Facebook Customer Service Issues

I recently discovered that an ex-friend of mine of 13 years gained unauthorized access to my Facebook account. They tampered with my information, changed my email address, and ultimately deleted my account. I urgently need to recover this account as it contained valuable and irreplaceable pictures from previous phones that were stolen. Those pictures are highly sentimental to me and I have no other copies. I used to log in with the email addresses [redacted] or [redacted], under the username KristinaMarie and the password Allie2012. This incident occurred between 1:30 a.m. last night and noon today. I tried logging in around 12:10 p.m. today to no avail. Please assist me in recovering my account. Thank you for your prompt attention to this matter.

I recently got certified to teach English as a second language, and I'm moving to Prague, Czech Republic. I invested a lot of time into creating my business profile, uploading pictures, and information. Everything was going well, with over [redacted] people accepting my friend requests. However, after being asked to send a picture, my account was suddenly marked as "disabled/deactivated." I want to emphasize that my account is legitimate, with real pictures and information. Facebook is crucial for me to connect with potential clients, and this issue hasn't occurred on other platforms like Instagram. I urgently need my Facebook account reactivated to avoid any misunderstandings as I am just starting out. The account is under the name MK English, and you can contact me at [redacted] or [redacted]

In [redacted], I acquired a business and opened two accounts: Earnshaws Of Horbury and Flowers by Earnshaws Of Horbury. An employee initially set up the second account and managed it with me. Recently, she renamed the account to Flowers by Katy Tomlinson at Earnshaws Of Horbury, excluding me from the administration. Subsequently, she changed the name to Flowers by Katy Tomlinson, disassociating it from Earnshaws Of Horbury. These accounts are integral to my business. In July, the employee departed and created a new business utilizing my original page from [redacted], using content from my account and shop. This situation has significantly impacted my business. Legal advice suggests this violates employment regulations and the page should revert to its original title from [redacted]. I kindly request assistance in looking into the account's history to address this matter. Thank you for your support.

Hello, my name is Fatai Afeez Abiola, also known as Let Go. My Facebook account has been locked since [redacted]. Despite sending my ID for review, I am still unable to access it. Please unlock my account as I have not received a solution after multiple attempts to contact you. I have tried changing my password several times to no avail. The constant email updates without access are frustrating. I value this account greatly. My email is [redacted], and my Facebook username is "Let Go." The message I receive when trying to log in states: "Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience and will get back to you soon."

I am reaching out because my Facebook account has been disabled. I am unsure of the reason behind this action. Despite resetting my password multiple times due to being locked out, I have not engaged in any behavior that would go against Facebook's terms of service. As a retired Special Education teacher who recently joined Facebook while battling cancer, the platform has become a source of comfort recommended by my friends. I primarily used it to browse content, especially enjoying the recipes shared. I kindly ask your team to review my account, verify that I am a genuine user, and reinstate access. I assure you that I am not a bot or a threat to the platform. I appreciate your attention to this matter and eagerly await your response.

On August 4th, [redacted], I initiated the process to secure my account by submitting a photo of my government ID. Facebook subsequently emailed me detailed instructions to complete the account recovery. The email expressed gratitude for confirming my authenticity and provided a link to finalize the account recovery process. The link and a unique code were given to access my account before they expire on Sunday, August 25, [redacted], at 11:39 PM. Facebook informed me that they might update my account with my real name and birth date following the ID review. The email recommended changing the password once logged in, with instructions available on how to do this in the Help Center. Unfortunately, the initial link provided was not found, and attempting to log in with the new password failed. After resubmitting my ID photo without success, I reached out to Facebook via email, but have yet to receive a response regarding my ongoing issue.

I serve on the board at my son's school and was tasked with creating a new social media account. Unfortunately, I learned late that our principal had already started an account under the old email address. Despite verifying our location and phone number to receive the necessary code, the Facebook account I set up has been disabled. The page that was created by our principal, Paige Gillespie, and the location page were merged. However, my attempts to use our new Gmail account, [redacted], have been unsuccessful. I've been unsuccessful in linking our location with Instagram, possibly due to the disabled email. I read online that adding the Instagram account while at the school may automatically link them. With the start of school approaching on August 21st and parent folder pickup on August 19th, I'm eager to resolve these issues promptly. Thank you for your assistance! - Rebecca Ann Price-Seiter, VP/PTC, [redacted]

My smartphone was hacked multiple times by the dark web. At one point, it was accessed by both a Windows and an Android device. The hackers got hold of my old Google password and my previous email, [redacted] Despite Sprint declaring my phone as secure, I still encountered issues, prompting me to create a new Facebook page under my name, Mary Bieger, which was also compromised. I am originally from Kansas City, MO, not Chicago. The new email associated with the hacked account may be [redacted] or [redacted] My phone number, [redacted], was linked to accounts from a Windows phone and another Android device in Nevada, MO. The photo on the hacked account featured two white horses, a drawing by Deanne McMillan. I had to factory reset my phone, change my Google and Samsung settings, and create a new email, [redacted] The new Facebook page displays a quote and a picture of a young reddish-brown dog. Despite my efforts to report the fake accounts and provide evidence, my current account was disabled today for alleged impersonation. I am struggling to recover my account and need assistance. It's frustrating, and I feel overwhelmed. I am willing to verify my identity, but I'm unsure how to proceed, especially because I'm not very tech-savvy at 59. Do real people work at Facebook, or is it all automated? I hope to regain access to my account without having to start all over again.

I received a notification earlier today about someone trying to log into my account from a different device. It wasn't me, so I changed my password as prompted. I've been on and off Facebook for 5 hours, but now I'm getting a "session timed out" message and can't log in. It keeps saying my new and old passwords are incorrect. When I try to reset my password, it wants to send a code to an old email I no longer have access to, even though I updated my email on Facebook months ago. My phone number, which I usually use to log in, is also not recognized. I'm frustrated because I've had this account for 10 years, with 6 years worth of pictures of my children. I'm worried about someone having access to my personal information and photos.

Hello, I'm Babette H., the daughter and appointed executor for my late mother, Barbara J. Pinkston, of Inverness, Florida. Unfortunately, someone impersonated her on Facebook today by creating a fake profile and sending out friend requests. Her real account was memorialized as "Remembering Barbara Pinkston" due to a mistaken report from a spiteful niece who is not the appointed legacy contact - I am. I have tried reaching out multiple times through the forms provided, but I have not received any response. I am pleading with you to reinstate my mother's account, even if it remains memorialized. Losing this connection to her is heartbreaking, as it feels like losing her all over again. My mother passed away on 11-4-18. If you have any information or updates, please contact me at [redacted] or [redacted]. I appreciate any assistance you can provide in restoring my mother's Facebook account. Thank you.

We are a labor hiring firm searching for a Data Analyst. Our job posting seems to be causing issues with Facebook as it may not meet their rules. Here is the job description in question: Currently seeking a Data Entry/Analyst for a 3-month project to support a Transport company located just outside the CBD area. Responsibilities include: - Creating data upload sheets for Standard Work Orders, Task plans, Checklists, Material lists, etc. - Transferring data from various word, PDF, Excel documents into data upload excel sheets - Data cleaning when necessary - Collaborating with key business stakeholders to ensure accurate data upload and rectify any errors. For more details, please reach out to us at 8[redacted] or email your resume to [redacted] We need help resolving the issues with our Facebook ad.

Hello Facebook team, My name is Tyson Young, and I've been a long-time user of Facebook. Over time, I've created multiple accounts which I've lost track of. This is causing issues with my job search as potential employers can't locate my correct account. I would like assistance in deactivating the following accounts as it's crucial for my job prospects. I'm willing to provide necessary identification such as my birth certificate and Medicare to verify my identity. The list of accounts to be deleted includes: - Tyson Young - Tyson Kai Allan Young - Tkay Junior - Junior Moody - Junior Kai Allan Young - Keanno Moody - Keanno Kai Allan Young - Junior Tkay - Tyson Kai Young These accounts were created a while back, and while I can't recall the associated emails, I might remember some passwords. Your help in resolving this matter would be greatly appreciated, as it's impacting my job search. I am open to providing any additional information needed. I look forward to your response. Thank you, Tyson Y.

I have removed all my friends from my Facebook list due to concerns about government agencies targeting them. I recently posted some pictures exercising my right to freedom of speech, and one of my posts was flagged by an individual who is not even on my friend list. This action has prevented me from posting on Facebook. I believe this person is a stalker who is interfering with my rights. I demand that my Facebook page be reinstated.

I would like to address the concerning behavior of two to three individuals who have been harassing and humiliating members on the social network Second Life. These individuals have been obtaining personal information through Facebook to mock and ridicule others on this platform where users interact through avatars. Despite numerous reports from myself and several others, no action has been taken, possibly due to language barriers or oversight by Facebook. The recent incident involving posting hurtful comments about a friend's appearance has caused distress and she is considering leaving the social network because of this behavior. The individuals responsible, Francesco Colombo and Danele Sarno, have been targeting multiple users over the years. Although action was taken by YouTube regarding explicit content, Facebook has failed to address these issues adequately. If Facebook does not intervene, I may need to involve law enforcement, despite the challenges of jurisdiction. It is disheartening that these individuals continue to harass others with impunity.

My Facebook name was Rosebud Love under the email [redacted]. I opened the account in [redacted]. My password before it was hacked was Love62114. Around May 24, my page was hacked through my sister's account, where someone pretended to be her. They changed the email on my FB account, preventing me from regaining access by changing my password. The email they updated was similar to mine, with only the last 4 numbers after rfernandez changed. After reporting the issue to FB, I received an email stating that the page was deleted due to suspected unauthorized activities. This deletion has caused me to lose 9 years' worth of memories and baby photos that are irreplaceable. I was reassured by FB's feature of saving photos and memories, but now I am disheartened by the loss of all my family memories going back for 9 years. I kindly request to retrieve my hacked FB page or provide me with all my photos and videos from the account.

I was playing Slot Mate on your site and purchased a package for £16.99 that was supposed to give me [redacted],[redacted],[redacted] coins and 3 cards, one of which should be Silver. I used credit on my phone to make the purchase but did not receive anything. I tried purchasing a cheaper £1.99 pack, and that came through immediately while the more expensive one did not. The transaction for the £16.99 pack was made at 10:03 pm on Monday, August 12th, followed by the £1.99 purchase at 10:45 pm. I urgently need this issue resolved as the game helps me calm down during a stressful time. Your prompt assistance would be greatly appreciated as I cannot afford to lose that amount. Thank you, Alasdair S.

Dear Facebook Support Team, I am writing to report that my account has been compromised. I received a call from the number +[redacted] [redacted] requesting a password reset code, which I unfortunately provided. Subsequently, my account was hacked, and the individual is now contacting my connections. The code I inadvertently shared is [redacted] for resetting the Facebook password linked to KingDanny Adedayo with the email [redacted] I seek your assistance in reclaiming access to my account and resolving this security breach promptly. Thank you for your help. Sincerely, Daniel Adedayo

I originally signed up for Facebook using a phone number which I no longer have access to. The current user of that number likely removed it from the account, leaving me with no way to reset my forgotten password. Despite not recalling the password, I have an ID that I can provide to the Facebook team for verification purposes. The main reason I seek access to this old account is to retrieve private photos of my late grandfather, whom I wish I had taken more pictures with. These cherished photos are stored in the account under "private photos," only visible to me. I am desperate to access the account and would appreciate any guidance on how to upload my ID for verification or any other method to prove my identity. Your assistance in helping me gain access to these precious memories is invaluable. - Isaiah

I am having difficulty recovering my Facebook account due to the Two-Factor Authentication needing a Login Code, but I cannot access my phone. I have tried an alternative method by submitting my Government ID and a photo with a written code, but I have not received any resolution yet. I only got an email saying my request was being processed with a promise to follow up shortly, but it's been a day with no further email updates.

I am surprised that Vizio seems to have slipped through unnoticed. Do you know what features are included in those smart TVs? They come pre-loaded with applications like Facebook, Flickr, Yahoo, and Comcast. Vizio, in particular, seems to have allowed these capabilities knowingly, yet no action has been taken. Remember MPEG and their ties to Hueii? Maybe it's worth investigating. President Trump swiftly banned them from the US, any thoughts on that? Vizio is allegedly selling our IP addresses, and numerous applications are bundled with their smart TVs. By downloading the MPEG audio/video application to your computer and utilizing the IP numbers stored in the TV, you can access the various free applications included. There is more to uncover, but I thought I'd share this insight regarding Facebook, Yahoo, Hulu, and Comcast. Unfortunately, I have received little help from your company.