Facebook Customer Service Issues

I did not request my account to be deactivated. I requested a password reset but haven't received it. I only use one email address and don't have a cell phone for account recovery. Thank you for your help. Jai

I need Facebook to resolve an issue with my Facebook page on Messenger. I am unable to use it no matter what I try, and creating a new Facebook page is not an ideal solution. This situation has been frustrating, and I hope for a quick resolution as Messenger is my primary means of communication with specific individuals. I appreciate your assistance in fixing my Facebook page on Messenger promptly.

I have been unable to log in for many days. Initially, there was an issue, my profile got verified within 2 days, and I could log in to Facebook. Now, for the second time, I am facing the same problem where it says my account is under security review. How long will it take for me to regain access? This is my personal business account, please assist me, Facebook service provider. It is urgent as I do not have any email linked to my account, only by my phone number can I access it. My ID is [redacted] and username is Rahul Ostwal from Unique Fashion World. I mistakenly provided a personal picture for profile verification. I apologize for the error and assure you it won't happen again. Could you please explain the reason for the ongoing security checks and why this issue is occurring? Thank you for your attention, and I trust you will promptly assist me with this matter.

My sister, Karina F.D. and Aldo F. from San Gabriel, CA keep spamming the report button on me and my friends from PA and beyond. She couldn't access her FB account because my sister reported it pretending to be her. FB sent my friend a message last Friday about suspicious activity. After sending a picture to FB, her account got locked out, possibly due to hacking by my brother Carlos D. and Aldo F. from San Gabriel & Alhambra, CA. Surprisingly, they linked my mom's phone number to her account. We found out about this on Friday when checking our mail. Saturday night, her account got disabled again. My mom is considering involving the police due to this ongoing abuse.

My accounts have been hacked, including my emails, Facebook, and bank accounts. I need assistance to address this unsettling situation. Recently, my wife left and I discovered she married an older Japanese man on October 8th, coinciding with when the hacking began. My iPhones are being remotely controlled, and my files have been taken. I seek help to regain access to my accounts. The registered phone number now belongs to my ex-wife, making access difficult for me.

A couple of years ago, I had a Facebook page called "Bullet Sourdz Wavy" that was hacked multiple times, leading to my ex-girlfriend impersonating me on it, causing quite a mess. After securing my Facebook account, I was asked to verify my identity with my license, but I have since lost access to the account. The page was linked to [redacted] I've lost touch with friends I can't reconnect with and have even discovered I may have a child from the past whose only contact was through that Facebook account. Despite receiving emails about activities on the account, I can't regain access. I am willing to comply with any necessary steps to restore my account and would appreciate any assistance to reconnect with my past connections. Thank you.

There is a concerning situation on Facebook involving four women who are bullying another woman and her children. The harassment includes posting lies and insulting kids. It seems to revolve around an ex-partner, but dragging children into this is unacceptable. The behavior amounts to slander. The individuals involved are Victoria Faylene (the ex), Shannon Nicole McCoy (friend of the ex), Myndi Martin Sparks (friend of the ex), and Audrey Winter (friend of the ex). I possess evidence of Shannon McCoy bullying a 15-year-old boy online by calling him disturbing names. Despite no charges being filed against the boy, Shannon's actions are distressing. Legal action for slander is being pursued. The lack of effective action by Facebook against such bullying is disheartening. There are plans to contact news outlets to highlight this issue further if Facebook fails to address it. It is crucial to stop this behavior before it escalates and causes harm, potentially even leading to tragic consequences like suicide. The screenshots of the offensive posts are available if necessary.

I woke up this morning to find that once again, I've lost control of my fx_freak Instagram account despite following all the steps you recommended for securing it. I've been using Instagram trouble-free for years, but with over 21,[redacted] followers, it seems I've become a target. There appears to be a security vulnerability that's being exploited, allowing hackers to gain access. I urgently need to speak with a live support representative to address this issue. Losing control of my account repeatedly is distressing, especially as I rely on it to showcase my artistic creations. Despite implementing all your suggestions, the problem persists. I suspect I may have mistakenly engaged with a fraudulent support channel. Please, provide me with a contact number to reach a support agent directly. I am in desperate need of assistance.

Dear Facebook Company, I am reaching out from Egypt regarding an issue that occurred precisely 24 days ago on November 8, [redacted]. My Facebook account was disabled by your team, citing a copyright violation. I have submitted various forms of photo ID as requested but have not received any response from you. I want to clarify that I did not violate any copyright after the second warning you provided. Suddenly, my account was disabled without any further communication. When attempting to create new accounts on Gmail or Facebook, they were also blocked. I kindly ask for your assistance in resolving this matter as it has impacted my employment status. Please contact me at [redacted] Thank you for your attention to this issue. My disabled email address is [redacted]

Dear Facebook Company, I am writing from Egypt regarding an issue I have been facing for 24 days since November 8, [redacted]. You disabled my Facebook account, citing copyright violations and requested confirmation of my identity through photo ID, which I promptly provided. However, I have not received any response from you. I did not violate any copyright after the warning you issued, but my account was still disabled. Subsequently, when I tried to create new accounts on Gmail or Facebook, they were also locked and disabled. Please reach out to me at [redacted] to work towards a resolution as this issue has impacted my employment. Thank you for your attention to this matter. The disabled email address is [redacted]

My Facebook account was disabled approximately a month ago without any prior notice. I tried reaching out to friends to understand the cause and one mentioned experiencing a similar issue due to frequent name changes, an action I did not take. I submitted a copy of my passport to Facebook as requested and patiently awaited their response. Despite being a loyal 8-year user, Facebook ultimately declared me ineligible, denying access to my account without explanation. I kindly request the reactivation of my account as a Christmas gift, or if unattainable, an explanation for the abrupt suspension. Alternatively, granting temporary access to download my cherished memories and notify friends of updated contact information would be greatly appreciated. I humbly ask for a precise timeline for potential account restoration. Your prompt assistance on this matter is highly anticipated. Thank you.

I had an iPhone 6s which broke, and since then, I purchased a new phone. I'm having trouble logging into my Facebook account because I can't remember the password. The Facebook account was linked to [redacted], an email that I don't frequently use. Whenever I try to access the account, it prompts me to confirm via email, which I struggle with as I don't generally use that email address. I've given up on trying to regain access to it and have created a new account with the same phone number as the old one. However, I wish to recover my old account and each time I attempt to access it, it requests confirmation via email instead of using my phone number. My lost account was under the name Abdullah Omar.

I'm trying to open a business account called Taylor Made, but I encountered a problem with Facebook's photo verification process. I've never used Facebook before, and when prompted to provide a photo to 'get back on', I submitted a picture of my dog, resulting in my account being disabled. I refuse to upload my license due to privacy concerns surrounding Facebook's data practices. I'm looking for an alternative way to reactivate my account. Interestingly, I created an Instagram account the same day without any issues. Could someone reach out to help me with this situation? Thank you.

Hello everyone, My name is Ciara Mohamed or @ciaracel from Trinidad & Tobago. I wanted to bring to your attention that my account @nudesbycc has been deactivated this morning. This account was created for a newly launched clothing line named Nudes By CC which I share with my partner, Cherise Couri (@cherisecouri), who has also reached out to you regarding this matter. Nudes By CC offers a collection of nude-colored bodysuits, hence the playful name. Our profile strictly adheres to the guidelines of Facebook/Instagram and the laws of Trinidad & Tobago, with no nudity or inappropriate content. We are unsure why our account was removed and respectfully request its reinstatement promptly, as our Instagram sales are crucial for our upcoming December [redacted] launch. Our Instagram page was planned to be the main platform for our online sales and marketing efforts. We are awaiting your prompt response. Thank you, Ciara

I have had my Facebook account for nearly seven years, and when I created it, I used an outdated email that I no longer have access to. The two phone numbers associated with my account are also obsolete. I recently tried to log in on 12/1/18, only to find that I had been logged out. Despite entering my usual password, Facebook indicates that it is incorrect and claims it has been changed. I have not altered my password since I first created my account. I fear my account may have been compromised as I'm unable to verify my identity through Facebook's Help Center due to the outdated email and phone numbers. This issue has extended to Messenger as well. I have attempted various solutions with no success. With over 4,[redacted] friends on Facebook, resolving this is urgent. If there is any assistance you can provide, I am willing to update my email to prevent this from occurring in the future. Any help would be greatly appreciated. Thank you.

My SBCGlobal account, kathyurwiller@sbcglobal, was hacked over Thanksgiving weekend. The hackers set up a false email, kathyurwiller@hotmail, to intercept replies from my contacts. They also deleted my contact list in the SBCGlobal account. I tried to send warnings to some contacts, but only a few received the emails. On 11-30, my daughter informed me that my Facebook account had been hacked as well. Despite changing passwords multiple times, I noticed someone else accessing my account. I lost complete access to both accounts by the afternoon of 11-30 during my retirement party. Please, can you help me shut down the compromised account? I will provide my new email for communication. Once I'm confident my friends and I are safe, I plan to create a new Facebook account. Thank you for your assistance during this troubling time.

Hello, I've been attempting to sell my son's secondhand trainers from Nike and Adidas, some t-shirts from Asda, and a CK perfume that was an unwanted gift on a marketplace platform for quite some time. They have been listed for £8 and £2. Recently, I have received messages stating that I have violated their selling policies. I assume they might suspect the items are fake, which is not the case. They are simply items that have been outgrown. Despite explaining this, I have been blocked from using the Marketplace altogether. I have never received any complaints about the items I have previously sold, and I have a positive rating from past buyers. I am puzzled by this situation as I am not receiving any clear explanations from the platform. Can someone provide assistance with this matter? Thank you.

My phone inadvertently switched to Chinese while I was trying to resolve issues with my Facebook account following an update, suspecting it was hacked. After reading online comments, I came across a number, [redacted], which claimed to be Facebook support. They requested a cyber code to verify my account due to supposed hacking from Japan, advising me to purchase a $[redacted] Google card from Walmart and share the code. Regrettably, I fell for this scam and lost $[redacted]. I am puzzled why this number is suggested on Facebook for fixing accounts. I would like to have my Facebook account closed. My email is [redacted]@gmail.com.

I lost access to my account around two years ago and have been struggling to recover it ever since. Unfortunately, I no longer have access to the backup phone number or remember it. The email associated with my Facebook account is also inaccessible because it's been so long since I last used it, and I no longer have the same phone number linked to it. The account in question is under the name Ember M. S. Ferguson with the username possibly being Amber.M.Ferguson or on Instagram it is @AmberFerguson1. The email address I used may be [redacted], and the phone number associated with the account could be [redacted], although I'm uncertain. I have no way of accessing either the phone number or email. Please assist me in regaining access to my Facebook account.

Hello Facebook, My ad account number is [redacted][redacted] and my appeal case number is #[redacted][redacted]. I want to express my apologies for the inconvenience caused by my violation of the Facebook ad policy. I realize now that my account was deactivated due to inactivity for 60 days, a measure in place to prevent abuse and fraud. I take full responsibility for not being aware of the policy and will make sure to stay informed and compliant moving forward. I understand the importance of following the guidelines and building a positive relationship with Facebook through better ad practices. I seek guidance on steps to reactivate my ad account and assure you of my intention to adhere to the rules without any dishonest intentions. Thank you for your assistance.