Facebook Customer Service Issues

After surviving a heart attack and experiencing memory loss, followed by a challenging time in jail and hospitalization, I found myself in a difficult situation with my former girlfriend tampering with my phone and social media accounts. She not only changed my email and password but also chose to end our relationship. Despite my attempts, I recently discovered that my account has been deactivated, and the precious photos, especially of my son, are at risk of being lost forever. I am reaching out for assistance as a last resort to recover my account. A dear friend is supporting me through this process, and I hope to regain access to my cherished memories.

Dear Manager at Facebook, I am writing regarding the recent disabling of my Facebook account under the name Atul Gosalia. I was informed that a post I shared violated a third party's copyright, and I would like to sincerely apologize for this unintentional mistake. I assure you that I will be more careful in the future to avoid such issues. I kindly ask for another opportunity to regain access to my Facebook account. Please let me know if there are any specific steps I need to take to address this matter promptly. Thank you for your attention to this matter. Sincerely, A. G.

I am writing to address my disabled Facebook account. I did not deactivate it, and I am unable to visit the help center as it indicates there is no internet connection. Having mental health issues, I rely on my account to communicate with family and friends and to access my photos, which are only stored there. I believe that Facebook serves the purpose of connecting people, and I respect freedom of speech; I do not engage in bullying or intentionally hurtful behavior. It does not seem just to be blocked simply because someone disagrees with my opinions. I kindly request the reinstatement of my account, as it is my primary means of keeping in touch with loved ones, and its absence is adversely affecting my mental well-being.

I'm having trouble accessing two Facebook accounts that I created for use with SimCity Buildit. I hastily made these accounts with minimal information as they were mainly for game saving purposes and connecting with friends who also play. I only added a profile photo. Unfortunately, I accidentally closed the account switch icon, leading me to log out. Now, when trying to log back in, I realize I never added a backup phone number. While I can reset the password, the system prompts me to secure the account with a phone number, which I cannot do as my phone number is already linked to another Facebook account. Is there a way to recover my two accounts? Thank you.

My name is Abed Hassan. My Facebook account was deleted by mistake. Despite sending all the requested information and photos for recovery, I have been unsuccessful. I created a new account, which was also disabled. I received a code, but it linked to an old account from [redacted] with only 22 friends, not the one I cherish with [redacted] connections. At 68 years old, Facebook is essential to me as it keeps me connected with friends and family, even serving as a virtual family. I have my daughter and grandson in one profile, but I miss the other account terribly, as it holds my memories, pictures, and life. I am seeking assistance to recover my original account, as it means a lot to me. Thank you. Abed Hassan DOB: February 25th, [redacted] Location: Saida al Janub, Lebanon Education: High Point College (now University)

About 1 and a half years ago, I deleted my Facebook account. Recently, I got an email that seemed to be from Facebook asking me to confirm a registration, but it looked like a phishing attempt, so I didn't click on anything. I have no intention of rejoining Facebook. Now, I am getting notifications in my Google email's social folder about people trying to add me as a friend on Facebook. Since I deleted my account and didn't verify the new registration, I shouldn't be getting these notifications. I suspect someone might be using my old account name (my Gmail address). This needs to be stopped, or I may need to take legal action to resolve the issue.

Last night, when I tried to access Facebook on my phone, I noticed that I was logged out, which was unusual. Since I hadn't logged in for a while, I couldn't remember my password, so I tried the "forgot password" option. However, I received an error message stating that my account couldn't be found. When I switched to my computer to reset my password, I was able to locate my account and requested a code to be sent to my email. Unfortunately, when I tried to enter the code, I was informed that it had been attempted too many times right from the start. Even though I can still use Messenger, Facebook seems to be behaving as if my account doesn't exist, despite having had it for years. I'm unsure if my account is being tampered with, and I would appreciate any assistance. Thank you.

Last week, my Facebook account was hacked, and I've been unable to access it since. The hacker is contacting my friends through Messenger, pretending to offer money in a scam. I created a new account shortly after, but it remains unused. I've tried reaching out to Facebook without any luck. I would appreciate any assistance in regaining access to my original account. Thank you for your help.

I am currently unable to access my original Facebook account. When I try to log in, I am directed to create a new profile, which I do not wish to do because all my personal information is on my original account. My username is John W keel, and my email is [redacted] I believe someone may have tampered with my account as I cannot view it. I have been trying to reach out for assistance through messages but have not received a response. It is urgent for me to regain access to my account as I have important connections and information there. Your prompt help in resolving this issue would be greatly appreciated.

I have been using the same phone to log in for the past 5 years without any issues. However, yesterday I was prompted to enter my password, which I have forgotten since I never had to use it on my device before. Despite trying all day yesterday to recover and reset my password, I have been unsuccessful. The codes I receive for recovery remain the same and when I try to submit them, I encounter an unknown error or a message about exceeding the number of attempts. Even after waiting for 24 hours and trying the "new" codes today, they turn out to be identical to the ones from yesterday, leading to the same error message regarding the attempt limits. I have checked my page through my wife’s account and found no signs of hacking. If I could bypass the code screen to reset my password, I believe everything will return to normal. I would appreciate any assistance as I wish to retain access to my original account due to the sentimental value of the photos and memories stored there. Thank you for your time, and I am hoping to receive a response soon.

I am facing issues accessing my Facebook account on a new laptop due to password problems. After trying to reset it multiple times with six-digit codes, I received a message saying I entered too many codes. When I returned to the issue, Facebook no longer recognizes my account linked to my phone and email, although I received codes last week. Moreover, I received duplicate texts when requesting codes. The FB app on my iPhone lacks a help center option, adding to my frustration with the difficulty in reaching out to Facebook for assistance.

I am encountering repeated bans on Facebook due to old or harmless content getting reported. Despite not using offensive language, a recent ban for a comment on a post is perplexing. Even after a prior ban lifting, a new ban for 21 hours has occurred when attempting to share a post. Additionally, creating a new Facebook account has proven challenging, with an extended review process for a simple profile picture. This hindrance is affecting my communication with others, causing missed deadlines, and frustrating those awaiting my responses. The bans seem unjustified, especially as I adhere to community guidelines. My reliance on Facebook for interactions is essential, and these restrictions are causing inconvenience and anger.

I invested [redacted] ZAR in what turned out to be a scam led by FX leader through an ad on Facebook from Fast Stats. As I tried to report the ad, it got hidden, but you may still have access to this information. I came across approximately three more ads using Mark Shuttleworth's name and photo, which seem suspicious and likely not authorized. Their use of his identity gave them credibility and led me to invest. I believe such ads should be banned on Facebook to protect others from being scammed when seeking opportunities to build wealth.

I am currently experiencing an issue with my new Facebook account set up for my photography business. Last week, I created the account without adding my phone number or a profile picture. Today, when I attempted to log in, I was forced to provide my phone number for security purposes without the option to decline. Subsequently, I had to add a profile picture without the ability to opt-out, which was frustrating. Now, every login attempt returns a message stating that my account is under review due to the photo I submitted for security reasons, preventing me from accessing Facebook. I solely intended to manage my photography business page and did not anticipate encountering these security settings. While I acknowledge Facebook's commitment to safeguarding users, I feel disheartened by the lack of control over these requirements, and I am eagerly awaiting a resolution.

I am experiencing issues where my messages are not loading or sending. Initially, the messages would fail to send, and now, on any platform I am using, conversations are failing to load messages and nicknames. It seems like the app is treating it as if I have never talked to my friends before, despite it acknowledging previous messages. After encountering a domain error, I uninstalled and reinstalled Messenger on my mobile in the hope of resolving the problem. However, now messages are not sending at all. I have tested sharing content from Facebook to Messenger and confirmed with friends that they received it, indicating that the issue might lie on their end. I am seeking assistance on how to rectify this problem, either through troubleshooting steps or a complete fix.

Recently, someone from Morocco has attempted to hack my account numerous times, as evidenced by the IP address notifications. Unfortunately, they managed to gain access yesterday. Changing my password as advised by Facebook did not prevent the hack. Facebook then requested my photo ID, which I submitted. However, I received a response in Arabic and was unable to change my password. I encountered a message stating "You have tried entering too many codes. Try again later," hindering my efforts to secure my account. Moreover, the Arabic email mentioned that the link can only be used once. I am seeking assistance on how to regain access to my account.

Hello, I am Joshua Bell and I need assistance resetting my Facebook password. Due to my ex-wife's multiple hacking attempts, I am locked out of my account's reset option. I am willing to provide any necessary information to prove my identity. There is a no-contact order between my ex-wife and me, and I am concerned she might use my account to violate the terms, putting me at risk of jail time. I urgently need help to reset my password and secure my account to prevent any potential harm. I have evidence of her login attempts and need to ensure the safety of my personal information for the well-being of my new family, especially during the holiday season. Kindly assist me in this matter. Thank you.

Hello, I need some guidance on reporting a situation. I left a comment on a post, and the person misunderstood my intention related to work. Despite my attempts to clarify, she proceeded to my profile and contacted my boss, aiming to get me fired. Disagreements are normal, but jeopardizing someone's employment is unacceptable. Her name is Mariam Sol. Here is a link to her profile on Facebook [redacted]. I removed the comments as per my boss's advice to safeguard myself.

Dear Facebook, My name is Jay Livermore, and I recently became the President of Noxon Road PTA. I discovered that the previous president had created two PTA Facebook pages but only shared the login details for one. Unfortunately, she claims to have forgotten the information for the unused page. I have successfully transitioned parents to the correct page and now need assistance in closing the unnecessary one. Please help me delete the Facebook page we no longer use. Kindly contact me via email at [redacted] for instructions on which page to remove or to provide me with the necessary login details to delete it myself. Thank you for your help. Best regards, Jay Livermore Noxon Road PTA President

Dear Sir or Madam, I am writing for help with an issue logging into my account, [redacted] (Alexandra Gordina). Upon attempting to log in, I received a message stating "Your account has been disabled." I have always followed Facebook's policies and do not understand why my account was disabled. This lockout has left me unable to access business pages (YPUN and International Relations Career Challenge) and various groups I manage on Facebook. This restriction significantly impacts my UK-registered company's business activities (YPUN LTD) as I cannot communicate with clients. I've also noticed that clients are unable to access these pages on Facebook, which harms my business's reputation. Although I submitted my ID for verification as prompted on the login page, I have not received any confirmation or further communication from you on this matter. I request prompt resolution. Thank you for your assistance. Best regards, Alexandra