Facebook Customer Service Issues

I recently created an account to set up a business page and linked it to my Instagram. The next day, I was asked to provide photo ID to verify my identity, and upon doing so, my account was disabled. I submitted pictures of myself and a document with my name and date of birth to appeal, but since my account is connected to my phone number, Facebook has no email to contact me on. I'm eager to regain access to my account before it's permanently deleted.

Hello, I'm writing to inquire about the disabling/deactivation of my Facebook account, which has caused distress among my friends. While conversing with my friend Jennica Marie (Aunt Jennica Hockley), my account was abruptly shut down, sparking concerns. Aunt Jennica quickly contacted my "US mom," Sherrie Myers Bartell, compounding the worry. Unfortunately, my friend Min Fish (Mindy Harp, Aunt Mindy) recently passed away, making it challenging to offer condolences to her husband, Mark Rhodes, and other grieving friends. This action has also troubled my Godmother, Annette Reid, who reached out to Sherrie Myers Bartell seeking answers. The deactivation has had a significant negative impact on me and my social circle, hindering communication with my Uncle John (John Henn), an advocate for my education. I seek clarity on the reason for this action and wish to resolve it promptly. Best regards, Clinton Akpometoba

I need assistance with recovering my account as I am unable to reset my password. The issue arose when I logged into my account at work, then upon returning later, I found I couldn't log in and was informed that my password had been changed an hour prior. Unfortunately, I hadn't updated my security and recovery settings for some time. The email linked to my Facebook account was created by my cousin, and he can't recall the password or regain access. I hesitated to change the email, never expecting my password to be compromised. Unable to receive a code for resetting my password, I'm willing to provide my ID as proof of ownership. My details are: Eric D. Ganaganag, a 22-year-old male. My email is [redacted], username is ezboii, and my Facebook name is Eric De Lara Ganaganag.

I am Fathimath Sahira, a video blogger from India (Kerala) showcasing health and beauty tips on my Facebook page www.facebook.com/sahirasofficial. With 28 self-produced videos, I regularly promote my content using Facebook's tools. Recently, my ad break feature, enabled two months ago, was unexpectedly disabled yesterday. I solely share my original videos without copyrighted material, unlike some pages that profit from unauthorized content. The lack of explanation for this action is disheartening. Many similar pages earn substantial income without facing such issues. I am seeking assistance to understand and resolve this situation.

I am currently experiencing harassment and cyberbullying from an individual on Facebook. The situation started at a dog park, where the person in question took an unauthorized picture of me and shared it on Facebook, along with their version of events. Since then, I have been bombarded with messages from people who have recognized me in the photo. Despite not engaging, I have reported the post for harassment. Unfortunately, the post has now circulated to the point where people are discovering my address and phone number, leading to threats against me and my family. I am eight months pregnant and have already filed two police reports. Despite authorities requesting the individual to remove the post, named Laura Pelayo from Split Ends Salon, she has not complied. I am planning to take legal action against her for harassment and cyberbullying. Numerous individuals have also reported the post to Facebook, but it remains online. Due to the threats I am receiving, I fear for my safety and request that her Facebook page be suspended until the conclusion of the lawsuit. I can provide the necessary case and police report numbers for verification purposes. Please address this matter promptly.

I am currently unable to recover my Facebook account as the original email I used is no longer active. Despite submitting my ID, I still cannot access my account. Facebook asked me to contact four friends for security codes, but I do not have their phone numbers. I opted for the ID verification, sending my drivers license, but I still cannot log in. I am hoping for assistance to regain access so I can update my security settings. The outdated email associated with my account is [redacted], and I now use a different email address. Your prompt attention to this issue would be greatly appreciated.

I created a new Facebook page back in January to enjoy playing SimCity BuildIt. Now, I'm looking to transfer it to another device, but I can't recall the login credentials for my FB account. Despite my attempts, I haven't been successful in recovering them. The city I'm trying to move is named Last Town and it was established on 1/6/[redacted]. The only personal information associated with it is my date of birth, which is 1/6/[redacted]. Recently, I also started a new page with the same name, Last Town, within the last few days. Unfortunately, I'm struggling to access my original town from this new account.

After factory resetting my phone, I encountered issues with Facebook, Dropbox, and Messenger locking me out. Reinstalling Google Authenticator for my 2-step verification didn't restore my preprogrammed accounts, and I prefer using text confirmation codes. Despite Facebook and Dropbox not sending me codes via text as before, my phone and details remain the same. When trying to log in, Facebook prompts me for a code that I never receive despite multiple attempts. I even sent a request to [redacted] and submitted identification documents to Facebook, but no response yet. Messenger didn't offer any assistance either. I temporarily used NordVPN, which incorrectly showed my location but resolved after uninstalling. For Dropbox, I created a new account with a different email, set up text message verification, then switched back to my original email to successfully log in. I will attempt a similar method with Facebook and Messenger soon.

I am having trouble with Facebook blocking my content that I don't find inappropriate. Despite bringing joy to my [redacted] followers daily, I keep getting blocked. Recently, I posted a video of two women dancing in appropriate attire, yet got a 30-day block. I notice others post real violence, nudity, and gun violence without consequence. As a comedian, Facebook is one of my platforms, and this unfair treatment might lead to its downfall. I always follow the guidelines and bring happiness every day. If this continues, I might have to consider leaving Facebook for platforms like MySpace or Instagram that don't censor me unfairly. It's frustrating and confusing.

While using Facebook last night, a security check screen appeared asking for a code to be sent to my phone for verification, but the code was never received. Despite numerous attempts to have the code resent, I never received it. I changed my password, but shortly after, my account disappeared, and I no longer appear as a friend on my husband's Facebook or any of my friends' accounts. I have followed various methods on Google to recover my account and resolve the security check issue, but with no success. My phone number is [redacted], my Facebook email is [redacted], and my password is Willow@14. I am 72 years old. Can someone assist me with this?

Hello Facebook Team, I am writing to report that my 10-year-old Facebook account under the user name of JM PILOTON HOFFMAN was disabled nearly two weeks ago. This has greatly impacted my mental well-being as I relied on this account for communication. The reason for its disablement remains unclear to me as I believe my posts complied with your standards. Unfortunately, I am unable to access my mobile number and email linked to the account since they are not updated. This has hindered my efforts to recover the account, especially since I have forgotten the email passwords but remember my Facebook password. I kindly request your assistance in recovering my account as it is vital to me. I am enduring significant emotional distress due to this situation. If there are specific steps or identification documents needed to verify my ownership, please provide guidance. Additionally, I would appreciate it if you could share your official email address for me to submit the necessary documents. The account details are as follows: FB USER NAME: JM PILOTON HOFFMAN EMAIL: [redacted] Thank you for your support.

Hello, my Facebook account was hacked a couple of days ago. I reported the issue to Facebook and proceeded to open a new account using some of the same information from my old account, which I was able to gain control of. I used the same email and changed the password. I am still unable to gain control of the old account because whoever hacked it changed the email and phone number. This morning, Facebook emailed me requesting a photo of my identification, which I provided via email. They then blocked me out of my new account until they verify the information. It is now 6:37 PM and I am still unable to log in or have not heard back from them. If you have any questions, please feel free to contact me at the same number on the old account, as well as the new account at [redacted]. Again, my name is Anthony Johnson.

I received information from a friend about winning a prize from Facebook through a person generator contest. They provided me with a number to contact, and after texting it, I received a response showing my name on a winners list. Following their instructions, I bought a $[redacted].00 Amazon gift card, took a picture of it, and sent it to them. However, I was then told I needed to pay $[redacted].00 to receive the prize money, which I couldn't afford on my limited income. Suspicious, I checked the Amazon card and found the funds were withdrawn with no explanation. It appears to be a scam, and I am disappointed to have lost both the $[redacted].00 and the prize money. I plan to report this to Amazon and reach out to Facebook to address this issue.

I have reported numerous incidents where my husband, Amer Mushtaq, has been posting inappropriate and offensive content about me on Facebook for the past few months. Currently, he is sharing content that violates community standards and uses offensive language. His account is under the name Sunny A Mushtaq and his email is [redacted] I am Wajiha Saeed, and my email address is [redacted] He is singling me out on his Facebook account, using my name and family name, and this is causing distress in front of our mutual friends and family. Despite blocking him, he continues to threaten more posts. I am asking for his account to be closed or for appropriate action to be taken to prevent him from continuing this behavior, as it is emotionally taxing for me.

I recently noticed an unauthorized $25 charge attempt from Facebook on my checking account. I want Facebook to refund this amount as I do not have a Facebook account and did not authorize this transaction. It seems like someone has stolen my debit card information and used it to make purchases on the FB marketplace. Unfortunately, Facebook's lack of monitoring on the site contributes to these identity theft issues. Despite the troubles of reaching a live person at Facebook, I have already shut down the card and am resolving the situation. Justice will be served, and those responsible will be held accountable for their actions.

Dear Facebook team, I urgently need assistance regarding potential hacking activity on my account. Today at 11:49, I received an email informing me that the email address [redacted] was added to my Facebook account without my knowledge or consent, raising suspicions of unauthorized access. Shortly after, at 11:44, another email notified me of a password reset linked to the phone number +[redacted]1, which I did not initiate. These incidents point towards a possible breach by someone named Corza. I attempted to secure my account through the provided email link, but encountered difficulty as the associated phone number is no longer valid due to my relocation back to Malaysia from Japan. I am unable to resolve this matter independently and seek your immediate attention to safeguard my account.

I had a confusing experience with my Facebook account. While chatting with a co-worker, I received a random message asking me to log back in to my account. After attempting to do so, I discovered that my account had been disabled, despite not posting anything offensive. I have sentimental content on my account, including memories with old friends and messages from those who have passed away. This incident occurred alongside strange occurrences like messages opening on their own. I suspect my account may have been hacked, and I am seeking assistance to regain access and safeguard my cherished memories.

My Facebook account was disabled on Monday 22nd without any warning. Despite trying to appeal, I keep getting an error message from the system. I have not violated any of the platform's policies. The last post I shared was on Easter Sunday, featuring my family in the garden where my 8-year-old daughter was not wearing a top. If this caused the issue, I am willing to remove it if asked. Facebook is essential for my work to communicate with staff and promote activities at leisure centers. Its loss is frustrating as it plays a vital role in maintaining a healthy community.

My page was reported without cause, by a woman who mistreated my father causing his passing. The reported content does not violate community standards. I, June Dyer, have faced negative consequences such as losing career opportunities, harm, psychological distress, defamation, and bullying towards myself and my daughter due to the group's actions. The problematic page is "Sanctuary of the Innocent: The Truth" and the following one is "There Was a Cunt JD," all managed by drug users and violent individuals. I have been impacted by fabricated information and hacked photos under my name. Involved individuals include Monika Milka, Maria Davidson, Jacqueline Taylor, Belinda Oreilky, Jenny Matthson, and Jodie Wakelling, who the police seek for threats against us.

The use of inappropriate language or behavior is something I do not engage in. I have been vocal about President Trump's actions against me, involving neurotoxin chemicals in my apartment. This is a serious matter affecting not just me but many Americans. While discussing him, the focus is on shedding light on the harm being done, not on any inappropriate language. The interference I face in sharing information about these neurotoxins while others make derogatory remarks is concerning. I aim to raise awareness about these harmful actions, not to incite conflict. The restrictions I encounter in posting on social media only serve to suppress this important issue. It is crucial to address such injustices and not be silenced in speaking out against them.