Facebook Customer Service Issues

Build Version: 2.23.9.75 Build Date: June 30, [redacted], 9:57 PM Current Date: July 28, [redacted], 2:15 AM Device: Motorola Moto E5 Supra OS Version: Android 8.0.0 (SDK 26) Stack Trace: java.lang.RuntimeException: Unable to start receiver com.yowhatsapp.yo.autoschedreply.Receiver: android.database.sqlite.SQLiteCantOpenDatabaseException: unknown error (code 14): Could not open database at android.app.ActivityThread.handleReceiver(ActivityThread.java:[redacted]) at android.app.ActivityThread.-wrap17(Unknown Source:0) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:[redacted]) at android.os.Handler.dispatchMessage(Handler.java:[redacted]) at android.os.Looper.loop(Looper.java:[redacted]) at android.app.ActivityThread.main(ActivityThread.java:[redacted]) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.Zygote$MethodAndArgsCaller.run(Zygote.java:[redacted]) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:[redacted]) Caused by: android.database.sqlite.SQLiteCantOpenDatabaseException: unknown error (code 14): Could not open database at android.database.sqlite.SQLiteConnection.nativeOpen(Native Method) at android.database.sqlite.SQLiteConnection.open(SQLiteConnection.java:[redacted]) at android.database.sqlite.SQLiteConnection.open(SQLiteConnection.java:[redacted]) at android.database.sqlite.SQLiteConnectionPool.openConnectionLocked(SQLiteConnectionPool.java:[redacted]) at android.database.sqlite.SQLiteConnectionPool.open(SQLiteConnectionPool.java:[redacted]) at android.database.sqlite.SQLiteConnectionPool.open(SQLiteConnectionPool.java:[redacted]) at android.database.sqlite.SQLiteDatabase.openInner(SQLiteDatabase.java:[redacted]) at android.database.sqlite.SQLiteDatabase.open(SQLiteDatabase.java:[redacted]) at android.database.sqlite.SQLiteDatabase.openDatabase(SQLiteDatabase.java:[redacted]) at android.app.ContextImpl.openOrCreateDatabase(ContextImpl.java:[redacted]) at android.content.ContextWrapper.openOrCreateDatabase(ContextWrapper.java:[redacted]) at android.content.ContextWrapper.openOrCreateDatabase(ContextWrapper.java:[redacted]) at android.database.sqlite.SQLiteOpenHelper.getDatabaseLocked(SQLiteOpenHelper.java:[redacted]) at android.database.sqlite.SQLiteOpenHelper.getWritableDatabase(SQLiteOpenHelper.java:[redacted]) at com.yowhatsapp.yo.autoschedreply.SQLiteAdapte

Hello, I am seeking assistance for a situation regarding my hacked social media account. Approximately a week ago, my account was compromised, and unauthorized posts were made stating I was moving and selling items. The hackers changed my account information and posted various items for sale, requesting money through Venmo. They also created a fake account using my name and photo to continue their fraudulent activities. Furthermore, they uploaded additional photos that are not mine, depicting activities I enjoy, causing confusion among my contacts. Strangers have contacted me, believing I am selling items or moving due to these false posts. I am worried about individuals being scammed by the perpetrators. I am unable to access my account to address this issue. I seek guidance on regaining access to my account to deactivate it and reporting this fraudulent behavior. Thank you for your assistance in resolving this matter. Sincerely, Connie M. Email: [redacted] (Note: My previous email [redacted] associated with my account is no longer valid.)

Hello, I wanted to reach out about an incident that occurred with my account recently. Someone gained unauthorized access and started posting false information about me selling items due to a supposed move. They altered my account details, preventing me from closing it. Additionally, a new Facebook profile was created using my information to sell more items and share images unrelated to me. This has led to confusion among my contacts, with individuals reaching out to purchase items and even visiting my home. I am concerned about the fraudulent transactions taking place. Any assistance in regaining access to my account, closing it, and addressing this matter with Facebook would be greatly appreciated. Thank you for your attention to this urgent matter. Connie initialsM.

I experienced a hack this morning at 6:00. A friend texted, requesting help, so I unwittingly sent a code, thinking it was her, which led to me being locked out of my Facebook and Messenger. I continued talking to the hacker, who demanded payment to fix my accounts. Here is the hacker's email, [redacted], and the information that he resides in Canada. I am eager to report this individual to the authorities and regain access to my accounts. Thank you, Polly B.

Hello, My Facebook account under the name "Heidi Beguin" was hacked today, and the hacker also changed the email to "[redacted]" from my initial email "[redacted]" Unfortunately, my personal account is linked to my business account "Salon Toilettage Mobile Canistyle13" as well as my Instagram "heidibeguin." I am unable to recover my account because the hacker has set up two-factor authentication...

I need assistance updating my Facebook account settings as I have lost access to the phone number previously used for two-factor authentication. My account name is Babrie Amaya. The old phone number was +[redacted]68, which I no longer have. I'd like to replace it with +[redacted]88. The email address associated with the account is [redacted] Please help me either change the two-factor authentication to email codes or remove the process entirely from my account. Thank you.

I'm experiencing an issue with my Facebook Marketplace account. It's been three days since I lost access, and I haven't been able to recover it yet. I didn't post anything that violates the rules, so I'm not sure why this happened. I rely on Facebook Marketplace for my business and have important clients there. I would appreciate it if you could assist me in resolving this matter promptly so I can regain access to my account.

Dear Facebook Team, I am unable to access my personal Facebook account due to a notification I received after log in. The message states the following: "Rony, you disagreed with the decision ON MAY 17, [redacted] Check back here for the result. Your account is not visible to people on Facebook, and you can't use it. What happens next It usually takes us just over a day to review your information, but we have a lot of reviews right now, so it may take longer. If we find your account does follow our Community Standards, you’ll be able to use Facebook again. If we find your account doesn’t follow our Community Standards, it will be permanently disabled and you won’t be able to disagree again." Kindly assist in resolving this issue. Thank you. -Rony

Dear Facebook Team, I am encountering an issue with my personal Facebook account. When I log in, a message appears preventing me from accessing my profile or messages. The message reads: "Rony, you disagreed with the decision on May **. Check back here for the result. Your account is not visible to people on Facebook, and you can't use it. What happens next: It usually takes us just over a day to review your information, but we have a lot of reviews right now, so it may take longer. If we find your account does follow our Community Standards, you’ll be able to use Facebook again. If we find your account doesn’t follow our Community Standards, it will be permanently disabled, and you won’t be able to disagree again." I would appreciate it if you could assist me with this matter. Thank you.

Hello, My Facebook account has been hacked, and a fake account has been created using my name. I am unable to report my original account as hacked because the hacker changed my recovery email address and I can't receive the password reset emails. Whenever I try to report the hacked account, I get redirected to the fake account the hacker made. The hacker is posting using my pictures and those of my family and friends, trying to lure people into a quick money-making scheme by pretending I'm involved. It has been about three weeks since my account was hacked, and I am frustrated that I can't reach out to Facebook to shut down my account and two other linked pages. I really need assistance as I am at a loss for what to do next.

My Facebook account was hacked, and the hacker is requesting money from my friends, pretending to be me. I had to create a new Facebook profile to inform my friends and family about the situation. I reported my old Facebook account a week ago, but it hasn't been taken down yet.

Subject: Account Compromised - Requesting Account Reset Hello, My account has been hacked, a new email address has been added, and my phone number has been deleted. The password has also been changed, and I am unable to access my account. I have tried all possible login methods, but nothing is working. I am completely locked out. I am sending you my ID for identification purposes. Could you please reset my account to a date before 28.07.[redacted]? I would greatly appreciate it. Best regards, Hans-Dieter Bartl

Hello Facebook Team, I am a genuine user of this account, and I believe my personal Facebook account was mistakenly disabled by your security system for violating the Facebook Community Standards. I have provided all necessary identification to prove my identity, and I kindly request for my account to be reopened at your earliest convenience. Thank you, Facebook Team! Name: Norkisah D.Lawi (Ki S Ha) Email: [redacted] Gmail: [redacted] Phone: [redacted]0 Country: Philippines

Hello Facebook, I recently got reported because a member of a group, Vicky B., threatened me. My posts were about golden retriever pictures and their traits, with no sensitive or animal-selling content. I always ensure my posts are appropriate. Please consider reopening my account and group so I can share more golden retriever information with others. Vicky B. reported my group after we disallowed him from selling puppies in our group. I hope Facebook can address this issue with his account. Feel free to contact me at [redacted] if necessary. Thank you.

Dear Facebook Team, I am a genuine user of this account, and I believe my personal Facebook account was mistakenly disabled by your security system. It was disabled citing a violation of Facebook community standards. I have provided all necessary identification to support my appeal to reopen my account. I kindly request you to review my case and reinstate my Facebook account promptly. Thank you, Sankhadip Bera Email: [redacted] Phone: [redacted] Country: India

I received a message from a friend claiming I was selected to verify their account. I mistakenly replied and got locked out of my account. Now, the person is targeting my friends for ransoms. My Facebook name is Si Tom, and my email was changed to a Gmail from [redacted] My phone number was [redacted]. I need advice on how to regain access to my account and stop this from happening to others.

Subject: Assistance Needed with Facebook Account Recovery - GK E. Hello Facebook Support Team, I hope this message reaches you well. I am reaching out for help with recovering my Facebook account under the name "GK Escrin." Regrettably, I am facing difficulties accessing my account. Despite multiple attempts to reset my password using the "Forgot account?" option, I have been unsuccessful in regaining entry. It appears my account might be compromised or experiencing technical issues, raising concerns about the safety of my personal information and connections. I am willing to provide any necessary information like my registered email, phone number, or recent account activity to verify my identity. Safeguarding the security and privacy of my account is my top priority, and I am prepared to assist in resolving this issue promptly. I kindly ask for your help in recovering my account, so I can resume using Facebook to keep in touch with friends and family. Thank you for your attention, and I anticipate a positive outcome. Best regards, GK E. [redacted] [redacted]5

Hello Facebook Team, I submitted my ID as requested and proof of government Cnic to regain access to my Facebook account. After receiving the option of "Review Requested," my account has not been recovered yet. I urge you to assist me in reopening my account as it holds valuable personal documents. Thank you. Account Information: Name: Abu Bakar Azeem Contact Number: [redacted]2 Password: Pakistan007

Hello Facebook Team, I am a genuine user of this account, and my personal Facebook account was mistakenly disabled by your security system for violating the Facebook Community Standards. I have provided all the necessary identification to reopen my account. I hope you can review my appeal and reactivate my Facebook account promptly. Thank you, Facebook Team. Full Name: Norkisah D.Lawi (Ki S Ha) Email Address: [redacted] Gmail Address: [redacted] Contact Number: [redacted] Country: Philippines

Dear Facebook Team, I am Mitimalimage Manjula Kumari Perera, with the national ID number [redacted]23 and the old national ID [redacted]23V. My passport number is N[redacted]8, and my birthday is September 30, [redacted]. You can reach me at +[redacted]7. I have been unable to access my Facebook account since July 9th, and it is crucial for me as I am a well-known actress in Sri Lanka. I was the most popular actress in [redacted]/[redacted], and my Facebook account is vital for me to stay connected with my fans and friends. I always strive to adhere to your community standards. I have been verified by Meta for my Instagram and Facebook accounts, with a blue tag on Instagram. I am eager to have the same verification on Facebook to help my fans distinguish my real account from the numerous fake ones. I kindly request the removal of these fake accounts. I would greatly appreciate it if you could restore my personal Facebook account at your earliest convenience. I have shared my TikTok, Instagram, and YouTube details for reference. Thank you for your assistance. M. Manjula Kumari