. I've tried to reset my password, but it looks like my recovery email has been changed too. I also manage Curly's Legacy account for a children's charity from my personal Facebook, and now I can't access that either. Any assistance would be appreciated. Thank you.

Hello, I'm seeking assistance in recovering my Facebook account. It appears to have been compromised and locked due to identity verification issues. This morning, I noticed I was logged out of Facebook and when attempting to log back in, I encountered password errors. Despite changing my password seven times today, I haven't received the security code to verify my identity on my registered number. When using the "forgot account" feature, the system couldn't locate the email associated with my account. Even inputting my registered mobile number didn't yield results. Accessing Facebook.com/hacked also didn't resolve the issue. I believe contacting you via email is my final recourse. Email: [redacted] Your help in reclaiming my account is greatly appreciated. Thank you, Eunice Garcia

I believe someone has hacked into my Facebook account. I enter the correct password, then the page goes blank and prompts me to answer questions or pick out pictures of my friends on Facebook. After doing so, it logs me back in, prompts me to reset my password, which isn't helpful. They have accessed my Google account, spread throughout my computer and phone. I have been sending reports to Microsoft. I am unable to seek help on Facebook as they compromised two of my accounts. Thank you, Kimberly T. [redacted].

I am experiencing difficulty accessing my Facebook account. When attempting to log in, the system insists that I have entered an outdated password, leading me to suspect potential hacking. As a countermeasure, I utilized Facebook's trusted contacts feature to regain control. After successfully obtaining recovery codes from my trusted contacts, I was prompted to provide a new email address for further correspondence. Subsequently, Facebook confirmed the account recovery and instructed me to expect an email on the newly provided address to finalize the process. Regrettably, despite thorough checking, no such email has been received. I have attempted to follow the procedure again without success. Any assistance in resolving this matter would be greatly appreciated.

While using my Facebook account, I changed my password and was then unable to log in. After attempting to recover it through my phone number, I managed to regain access. The following day, I discovered my password changed again, my email removed, and the associated phone number gone. Despite providing valid IDs to Facebook Support to recover my account, they informed me it had already been restored, which is not the case. My account still remains inaccessible, and I am eager to retrieve it as it holds essential personal and business information. I seek to reset the password for my Facebook account, re-establishing the email and phone number originally linked to it before the hacking incident. Thank you for your help!

Hello, I am facing an issue with my website www.sehrayaz.com being blocked on Facebook and Instagram for allegedly violating community standards. I have thoroughly checked my website and there is nothing that should go against these standards since I am a fashion designer showcasing my original products through an online shop. One potential reason could be that I shared my website link in replies to some potential clients, which Facebook might have seen as spam-like behavior. I urgently need assistance in resolving this matter as it is negatively impacting my business reputation and sales. My website heavily relies on traffic from Facebook and Instagram promotions, and I am now experiencing a significant drop in visitors. Your prompt help would be greatly appreciated.

I am currently living in India and wanted to address the concern about the legalities of Facebook streaming La Liga matches in the country. It can be frustrating to only watch matches on a mobile device instead of enjoying them on a larger UHD 55-inch TV. Facebook could improve the viewing experience by allowing mirroring, which is currently disabled. Additionally, there have been issues with live streams on iPads. I kindly urge for a solution to be found for streaming on tablets and the inclusion of a mirroring feature for bigger screens or TVs. While I understand the business aspect, this situation impacts the La Liga fans in India who prefer it over the Premier League. It seems unfair to not fully enjoy watching Lionel Messi's final years on a 4.5-inch mobile screen. It would be greatly appreciated if Facebook could consider enabling mirroring or establishing partnerships with TV networks like Sony or Star Sports in India.

My Facebook account has been hacked multiple times recently, with the language set to French. I am constantly logged in on my phone but unable to log in elsewhere. I can't remember my password as it seems to have been changed, despite my attempts to reset it over the past month. Nothing I enter seems to work, and I no longer have access to the associated email. Although my phone number is linked to the account, I can only request a code sent to my email, which I can't access. I've submitted my ID to Facebook twice but haven't received any follow-up emails. This situation is escalating, especially as I have a business account linked to this personal one. It's crucial that I regain control and secure my account promptly.

I enabled two-factor authentication on my account. Recently, when I updated my password, the system asked for an SMS code which I never received despite multiple requests. Now, I'm locked out not only of my account but also out of the Facebook app that was accepting logins before the password change. I suggest Facebook enhances the two-factor authentication process beyond relying solely on SMS codes or app authentication as it can be quite inconvenient, as demonstrated by my experience. Waiting for SMS codes is inefficient and time-consuming. The system definitely needs improvement in this regard.

Hello, Facebook. I recently tried to access my Facebook page under the name Emma Martin. I recently changed my password and now cannot remember the new one. I no longer have access to the email addresses Facebook is requesting to send a reset code. I believe I may have added my phone number to my account, but the option to send the reset code to my phone is not available. I am quite upset as I've had my Facebook page for many years and would appreciate any help in regaining access. There might be another page associated with the email address [redacted], but that is not the one I'm trying to recover; it has no profile picture or information. The page I'm concerned about has significant photos and information. Can you assist me in any way to recover access to my original page? Thank you.

My account got disabled for some reason. I attempted the security checks on my phone. I believe I correctly identified all my friends who don't just use memes, my comments I wrote, and my birthday, which apparently was not accepted even though it's the same one on my Facebook page. My wife, whose last name is also Beard, confirmed our shared birthday. We have a music page for the two of us under the name Beard. I am Keith Beard, logging in with an old Gmail address "Casey beard at gmail.com" which I still use. For contact, you can reach me at Christ loves Lucy at gmail.com or Kita Holland 30 at gmail.com, and also at [redacted]. Regaining access to my Facebook account is important to me as I've had it for a decade.