Facebook Customer Service Issues

I appreciate the opportunity to address my concerns. My name is I.C. Obinnaya, born on October 28, [redacted], from Nigeria. I go by the Facebook username Khiriz Wunder Klemz (recently changed) and my email and phone number are chrysogonusobinnaya and +[redacted][redacted] respectively. Today, when trying to access my personal Facebook account with the provided details, I was surprised to see a message stating that my account had been logged out followed by another message saying it had been disabled due to potential violations of Facebook's terms. I am unaware of any wrongdoing on my part and suspect my account may have been compromised. I kindly request the reactivation of my account associated with the phone number +[redacted][redacted] as I have valuable personal history stored there. Thank you for your understanding, and I look forward to receiving a prompt and helpful response. I.C. Obinnaya, Khiriz Wunder Klemz, chrysogonusobinnaya@[redacted], +[redacted][redacted].

My Facebook name is Michael Buller, you can find me at Facebook.com/bullers. My login email is [redacted] Unfortunately, my Mobile Samsung S3 was stolen in Thailand, where I last logged in. I have my password, but Facebook won't let me access my account unless I pass security checks. The issue is my phone number is no longer valid, and my email is inactive, limiting my options. The 'Help by Friends' feature is challenging as I'm not in touch with most of the suggested friends. My new email is [redacted], and I can be reached at +62 [redacted] [redacted]. I'm currently in Indonesia, facing this frustrating situation with all details but unable to access my account due to security checks. If anyone can help, it's urgent as I have a family emergency and need access to contacts spread globally. Thank you.

Subject: Issue with Instagram Account Linking to Facebook Page I am reaching out concerning a concerning matter related to privacy and data protection regarding our business's social media accounts. We previously had an Instagram account @primalrevolutionuk linked to our Facebook page but changed our business name to @hunterandgatheruk on Instagram. After deleting the old @primalrevolutionuk account, we encountered an issue with Facebook Business Manager as the old account was not delinked, causing hindrance in using the platform. Despite attempts, we are unable to remove the inactive account as it requires access. This situation poses potential issues with our trademark and affects our ability to manage our social media accounts effectively. We kindly request to have the @primalrevolutionuk account unlinked from our Facebook page to rectify this matter promptly. Your attention to this matter is greatly appreciated, and I would like to keep a documented record of our communication as advised by Trading Standards. Warm regards, Amy M. @hunterandgatheruk 3 Birchfield North Stifford Grays RM16 5UU

I unwittingly fell victim to a scam where someone hacked my friend's account and pretended to need help changing their Facebook information. After providing them with a verification code, I was locked out of my own account. They impersonated my friend and even threatened me with personal photos to gain access to my account. I have already asked for help from my friends to report my account as hacked. What steps can I take to regain control of my account?

I am seeking assistance to recover my Facebook accounts that I lost access to in October [redacted] due to a troubling situation with a tenant who turned out to be a hacker. He locked me out of my accounts which are linked to [redacted]/[redacted] or phillips.gage@rocketmail and [redacted] I am Gage Phillips, and I can be reached at my current email, [redacted] I am open to providing identification and a photo of myself holding my ID. I remain puzzled by what transpired during his stay, and I am still investigating the matter. Any assistance in resolving this issue would be greatly appreciated.

My account has been compromised. I cannot access it as my password has been changed. The email linked to my Facebook account is outdated, and I'm unable to recover it as it's inactive. I need help because my account is crucial for my band page and personal messages. I've exhausted all options and now reaching out for assistance. I can verify my identity as Timothy Luke Bartley (known as Timmy Rokketti) from Breaker Breaker band in Portland, Oregon. I'm willing to provide any necessary documentation, like my passport, to regain access. Your prompt help is greatly appreciated in securing my account from further intrusion. Thank you, Timmy Rokketti.

My account was hacked by someone claiming to be a Facebook agent. They were recommended by a Facebook friend who said they received $[redacted],[redacted]. I was told I won a Facebook prize too. The lady agent, Jennifer, asked for my password, address, and phone number. She promised the prize money within six hours, to be delivered by UPS. However, she required me to send $[redacted] first, which made me suspicious. I reached out to my Facebook friend who referred me to this agent for clarification. The agent also texted my phone, and I have records of those messages. I can provide my ID for verification through facial recognition. My girlfriend, Angela Franks, is also on my page, and we often tag each other. My Facebook account name is DaIllest Man, and my girlfriend's account name is Angela Franks.

Dear Facebook, I posted a video in hopes of identifying the lady and alerting the authorities. However, I'm puzzled because: 1. The video seems to have already spread on Facebook; 2. A Facebook friend sent it to me; 3. The video is now on YouTube; and 4. I heard it was on the news. I have a few questions for you: 1) What happened to the person who shared the video with me? 2. What measures does Facebook take to prevent such videos from circulating? 3. If you were a news broadcaster, would you include this video in your news coverage? Thank you, Jerry A. [redacted] Phone: [redacted]

Hello everyone, I'm reaching out here with a bit of a dilemma we've been facing. My apologies if this isn't the appropriate channel, but I could use some assistance in redirecting this to the right department. My son has been unable to access his Facebook account since April 25th, [redacted]. Despite correctly identifying his friends in the recovery process, we keep encountering an error message stating, "Sorry, this feature isn't available right now. An error occurred while processing this request. Please try again later." We've also attempted to confirm his identity on a previously used device, but consistently receive a "Login was not approved" message. Unfortunately, updating his phone number for the security code isn't an option as he recently changed his mobile. It's worth noting that he has managed to change his password multiple times recently, indicating his account is still active. Thank you for your understanding.

Our non-profit organization, Respect My Planet (RMP) invested funds into boosting posts on Facebook over the years to gain likes and raise visibility in the environmental community. However, a recent security switch from HTTP to HTTPS caused us to lose all our likes, creating a perception issue for our posts. Reclaiming our lost likes has proven to be a challenging task due to the complex technicalities involved. We believe Facebook should provide a simpler process for users like us to update URLs and retain likes when transitioning to HTTPS. It's essential for small self-funded organizations like ours, where every dollar counts. Having struggled with this issue for months, we hope for a solution that either restores our likes, offers compensation for the loss, or streamlines the process for everyone facing a similar challenge. Your assistance in this matter would greatly benefit many small non-profits struggling with similar issues. Thank you for your attention to this matter. Sincerely, Matt W. President, Respect My Planet

My account has been compromised by the number [redacted]. I have changed my password, but I fear they will regain access. I never set up two-step verification, so I'm feeling helpless. The security check I need to pass seems impossible due to the following reasons: 1. The friends' photo identification test is confusing as these are not my actual friends, and their photos may have changed suddenly. 2. The recommended friends for help are strangers to me. 3. I can't approve a login from the hacker's account. I urgently need guidance on how to delete my account. Please assist. The impersonating number is [redacted]. Thank you.

I need assistance with fixing an error. I mistakenly created a new account when I intended to set up a business page. Currently, my personal Facebook account is under the name Rhonda Green, connected to the correct phone number [redacted] and email [redacted] However, I mistakenly signed up for another account using my name but with my business email instead. I want to maintain my personal account with the accurate contact details. Additionally, if I delete the unintended account, can I still create a business page using my personal account? The incorrect account is under Rhonda Green with a business page named "Two Dogs and a Pig.com" and the email [redacted] I would like to retain this page title and email for when I resolve this issue. I appreciate any guidance on resolving this matter. Thank you, Rhonda Green.

My personal ID, "Khurram K Khan," is genuine and has been active for 8 years without any violations of Facebook policies. Unfortunately, my account was disabled after logging into a fake PUBG mobile website, leading to the hacking of my linked PUBG account. This has caused me immense distress and physical discomfort as my account holds countless memories and manages 3 Facebook pages. I am reaching out for assistance as this loss is deeply affecting me. This email marks the fourth attempt to convey my situation to you in hopes of finding a resolution. Thank you for considering my plea and understanding my distress.

Hello, I recently received an email stating that my Page "Express IPTV Malta" has been taken down for violating Facebook's Terms of Use. My personal Facebook account and the mentioned Page have been blocked as well. I am confused and frustrated as I am unsure of what I did wrong to warrant this action. It is frustrating to have my account blocked without clear reasons provided. Can anyone offer guidance on how to address this issue? Thank you.

I am Bennie O Ashby. I have an account and my late Father, Bennie L Ashby, appointed me as his Legacy contact. I am reaching out regarding Kristi Kisner Partridge who has posted unauthorized and sensitive photos of my father online. I kindly requested her to take down the two photos from June 6, [redacted], but she has not complied. These photos were never meant to be shared publicly, and it is causing distress to our family. While I understand she owns the photos, I am asking for your assistance in removing them from her profile. Thank you for considering this matter. My father's wishes and our family's emotions are important in this situation.

I recently returned to Facebook after a 30-day ban for expressing my opinions. However, I've been placed on another 30-day ban for what I believe is unjustly labeled as hate speech. It feels like my Christian conservative views are being targeted, while posts from liberals and Muslims with actual hate speech are overlooked. I've tried reporting offensive content without success, and I'm frustrated by the double standards. It's disheartening to see violent posts against Christians and our president go unchecked while my posts are scrutinized. I've even experienced bias from a particular monitor who seems to have it out for me. It's exhausting to feel singled out for having differing views. I just want some fairness and consistency in how content is moderated on the platform. If someone could review my situation, I would appreciate it. Thank you. - Hope L.

A few days ago, I received messages from a friend's account that I knew were not from her. After confronting the hacker, I reported the issue multiple times. Today, while tending to my farms, a "Log In" prompt appeared, stating my account was deactivated for sending spam, although I am unfamiliar with that. Currently, my mother is in hospice with a short life expectancy. Being agoraphobic, I rarely leave my room. My Farm Town community is vital to me, as they are my main support system. Any assistance is greatly appreciated. For additional details, please reach me at [redacted] or through the provided email. Thank you kindly.

A few days ago, I started receiving private messages from a friend's account that seemed suspicious. I quickly realized it was a hacker, called them out, and reported the issue multiple times. Today, while tending to my farms, a "Log In" prompt appeared, informing me that my account had been deactivated for sending spam, which I am unfamiliar with and have never done. My mother, who is on hospice care with only weeks left, is currently with me. I struggle with agoraphobia and rarely leave my room, making my Farm Town community my main connection. I kindly request Facebook to restore my account as my friends and family are vital to me. For further assistance, please reach me at ***.***.**** or email me. Thank you.

I recently received a PayPal notification about $[redacted] in ad payments, although I only authorized $75 for the initial ad. When I tried to edit the rejected ad on Facebook, I suspect additional amounts were added without my permission. This has happened before, and Facebook should address this issue to prevent unauthorized charges. Additionally, I encountered difficulty accessing the ad campaign I ran for a band page as the system does not recognize me when I log in under my personal account. I have the login information for the band page and need help resolving this matter. Thank you for your assistance. Best, J.A. Email: [redacted]

My Facebook ID is [redacted] I only use it for playing and linking my game PUBG on emulator and mobile, not as my daily account. The mobile number linked to this account is no longer valid. Today, when I tried logging into my PUBG emulator, I was prompted for a six-digit verification code via mobile, which I cannot receive due to the invalid number. I never had to do this mobile verification before. I did not set up a recovery email for this account. I am now stuck at the security check and unable to login. I have tried the forgotten password option, but it still asks for the mobile verification code. Please assist me with this issue so I can access my account. Thank you.