Facebook Customer Service Issues

I am currently experiencing an issue with my Facebook account being temporarily locked due to what is considered suspicious activity, which was actually me mistakenly trying to log into a page that resembled Facebook. I entered the wrong password initially but corrected it later, causing the lock. I have been trying to address this for a few days without a response. I kindly request the account to be unlocked as there was no actual suspicious activity. Please resolve this issue promptly. Thank you.

I'm MaryAnn Durden. I removed the Facebook app from my phone for storage reasons, after changing my password. I am struggling to reset my account because I can't receive any reset information on my new email addresses. Another issue is that the previous owner of my phone number, Christ Atkins, still has it linked to her FB account, allowing me access. I've tried repeatedly to reset my information without success. My photos are at risk, and I can't lose this account. Please reach me at [redacted], [redacted], [redacted], or [redacted] I urgently need to resolve this.

I have an account that I set up many years ago with a picture of my face, showing my blonde hair. I also created another account with a full-body picture of myself dressed in red and black behind a wall displaying real estate licenses. I prefer using the second account. The email associated with the accounts is [redacted] My addresses are P.O. Box [redacted] Elm Springs, AR [redacted], and [redacted] Kenneth Price Rd, Springdale, AR [redacted]. I would like to delete the close-up picture of my face from the first account. I encountered trouble trying to receive money sent to the inactive account. The individual sending the money is becoming impatient. I am unable to connect to retrieve the funds using my zip code and account number, as invalid details are provided. Please assist me in resolving this as it has become a stressful situation, and I do not wish to lose the money. Thank you.

Dear Sir or Madam, I am writing on behalf of Dr. Hatem Settin, the Founder of Speed company and President of ELSeginy Equestrian Club. Dr. Settin has extensive experience in equine medicine and has been involved in various prestigious equestrian organizations. I have attempted to verify his official Facebook page using the verification options, but unfortunately, the process seems to be unavailable for us. I am seeking guidance on how to proceed with verifying his account as the manual verification option is not accessible to us. I have attached his passport and Egyptian ID for your reference to expedite the verification process. I eagerly await your prompt assistance on this matter. Best regards, Jasmin Irmer

I recently left a comment that led to a 30-day ban on my account. I am Craig I. from Shasta Lake, CA. I responded to someone by telling them to be quiet because I am not foolish. Since the page appeared blank, I jokingly called them a bot and mentioned a song title telling them to get lost in Guatemala. After requesting a review, I was informed that my comment violated Community Standards. I sought a second review to understand which part of my comment was inappropriate to avoid making the same mistake. The response reiterated that it was against Community Standards without specifying the exact issue. I value Facebook as a great social platform but feel unfairly treated without a clear explanation. I am eager to learn and improve my behavior on your website. Thank you for your attention and support. Sincerely, Craig I.

One of my friends messaged me on Messenger on July 7th, suggesting I contact someone for additional grants. The person she referred me to, David Bradford, claimed to be a grants agent who could help me secure more student funds. After sharing my personal details with him, he told me I was eligible for more grants and requested even more personal information including my name, address, age, phone details, marital status, next of kin, and income. Unfortunately, I provided him with a photo of my Iowa driver's license on a black and white notebook. I later received a suspicious text notification on July 7th at 6:43 p.m., which I accidentally clicked on. When I tried to access my account later, I found out I had been kicked out, and my email associated with Facebook had been changed without my permission. I'm now locked out of my account and need help accessing it following this incident.

It's frustrating to see my comment removed while hurtful remarks remain posted. There seems to be a bias in which comments are taken down. It's essential to address hate speech and offensive content uniformly, irrespective of political affiliation. The platform needs to uphold consistent standards to foster a respectful online community.

I am experiencing a significant issue and becoming increasingly frustrated. My name is RUY HORTA from Newark, NJ [redacted]. My account has been hacked into and no longer appears when I search for it. Another account under [redacted] now has my phone number [redacted], preventing me from creating a new page. I have since changed my number with T-Mobile to [redacted] and created a new page, only to have it taken down again due to alleged suspicious activity. I assure you there is no suspicious activity. Please assist me in reclaiming my Facebook account. I am willing to provide any necessary verification, such as my passport. You can reach me at [redacted]

My Facebook account was hacked, and despite changing the password multiple times, I have not received the reset code on my phone. The code only came through email, but when I entered it, I was directed to a two-step verification process that requires a code generator. However, since I was previously logged out, I cannot access the code generator. I have all the necessary information to prove my ownership of the account. I have been attempting to regain access all day with no success. I am seeking assistance from Facebook to help me recover my account.

I recently opened my first Facebook account a week ago. I'm starting a job as a photo researcher, which involves searching through photos on social media, including Facebook. Despite being new to the platform, I created an account to begin my research without sharing any posts to maintain a low profile. Unfortunately, while browsing for photos, Facebook blocked my account due to suspected suspicious activity. I provided a photo ID as requested, but after two days without approval, I had to create a new account to complete my work assignment. Now, a week later, the new account has also been blocked, and the old one disabled. I rely on Facebook for work, and the continuous issues are frustrating. I want to avoid creating multiple accounts or constantly changing settings. Any assistance on recovering my accounts or using Facebook effectively for work would be greatly appreciated.

My name is Mikael DeClue. My Facebook account, Mikael DeClue(Kipper), was hacked and taken over. The recovery email and phone number on the account were changed. I was completely locked out by another profile named Kristi David on Monday, 7/8/[redacted], around 7:45 am. I tried to regain access but was unsuccessful. I created a new page, but Facebook disabled that one too. I made another account, which also got suspended. The person who took over my account is using it to scam people with a government grant scheme. My children and family members are linked to that profile, causing me to worry about their safety. The hacker has an IP address in Nigeria. I can provide real-time photos and have credible contacts who can confirm the imposter's messages. I seek assistance in resolving this issue.

I made a Facebook account using my old email '[redacted]' a while back. Unfortunately, it got hacked, and a different phone number and unknown friends were added. Now, I can't recover or delete the account because I can't verify it through the phone number or identifying the mystery friends. The constant email notifications are bothering me, and I just want to close the account and start fresh later. I could unsubscribe from the notifications, but knowing someone else has access is frustrating.

My account was disabled due to a report of impersonation, despite sending emails and identification. Facebook confirmed it was closed by accident, but I still can't access it. It's critical as I need to inform family about my father's recent passing, and some can only be reached through Facebook. I've proved my identity and seek to have my account restored promptly. Thank you, Cass Castellucci FB Account: AlbertCastellucci Email: [redacted]

I have been experiencing difficulties with my Facebook account being temporarily blocked due to what the system perceives as suspicious activity. However, this was a misunderstanding as I was simply attempting to log in and got my passwords mixed up. Despite correctly answering all security questions multiple times, my account remains inaccessible. I have reiterated that there was no actual suspicious activity, just me trying to sign in. I have made numerous attempts to resolve this over the past few days, emphasizing that the issue would be resolved by unlocking my account. I am frustrated that my efforts to prove my identity have not resulted in a resolution. I kindly request that the necessary measures be taken to unlock my account promptly.

My Facebook account was accessed by strangers from another country who have created multiple stores and started paying for ads using cards with insufficient funds. They've even set up two business accounts linked to these stores. I've deleted most pages, waiting for the rest to be removed in 12 days. The debit cards used are not mine or any relatives'. I've changed my password and increased security measures. Despite no messages on Messenger or posts, this invasion is frustrating. Facebook doesn't provide their login location, making it hard to track. Any assistance is welcome; this situation is disrupting my day.

My Facebook business page, Dwyer Property Investments, was hacked, and the hackers have made fraudulent charges totaling over $10,[redacted]. They also locked out my marketing company and myself from accessing the page. I've contacted the bank to stop the credit card and am waiting for their response. Despite spending $[redacted] - $[redacted] per month on Facebook ads, I can't confirm if the ads are still running or if the hackers still have access. I've been trying to reach out to Facebook for days with no luck. We urgently need Facebook to prioritize the security of our account, grant us access to our business page, and ensure that our new payment information will be secure. It would be reassuring to hear from Facebook that they are actively investigating and addressing this issue.

Hello there, about six months ago, an ex-friend and I collaborated on making a music video for my singing ambitions. Unfortunately, things took a turn when he used deleted scenes instead of the agreed-upon footage, making the video appear absurd. The video was shared on Facebook without my consent, attracting negative attention and even threats. I feel violated and humiliated by this situation. My only request is for the page hosting the video to be taken down due to trolling and harassment reasons. Alternatively, I would like the video removed. The unauthorized sharing and editing of the video by the ex-friend and the page admin is unacceptable. Thank you for understanding.

Hello, my name is Lisa. I had a Facebook account under the name Melissa McCarter, but everyone knows me as Lisa. Recently, a woman named Julie Knighton Shuford started harassing me, threatening to turn everyone against me. Shortly after, I fell ill and ended up in ICU due to a collapsed lung and arm infection that required surgery. While I was in the hospital, someone hacked my Facebook account and posted untrue things, causing confusion among my friends. Julie, who I thought was a friend from church, has a history of issues like DUI and substance abuse, leading me to suspect her involvement in the hacking. I also administrate a Facebook group called Glassy Mountain and Highland Watch Group plus Prayer, which got taken over by someone named Rachel who uses my picture. I suspect Rachel and others like Mark Nix or Michelle Nix are involved in these hacking incidents. They even tried to spread false rumors about my sexuality. I kindly request assistance in resolving this situation. Thank you.

Subject: Facebook Account Disabled Hello, I am writing to inform you that my Facebook account under the name Hammad Akhtar with the email [redacted] has been disabled for the past three days without any explanation. I assure you that I have not engaged in any illegal activities on Facebook. I have already provided my bank account details, ATM card, and national identity card from Pakistan to verify my identity, and my case number is #[redacted][redacted]. My account is crucial for me as it is linked to various games and my Instagram account. I have been using this account for around 8 years with my real name. I kindly request you to review my case and reactivate my account at your earliest convenience. Your assistance in this matter is highly appreciated. Thank you, Hammad Akhtar

Our non-profit organization, Org One, which focuses on supporting mental illness recovery, recently merged with Org Two. We aim to consolidate our online presence by closing down the Org Two Facebook page and transferring all its followers to the Org One page. We have notified our audience about the merger and impending page closure, but we have encountered challenges as not all followers have migrated to Org One. We are seeking guidance on how to seamlessly transition all Org Two followers, many of whom are individuals struggling with mental health issues, to the Org One Facebook page. Any assistance or suggestions on the necessary steps to achieve this transition successfully would be highly appreciated. Thank you.