Facebook Customer Service Issues

I've been locked out of my Facebook account for a few days now. Despite trying everything to regain access, none of my attempts have been successful. I even attempted to send my ID for verification, but the process failed. The system keeps sending the same codes, now stating I've reached the limit. Following Facebook's recent outage, I mistook it for a hacking incident and logged out of all devices. Despite trying to reset my password, I simply can't recall it due to frustration. I've attempted all possible password variations without success, though I do remember the preceding one. Unfortunately, I can't find a way to report this issue, despite checking numerous help forums and pages. I appreciate any help or guidance you may provide in this situation.

Good Afternoon, I am reaching out because I have encountered an issue that requires resolution. My original Facebook account, "Jonathan Spanish Mitchell," has been inactive since March [redacted] due to forgotten login credentials coupled with changes in contact information. Despite attempts to log in with the username "SpanishYute," I cannot recall the email or password linked to the account. I am concerned about potential work-related implications stemming from the content on this profile and therefore request the permanent deletion of the mentioned account. I am open to providing any necessary verification to confirm my ownership for the deletion process. Thank you for your assistance. Best regards, Jonathan Mitchell

Hello, I am reaching out on behalf of the Barnhill family, who are facing the imminent loss of their son following a car accident. Currently, he is on life support at Ben Taub in Houston, TX and unfortunately, displays no brain function. It is expected that he may pass away tonight. The news of the accident has spread, and disturbing comments are being left on his posts which are causing distress to his family. I am concerned about the impact these hurtful remarks may have on them. Although I understand your protocol is for a family member to contact you directly, I urge for comments to be disabled on his posts to shield the family from the negativity during this difficult time. They hold great importance to me as I provide support at their side while they mourn the loss of their child. The IG handle in question is almosta63, and I have provided a link to the news articles for reference. Your assistance in this matter would be greatly appreciated. Thank you, M.M.

Dear Facebook Support, I am reaching out for help in regards to my Facebook account. After changing my phone, I lost access to my account due to forgotten passwords and an outdated email address. My account was created 12 years ago, and unfortunately, my phone number isn't linked to it. I would greatly value your assistance in recovering my account. I am willing to provide any necessary information to aid in this process. The account is under the name Mohammad Zlayta from Beirut, Lebanon. Thank you for your help. Best regards, Mohammad

Help Needed! I have provided the required details but have not received a response. Thank you, Gerry Gribbin Dear Facebook Team, I'm confused as I sent a copy of my driving license with my photo and date of birth. I've now attached two additional copies of ID: 1) Photo Driving License 2) Medical Card showing postal address and date of birth. I kindly request that these copies be deleted once this issue is resolved. Please confirm receipt. Thank you. Sincerely, Gerry Gribbin Dear Facebook Support, I have submitted copies of my driving license and medical card for verification to restore my Facebook account. Note that the original email address used was [redacted], which was changed to [redacted] by Google. I've forgotten all passwords; please advise on getting back online promptly. Thanks, Gerry Gribbin

Hello! I've tried to secure my account and have access to both my email and phone. I received the password reset email but am unable to login due to not receiving the security code text from Facebook for 2-factor authentication. Despite multiple attempts, I haven't received any texts, preventing access to my account. I would appreciate Facebook's assistance with this matter. I've attempted to verify my account using the selfie with a handwritten code, but haven't received a response. My account is [redacted], and my registered phone number is [redacted]9.

My name on Facebook is Robert Orleans, not Mikey. I seem to have trouble accessing my accounts. Initially, I used [redacted] but got locked out in [redacted] due to unpaid bills. The two-step verification was linked to [redacted]. Subsequently, I created a new account, [redacted] But I lost access to this one too because I was incarcerated and lost the phone associated with it, possibly [redacted]. I'm struggling to regain access as I no longer have the phone numbers for verification. Additionally, when I log into [redacted], I see Mikey's timeline instead of mine, adding to my confusion. I've been facing these issues for a while now and desperately need assistance to resolve them.

I am having trouble accessing my Facebook account. They are requesting a government ID for verification. My initials are RDG, which my friends know me by. Providing additional personal information is concerning due to the risk of identity theft and recent government inquiries involving Mr. Z. I have uploaded various documents, including my phone number for verification, and my profile picture is of me. However, my artwork, book titles, notes, and other content have disappeared. I have been a loyal customer for many years and suspect my account may have been hacked or reported maliciously. If possible, please reach out to some of my friends who can confirm my identity as RDG on Facebook. I am a surgeon and author with around 40 lifelong friends on the platform. The disappearance of my content, especially my original artwork, is affecting my online presence negatively. For privacy reasons, I prefer using my initials, RDG, instead of displaying my full name. If my concerns cannot be addressed, I would like my content to be returned. Thank you. Sincerely, Richard D. G.

I created the "African Trance" page for organizing events and promotions. Recently, I added an admin, Vanessa, and we handled the marketing successfully. However, after adding Chris Jansen van Rensburg (aka amodkit), he removed Vanessa and me as admins without permission, taking over the page and claiming the events. This individual has essentially stolen my page, potentially profiting from my work and blocking my access. The rightful admins were Vanessa Taljaard and myself. I request to ban Chris Jansen van Rensburg and any other unauthorized individuals from the page.

I am encountering difficulties logging into my Facebook account. Although I have the correct username and password, I am not receiving the SMS code necessary to log in. Due to obtaining a new phone, I suspect the SMS code is not being sent to the linked number, preventing my access. I would like the Facebook team to eliminate the security alerts requiring an SMS code for login. I prefer to only use my email address/phone number and password for logging in without the SMS verification. I am facing challenges receiving the code, and I believe removing it will resolve the issue. Please update the contact number associated with my account: - Username: Tamara Morlyn George - Email: [redacted] - Current primary contact number: [redacted] - Password: Akeelah2011

My account was hacked last Sunday, March 10th, at 1:34 PM Philippine time. I received an email notifying me that another email address, [redacted], was added to my account without my knowledge. Despite attempting to reverse the changes, my email and phone number associated with my Facebook account were deleted by the hacker. I reached out to my friends to report the issue since I was locked out of my account and the hacker even scammed one of them. I desperately want to regain access to my Facebook account as it holds ten years' worth of memories. I am willing to provide photos of past posts or have my friends, family, and exes vouch for my ownership of the account. Alternatively, a live video call can be arranged for verification. Mark Zuckerberg, I plead with you to help me retrieve my account.

Subject: Report of Fraudulent Activity on Facebook Dear CEO of Facebook, I am writing to address the recent fraudulent activities I experienced on your platform, causing significant financial loss and emotional distress. Over the past two days, unauthorized transactions were made through Facebook ads without my consent, leading to immense stress in my life. I intend to take legal action against your company in response to this issue. As advised by my legal counsel, I am reaching out to bring this matter to your attention. I urge your prompt response and appropriate actions, including compensation for the damages incurred. The lack of security measures against such scams on your platform is concerning, especially for a reputable company like yours. I have attached details of one of the unauthorized transactions for your reference. I expect a resolution and an apology for the negligence in handling these fraudulent activities. Please address this matter promptly and provide compensation as necessary. Thank you for your attention to this urgent matter. Sincerely, Rahul S. Contact: [redacted]

I recently encountered an issue with Facebook stating I violated their policies, although I'm unsure of the specific reason as they only provide a generic response. When attempting to recover my account, Facebook claims my email does not match any disabled accounts. Interestingly, Yahoo states my email was deactivated due to inactivity. Could this be the reason Facebook can't recognize my email? I need assistance accessing my Facebook account and updating the email, as Yahoo has been unhelpful with vague responses. Their apologies are not solving the problem. I modified my Facebook name and email years ago due to privacy concerns from a stalker in Seoul, S.Korea, and now I need access to my account.

Dear Facebook Team, I am writing to address the sudden disabling of my Facebook account, which has also affected my access to Instagram and other connected accounts. This account is legitimate, and I can provide the necessary documentation to verify its authenticity. Losing access is distressing as it holds vital contacts and information for me. If I inadvertently breached any of Facebook's terms, it was unintentional and I would appreciate understanding and guidance on the specific policy violation. I strive to maintain respectful conduct on the platform. I sincerely apologize for any unknowing missteps and I am committed to rectifying any issues in compliance with the guidelines. I am hopeful that my account can be reinstated, considering the circumstances of unintentional infractions. Your response and clarification on this matter would be greatly appreciated. Thank you for your attention to this matter.

I have forgotten the password to my Facebook account. When trying to regain access, Facebook sent me a list of previous email account names but I couldn't remember the passwords for those. I selected the option "not available to me now" and proceeded with the account recovery process. Facebook instructed me to contact three trusted contacts to obtain codes to regain access. After receiving the codes and entering them, Facebook notified me that I was trying too often and to wait before trying again. Despite waiting for several intervals of 4, 8, and 24 hours, I still encounter the same message. I am in need of assistance with this matter.

My account was hacked, and the password was changed. I somehow managed to stay logged in but can't access my recovery email or number. I've tried to reset my password multiple times with no response for 7 months. Recently, when I tried again, the recovery code was sent to my boyfriend's phone. After changing my password to "Bloom.[redacted]," it showed as successful, yet upon logging in, it directed me to the account of Darius Maurus, which was empty. When trying to log back in with my email "[redacted]" and the new password, it declared it incorrect. Strangely, when using the credentials for the Darius account, I could access it. Any assistance would be appreciated. My current email is "[redacted]" Thank you.

Good afternoon, I have a serious issue with my Facebook account under the username nancy.glez.[redacted]. It has been a while since I last logged in, and I am struggling to access it. I forgot my password, and when I try to recover it via email, it provides me with an incorrect email address and doesn't allow me to input the correct one. I kindly request your assistance in resolving this matter promptly. Thank you.

Hello, my name is Christina Graham, and I reside in Bluntisham, UK. It appears that I have been locked out of my original Facebook account. The profile picture on that account features me, my ex-husband, and our two children with the year [redacted] displayed at the bottom. I am an alumna of de Stafford school in Caterham, Surrey. I am a mother to seven children, including Charlie, Claire, Anne-Marie, Chris, Jesse Mawuli Graham, and Mawunyo Ami Graham. Some of my friends listed are Adam Collins, Simon Collins, David Fidler, Roger Smith, Peter Fearis, and Richard Fearis, as well as Janet Dixon, Pauline Hascome, Denise Taylor, Kristiana Taylor, Christine White, Tanya Smith, Maria Downey, and Bridie Downey. I have tried to access my old Hotmail account but have been unsuccessful. I have created a new Facebook account but am eager to regain access to my original account to stay connected with my family and friends. I am looking forward to your prompt response. Mrs. Christina Graham.

I'm having trouble accessing my Facebook and Messenger accounts because I'm not receiving the SMS 6-digit security code after entering my login information. After inputting my email and password, a prompt appears asking for the code that was sent to my phone. However, I have not been getting these codes since March 13th, [redacted].

Hello, I'm Lorna Escora. My first and oldest account is [redacted] It was disabled around Feb 26th, I believe. The issue started when I added a friend from the USA who then called me about his apartment rent. Shortly after, I blocked him. Following that incident, my Facebook account got disabled. Before this, in early February, another friend sent me a video asking if it was me, leading to suspicions of a hacked account. I tried creating new accounts on my phone, all of which got disabled. I am unsure how to submit a report to Facebook. A friend from Germany, Helmut Hausner, also inquired about why my account was disabled. I am not a scammer, just someone who adds and chats with friends. Could you please help me in recovering my disabled account? Thank you for any assistance you can provide.