Facebook Customer Service Issues

Hello, I would appreciate it if you could review this email for me. I am planning to send it to the relevant government department regarding the number of marketplace users removed and the successful appeal cases. Thank you, Michael M. --- Hello, I am concerned about the $50 technician fee and the connection between your company and Facebook. I will be reporting this issue to Facebook and the local press for clarification. Marketplace is crucial for me, so please respond later with answers to my questions. Thanks, Mike --- Can someone assist me with my Marketplace issue? I have faced challenges with my account access and the removal of listings which I feel unjust. I depend on Marketplace for my income and would appreciate help with appealing this decision. Please reconsider this matter as I genuinely believed in the authenticity of my items. Thank you, Michael M. --- Hi Michael, After reviewing your listings, we found policy violations and have permanently removed your Marketplace access. Please review our Commerce Policies. Thank you.

I kindly ask for assistance in restoring my account. I suspect someone on Facebook has ill intentions towards me. I am a law-abiding citizen and my Facebook account is meant for close friends and family, in addition to my school's page. Losing access has left me feeling isolated, as it was my main form of communication. Upon investigating, I am confident my account does not breach any guidelines. Please, review my account and rectify this mistake. Your help is greatly appreciated. Thank you, Leela M. Username: [redacted] Date of Birth: 11/11/66 I also manage a business page for my school.

I'm Christie Patterson, and I have a Facebook account with Mater from Cars as my profile picture. About two months ago, my iPhone had to be reset at the Apple store, and following that, I encountered difficulties accessing my phone and received a new iPad due to a glitch. Since then, I've been unable to log into Facebook as my email address [redacted] is not recognized. I've tried to retrieve my account but to no avail. I also have an Instagram account that I can't access, leading me to create a new one. I'd like to regain access to my old accounts to avoid any confusion with my friends. Assistance in recovering my accounts would be greatly appreciated. Thank you!

After posting the following on FB, I got blocked for 30 days and I'm not sure why. I was sharing a story about my experiences in different countries and the blame game that happens there, but also drawing parallels to how leaders in our own country use fear tactics to control us. It's about understanding where blame truly lies. #FreedomofSpeech #WombatLogic

My Facebook account and Google email have been hacked, and I am struggling to regain access to my accounts. The only recovery option I have is my phone number, which is [redacted]. I have previously provided identification, but now it seems like I need to provide DNA to prove my identity. I urgently need help to retrieve my accounts as they contain important pictures, especially related to my dog breeding business and my son. There are also many friends I wish to stay connected with on Facebook. Please assist me in recovering my accounts as soon as possible. You can contact me at the email address [redacted] Thank you.

I am currently trying to access an old Facebook account, but I am facing difficulty as the only phone number associated with it was on my previous device, which is now broken. This has made it impossible for me to receive the authentication code. Additionally, the email linked to the account no longer exists. Even though I have saved the login information on my laptop, the two-factor authentication is proving to be a challenge with no apparent solution. I have reached out to their support team, providing both my current and old phone numbers, but they only keep contacting me via email, which is part of the problem since I can't access my old email. Despite numerous attempts to update them with my new email address, I have not received any responses in almost a week. I have suggested to them to either add my current phone number or disable the two-factor authentication to resolve the issue.

Hello, I am Sema from North Macedonia. I was born on June 4, [redacted], and my identification number is [redacted][redacted]. Before, my Facebook account was under the name Sema Rumi Sefidanoska, and I was married to Anis Sefidanoski, who also goes by this name on Facebook. We have since divorced. I used to have my phone number and an iCloud email address linked to the account, but I no longer use them. Unfortunately, I cannot log in because the password has been changed. I suspect that my ex-husband has accessed and taken control of my account as he knew the previous password. I no longer have access to the phone number linked to the account. Could you please assist me in deleting the account Sema Rumi Sefidanoska? I do not want it to exist, and I want to prevent unauthorized access. These are my current contact details: +[redacted]8. Thank you for your understanding and anticipated help. Your prompt response is greatly appreciated. Best regards, Sema

A family member has unfortunately passed away, and someone is misusing their account for political purposes. We kindly request to remove or untag the post made on June 5, [redacted], at 3:41 from Cole Fuller's account. The immediate family wishes to maintain the page as a tribute to their memory with posts solely focused on shared moments and memories. We appreciate your understanding and assistance in this matter.

To Whom It May Concern, Three days ago, my webmaster informed me that another company had purchased our old URL (spreadthepurple.org) before we could renew it for Spread The Purple. We have now changed our URL to spreadthepurple.info and request the reinstatement of both Spread The Purple's Facebook profile and Maryange Ariste's profile, who is the founder of Spread The Purple. The disabling of both accounts was due to another company's fraudulent actions in the name of Spread The Purple. We have been serving the community for the past eight years and would never cause harm to the communities we support. Additionally, I need assistance with an unauthorized charge of $6.08 on my business bank account on May 15, [redacted]. I am unsure why this charge occurred as we have not run any ads since last year ([redacted]). I request this charge be credited back to my account as it was unauthorized by anyone in my organization. Sincerely, Maryange Ariste Founder, Spread The Purple Website: www.spreadthepurple.info Email: [redacted] Work Phone: [redacted]

A few years ago, I created a Facebook account that I forgot about until recently when I tried to delete it. Despite my efforts, I couldn't find a way to delete it. Recently, I wanted to use this original account for business advertising, but when I tried to log in, I discovered it was disabled. I then created a new account for my business, but that account was disabled too. I am now looking for a way to delete both disabled accounts and seek guidance on how to create a business account that won't be disabled. Thank you in advance for your help. I hope to hear from you soon.

My Instagram account, juliakupdates, was hacked by a previous individual who is unhappy with my success. They falsely reported my account for impersonation, which is not true. The account is a fan page for Julia Kelly, and I received her permission to create it. Over the past two years, I have dedicated a lot of effort to growing this account to over 16,[redacted] followers. It is disheartening that someone would sabotage my hard work simply out of spite. I, along with my followers, are devastated by the sudden disabling of my account. Please reconsider this action as it has caused a lot of distress to me and my supporters.

I recently engaged in a post on Facebook that was deemed inappropriate by the platform, resulting in a 30-day suspension, which now extends to 90 days. I believe this action was unjust and biased due to my conservative views. I provided factual information in my statement regarding the issue of female genital mutilation within certain Muslim communities. However, my perspective was labeled as unacceptable by Facebook. I feel they are unfairly targeting me for speaking out against practices I find barbaric. It appears that Facebook is now censoring opinions that do not align with their own beliefs, leading me to question if this is a form of authoritarian control. I have documentation of my statements and would appreciate any assistance in addressing this matter. Thank you for your support. Sincerely, Barbara W.

My Facebook account has been hacked, and I've been logged out and unable to report it or change my password. The hacker has altered the account details, including name and profile picture. The email associated with the account is [redacted] I made the account when I was 12 and don't have the same email or phone. I need help deleting the account or recovering access to it.

Dear Support Team, I would like to request assistance in resetting my password as I have forgotten it again. I have submitted a report on the help page and sent an email with proof of identity to verify my account. My name is Tessya, known as Tessya Marie on Facebook. My birthdate is July 12, and I recently gave birth to twin boys on October 31, [redacted]. I am engaged, but my relationship status privacy is set to only me. I am committed to saving my new password in multiple secure locations, including a designated notebook for financial information storage. I am concerned about losing access to my babies' pictures when I switch phones. Please help me reset my password so that I can update my email addresses and set up a trusted contact for future assistance. You can reach me at [redacted], my current accessible email. I appreciate your time and effort in assisting me with this matter. Thank you for your understanding. Sincerely, Tessya

My former Facebook account was hacked by my ex-boyfriend, and they changed my email password and disabled my account. I have been trying to regain access for three years now. I uploaded all my pictures, including precious memories of my son growing up, who is now six, after losing the camera they were on in a fire. Unfortunately, I can no longer access the email linked to the account, [redacted] I desperately need to retrieve my photos, as they are irreplaceable. My name is Mariah Dougherty. I am willing to provide identification to confirm my identity.

I have been locked out of my account for a few years now because I got locked out of my Yahoo! email account that was linked to my account. Unfortunately, I forgot my security questions. My account has been inactive for a while, and I am eager to regain access. The email address associated with my account, [redacted], is not in use, making it impossible for me to receive the temporary password for Facebook resets. I would greatly appreciate your assistance in resolving this issue as I have been unable to access my Facebook account for over two years. My name is Emmanuel Castaneda from San Bernardino, California, and I am seeking help to regain access to my account.

Hello, my email account, [redacted], has been disabled. I was instructed to submit a photo of my face to Facebook for review, which I have done. However, I am still awaiting the outcome. I suspect the problem may be that I did not use my birth name, which I typically reserve for online accounts. I created this account for business use and it is crucial for me to have it reinstated promptly as we are preparing to launch our business soon. Please advise on any additional steps I can take to expedite the resolution. Thank you and best regards.

@GetHuman, I made a mistake by misspelling a word, which I rectified with the customer involved. Everyone makes mistakes, and I believe it's unfair for my account to be locked due to this error. I missed a warning while on maternity leave, which consumes all my time. Why close my account a year later? Here is the email exchange with the client addressing the issue. Thank you for your consideration.

I am unable to receive SMS codes to log in. I have tried everything, but when I try to access my phone, the two-step verification codes are being sent that way. It's frustrating that hackers keep targeting my accounts. I am getting extremely upset that people can't manage their own social media accounts and are now hacking mine. My Google email was hacked and they tricked me into clicking on a fake link. I have reported this to the authorities. I'm having trouble getting the report from Google for the police. It seems like a sophisticated hacking group is targeting my phones, Instagram, and possibly more. I require enhanced security from Google and Instagram. My Instagram account, glitterblondrina, was hacked. I reported it, suspecting someone is still using my password. This situation is alarming and could involve serious crimes. I need the support of capable individuals to investigate and address these issues promptly.

My Instagram account, Glitterblondrina, was hacked, and now my email is compromised. Google has been unhelpful in dealing with these hackers. Additionally, there are suspicious activities indicating someone from Algeria accessed my email account. The syndicate behind this must be reported. I am frustrated that these hackers are using my information. Why can't they use their own? It's concerning and alarming that Instagram and Google have not taken action against these hackers despite numerous reports. The situation is suspicious and frustrating.