Facebook Customer Service Issues

Hello, I would like to report an incident that occurred on 31/07/[redacted] where an individual named John Rotimi, using Phone No. [redacted]7, hacked my MTN WhatsApp and Facebook simultaneously. This individual tricked me into sharing a code and subsequently my accounts were compromised. Further, a fake account in my name was created, and my friends were scammed out of money by individuals posing as me. One of the scammers with the name Eleodimuo Chukwudozie and First Bank Acc. No: [redacted] is involved in this fraudulent activity. Additionally, my Facebook account has been tampered with, and I am unable to access it as the password has been changed. The hacker is communicating with my friends using my account details to request money. I seek assistance in resolving this matter promptly. Thank you for your attention. Sincerely, Daniel Ayuba

My account was hacked, and the hacker changed the email and removed my access. I uploaded my ID, but I couldn't reset my password. Facebook only offers logging in with a password that doesn't work or sending a code to the hacker's email. I can't find the option "No longer have access to these?" on the web browser, and it's not clickable in the mobile app.

Hello Facebook team, I am reaching out because my Facebook account has been compromised. The hacker changed the phone numbers and email associated with the account, leaving me locked out. They have linked it to their own email address. I am Mohammed Bakajja from Morocco and my account name is بقجة ابو عمران with the page name websmoney. The hacker's email is [redacted] I urgently need your assistance to regain access to my account, as it contains personal information. Thank you for your prompt help.

Hello Facebook Team, I am experiencing an issue with a review request on my personal Facebook account. I have been facing a problem with the review request for my Facebook account for quite some time now. I have already provided all the necessary identity verification information to you, which should be sufficient to reopen my account. Despite this, I have not received any response from the Facebook team. I kindly request you to review my appeal promptly and reopen my Facebook account at your earliest convenience. Thank you. My personal account has been disabled. Sincerely, [Initials]

Hello, I am writing to request a review of an issue I have encountered on Facebook. I have been a loyal user of the platform for many years and appreciate its features. However, I recently faced a problem that has impacted my experience. The issue involves [describe the problem and mention when it started]. This has affected my ability to [explain how it has impacted you]. I have tried troubleshooting steps like [list what you have tried]. Unfortunately, I have not been able to fix it. I would appreciate your help in resolving this matter promptly. Please keep me updated through my registered contact details. Thank you.

Bonjour, Je vous contacte car quelqu'un partage une vidéo intime de moi à caractère sexuel sur Messenger. Il l'a déjà envoyée à mes amis. Pouvez-vous bloquer ou supprimer ces vidéos, s'il vous plaît ? Je suis désespérée, aidez-moi ! C'est une urgence, les vidéos envoyées se trouvent dans la messagerie "invitation par message catégorie spam". J'espère que personne ne les a encore vues. Aidez-moi avant qu'il ne soit trop tard ! Je vous remercie.

I have been using an account that I accessed through the phone number ending in [redacted]. Yesterday, I got logged out and when I tried to recover the account, it said the number doesn't exist and no account is linked to it. I tried using my name and it's showing an email address for recovery that I have never used. Please assist me in recovering my Facebook account, as I rely on it for work and freelance purposes. This profile is crucial to me. I can provide my identification or receive an OTP on my number for verification. One more thing, I didn't use an email address, only a phone number.

I am Bruno ELDIN residing at [redacted] ch de la Castellane [redacted] Vallon Pont d'Arc. My phone number is +33 (0)6 86 68 03 02, and I created the Facebook page for LES TONTONS DIXIE in concert. A few days ago, I received a message from ''Administrators [redacted]'' informing me that a complaint had been filed against this page for being ''false, defamatory, and a 3rd argument that I have forgotten'' and that my page would be shut down. I thought it was a hacking attempt and informed you about this letter I received in my Facebook mailbox. Today I cannot log in. I don't know why. I am certain that I have not posted anything false or harmful to anyone; this page represents an association of musicians who give concerts, sometimes professionally and sometimes for free. Thank you for providing me with a response as soon as possible. Bruno Eldin

Subject: Assistance Needed with Disabled Facebook Personal Account Location: Lipa, Batangas Hello, I am a frequent Facebook user, and my personal account has been unexpectedly disabled. I am attempting to verify my identity to regain access, but the option to do so is not available. I am confident that I have adhered to all the rules and guidelines of the platform, and I am unsure why my account was disabled. I kindly request assistance in reviewing my case and addressing this matter promptly. I assure you that I have not violated any policies, and I am hopeful for a resolution to unlock my account. Your prompt attention to this concern would be greatly appreciated. Thank you.

My Facebook account got hacked, and the hacker changed everything that could be recovered, such as two-factor authentication, Visa card number, and linked their email. It's impossible to access Facebook now. I have the recovery code but it asks for a Visa card number or dual authentication code which have been altered. I need help to regain access to my account.

I experienced identity theft on Facebook and Messenger last April. Yesterday, I visited the library to verify my account and identity to participate in the Facebook Class Action Lawsuit claim. They assured me a response within 24 hours. This morning, when I attempted to log in to my Facebook account, I encountered technical issues. My name is Kelly R. L., and my contact details are [redacted] and [redacted] I am seeking assistance to regain access to Facebook and Messenger to reconnect with my contacts and to proceed with the Class Action Lawsuit claim before it expires on August 25th. Please reach out via text or call. Kindly update my phone number as the current ones on file are no longer valid. I use an Android cell phone as my sole device.

Hello Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of Facebook community standards. I have submitted all necessary identification documents to prove my identity and request the reopening of my account. I kindly ask that you review my appeal promptly and reinstate access to my Facebook account. Thank you kindly, Facebook Team. Best regards, Sabbir Ahmed Tonmoy

My account under the names Edith and Rich has been locked due to a hacking attempt. I'm unable to unlock it using the phone verification method as it's not sending any emails to my address associated with [redacted]. It seems like the email might have been changed. I've been locked out since August 16th. Please contact me at Edith sizemore 35 at gmail.com or [redacted]3 to help me regain access.

I lost my Facebook password about 20 days ago when my mobile broke, and my registered email on Yahoo got closed due to the service ending in India. When I tried to log in on my new phone, I couldn't because I don't have access to the email where the password reset link is sent. I'm concerned about the security of my account and fear it might get misused or deactivated if left unused. Can anyone advise me on how to recover my password in this situation?

Dear Team, I am writing to report that my account, Ketan Dossa, has been compromised. I am currently unable to access my account or recover it due to a broken or invalid link provided for ID verification. The hacker has been using my account to deceive others by sending phishing links on my behalf. I urgently require your assistance in recovering my account or deleting it entirely to prevent further misuse. I kindly request a prompt response to this matter. Thank you, Ketan Dossa Mobile: [redacted] Email: ketan_dossa[at]yahoo.co.uk

My Facebook account was disabled 12 days ago due to my mistake of violating community guidelines. I am very attached to this account, which I have used for many years. I am requesting Facebook to kindly reinstate my account. I promise to adhere to all rules and guidelines in the future. Account Details: Name: Thakur shab Email: [redacted] Mobile Number: [redacted]

My boyfriend's dad's Facebook account was hacked, and inappropriate content was posted, resulting in the account being disabled. Unfortunately, Facebook has not been able to assist in recovering it. This situation is particularly challenging because my boyfriend's dad has cancer and is experiencing memory loss. The account holds around 8 years of cherished memories and photos that are important to him. He uses it as a way to preserve good times before his memory fades completely. I simply wish for his account to be restored with all its images intact so he can access it once more.

Dear Facebook Team, I am having trouble unlocking my Facebook account due to an identity confirmation issue. This account is crucial for me, and I urge Facebook to provide alternative options such as sending a code to my phone or email for account recovery. Your assistance in unlocking my Facebook account would be greatly appreciated. Thanks, မုန်း [redacted]19 Email: [redacted]

Hello dear Facebook team, I am Jinx Makwana. My mobile number is [redacted] and my email id is jinxmakwana7161[email]. I am having trouble logging in due to not receiving a recovery code. Even though the code from the message is correct, the recovery code is not working. Please activate my account. My account photo shows me with a bedsheet and green background. I have also forgotten my current password but remember my old Facebook password.

Ariyan, you have disagreed with the decision made on August 16, [redacted]. Please check back here for the final outcome. Your Facebook account is currently not visible to others, and you are unable to use it. The review process typically takes slightly over a day to complete. Facebook aims to assess all accounts before disabling them, but during peak periods, this may not always be feasible. If your account is found to comply with Facebook's Community Standards, you will regain access to your account. However, if your account is determined not to meet these standards, it will be permanently disabled, and you will no longer have the option to appeal.