Facebook Customer Service Issues

I posted information on Facebook about indigenous stories and genocide in the USA to highlight the dangerous situations in the world today. However, I was suspended for 30 days. It seems that Facebook may not have appreciated my criticism of Erdogan's behavior and the discrimination against ethnicities. It's frustrating when social media platforms limit discussions on important topics. Regards.

Hello Facebook Support, I received an SMS on Monday containing a link that I accidentally clicked. This link mistakenly linked my mobile number to another Facebook account. It seems someone may have used my number on their account, leading to this issue. I then received an email informing me that my Facebook account has a duplicated mobile phone number. I am looking for guidance on how to undo the link created by clicking the earlier SMS and how to address the situation of my mobile number being used incorrectly on another Facebook account. My email matches my Facebook account. Thank you in advance for your help. Best regards, Kevin Xu

I received a notification on my phone yesterday about someone attempting to access my account through an unknown source. I immediately logged into my Facebook app, which prompted me to log in again as my session had expired. When I tried to log in using my long-standing email and password, it indicated that my password was invalid. Despite trying all the necessary steps, including trying to access my email, I am unable to regain access due to outdated contact information linked to my account. I have had the same Facebook account since [redacted]/[redacted] and have since changed emails without updating it on Facebook. I also tried to log in using my phone number, but faced the same password issues. I am eager to resolve this matter and avoid creating a new Facebook account. Rest assured, I am willing to provide any necessary proof of my identity.

I have been trying for two hours to speak with a customer service representative at Facebook to report a possible scam claiming to be a Facebook customer service provider. I need you to contact me at [redacted] so I can provide you with information to verify their account. They left numbers on Messenger that kept me up all night. Please trace the numbers they left so your legal team can investigate this. I am not sure what else to add here, but I am eager to speak with someone to explain in more detail. Please give me a call.

As an actor, I have regularly shared showreels of myself portraying various TV and movie roles over the years. YouTube typically allows this as long as it doesn't violate copyright. Recently, Facebook took severe measures against these copyright clips, resulting in the closure of my account along with all my connections, including charity pages I managed. This incident highlights the limitations of impersonal social media platforms like Facebook, where resolving issues would be much easier with human interaction. The abrupt closure of my account with no chance for discussion is a disrespectful way to handle individuals and businesses in such situations.

As an actor, I have consistently shared showreels featuring my performances in various TV and movie roles over the years. YouTube has confirmed that these videos do not violate copyright laws and explained how monetization is handled correctly. Recently, I have encountered issues with Facebook cracking down on similar copyright content. Despite years of building connections on the platform for personal and charitable reasons, my account was unexpectedly shut down in one fell swoop. Dealing with faceless social media companies like Facebook has highlighted the lack of human touch and understanding in such situations. I believe this treatment of individuals, businesses, and charities is unacceptable. While I am willing to adhere to Facebook's updated guidelines, the abrupt account closure has been distressing. I am hopeful that Facebook can swiftly reinstate my account so we can move forward positively from this unfortunate incident.

As an actor, I have regularly posted showreels of myself performing various TV and movie roles over the years. YouTube has informed me that it's not a copyright issue, and if monetized, the earnings will go to the owner. Strangely, Facebook recently took strict action against these clips, causing all associated accounts and pages, including charity ones, to be closed abruptly. I believe that having a human to discuss this with could resolve the matter amicably. I find Facebook's approach unfair to individuals, businesses, and charities. Even though I understand their increased enforcement, I am willing to comply with their guidelines. I hope that Facebook can reopen my account promptly so we can move past this challenging situation.

My account was hacked, and items were listed for sale that did not comply with Facebook's guidelines by the hacker. I promptly changed my password and contacted Facebook. Subsequently, I was blocked from Marketplace and all Buy & Sell groups. I appealed the block, and Facebook sent me a message stating, "Hi Roger, Your access to Marketplace has been restored. After reviewing the items you listed, we found that they follow our Commerce Policies. To complete the restoration process, you'll need to refresh Marketplace by clicking or tapping the icon from your computer or mobile device. After doing this, you should be able to access Marketplace." Unfortunately, despite my attempts to refresh the icon, I still cannot access my groups or Marketplace. I seek assistance with completing this restoration process.

As an actor, I've been regularly sharing my showreels on social media platforms like YouTube, featuring my performances in various TV and movie roles. YouTube has informed me that it's not a copyright issue as long as any monetization benefits the copyright owner. However, Facebook recently took drastic actions against these clips, leading to the closure of my account, including charity pages I've created. The lack of human interaction in such decisions by Facebook is concerning, as resolving these issues could be much easier with direct communication. I believe this treatment is unfair to individuals, businesses, and charities. Despite Facebook's stricter enforcement, I am willing to comply with their policies, even if I find them unreasonable. I hope that Facebook can quickly resolve this matter, reinstate my account, and we can move forward from this unfortunate situation.

To whom it may concern, I would like to express my disappointment with the inappropriate content on Instagram and Facebook. The prevalence of explicit material has caused conflicts in my personal relationships and has exposed my 12-year-old to inappropriate images and videos. The lack of control over such content is unacceptable, especially when it involves minors. There have been previous complaints about this issue, yet no effective action has been taken by the platforms. I used to enjoy using social media, but the accessibility of explicit content, including nude images and provocative dances, has left me feeling disgusted. This matter requires immediate attention and stricter regulations to prevent such content from surfacing on these sites.

I'm experiencing an issue with my business page when trying to share posts. An error message states that a link, allportlandmeproperties.com, is considered unsafe and needs to be removed. This link is outdated and no longer in use, making it challenging to delete from numerous old posts dating back over a year. Despite multiple reports to Facebook, the problem has persisted for weeks, impacting our real estate business. Our ability to showcase homes for sale and share updates with clients and friends is hindered. Moreover, we invest in promoting posts through Facebook ads and are concerned this issue may be affecting our sponsored content. We have been unable to locate where this outdated link is stored in our settings.

Dear Sir/Madam, I am writing to address the temporary block placed on my Facebook account associated with the email [redacted] Following a notification received, it appears that I am blocked from posting for 72 hours due to allegedly sharing inappropriate content involving minors. This accusation is deeply concerning as I have not posted any such content. Considering the gravity of this situation and my current state of health being pregnant at 34 weeks, I rely on Facebook messenger for communication. Therefore, it is imperative to resolve this issue promptly. I am eager to understand the specifics of the alleged content and seek clarification as I believe this to be a misunderstanding. Your prompt attention to this matter is greatly appreciated. Sincerely, Laura T.

I have been trying to explain the situation regarding a fake account scamming people on Facebook for about three hours. I urgently need to discuss this matter further with someone from your team. I have requested assistance multiple times and it's crucial to address this issue promptly. Please contact me at [redacted] as soon as possible. I have invested significant time into explaining the situation but have not received the necessary support to resolve it. I am willing to provide all the evidence and details required to take action against the fraudulent account, whether it involves prosecution or closure. Kindly reach out to me for more information on this matter. Your immediate attention to this issue is greatly appreciated.

I have recently reported a fake account on Facebook that is impersonating your company. Despite my efforts, the person behind the fake account keeps messaging me, claiming that I have won a lottery and asking for $[redacted]. They even mentioned that they work for your company and promised a $[redacted],[redacted] payout. I am unable to close the account, and they are persistently contacting me through Messenger. I am reaching out to inform you of this ongoing issue and seek guidance on how to handle it. I am open to hearing your suggestions and would appreciate a call or message to address this matter promptly. Thank you for your attention to this concerning situation.

I am struggling to regain access to my hacked Facebook page. The code to change my password isn't working, and I am locked out after too many attempts. Despite trying to use my email or phone number, I cannot locate my page. Even on my phone's saved Facebook app, I am prompted for an authentication app code that I don't have. Unfortunately, Facebook support has not been helpful. It is frustrating that their customer service relies solely on bots, as they are unable to handle complex issues like mine. I feel upset and worried knowing someone else has control over my personal information on the platform. It's disheartening that Facebook seems indifferent to my situation.

I opened a Facebook account years ago with minimal information, just my name and possibly a high school. I only used it once for the Marketplace and have not logged in since. Last Friday (9/14), I received two emails from Facebook. The first said my password was changed, and the second addressed me by a different name and included a new phone number with a [redacted] area code (mine is [redacted]). Concerned, I immediately clicked on "secure account." Now, I want to delete the account, but I can't access it because it's secured, and I don't remember the password anyway. When I searched my name, several accounts with my name but with "no info" showed up. I find it unsettling as my name isn't that common. Please reply to a different email address as my current one seems compromised.

I lost my phone, but luckily I found it three hours later. However, my Facebook profile got messed up in the process. I can't access my original profile or see any recent notifications. I created a new account, but I can't find my [redacted] old friends in the notifications. I want to delete the new account and return to my old profile with my mother's picture. I believe the old profile is linked to my previous number, [redacted], which I no longer have since I switched to a new number, [redacted], with Boost Mobile. How can I regain access to my old profile and reconnect with my [redacted] friends instead of the 7 new ones on the new account?

My accounts have been hacked for several months without my knowledge. The hacker created an additional account in my name using my Gmail. I have detailed documentation of the unauthorized access with dates and times. I am determined to retain my main Facebook account, registered under Georgina Birrell Mcgranaghan. It seems my Gmail associated with the account has been tampered with, now showing as [redacted] Despite multiple emails to Facebook, I am struggling to resolve this issue and am considering the legal aspects. I have sought advice from the local authorities and plan to seek professional help to secure all my accounts by Tuesday.

I am inquiring about a truck listed on Facebook Marketplace. The seller claims that Facebook Marketplace is managing the transaction. After several email exchanges, the seller has not shared any contact information related to Facebook Marketplace. The vehicle, a white [redacted] Chevrolet Silverado LTZ, is supposedly located in a warehouse in Omaha, Nebraska. I have shared my phone number with the seller to address my concerns but have not received a call. I am genuinely interested in purchasing the truck, but the situation appears dubious. Can you confirm if Facebook Marketplace conducts transactions like this and if there is a warehouse in Omaha, Nebraska where vehicles are stored?

I received an alarming email today demanding $2,[redacted] by tomorrow under threat of sharing compromising photos and videos with my Facebook contacts. The email's grammar suggests it might be from outside the US. On September 17, two of my Facebook friends informed me about a fake account in Nigeria using my name. I alerted my friends not to accept the request and reported the issue to Facebook, but I am unsure if they received my message.