Facebook Customer Service Issues

Subject: Issue with Advertiser Account Dear Sir, I am Sahdev, and I appreciate using this platform. Recently, my ad manager account was disabled, and I am unsure as to why. I have been careful to adhere to Facebook's community standards and ad policies, and my ads have always been approved. If I have unknowingly made an error, I sincerely apologize. I have thoroughly reviewed Facebook's policies and standards, and I commit to complying with them in the future. I kindly request a reevaluation of my ad account's status and reinstatement. I truly value being part of the Facebook community and wish to continue utilizing this platform. Below are my ad account details: Name: Sahdev Page: monkgrab1 Email: [redacted] Thank you for your attention to this matter. Regards, Sahdev

I have been receiving numerous notifications regarding unauthorized purchases of game credits for Texas Holdem Poker while I was asleep. This morning, I found my Facebook account locked due to unusual activity. I was surprised to see transactions made through PayPal, as my Facebook account is linked to my credit/debit card. Despite receiving several receipts from Facebook about deductions, I haven't noticed any debits on my card through Facebook. I appreciate the prompt response from PayPal in resolving this issue. I have spent the whole day working with my bank and a third party they introduced to set up a cloud server account in the US, even though I am in Australia. I am unsure how this breach occurred and would appreciate an explanation. Thank you, Tania.

I was using Messenger when someone claiming to be a general from Iraq wanted to chat. I switched between Messenger and Facebook when they asked for a photo. I mistakenly sent a picture of someone else, then needed to locate my identification in my files. As I was searching, my Facebook was disabled before I could send it. It's not fair, I'm 61 and not very tech-savvy with phones or computers. I've tried sending my New Zealand driver's license twice now for verification. Please address this. Thank you, Steve D. B.

Hello Facebook Support, I am experiencing a login issue with my account. Previously, when I accessed the Facebook app, it would take me directly to my newsfeed, but recently it keeps redirecting me to the login page. Although I followed the usual steps to log back in, it indicated my password was incorrect. I suspect my account may have been hacked or compromised. The problem is I no longer have access to the email I used to sign up with. I am reaching out for assistance as I prefer not to create a new account. I used to log in with both my email and phone number, which is [redacted]. Is there a way to receive a text for verification instead? Your prompt help in recovering my account would be greatly appreciated. Thank you, Jose Torres.

My Facebook account, patrick.mcguirk.fiftythree, was hacked around Thanksgiving [redacted], along with 30 million others. The hacker changed my password and email address, making it impossible for me to reset them through the provided links. I recently discovered that my account has been removed. I would greatly appreciate any help in recovering my account and resetting everything. I didn't fully realize how much I relied on Facebook to stay in touch with my family until now. Thank you.

Subject: Issue Creating Ad Account in Business Manager I encountered an issue while trying to change the timezone for my ad account ("makeupandcare([redacted][redacted])") in the business manager for Kesari Inc. ([redacted][redacted]). Following Facebook's instructions, I deactivated the ad account as it cannot be modified directly in Business Manager. However, when attempting to create a new ad account, Facebook did not allow me to do so. Through my own investigation, I discovered that there is a limit of one account creation. I kindly request an increase in the account creation limit to proceed with setting up the new ad account. Thank you. Best regards, Murali Gadekar Kesari Inc.

Dear Team, I am reaching out regarding the recent tensions between Pakistan and India. Unfortunately, some Indian individuals have been making false reports on Pakistani pages, groups, and posts. One example is a fake claim made under Notice #: [redacted][redacted]. As a result of these false reports, my group "Be Like Bro" was deactivated. This group is a personal and legitimate business ID that has been active since before [redacted]. I am also an admin on various brand pages and have been running Facebook Paid Promotions. Despite some group members targeting me and reporting my ID, I have not violated any rules. I kindly ask for your understanding of the situation and request that my ID be reinstated to enhance the privacy and security of my profile, group, and pages. Best Regards, Fidyan Naeem

I am struggling to regain access to my Facebook account. After changing the password, I encountered a security prompt asking for codes from three friends, but my friend is unable to provide it. I am Nathaniel M. Jr. from the Philippines. I have many friends on the platform, and I am willing to verify my identity to access my account. I assure you that my account has not been hacked; I solely changed the password. Can you please guide me on how to directly access and bypass the security questions quickly? I am frustrated and eager to regain entry into my account without delays or additional queries. Your prompt assistance in resolving this matter will be much appreciated.

My account, belonging to Adebayo Lukman Olayinka, has been disabled for over a month and a half without any clear reason. I have tried appealing and confirming my identity, but I have not received the necessary six-digit code to regain access. I then created another account under the name Lord McLecxy with phone number 0[redacted]. This new account was also locked and required security verification code, which I never received. I have tried multiple solutions on Facebook without success, including contacting the provided number starting with 3****. I need assistance in reactivating both accounts and retrieving the funds involved. Account Details: First Account Name: Adebayo Lukman Olayinka Email: [redacted] Phone Number: +[redacted][redacted] Second Account Name: Lord McLecxy Phone Number: 0[redacted] Your help in resolving this matter would be greatly appreciated.

I'm experiencing difficulty deactivating my Facebook account. I keep receiving a misleading error message claiming I'm timed out, which is inaccurate. This issue occurred during my previous attempt as well, causing privacy concerns. Now, I simply wish to delete my account entirely. I continue to face the same problem of being timed out during the final step. If this matter is not resolved promptly and my account is not deleted, I will take further action and make this public. Due to having a stalker, this situation is crucial to me. I am determined to pursue legal action if necessary and utilize my expertise as a Marketing consultant in leveraging various social media platforms.

Hello, my name is Amy Beth Gislar from Ottawa, Kansas. I am trying to deactivate my account temporarily due to my upcoming back surgery. However, I encountered a problem as my account is registered under my old email address, [redacted], which is no longer in use. This prevented me from changing my account's status or receiving a password reset email. Despite only attempting to reset my password a couple of times, the system indicated that I had exceeded the limit. I attempted to update my email and phone number, but the issues persisted. Currently, my email is [redacted], and my phone number is [redacted]. I am a single mom currently unemployed, with aging parents in their 70s. Given the confusion and obstacles faced, I have decided that the best course of action would be to delete my account and recreate it after my recovery. I would appreciate any assistance you can provide. Thank you, Amy Beth Gislar

Hello, my name is Nicole Samone Oshodi and I am facing a dilemma. A hacker gained access to my Facebook account and retrieved my previous passwords, which were "9344samoon," "77devon5A," and "77dylan5F." My email, starting with [redacted], is associated with the name Nicole Samone-Daze Oshodi on Facebook. The unauthorized person changed both my email and password to [redacted] I have provided Facebook with my government ID, unemployment information, cell phone bill, and debit cards to verify my identity. Losing access to my account, especially with all my sons' photos, has been devastating. I urgently need help to regain access to my Facebook account and secure it. Thank you in advance for your assistance.

On the 6th of October [redacted], my father passed away, and my mother five years before that. I have reached out numerous times to the central and chief minister of West Bengal through CPGRAMS and DPGRAMS sites as an Indian citizen, but have received no assistance. Currently, I am struggling to survive with only a few biscuits and water due to extreme poverty. Despite being well-educated, I am unemployed and unable to qualify for government exams or corporate jobs due to my age of 44. I am not seeking financial help but rather a job for dignity and survival. It has been exhausting facing fraudulent job interviews and being unable to secure employment. I am attaching my resume for your consideration. If you believe I deserve a chance at a reputable and secure job, please assist me. Without family, money, or employment, my situation is dire, and I am left wondering if suicide is the only option. I am not asking for charity; I only seek an opportunity to live a respectable life. Please show compassion as you would if it were your child in my position. Your empathy and help would mean everything to me. Thank you.

Dear Facebook, I am writing to address the issue with my account that was disabled by mistake. I have provided all the necessary documents, including my Malaysian Visa and Bangladeshi Voter ID, to prove my identity as the rightful owner. Some individuals who hold ill will towards me have falsely reported my account, leading to its wrongful deactivation. They have even gone as far as creating fake accounts using my name and details, such as Md Injamam Ul Islam and Sinha Afrin Nafisa. Having operated this account for over 6 years, it holds significant importance to me. I firmly believe that the security system erred in deleting my account without just cause. I am a genuine individual and have submitted my identification details to verify this fact. I kindly request for a thorough review of this situation as the absence of my account is not only inconvenient personally but also affects my business activities. If further information is required, I am more than willing to provide it promptly. Thank you for your understanding and cooperation. Sincerely, Md Injamam Ul Islam

I would like assistance with an issue regarding my Facebook page. My profile is linked to my company page, Imagimedia. However, when I search for Imagimedia on Facebook, a different page with the same name from Lima Peru appears with a mix of my content and theirs. I am unsure if my information has been incorrectly linked due to the same name or if my content has been stolen. I am seeking a solution to remove my content from the other page and ensure that my page shows up in a Facebook search for "Imagimedia." Thank you for any assistance you can provide.

I recently set up a new Facebook account to create a page for my business. I did not make any posts on either page. Two days later, I received a notification about suspicious activity, but it wasn't clear whether it was related to my actions or someone else's. My account was then blocked, and I was asked to upload a photo of myself for verification, even though I had not previously shared any pictures. Eventually, my account was disabled without explanation, leaving me without access to Facebook. I would appreciate the opportunity to create a new account or receive information about why my account was disabled. Despite reaching out to Facebook twice via email, I have not received any assistance.

I recently got a new Samsung Galaxy 8+ phone and had my data transferred from the old phone. Now, I have two separate Facebook accounts with some friends on each and different profile information and photos. I would like to merge the accounts so all friends are on one list and the profiles are combined. Additionally, some friends were removed, and I can't send new friend requests or follow some profiles. Is there a way to merge the accounts and restore connections? Also, how can I search for potential Facebook friends?

I suspect there is a Facebook page created years ago that targets me with hate. It includes photos of my daughter and family members, some possibly taken from my deleted account. I have not seen this page but have been informed it is active and harmful. The content also involves pictures I believe were shared for drugs. I seek assistance in locating and shutting down the page to protect my mental well-being and my daughter's future. I intend to pursue legal action against those responsible, particularly a Dwayne Henry from Warsop, now possibly in Pleasley, Mansfield. The page is reportedly hard to find due to privacy settings. My priority is the removal of any photos of my family from the page. My name is Joanne Avison.

I experienced a power outage recently and since it came back on, I've been unable to access Facebook. A few years ago, I switched my email to [redacted] from [redacted] Now, Facebook is requesting the password for my old email [redacted], which I can't find. Since that email is no longer active, I can't receive a temporary password from Facebook. I've tried contacting Facebook at [redacted] but haven't been able to reach anyone. My phone number is [redacted]. I also have another account under Dorene Bennett, which I'd like to delete as I rarely use it. Thank you for your assistance. - Dory

I'm experiencing issues logging into Facebook because I'm not receiving the security code on my mobile due to slow WIFI in our rural area. Facebook is showing a message saying I have requested too many codes. This has been ongoing for several days despite changing my password multiple times. I have considered the suggestion of sending a photo with the security code but prefer not to. Our Facebook site is under JohnPegPeterson. I'm hoping to resolve this matter soon to stay connected with my family.