Facebook Customer Service Issues

Today marks my ninth year on Facebook. I woke up to a troubling comment from another user, Candy Taylor, that left me upset. Despite my conservative Roman Catholic views against abortion and LGBTQ lifestyles, I try to maintain respectful discussions. Ms. Taylor expressed her intention to report me for my beliefs, causing me distress. I believe in following God's commandments while being loving and forgiving toward others. I shared my opposition to the pro-choice movement and the importance of respecting differing opinions. I have involved Facebook in this conflict and blocked Ms. Taylor. I am an active member of various groups and will avoid contentious topics in the future. Facebook's lack of direct contact for user support worries me, as I fear my account may be at risk due to disagreements. I regret any offense caused to Ms. Taylor and hope for resolution. Thank you for your attention to this matter. Sincerely, N. Fagan from Upper Darby, PA.

I noticed that my name FRANCELLA McClurkin is associated with my husband's email address instead of mine, which is [redacted] My husband Melvin Garrett is also having trouble accessing his page unless he goes to facebook.com. His correct email address is [redacted] It should show Frankie MCCLURKIN with email [redacted] and Melvin Garrett with email [redacted] along with the correct pictures. Your assistance in correcting this matter would be greatly appreciated. Thank you.

My Facebook account got locked, and the only way to unlock it is by contacting three out of five friends selected by Facebook to provide me with a recovery code at facebook.com/recover. Unfortunately, I no longer have any way to reach out to these individuals. I really need to regain access to my Facebook account, but I can't proceed with the current option. Please assist me in unlocking my account.

Hello, I had an account on Facebook associated with this email address "[redacted]". My name is Adnan Tunio, and my date of birth is January 1, [redacted]. When I tried to log into my account today, I found that it was disabled. I am reaching out to understand the reason behind the account disablement and to request reactivation. Thank you for your assistance. Best regards, Adnan Tunio Email: [redacted] Date of birth: January 1, [redacted]

It appears that my Facebook account got logged out and disabled without any explanation. Now, I'm being asked to pay money which is very concerning. I was informed that my information was taken by ISIS, and I am worried about Facebook's response to this dangerous situation. When I contacted them, I heard foreign languages in the background, making it sound suspicious. I believe the authorities should be involved in addressing this concerning issue as these people pose a serious threat to the Facebook community.

A few weeks back, my account got hacked, and despite changing my password, someone is now using it to scam people. A friend fell for a scam involving the Gradient Foundation. I'm trying to regain access through my computer since I lost my phone. How can I ensure my account's security and put a stop to the fraudulent activity? My details are Mary Culp, email: [redacted], phone: [redacted].

A quote was shared on my timeline without any commentary by me. It was a historical quote by Adolf Hitler. Facebook blocked my account for 30 days, alleging a violation of their rules. I have requested a review as I did not express any personal opinion in the post. Other controversial content seems to be allowed on the platform. I disagree with this penalty and want it rectified, as the screening appears to be done mainly by individuals not from my country. I urge Facebook to reconsider and reinstate my access to both Facebook and Messenger.

I've been locked out of my Facebook account. The password I used is not working, and when I try to reset it, the linked email is inaccessible because it was an old one from when I was young. Yahoo now says the email doesn't exist. The phone number associated with my account is also outdated, making it impossible to reset the password. I suspect my account may have been hacked, but I'm unsure. I tried contacting Facebook with no success. What should I do next?

I have avoided Facebook and all other social media platforms for years. Despite my reluctance to join, I finally decided to create an account to connect with my family. After creating my account today, I was surprised to see a prompt asking me to upload a photo for verification within an hour. I am unable to use Facebook until my photo is verified. The message does not mention any timeline, and this being my first experience with Facebook, I am disappointed. I have learned about the millions of users Facebook is losing due to this "Security" measure, and unless this is quickly resolved, I will be joining them. This experience has left me extremely dissatisfied and has tarnished my view of this company.

I opened a Facebook account about 3 years ago. I got married since then and hadn't used Facebook until recently when my wife logged in. She discovered my account was active, and others were using my information to create accounts with similar names. I deleted my account, Jimmy McDaniel, scheduled for removal on 7-20-19. However, there are about 4 or 5 other accounts under names like James McDaniels, Jimbo McDaniels, etc. These accounts have my contacts and photos. I did not create these accounts; someone hacked my original account and made these new ones. This situation is putting my marriage at risk.

I purchased four wigs from a Facebook ad, but what I received was not what was advertised. I have tried to contact the sellers through phone and email, but have not received any response. Facebook should take responsibility for allowing such sellers on their platform. I plan to reach out to PayPal since that's how I made the payment. I am looking for guidance on how to return the wigs and get a refund. Thank you, T. Galton.

Hello Facebook Support, I am frustrated to report that my account has been compromised and stolen. I usually log in using my phone number ending in [redacted]. Today, I noticed multiple unauthorized attempts to access my account, which I tried to block. Unfortunately, the hacker still managed to gain entry and made some reports that led to my account being suspended. I believe I have not violated any terms of use and I am willing to provide any necessary proof to confirm my ownership. I can verify my phone number, provide images, or go through any other verification steps required to recover my account. I have attached two images displaying the interfaces I see when trying to access Facebook or Messenger. I trust in your support to assist me in restoring my account and lifting the suspension. Thank you for your help.

I encountered an issue during the two-step authentication login process where I did not receive the SMS code required. After attempting to submit a government ID picture and a selfie holding a code, I received an error message stating that the link may be broken or the page was removed. I have tried various browsers on my phone, but the problem persists.

Hello Facebook team, I am feeling very upset and distressed because my Facebook account has been disabled. I believe I may have violated your Statement of Rights and Responsibilities. I sincerely apologize for any mistake I made. I am willing to have my Messenger blocked, but I am desperate to have my 11-year-old Facebook account reinstated. It holds precious memories, including photos of my grandmother and family members who are no longer with us. Please, if possible, enable my account so I can access these cherished memories once again. I assure you that I will not misuse it in the future. Thank you, Shashank C. Facebook.com/shashankchopra7

Dear Facebook Support, I am frustrated that my account was hacked and stolen. I used to log in with my phone number (+[redacted]05). Today, I noticed several attempts to access my account, which I tried to reject, but unfortunately, the hacker still managed to gain entry. This led to my account being suspended unfairly as I did not violate any terms of use. I am willing to provide any necessary proof to verify my ownership, such as phone number verification or image verification. I have attached screenshots showing the messages I receive when trying to access Facebook or Messenger. I trust in your support and hope you can assist me in restoring my account and lifting the suspension. I look forward to hearing from you soon. Thank you.

My account details are as follows: Name: Akintayo Ebenzer Oluwatosin Phone number: +[redacted][redacted] Email: [redacted] or [redacted] or [redacted] There was unauthorized access to my account between 8 pm yesterday and 7 am this morning. All my attempts to recover it through email or phone number have been unsuccessful, as the hacker changed all the information without notifying me via SMS. During this time, I did not have my smartphone with me, but I was using a phone line for Facebook. The new name on the hacked account is "Bertrand Stan" from "Hue, Vietnam," claiming to be a resident of "Austin, Texas." I would appreciate any assistance in recovering my account. Thank you.

Around two months ago, my life was hacked. As a single mother juggling three jobs, I have overcome homelessness, escaped an abusive relationship, and fought to regain custody of my older three kids. After transitioning from being homeless to helping others in need and prioritizing others before myself, the hackers stole my ability to connect with my children by cutting off my wifi and cable. They infiltrated my emails, Facebook account, and phones, which contained precious memories of my family. They even locked me out of my phones and disrupted my income, leaving me and my children without resources for weeks. On top of everything, I am battling pancreatic cancer since childhood. All I wish for is to regain access to my Facebook account, as no amount of money can replace the cherished moments stored there. I have reached out everywhere for assistance, can anyone help me with this?

I am unable to access the marketplace section on Facebook where I conduct my real estate business. If this issue persists for 7 days, it will disrupt important transactions and impact my livelihood as a real estate salesperson. My brokerage depends on this platform for client interactions and closing deals. Additionally, I am an accredited agent selling prepaid health cards, lip tints, and makeup. These products are essential for my business, and any delay in resolving this matter could affect my child's school fees. Your prompt attention to this matter would be greatly appreciated.

My account details are as follows: Name: A.E.O. Phone number: +[redacted][redacted] Email: [redacted] or [redacted] or [redacted] My account was hacked between 8 pm yesterday and 7 am this morning. All attempts to recover it have failed as the hacker changed everything without notifying me. My smartphone was not in my possession during this time, but I used the phone line for Facebook. The new name on the hacked account is "Bertrand Stan" from "Hue, Vietnam," residing in "Austin, Texas." Please help recover my account by resetting it to its state before yesterday, with friends and groups intact as of 4 pm yesterday. Thank you.

Hello, My Instagram business account (hiking_dogo_outdoor) has been deactivated for the third time this month. I have over 70k followers. They have restored it twice, attributing it to an error. However, it has now been 10 days since the latest deactivation, and despite reaching out to them, I have not received a response. I am diligent in managing my Instagram page and have not breached any terms. It seems likely that someone is intentionally reporting my account to have it suspended. Curiously, these incidents consistently occur over the weekend. This situation is costing me time, money, and potential customers. I am hoping for a resolution soon.