Facebook Customer Service Issues

Please be cautious of another Facebook scam circulating. One of my friends' accounts was duplicated by someone named Elizabeth Preston, also known as Prinny. After contacting Facebook and Gmail, the duplicate accounts have been removed. I was then contacted by a man named Larry Adam Smith who showed a picture of an old man with a white beard before deleting it. Facebook is assisting in tracking these accounts down. The old man's account claimed he was involved with the US Government for Community Service Block Grants, but his account has been removed as well. Stay vigilant if someone tries this on you, and keep records of any suspicious conversations or requests.

Dear Facebook Support Team, I regret to inform you that my personal account, under the name of "Brynne Joshua Bailey," has been disabled due to a violation of Facebook's policies. I sincerely apologize for my mistake and assure you that it will not happen again. My current issue lies in the fact that I am unable to submit an appeal form because the only email address accessible to me is "[redacted]" Unfortunately, my original email linked to Facebook, "[redacted]," cannot be traced by Facebook, and my login number, "+[redacted]5," is no longer in my possession, serving solely as my initial login detail for Facebook. I kindly request the reactivation of my old Facebook account, Brynne Joshua Bailey. I am willing to remove any offending content and apologize for any breaches of community standards. I am eager to have my account enabled promptly. For further communication, please utilize my email address, "[redacted]," as I will be checking daily for updates. Thank you for your attention to this matter. Warm regards, Brynne (iPhone signature removed for anonymity)

Good morning, I am inquiring about gaining access to my Facebook accounts. My personal account was deleted last year following an email regarding copyright concerns related to my choreography videos. I have been unable to resolve this issue. The email associated with this account was [redacted], and the name on the account was Amc Cee. I created a new Facebook account to link my two business pages but now I am unable to log in. The email address for this account is [redacted], and the full name on the account is Spade Ace. I predominantly use my nicknames or teaching names on my accounts and am uncertain why I have lost access. Several months ago, there was an incident where someone had my password, but this was addressed, and security measures were updated. I would appreciate any guidance on how to regain access, especially as my two business pages are linked to the account.

I am writing to you from the Bahamas. My name is Howard G. Hurricane Dorian has caused many families to be displaced in our country. There are concerns about high death tolls in the upcoming days, and families are desperately searching for their missing relatives. My company, HG Consultancy, along with government officials, community partners, and affiliates, are working on a website and app called groundzerobahamas.com. We are in need of assistance to create a button or link that will direct individuals from the Bahamian diaspora (area code [redacted]) Facebook page to our website. Ground Zero Bahamas aims to bring order and calm to this chaotic situation. We have the basic framework ready and plan to launch in a day or less. Your help or guidance in this matter would be greatly appreciated. Thank you.

I recently created a Facebook account (profile) to set up a business page without using my personal account. I'll refer to my personal account as 'P' and the business profile as 'B'. After creating the business page 'C' from B and not seeing it on B, I tried using Business Manager to create another page with the same name 'C' and email address. Unfortunately, I'm unable to access this new business page created through Business Manager. In an attempt to merge things, I added my personal profile to the Business Manager-created page and managed to edit it. However, now my personal profile is locked due to suspicious login attempts. This situation has gotten quite complex, and I am feeling stuck and frustrated. If anyone has any advice or can offer assistance, I would greatly appreciate it.

I am experiencing issues with my Facebook account, which has been locked due to alleged suspicious activity. I can access my email at [redacted] and have not used any new devices or VPN. Despite accurately identifying friend's photos, resetting my password multiple times, and completing identity confirmation, Facebook continues to deny me access. As a participant in the Address Confidentiality Program, this situation is concerning, especially because I have personal photos of deceased loved ones on the account. I am frustrated with the level of dysfunction from a corporation of this size and request immediate restoration of my account. If necessary, I will seek legal assistance and file a complaint with the Better Business Bureau. I hope that someone at Facebook can address these issues and correct their confirmation system.

Hello, I am having trouble accessing my Facebook account from my phone's timeline. After resetting my password, I logged back in to find an old account with an outdated photo and no information. When I try to find my current account, I see two accounts - one with my recent photo and one empty account. I am unable to reset the password for my current account as I no longer have access to my associated email. I can provide my name, phone number, and ID picture if needed. Please assist me as soon as possible.

I need help accessing my Facebook page. I updated my phone number from [redacted] to [redacted] last year. My Android phone broke, and during that time, I got a Coolpad. When my Android phone started working, I was able to use Facebook. It broke again, so I switched service to the Coolpad. Now I can't recover my Facebook page under Lisha Harper or my email [redacted], which I've had since April [redacted]. I have tried various methods to recover my accounts without success. I now use [redacted] for communication as I cannot access the old email. Any assistance would be greatly appreciated. Thank you.

During the summer of [redacted], I created the email [redacted] with the user name webpepsi and phone number [redacted]. By [redacted], someone started tampering with my Yahoo, Gmail, and Facebook accounts, taking control of them. Subsequently, my Instagram account under hellowill or hellowill69 was also compromised. Today, I managed to regain access to the Instagram account and deleted it. I suspect the same person, possibly Jami Beth Bias, took over my Facebook for unknown reasons. Although I have the same phone number linked to my account, I cannot access it. I urge Facebook to investigate and either assist me in regaining control or delete the account to prevent misuse. Contact me at [redacted] if needed.

My account was hacked. Yesterday evening, my password was changed twice without my knowledge. I immediately reset it on my computer, but the hacker changed it again. Upon resetting it a second time, I was prompted for a CodeGenerator code that I never activated, likely done by the hacker to lock me out. I've reached out to Facebook support three times with no response after 24 hours. Even after a friend reported my account as hacked, no action was taken. Meanwhile, I still appear as "online" in Messenger. I'm frustrated as I cannot access my account, and Facebook's lack of assistance is disheartening.

I have been struggling with my Facebook account for three weeks now. I am unable to reset my password despite attempting to do so by using the trusted contacts option. Initially, every time I tried entering the code sent to my trusted contacts, it was invalid, and now I have reached my limit. Recently, when I managed to enter the code, I was told to wait 30 minutes for an email with a code to reset my password. After waiting, I did not receive the email. Returning to the help center, I was instructed to repeat the initial step of entering the code from my trusted contacts, which again proved to be invalid. This ongoing issue is causing me great difficulty, and I am unsure why it is happening. Any assistance in resolving this matter would be greatly appreciated. Thank you.

Hello, I have been using Facebook smoothly until three days ago when the platform prompted me to reset my password and log out of all devices. After following the instructions, two-factor authentication was somehow automatically enabled, but since I am logged out from all devices, I cannot retrieve the necessary information. I filled out the Facebook request form twice in the last two days, but I have not received a response from Facebook via mobile or email. Despite multiple attempts to reset my password, I am unable to log in due to the lack of a login code. I would greatly appreciate any assistance with this issue.

I am the creator and administrator of the Everybody Loves Italian fan page with over [redacted],[redacted] followers. Additionally, I manage the private Everybody Loves Italian family group. Recently, a former member created a group called Friends of ELI explicitly to invade our privacy and expose personal information. This individual was removed from our family group after making threatening remarks towards some female members. His actions now include using ELI as a front for his group, which infringes upon our trademark and aims to delve into private lives. I already blocked him from our group, but he persists in this malicious behavior. As the trademarked entity, Everybody Loves Italian, I am concerned about the safety and privacy of my members. I am unsure how to address this with Facebook directly, as their support seems impersonal. Any guidance on how to handle this delicate situation would be greatly appreciated.

I am certain that I did not violate any Facebook rules. I deserve to understand why my account was disabled. If there are complaints about me from any Bitcoin sites, it is likely from scammers. I have been exposing these scammers on Bitcoin websites. These scammers change their names on Facebook constantly, although their faces remain the same. I have fallen victim to 16 scammers who are nothing but liars manipulating people. They deceive others by promising huge profits in a business where it is not feasible to make such large sums. For instance, claiming they can turn $[redacted] into $10,[redacted] for 50 people in 24 hours, totaling $[redacted],[redacted]. This claim is unrealistic and fraudulent. A few months back, I aimed to have 5,[redacted] friends on Facebook, and now that I have reached that goal, I am removing some because it is impossible to know that many people. Please reinstate my account as I have many photos stored there that I would not like to lose. Thank you!

Dear Facebook, I am reaching out regarding our Facebook accounts. Currently, we have the 'Gilnockie Tower Reiver Centre' as our main Facebook Page, which is a subpage under the creator of this letter's Facebook account. We are interested in utilizing the 'Gilnockie Tower' page specifically for our 16th-century building from our website www.gilnockietower.co.uk. It seems that the page is currently managed by Facebook itself, and we are wondering if it could be transferred to our organization to serve as our dedicated page, in addition to our existing page 'Gilnockie Tower Reiver Centre'. We are looking forward to your response. Best regards, Ian S Martin Project Manager.

This morning, I encountered an issue trying to log into my account. Initially, I attempted to log in using my fingerprint scan but received an "incorrect password" message. Subsequently, I manually entered my password, but the error persisted. I tried to reset my password; however, my phone number was no longer associated with my Facebook account. Strangely, my old email linked to Facebook was inaccessible, rendering me unable to recover my account. Suspecting foul play, I believe my password was changed without my consent. Despite my efforts to reset the password through the connected email, Microsoft's security measures prevent me from proving my identity successfully. I am at a loss and seek assistance in resolving this matter promptly. Thank you.

Hello Facebook team, I understand this is not an ID number as I do not possess one. I sincerely apologize for my actions, which were foolish. To provide context about my account - my mother initially created it for me to view photos of myself when I was younger. I am currently 13 years old, born on October 12, [redacted], and the account was established in [redacted], if my memory serves me correctly. Recently, my mother transferred the account to me for personal use, and regrettably, I decided to change the profile picture to an image of the former terrorist Osama Bin Laden as a joke for myself and my friends. I was unaware that this was inappropriate and could promote terrorism. Both my mother and I are disheartened because the account holds numerous cherished old photos from my childhood. While I understand you must adhere to policies, may I kindly request a review to possibly unblock the account? I am willing to upload a current photo of myself once the account is reinstated. The associated email was [redacted], and the password for that email has been lost for approximately 5 years. Therefore, could you please update the email to [redacted]? If there are any queries, kindly redirect them to this new email address. I am prepared to verify my identity with a current photo or a live video should there be any doubts. Thank you for your attention, and I deeply regret the oversight regarding the terms and conditions.

I recently became aware that my Facebook account was compromised over a week ago. The hackers altered the login credentials, and despite contacting Facebook to rectify this by updating my email address and receiving a password reset link, I have been unsuccessful in changing the password. The reset process now requires a code from the code generator which I had not previously set up on my account and therefore cannot access. I have attempted to reach out to Facebook through multiple email addresses and submitted my ID for verification, but unfortunately, have not received any responses. I am seeking assistance in recovering access to my Facebook account and specifically require guidance on how to obtain the code generator code needed to reset my password. Although I have downloaded Google Authenticator, I am encountering difficulties linking it to my Facebook account. If necessary, the code can be sent to my email at [redacted] or to my mobile number at +[redacted]90, with a preference for the latter option. Thank you for your help.

Hello, I am facing an issue where my Facebook page, associated with my Instagram account, was taken over by someone supporting ISIS. Consequently, Facebook has disabled both my accounts despite my attempts to provide my ID for verification. The claim is that the account violated rules, but I find it impossible since I was the sole admin. As a Jewish individual from Israel, I would never support ISIS. This situation is unbelievable. It is worth noting that during the incident, I was in Egypt with my phone, which may have facilitated the hack. The Facebook page in question is called "Masticate," focusing on electronic music, which I have managed for years. My private account name is Dor Inbar, and my email is [redacted]. I urgently need guidance on how to proceed. Thank you, Dor

Hello, my name is Michele Brinson, and my Facebook was hacked back in March. I have tried the usual ways to recover my account multiple times, but my phone was cloned five times, as told by a Yahoo customer representative. I am hoping to get some help through this channel. I created my Facebook account on either July 3rd or July 4th, around [redacted]. My birthday is on June 2nd, [redacted], and my profile picture features me in a pink shirt with brown hair. The background picture shows my black and white dog named Cybil. I had to create a new account since then, but I truly wish to regain access to my old Facebook account. My maiden name is Brinson, and now I am married with the last name Dial. I was informed by Yahoo mail representative Jordan Hammer that my phone was cloned five times, and my information may be at risk. Please reach out to me at [redacted] or by email at the address provided.