Facebook Customer Service Issues

I had an incident involving a hairstyle accusation on Facebook. Another individual claimed I copied her style, which was actually my daughters'. After clearing the confusion with my daughters, I realized the mistake attached to my collage for an ad on Facebook. I promptly removed the image, apologized to the person, but she demanded a public apology. The situation escalated unnecessarily as she spread the issue on various platforms, causing unnecessary trouble for both of us. It would have been more professional if she had directly contacted me instead. I ask for assistance in resolving this matter on Facebook. Thank you.

I have been facing ongoing harassment by individuals using spy store cameras and streaming live broadcasts on Facebook for an extended period of time. This all stemmed from a malicious smear campaign following my departure from a difficult marriage. Initially, the situation began with derogatory remarks, evolving into attempts to discredit me despite my health concerns not being visible. When I declined relationships with individuals of a certain race, the narrative shifted to portray me as racist. Those aiding and abetting them on Facebook by sharing their illicit audio and video recordings are equally culpable in these crimes as the individuals installing the cameras. They use this unlawfully obtained "evidence" to prevent me from defending myself publicly. The perpetrators conducting this campaign are the ones defaming me openly. The constant surveillance and abuse with hidden cameras have provoked me to react defensively, leading to distressing outbursts captured on video and audio recordings. The individuals orchestrating this campaign are malicious. Although I have expressed frustration towards them, it is crucial to highlight that my actions are a direct response to their relentless harassment and invasive tactics. They are manipulating the situation because of their own prejudices, not respecting my personal boundaries or choices. These actions are not motivated by racism or bigotry. The act of spying and harassing me is unlawful. Facebook's involvement in supporting them due to their race is concerning. These individuals engaging in such behavior are perpetrators of cruelty and exploitation. The use of spy equipment, audio recordings, and video footage constitutes criminal behavior and is not admissible as evidence in a legal setting. They are only incriminating themselves by pursuing these actions. These criminals manipulate technology to fabricate false narratives. Legal professionals aiding them in using unlawfully obtained materials are complicit in criminal activities. I am looking to address these issues with someone in a position of authority at Facebook.

Hello, I created an account for my partner and me under the name Elyjah Nadia. Initially, I linked the account to my old phone number, [redacted]3. Unfortunately, I lost access to that number, but I was still able to log in using the password "April012018" until 04/27/[redacted]. When I tried logging in recently, I discovered that someone had removed my phone number, added a new email address "c*********[redacted]," which my partner and I are unfamiliar with, and changed the password. I have tried various methods, but as the account is now linked to that email, I am unable to recover it. The account contains important memories and private photos with my partner. My name is Nadine Okolo Hizon. If you need to reach me, you can find my personal account under the email [redacted] or reach me at +[redacted]56. I would appreciate help in verifying the email address associated with our Facebook account. Thank you for any assistance.

Hello, I am writing to address the recent actions taken regarding my response to an offensive post on the platform. My reply was removed, and I was suspended for three days, while the original offensive post with a Confederate Flag image remains unmoderated, and the user who posted it faces no consequences. The post in question features a Confederate Flag, a symbol associated with racism and oppression, alongside derogatory comments about African American youths. By allowing this post to stay up while penalizing me for a respectful reply that included a comparison with a Nazi Flag, it appears that the platform tolerates racism and oppression. My inquiry aimed to prompt a discussion, not hostility. I compared the offensive content with another historically sensitive symbol to highlight the inconsistency in moderating such material. It is disheartening to see one-sided enforcement where my attempt at civil discourse is punished, while blatant racism is disregarded. I request clarification on the platform's stance regarding racism and oppression, as the current situation leaves me feeling unfairly treated. Upholding standards that permit discriminatory views while silencing opposing voices is concerning. Thank you for your attention to this matter. Best, B. D.

To the Facebook Administrator: Hello, I am requesting the removal of a rude accusation posted by Anl Gil on her Facebook account towards Rhesa Jumawid Pabelic. Please delete this false claim as it is causing distress. Anl Gil's email is [redacted], and her contact number is [redacted]. The accusation is baseless, and my mother has evidence to prove it untrue. Anl Gil is attempting to divert attention away from the truth, as my mother is aware of the situation. There were previously love letters on Dan Anc's Facebook account addressed to Anl Gil, suggesting their involvement. It seems Anl Gil may have manipulated the account content, which has likely been removed since then. This individual has caused many issues, and I request that she refrain from mentioning my mother's name in the future. I hope for prompt action from the Facebook Admin team to address this issue before I escalate it further. Thank you for your assistance. Sincerely, Vince Pabelic

I believe my account has been compromised as my family member received a spam message from me. All my devices have been logged out without my authorization. I can no longer access the email linked to my account. I tried securing my account by providing my identification but the password reset link I received was invalid. After multiple attempts, I am now locked out and unable to try again. Today, my partner noticed that my Facebook account appears to have been deleted. I am unsure of the next steps to take.

I am concerned about my ex-partner's boyfriend using photos of my daughter as his Facebook profile picture. I have previously requested the removal of these images, but they remain on his profile. As the parent of the child, I have the right to ask for these pictures to be taken down. I am requesting once more for the photos of my daughter to be removed from his profile as I have no connection with this individual. If no action is taken, I will be forced to pursue legal measures.

To whom it may concern, I am writing on behalf of my grandfather, Gligor Urumov, regarding our Facebook page "Вљубени Во Природата." Since April [redacted], we have been organizing weekly walks for retired individuals in North Macedonia. Due to my grandfather's age of 80, I have been assisting him with managing the page. Unfortunately, he has been removed as an admin and the page is now controlled by an account named Stojna Skopje. We suspect Sofija Arlovski is behind this unauthorized change. My grandfather is actively involved in organizing events for retirees through this page, which has gained significant popularity. I am confident that Facebook can verify the history of this page's creation and ownership. I believe in Facebook's commitment to privacy, as emphasized by Zuck in a recent speech. I kindly request assistance in restoring my grandfather's control over the page. Thank you for your attention to this matter.

Hello, I have been experiencing ongoing issues with my Facebook account being hacked. I receive emails regarding password change requests from various cities in Germany and even France. At one point, my account was set to French, making it very difficult to recover. Despite trying two-factor authentication, the problem persisted. I deactivated my account to prevent further issues, but it was reactivated by the hacker who even sent strange messages to my friends. My phone numbers were deleted, and my old email address, [redacted], was added without my access. I am at a loss on how to handle this situation effectively. Any help would be greatly appreciated.

I'm having trouble accessing my original Facebook account. I have the email associated with the account but no longer have access to the old phone numbers on file. Consequently, I'm unable to receive text messages for the two-factor authentication. To be able to log in, I need to disable the two-factor authentication on my Facebook account. I have the email address and know the phone number, but unfortunately can't access the phone anymore. I'm looking to speak with a customer service representative who can assist me in resolving this matter.

I need help urgently! I mistakenly reported the wrong Facebook account as hacked. I have two accounts. The one currently being hacked is under the name Cynthia H Grimaldo, not my active account under the name Cynthia Hogan Grimaldo. The hacker gained access after I interacted with someone named Gloria claiming to sell tickets for a FB Chambers of Commerce event in Los Gatos, CA Wine walk. I purchased 2 tickets using Zelle, and after sending $70, my personal email was hacked, and the Facebook account was stolen. The hacker is pretending to be me, messaging my friends to scam them. They have changed the password, email, and phone number, making it difficult for me to recover the account.

I recently relocated to a new city which resulted in a change of my IP address. Following this transfer, I experienced a lockout when I requested pictures and, unfortunately, my personal account got disabled five days later. I reached out three times with my identification details but did not receive any assistance or response. During this time, I had active ads running but was unable to manage them due to the lockout and faced multiple unauthorized charges. These issues started on April 19, [redacted], around 2:30 pm Eastern Time. I am eager to continue using my Facebook account for learning purposes and advertising, and I sincerely hope to receive support and clarification on this matter. For security reasons, I am unable to provide excessive information but have created two business managers with my name and the same address as on my identification cards submitted to Facebook. I would prefer to be contacted via email as my phone reception is poor at work, where I cannot take calls but can respond to emails. The first time I faced a lockout on my personal Facebook account, I successfully regained access by submitting three pictures: one similar to my profile picture, another showing my glasses and jewelry, and a third displaying my face. However, on this occasion, despite submitting the same set of images, I was informed of my account being disabled when attempting to log in, without receiving any prior email notifications. I kindly request your prompt assistance and hope to resolve this matter soon. Sincerely, Monique

My personal Facebook account was hacked by someone in another part of the country. They have changed the email and phone number associated with the account. I have managed to recover my email but cannot log in because the hacker altered the phone number, preventing me from receiving the two-step authentication codes. Despite sending my identification multiple times, I have not received any response within 24 hours. I need the phone number on my account changed to [redacted] so I can receive codes or have the security step disabled for me to access my account successfully. My email tied to the Facebook profile is [redacted]

I have created a webpage dedicated to a group of individuals who have been vacationing together for over 40 years. I want the page to remain private, only accessible to those involved. The privacy is essential as one individual is currently in a high-profile government position, and I wish to protect their privacy. I have been exploring how to adjust the page settings to make it private, but I am struggling to locate the options for group privacy settings. Should I have chosen the privacy settings before creating the page? If so, will I need to delete the current page and start over? If that's the case, will I be able to retain the same page name? Currently, the page is unpublished as I am still working on it and prefer not to make it accessible just yet.

I'm having trouble accessing my original Facebook account called Derek Gaither Short Bear because I can't recall the email address associated with it. Consequently, I created a new account using a different name, although all the names I use on Facebook are names I also use in real life. Unfortunately, every time I create a new page, it gets disabled by you, which prevents me from staying connected with my loved ones. Kindly refrain from disabling my accounts in the future. Thank you.

Hello, I'm no longer on Facebook. I have experienced disturbing situations involving individuals from Africa like Victor Elijah Prince, Marisha Allen (also known as Aaron), and Dennis Mogere. They have been involved in harmful practices against me and my family, claiming to be part of an orphanage and even posing as a pastor. These individuals have resorted to using witchcraft and scams, causing harm and distress. I have faced repercussions for speaking out against them on social media and now seek help in addressing this issue. Their deceitful tactics, including identity theft and manipulation, have caused significant pain and damage to many. I urge for these individuals to be exposed and stopped from further harming others.

I have had a Facebook page for years and would like to regain access to my account. I remember my email, but Gmail is not allowing me to log in as I do not have an ID at the moment. Because of this, I am unable to reset my Facebook password since someone changed it, and I cannot access Gmail. I changed my Facebook password three days ago due to personal reasons. However, when I tried to log in today, it stated that my password had been changed two hours ago while I was asleep. I am not sure who could have changed it. I recently set a new password, so it seems unlikely someone would have known it. I am concerned about being hacked. I have important family contacts on social media, and I would appreciate any assistance in resolving this matter.

Hello! I need assistance with my Facebook account. This morning, when I attempted to log in, I was unable to access my account as it stated I was logged out, which is unusual for me. When I tried to reset my password, the system did not recognize my usual password that I've been using for the past decade. Despite providing my identification and following the steps to reset my password, I encountered a roadblock as I no longer have access to the email address associated with my account from 10 years ago. Although I tried using my current email address for verification, I received an error message during the password reset process. Subsequent attempts were unsuccessful, and I am now locked out due to multiple login attempts. I am hoping to resolve this issue without creating a new Facebook account. Your assistance in this matter is greatly appreciated.

I need assistance with a Facebook account hacking issue. This morning, I found myself logged out of my account, which is unusual for me. When I tried my usual password, it did not work, even though I have used it for 10 years. I attempted to reset the password and discovered it was changed 9 hours ago, and now it's been 14 hours. Despite following the steps provided, including submitting my ID, I encountered a hurdle due to not having access to the email associated with the account from 10 years ago. When I tried to input a different email for verification, I received an error message after clicking the password reset link. Subsequent password change attempts have been blocked due to too many tries. I am hesitant to create a new account as my corporate office Facebook is linked to this one. I seek urgent help in resolving this matter. Name: Kayla Lee Phone: [redacted] Email: [redacted] Old Email: [redacted]

I used to have an account that I deactivated a few times, and now I can't remember the email or password. I had two or three accounts. I have precious pictures of my son when he was little on there that I want to retrieve. My name is Sara Debole. I believe my email was [redacted] or my Facebook name was Sara Sweetpea Debole Dichiara. I can provide my license if needed to verify my identity. The only place where I have those pictures is on my old Facebook account since the camera they were on got destroyed in a house fire. I'd really appreciate any help in getting those memories back.