Facebook Customer Service Issues

I recently realized that instead of having one personal account and one commercial account on Facebook, I mistakenly ended up with two commercial accounts and no personal account. I deleted what I thought were the duplicate commercial accounts, assuming it wouldn't affect my personal account. Unfortunately, after deleting them, my personal account seems to have disappeared along with them. I am now in need of restoring my original setup, with one personal account and one commercial account (or page).

I'm having trouble accessing my account under the name Eric Flores (heriberto), which is the name I use on Facebook. Unfortunately, I can't recall the email address or password associated with it since that information was stored on my old phone, which was stolen. Luckily, I do remember the security questions for the profile. I would appreciate prompt assistance with this issue. Thank you in advance. I look forward to hearing from someone soon. You can contact me at my new email address [redacted] or by phone at [redacted].

I need to update my request. I now have a personal account linked to two commercial accounts. I need assistance deleting the "My $1 Business" account while keeping the other commercial account active. I am currently focusing on one of them. After reviewing the Help Center, I realized I might have misunderstood how my Facebook page should be structured. It seems optimal to have a single account with a dedicated PAGE for commercial activities. I want to ensure my setup aligns with these guidelines. Given I am managing two separate projects - one ministry and one commercial venture - I would like to ensure there is clear separation between my personal and commercial Facebook pages to prevent any crossover.

Upon retrieving my Facebook account following an email notification, I realize my dilemma persists regarding my account setup. To clarify, I have a personal account under the name Marilyn C. in Garden City, Idaho, associated with phone number [redacted]. I wish to report an issue: I have a personal account and two commercial accounts, with one being "My $1 Business." I aim to delete the latter and maintain my other commercial account. The Help Center suggested having only one account with a business page, which I seek to adhere to correctly. This separation is crucial as I handle two distinct projects currently - a ministry and a commercial endeavor. I hope to avoid any mixing between personal and commercial Facebook pages for clarity and organization.

My Facebook account has been hacked, and the hacker created a new account with a similar email address as my previous one. The cyberstalker has caused me to lose control of all my devices, and I have filed a police report for harassment. I need help recovering my data and closing all accounts associated with my name, Joan Wescoat. The hacker is using aliases like Ryan Jenkins, John Jacobs, and Brad Mendelson. I appreciate your prompt attention to this issue. If needed, you can reach me at [redacted]. Thank you.

I have been using my Facebook account for 8 years, and suddenly it has been disabled by Facebook. I am unable to access my Gmail password, which was linked to my account. My friends, family, and important memories are all on that account. I have many pictures on there that I want to keep. Please assist me in recovering my account. My ID name is Abhinash Jaiswal, and the linked email address is [redacted] However, I no longer have access to that email. Please contact me through my official email [redacted] I have not changed my email address, so I am unsure why my account was disabled.

Hello. About three weeks ago, my Facebook account was hacked. I received a notification of a login from an unfamiliar location, Texas, USA, though I live in Jamaica and have never been to the USA. When I attempted to log in, I found out that my password had been changed, locking me out of my account. Since I do not know the current password set by the hacker, I am unable to reset it. The situation is more complicated because the email and phone number associated with my account have not been updated in over a decade and are no longer in use. Despite reporting the issue promptly and submitting a photo ID nearly three weeks ago, I have not received any response from Facebook to help me recover my account. I would be grateful for any assistance in regaining access to my account. The name on my account is Rushaine J. Sinclair.

There is a Facebook group called "Hip Dickson" that is meant for business and the community, with a clear rule against bullying and harassment. Despite this rule, I am currently experiencing severe bullying and harassment after making a simple mistake. I used the group to seek help in finding someone who hit my car and only later realized it happened in a wreck. Now, members are focusing on my car, calling me a scammer, and spreading lies about me. I believe the group should be shut down promptly due to the negative impact on my reputation caused by these false accusations.

I recently expressed my opinion on Facebook about the French government's handling of bad news for tourism, referencing concerns shared by French citizens. However, my account was unexpectedly blocked due to allegations of hate speech, a categorization I strongly disagree with. I've observed similar criticisms towards the U.S. President on major news networks without repercussions. I seek clarification on how my comment breached Facebook's policies, as it was not aimed at any specific group or individual. I kindly request my account be reinstated if no valid reason for its suspension is provided. Thank you.

I got blocked on Facebook after commenting that the French government suppresses negative news to protect tourism, a fact acknowledged by French citizens. My account got blocked for "Hatespeech," even though my comment wasn't hateful. I've heard people on CNN and MSNBC call the U.S. President names like "coward" and "traitor" without consequences. I'm confused why my comment was labeled hate speech when it didn't target any group or individual. I'd appreciate an explanation on how I breached Facebook's terms, as my comment wasn't directed at any protected category or person. If my comment didn't violate any rules, I'd like my access restored.

I recently updated my cellphone and now I'm having trouble accessing my Facebook account. The email linked to the account is no longer accessible and when I try to use my phone number, a different account shows up. It's really important to me because I have lots of photos, videos, and contacts connected to it. I am expecting twins soon and losing access to my account would be heartbreaking. If there's any way you can assist me in recovering my account, I would greatly appreciate it. Thank you so much for your help in advance!

I am facing an issue with my Facebook account. It is linked to an old email address, [redacted], which is no longer active with AT&T, and I am unable to reset it. I have tried using the only password I remember, but it is not clearing. I am unsure if my account has been hacked, as all the options on the site do not seem to be working. Creating a new account has not helped my situation as I have important memories tied to my original account that I can't access. I am frustrated and desperate to resolve this issue. I have already provided my ID to Facebook but have not received any results. I need these issues fixed immediately or someone to reach out to assist me.

I represent a [redacted](c)(3) nonprofit veteran organization called Heroes on Wheels Corp., the HOW Group. I previously sent the corporation articles but forgot to include the EIN number. As a 70-year-old disabled veteran struggling with computer issues, I attempted to create a nonprofit Facebook page but ended up with multiple pages instead. Although I managed to verify the page, I couldn't add a donation button. Approximately $[redacted] has been donated, but without the nonprofit status, I can't track where the funds are going. I would greatly appreciate assistance in resolving this matter. Please contact me at [redacted]. If needed, I can provide the nonprofit's bank account information. Speaking with a live person would be ideal. Thank you for your help.

I am currently facing an issue with Facebook as they are reviewing an item I am selling, a Bicycle speaker. I am missing a few components, such as a micro SD card, the speaker holder, and the charger port. These missing items are replaceable and should not violate any policies. I am frustrated that my item is under review, and I need it sold by tomorrow. I feel like the employees at Facebook are unfairly targeting me out of jealousy for making money. While my message may come off as harsh, I want them to understand the frustration I am experiencing. I believe they are unfairly judging me. I apologize for the tone of my message, but I needed to express my feelings.

Hello, I am currently running an advertisement for a page I manage called Elvin's Farm Brand. While going through the list of people who have liked the page to invite them, I came across someone with my name, Tom Wyatt. This individual had a different name previously, so I find it concerning that my name was somehow linked to this account without my public disclosure. I prefer to keep my personal information separate from the ad I'm running for the page. After noticing this issue and gathering screenshots as evidence, I discovered that the person recently changed their name to Tom Wyatt. I am puzzled by how this could have happened and want to ensure that my personal details are not exposed when promoting the page. As a precaution, I will be disabling the ad promptly. Thank you, Tom.

Hello, my name is Kimber. Yesterday, I purchased a new phone and attempted to install the Facebook app. I encountered an issue as I could not remember my password, and upon resetting it, I received an email in another language with a code to change my password. I entered the provided six-digit code, only to find out that my Facebook account had been hacked by someone named Van Audenhove. It appears this individual has taken over my account using my email address. I am unable to access my account and see his information displayed under my email. I am puzzled as to what actions were taken. This email is connected to my account and it is concerning to see someone else using it on Facebook.

On Wednesday, I received a message from FB Security informing me that someone had attempted to access my Facebook account, resulting in a temporary lock. Following their instructions, I tried to create a new password. However, when I entered the most recent password I had on record from March 5, [redacted], the system indicated it was incorrect. Despite numerous attempts to reset the password, I still couldn't gain access. Unfortunately, there doesn't seem to be any direct way to contact Facebook's Security team for assistance as all services are inaccessible due to the account lock. As a senior citizen, it's possible I may have made an error, or there could be a technical glitch. I am hopeful that by speaking with a representative via phone or email, I can provide the necessary proof of my identity to regain access to my account. Thank you, Brian.

Hello, I am facing an issue with my business Facebook page due to a former disgruntled employee, Tahlia Rowe, and her boyfriend Zac Hewitt. Despite blocking them, they continue to harass us through comments and unfair reviews. It seems unfair that someone who has never even visited our business can post untrue reviews without consequences. I have reported this multiple times to Facebook, but they claim it does not violate their community standards. I find it frustrating that as a business owner, I have no control over such malicious attacks on our page.

Hello, my name is Samantha S. I accidentally locked myself out of my Facebook account because the phone number and email linked to my account are outdated. I submitted photos of my ID as requested by Facebook, but I haven't heard back from them in over two weeks. Can anyone provide assistance with this issue?

I am currently logged into my Facebook on my phone. I was trying to update information on my business page "Poke'n Suckers Bowfishing," and when it asked for my password, the one I entered was recognized as an old password. When attempting to recover my password through a reset, it's sending the information to an old email address I can no longer access, preventing me from making any changes. If I log out of my account on my phone, I risk losing access, crucial for my business. I need to update the email address on my account to [redacted] or [redacted] The latter email is what I currently use to log into my account. I'm also willing to provide a copy of my driver's license to verify my identity.