Facebook Customer Service Issues

Dear Facebook Team, I am reaching out to request assistance in recovering access to my Facebook account. My name is Keegan Sorum, and the email associated with my account is [redacted] I have tried to log in using past passwords such as Michael95 and Kms293916 without success. Although I attempted the "ask your friends" option, individuals like Blake Edwards, Sheriff Nuru, and my ex-girlfriend Helen Dahmer (Helen Heminger) were unable to provide the required information. Despite knowing my friends, the friend photo verification process poses challenges. I have already submitted my ID for verification but remain unable to regain access. Any help in reinstating my account would be greatly appreciated. Thank you for your attention to this matter. Best regards, Keegan Sorum

Dear Sir, I am an old retired professor and former principal of various institutions, aged over 72. My email account under [redacted] was unexpectedly closed without any explanation. Upon creating a new account with the email address [redacted], it was shut down without prior notice or reason. Subsequently, a third account was created using the email address [redacted], which met the same fate after a few days. Unfortunately, my attempts to recover these accounts have been unsuccessful, receiving a message stating that the web page is unavailable each time. I kindly request your assistance in investigating this issue and reinstating my account, as I feel unfairly treated. Sincerely, Prof. Wajahat Ashraf Qazi

I gave my Facebook account to a friend so he could open my Free Fire account. However, now it's asking me to confirm my identity, and the OTP isn't coming to my phone. I don't have access to a computer to log in that way. I've spent [redacted] rupees on the game, and I can't connect with my gaming friends. Please, Facebook, send me an OTP so I can sign in. I have important calls and global player friends waiting for me in the game. I missed thanking my friends for birthday wishes recently, and it's all very upsetting. Can you help me login today? A heartfelt request to resolve this issue would mean a lot.

I provided my Facebook account to a friend to help set up my Free Fire account, but now when I try to log in, it asks me to confirm my identity. The OTP is not reaching my phone and the second option requires a computer which I don't have. This situation has caused me to lose connection with my gaming friends, and I've spent a significant amount in the game. I urge Facebook to send me the OTP so I can access my account. I have missed thanking my friends for their birthday wishes, so it's crucial for me to regain access. I am feeling very down due to this issue, and I hope Facebook can assist me in logging into my account today.

Facebook teljesen kitiltott a közösségi oldalról, letiltották a 9 éves Facebook profilomat és kitiltottak teljesen. Új profilt sem enged létrehozni! Senki nem segít! A GetHuman sem segít! Senki nem foglalkozik itt semmivel sem. Egy problémát sem oldottak meg! Miért nem segít senki???? Segíts pls! Facebook add vissza a profilomat pls, vagy hadd csináljak új Facebookot pls. Vegyétek ki a tiltásból pls! Teljesen letiltottatok, nem tudok új profilt csinálni mert letilt 1 órán belül! Tiltásból pls vegyetek ki?

I was locked out of my Facebook account over a year ago due to being unable to access my iCloud password where my Facebook password was saved. I made a new account but wish to recover my original one. I have legal identification like a state ID, mail with my name, and bank cards to prove my identity. I know the email linked to the account but forgot the password. I am eager to reset the password and regain access to my old account, created in [redacted], to retrieve important memories and photos. The linked phone number is not in use since my phone was stolen. I hope Facebook can assist with this. Molly Kathryn Messer. Email: [redacted] Thank you.

While playing a game today, I received a notification that my Facebook password needs to be reset for some research app. During that time, I might have been a bit distracted by the game and unknowingly gave away the code and possibly my phone number. Now, I am unable to log in as the password has been changed. Even my recovery email linked to Facebook has been modified. It seems like my account has been hacked, all the details have been altered - email ID, phone number, and the password. I am unable to access my account, and it shows "season expired." It seems like someone has taken over my Facebook. Please assist me in resolving this issue.

I deactivated my old Facebook account about 6-7 years ago, and recently received a friend request from it. I've been unable to log in because I don't have access to the email associated with the account anymore. Despite having the same phone number for all these years, the reset option displayed a different number. I want to regain access to my account to see what's been happening since it was reactivated. I recall a few passwords and some personal information that should be on the account to verify it's me. I hope this information helps me recover my old Facebook account that means a lot to me. Thank you, Kelly.

Dear Facebook Support, On September 6th, I made a new account and was adding information when I got logged out and asked to upload a photo for verification. Since then, my account has been disabled despite uploading my driver's license multiple times. This is my second attempt this month as the first account with the email [redacted] was disabled with no clear reason. I then tried with my phone number but faced the same result. I previously had an account which I deleted in May or June, thinking it was completely removed. However, not having an account has become an issue for my involvement in an art group, prompting me to create a new one. I use the same email addresses (gmail and protonmail) for my Instagram accounts linked to my name, Jo (Jodie) Mann. Access to Facebook is crucial for effective communication with my group and other artists and writers. I seek assistance to reactivate my account promptly and understand the security measures in place. Thank you for your support in this matter. Sincerely, Jo (Jodie) Mann

I recently set up a new account on Facebook for work purposes as I had deactivated my old personal account. However, after creating a Page, Group, and Event related to my work, my account got suspended and the pages were hidden. I was requested to verify my account by submitting a photo of myself, which I promptly did. Now, whenever I attempt to log in, I receive a message stating that my account is under review for security reasons and I cannot access Facebook at the moment. This is hindering my plans to launch our research project's website and social media presence this Friday. I am unable to reach out to Facebook due to the login issue. Your assistance in resolving this matter promptly will be greatly appreciated. Thank you, Shona

I recently experienced unauthorized access to my account and took steps to secure it. Unfortunately, upon attempting to sign in, I encountered a message stating there was suspicious activity leading to a temporary account lockout. Despite changing my password multiple times as prompted, the verification methods involve identifying friends in photos or past comments, which I am unable to proceed with. Further complicating matters, my date of birth on the account has been altered. I am seeking guidance on gaining access to my account promptly to resolve this issue and secure my information.

I've explained my issue multiple times. Facebook needs to address their mistake of calling me a liar even though I've provided the correct date of birth and identified five friends recognized through my email. If Facebook acknowledges the accuracy of my information, including my date of birth and the friends I named, I should be able to regain access to my rightful account.

My Facebook account has been deactivated unexpectedly. The issue arose after launching my horror site four months ago, resulting in the closure of my account. I am surprised by this as I am a typical family man with a wife and kids. On my horror site, I typically shared normal horror content like others do within the horror community. I have always maintained a positive and inclusive environment on the site, emphasizing love and unity. Additionally, I established clear rules with my fellow admins. Unfortunately, my horror site was also shut down due to my association with it. I am missing my friends from the site, as well as my other connections on Facebook, including family and friends. Your assistance in restoring my account would be greatly appreciated.

My business account has been hacked, and the hacker is contacting my personal account and all my contacts, using offensive language and promoting a financial assistance program. The login history shows the hacker is in Nigeria. Please log everyone out of my business account, Sandra B., which has been active for a year. I no longer use my personal account, Arisen M., and typically log in from my Macbook in Union City, GA. The associated email and phone number have been changed by the hacker. My disabled business account is still being accessed by the hacker, and urgent assistance is needed as I operate my business through that profile. Contact me at [redacted] or [redacted].

My second phone was stolen, causing all my accounts to be compromised. My Facebook, Gmail, and POF accounts were changed, and spyware was installed, giving full access to a hacker. Despite creating a new profile, the hacker is still using my old account with all my data. I didn't want to delete it as it holds precious memories, but due to the spyware, I lost all control. I tried recovering it through trusted friends like Debra Carson, Matthew Sunmockwr, and another whose name I can't recall, but to no avail. My Facebook, active for 5-10 years, is vital for my business contacts and personal history. Being unable to access it has put me in financial strain. I created a new account under the name Jane Beta as a temporary measure. My original account is under [redacted], and though altered, I can identify key connections upon recovery such as Michel Huffman, Dustin Boyer, Matthew Sunmockee, and Corey Wingfield.

Help Needed: I recently had a photo under review by FB after being blocked. Although it was eventually approved to be put back up, I had already deleted it. Despite this, I am still experiencing issues and remain blocked without any explanation as to why I haven't been reinstated. The back and forth messages indicate that FB recognized the post followed their Community Standards but I am still unable to like or comment. When will my block be lifted? Your assistance is greatly appreciated. - A.N.

I'm looking to recover my old account, which I created when I was 13 or 14 years old. Back then, I was really into fictional characters, and I used an Anime character's name and pictures for that account. I've forgotten my password and after trying some of my usual passwords, it triggered the security measures on my account. To confirm my identity, I need codes from friends I don't really know and some of them have inactive accounts. I also tried sending my ID, but since I didn't use my real name for that account, I can't verify my identity as the names don't match. I'd appreciate any advice on how to go about recovering my account under these circumstances.

My Facebook account has been hacked, and the email address associated with it was changed. The original email was *[redacted] When I try to log in, I receive a message prompting me to enter the current or an old password. Upon doing so, I am notified that my password was changed ** hours ago and am asked to reset it to regain access. During the account recovery process, it requests to send a code to an unfamiliar email, [redacted], which is not mine. Despite indicating that I can't access this email, I am then prompted to provide an alternative email for account recovery messages. I enter *[redacted] as the new email, but encounter difficulty as the verification code is being sent to the unauthorized email address. I urgently need assistance to recover my Facebook account as I am unable to access it due to the changed email and password.

Hello, I am Mitchel Robillard, and I previously used [redacted]; now, I can be reached at [redacted] My account was deactivated some time ago but was recently reactivated to retrieve important pictures. However, the password had been changed, and I am unable to access my account. These photos are extremely valuable to me as they hold memories of my time serving in the U.S. Army in Afghanistan as a combat veteran. I have tried to log in recently but encountered a security measure. I have submitted my driver's license and veteran ID for verification. I kindly request assistance in recovering my account to retrieve these photos. My details are Mitchel A. Robillard, born on 11/13/[redacted]. The security question's answer is my first airplane trip to Fort Sill, Oklahoma. Currently, you can reach me at [redacted]. I no longer use my previous numbers [redacted] and [redacted]. The emails [redacted] and [redacted] are inaccessible, but my current email is [redacted] I would greatly appreciate your help in this matter. Thank you.

I am currently dealing with significant concerns regarding my biological mother, Judy C. Smith, from Salisbury, NC. Over the past two years, she has been repeatedly stalking me and my family, leading me to deactivate my personal Facebook account a year ago. Now, I only maintain a page for the youth sports team I manage. Judy's actions have escalated recently, with attempts to make contact with my children and other relatives, despite not having seen or spoken to them in 15 to 20 years. She has even managed to obtain our home and work addresses. This situation has become alarming, and she was served a cease and desist order last week. I kindly request the immediate removal of any references to me and my sister, Carolyn and Shay Winfrey, from her profile. Due to her mental health issues, which have caused past issues, we have had no contact with her and wish to maintain this separation in the present and future.