Facebook Customer Service Issues

Good evening, my name is Robert Martinez Guzman. I would like to address the issue with my disabled Facebook account, purportedly due to a violation of their rules. I am requesting the restoration of my account under the name Robert Camilo Magus, and I am willing to adhere to Facebook's guidelines going forward. I sincerely apologize for any past mistakes and aim to demonstrate better conduct. I am appealing to Facebook's team to reinstate my account as it contains valuable pictures, videos, and travel memories. I assure you that I am not engaged in any criminal activities, and I am committed to following all the community standards set by Facebook. Thank you for your attention to this matter.

I recently created a new Facebook account and while using it, I was prompted to send a photo of my face for security reasons. I followed the instructions and sent a different photo than my profile picture. It's been 24 hours, and I still can't log in. I'm curious about the process they use to verify the photos and how long it usually takes. Should I send them the same photo as my profile picture for a match? If they are unsatisfied with my submission, will they contact me for a new photo? If this request happens again in the future, do I need to send them the same profile picture for verification? What if I don't have the same photo on my device? How can I expedite the process for Facebook to authenticate my photo promptly for access to my account? I'm unsure if they review photos manually or use scanners for identification verification.

Hello, I accidentally logged into my friend's phone, and he made changes to my account. When I try to log in, I upload my clear face photo but my account remains inaccessible with a message stating, "You can't use Facebook at the moment." My account is crucial as it contains important business documents. I hope the Facebook support community can assist me in resolving this issue as I value their help.

Hello! I created my Facebook account years ago with an email address I no longer have access to. I didn't update it from AOL to Gmail because Facebook didn't allow it without starting a new account. Due to personal challenges, I've been off Facebook for a year and a half. I can't remember the password and didn't link a phone number due to military advice. I didn't set up Trusted Contacts either. I'd like to access my photos and quotes. How can I prove my identity to Facebook without contacting them? Any advice on logging in again is appreciated. Thank you!

Hello! Two days ago, my Facebook account got disabled after being blocked by Facebook twice in the last 15 days. The reason behind this action was my violation of copyright on my old page, which I admit to. However, this particular page named Half Time was already deleted by Facebook over two years ago in July [redacted] due to the same copyright issue. Since then, on my current page named Champions League Cafe, I have not posted any videos. I am seeking guidance on how I can regain access to my disabled Facebook account. Do you think there is a possibility for it to be reinstated? Thank you in advance for your assistance!

I created a new Facebook account recently and received multiple friend requests soon after. I accepted some and sent personal messages to a few. However, my account was unexpectedly disabled without any explanation when I logged in yesterday. I had only interacted with one friend. How can I go about reinstating my account? Thank you. RHN

I was shocked to receive messages in my email and account accusing me of abusive behavior on Facebook, which I haven't done. I am requesting an apology from Facebook and a review of this situation as I haven't used any features in an abusive manner. It is distressing and embarrassing to be falsely accused. I would appreciate if these messages could be removed from my support box. Thank you. -Tania K. Attachments Support Inbox.html

I received an email on Friday, 24/5/19, stating that someone attempted to access my Facebook account from another device. I tried to change my password, but every time I enter the code, I am told I have attempted too many times and need to try again later. This occurs even on the first try, making it impossible to access my account to rectify the situation. Initially, I could change my password, but upon trying to log in, I was informed that my password had been changed from this device or one on the same network a few minutes ago, requiring me to change it again. I am effectively locked out of my account and unable to regain access. I have had this account for a long time and it is essential for staying in touch with my contacts around the world. Your assistance in resolving this matter would be greatly appreciated. Thank you, John.

Hello Facebook / Instagram support, I need assistance with my business Instagram account flawlessfacialdentalstudio and FaceBook account Flawless Facial Dental Studio. I am Dr. Dusica Rajcevic (B.D.S. Adel), the principal dentist and owner of Flawless Facial Dental Studio, which is a new business that started trading in August [redacted]. I have certificates proving my sole ownership of the Registered Business and Trading Names, as well as the Trademark for the logo and branding under Australian laws. Mr. Adam Hunt, who initially set up the accounts, is no longer part of the business, but he still controls the accounts. We are in a legal dispute, and I need to regain control of the Instagram and Facebook accounts to promote my business effectively. I have attached the necessary certificates as proof of ownership and formally revoked Mr. Hunt's permission to access these accounts. I kindly request your help in transferring administrative control to me for flawlessfacialdentalstudio and Flawless Facial Dental Studio accounts and removing Mr. Hunt's access. I hope for a positive resolution. Thank you, Dr. Dusica Rajcevic (B.D.S. Adel)

I have recently received positive reviews from two clients on my Real Estate Facebook Page @GLHomeTeam. However, these reviews are not showing up under the Reviews tab but are being displayed as posts on my page and under the community tab. I have attached screenshots for reference. The reviews from Nikki Nicole and Karla Collins are not appearing where they should. For instance, Nikki's review shows on her cellphone under my reviews section but is not visible on others' Facebook accounts, whether on desktop or mobile. I want to rectify this issue as these clients took the time to recommend me and share their feedback. They completed the recommendation process by typing in their reviews and submitting them. Any assistance on resolving this matter would be greatly appreciated.

Dear Sir/Madam, Back in June [redacted], I was in a relationship with a man named Willem Jan Meerding from Gouda, Holland, born on May 17, [redacted]. Unfortunately, after a few months, he assaulted and raped me. I have documentation including police reports, a photo of the abuse, and email correspondence with the police to support this. Following the incident, I returned to Italy and shared my story on social media, leading to his termination from Pharos in Utrecht. He has since accused me of defamation. I am reaching out to request that you ban Willem Jan Meerding from Facebook due to his criminal actions and harmful behavior. The attachments I mention contain sensitive information and should be treated as confidential. Best Regards, Alessia Monastra

Dear Sir/Madam, I am writing to express my desire to have the individual named Willem Jan Meerding from Gouda, Holland banned from Facebook. We had a relationship for 6 months starting in June [redacted], but unfortunately, he later assaulted and raped me. In an effort to seek justice and prevent further harm, I shared my story on social media, leading to his dismissal from his job at Pharos in Utrecht. I have evidence supporting these claims, including police reports, photos of the abuse, and related emails. For safety and privacy reasons, I kindly request your assistance in ensuring this individual cannot use Facebook given his history of abuse and assault. Thank you for your attention to this matter. Best Regards, Alessia Monastra

There is an individual attempting to take over administration of my public group by offering bribes to group moderators. Initially, I am unsure how my Facebook account was disabled, followed by the reporting of moderators' accounts. My Facebook account and activities are legitimate, and I am willing to provide verification such as a character certificate and police verification to prove my identity. I urgently require assistance, as I am Indian and suspect individuals from Pakistan are influencing my followers through hacking groups and pages. I have invested considerable funds, approximately $20,[redacted], into Facebook for page growth, and now I feel unfairly treated by Facebook. I implore for urgent assistance, as sometimes justice is needed even when it seems unnecessary.

I am Adam P. and I don't understand why Facebook is treating me unfairly. Despite my explanation in a letter, they monitor me closely. Whenever I create a new account, it is immediately locked due to apparent suspicion. I have mentioned my situation as an individual with Asperger's syndrome and my confusion as to why Facebook focuses on me instead of addressing abusive users. I have faced bullying and now feel targeted unfairly while troublemakers and scammers go unnoticed. It is disheartening to have my access restricted because of unwarranted complaints. I hope Facebook rectifies this unjust treatment and directs attention to the real issues on their platform.

I have been trying to post an ad on Facebook to sell my Mills Blue Bell slot machine, but it's not getting approved. I've changed the cover photo multiple times as requested, and I don't understand why my machine is being treated differently. I've compared it to other machines listed for sale, and they seem no different. I'm 73 years old and feeling frustrated by the lack of explanation. If someone could provide a clear reason or call me at [redacted], I would appreciate it. This issue has happened multiple times, and I'm starting to feel targeted. I hope to hear back soon and get this matter resolved. Thank you for your attention.

I'm having trouble accessing my Facebook account, which was disabled some time ago. I was prompted to confirm my name, but didn't have the necessary documents. I ended up creating a new account, but now I really need access to my old one. However, when I try to submit the required documents, I receive a message stating that I won't be able to access my account while they review the documents. The message mentions they will get back to me as soon as possible. I'm seeking assistance with this matter.

I set up a modeling Facebook account 8 years ago, and I am unable to log in to delete it. I no longer have access to the email associated with it. The account is not linked to my official name, but I can verify it through the posted photos. It's crucial to remove it to create a fresh account later. I have not used the account in over 7 years. Thank you for your help. Account name: Precious Monet Official name: Krystle Monet Parkman Account email: [redacted]

I am having trouble understanding the Facebook accounts on my phone. There is my main account, Sol Krieger Eagle Road, associated with my email [redacted] Additionally, there is a second account named Summer Eagle Road that I did not create nor use. I can seamlessly switch between the two accounts, but I want to clarify that I am not responsible for the second account's details and information. I am unsure why it is linked to my phone, if it's linked to my email, or if it's a fake account. I do not know the owner, and I would like to report this issue to disconnect Summer Eagle Road from my information on Facebook.

Subject: Disabled Facebook Account Recovery Assistance Needed Dear Facebook Team, I am writing to request assistance in recovering my disabled Facebook account with the following details: - Name: Kishor Singh Thakur - Email: [redacted] - Country: India - DOB: 25-03-[redacted] I have been a Facebook user for 9 years, and my account was unexpectedly disabled by your automated system 2 months ago. This account is essential to me as it is linked to 3 business pages that are crucial for my income. The inability to access it has resulted in significant financial losses, causing me immense stress and leading to depression. I have provided all necessary documentation to prove my identity and have not violated any Facebook policies. I kindly request a review of my case and the reopening of my disabled account. Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding. Sincerely, Kishor Singh Thakur

I have enabled two-factor authentication on Facebook, but I made the mistake of deleting all active sessions on my account during a social media break. As a result, I can no longer receive login codes via text message to log back in. Despite trying all available recovery options, I continue to face the same issue. This is frustrating as I manage multiple business-related pages on Facebook. I am stuck in a loop and creating a new account is not an ideal solution due to the business pages linked to my current account. I am seeking guidance on how to ensure the text messages reach my phone or how to directly contact Facebook for assistance. Thank you for your help.