Facebook Customer Service Issues

I've been banned from using my account. Despite uploading my Mainland China ID card four times, it remains blocked. I kindly request assistance in unblocking my account so I can continue using it. I will ensure to follow FB community guidelines carefully in the future. I enjoy using FB as it helps me discover new and interesting things. I appreciate your help in unblocking my account. Thank you and have a great day!

My account has been hacked for the third time. This person was supposed to transfer money to me as they owed me for 2 years. I have lost thousands due to this. They have taken control using their email and WhatsApp number. I informed them that I will be filing fraud charges. This person really needs to be stopped. I'm Shelia Wilhite David. Last time, they accessed all my pictures. They have been adding groups to my account. I managed to regain access and tried to change my password. I also added my phone number: [redacted].

I used to frequently log in to my Facebook account on my old computer, but it stopped working. After a few days of not logging in, I now have a new computer and want to access my Facebook account. However, the system is requesting me to authorize a new device login from my old computer, which is not accessible. I need to use Facebook urgently for job-related purposes. Your assistance in resolving this matter would be greatly appreciated. You can reach me at [redacted] Thank you!

My FaceBook profile, previously Anne.Chapple.7, has been hacked. The current profile has been altered, with many of my posts missing or replaced. This has caused me great distress as I use this platform to communicate with [redacted] people. My photo archives have been significantly reduced, and I have lost access to Messenger and ongoing conversations with friends. I am concerned about what the scammers might do with my contacts. I have experienced issues with scammers on FaceBook before, and despite reporting fake accounts, no action has been taken. I urgently seek assistance in restoring my original profile and safeguarding myself against these criminals in the future.

Dear Facebook Support Team, I am writing to report that my Facebook account under the name Byron A Hill was hacked on May 30, [redacted], around 11:00 pm, and all my login information was changed. I am unable to access my account to deactivate it or warn my friends, as the hackers have blocked me. They even sent inappropriate images to my friends the next day, May 31, [redacted], which is my birthday. I have used the same email and phone number for this account since [redacted], and it is distressing that after all these years, it has been compromised. Today, I attempted to recover my account by following a video tutorial on YouTube, but mistakenly sent a security code to one of the emails or phone numbers the hackers added. I am concerned that they might regain access to my account. I have already reported this incident to the FBI cybercrime website, but I urgently request your assistance in either disabling or deleting my account, Byron A Hill, to prevent any further issues. Thank you for your attention to this matter. Sincerely, B.A. Hill

Hello Facebook Team, I am reaching out because my Personal Facebook Account has been disabled, and I kindly request for it to be reinstated. I have been a loyal user since [redacted] and have always abided by the Facebook Community Standards Guidelines and Policy. I used my real name and date of birth on the account and have never engaged in any illegal activities on the platform. I believe that my account was mistakenly disabled by the Facebook algorithm. I am familiar with all of Meta's rules and am requesting a human review of my account for reinstatement at your earliest convenience. Thank you.

Hello team, I recently experienced a hacking incident on my Facebook account and lost access to my login credentials. Despite attempting the recovery process, I received a message stating "we don't recognise your device." In order to prove ownership, I am sharing details about the device and IP address associated with my hacked account: Account name: Rudra on Strik Email: [redacted] Mobile number: [redacted] IP address: [redacted] Profile: [redacted] I kindly request assistance in recovering my Facebook account promptly. Thank you for your help.

Dear Facebook, I am reaching out as my Facebook account has been disabled. This account holds all my precious memories since [redacted], including pictures of my children from when they were born. As a single mother working abroad, Facebook is my lifeline to connect with and see my kids. I am sincerely asking for a review of my account and promise not to make the same mistake again. Thank you in advance for your consideration. Sincerely, Kysz Ganay Daang Email: [redacted] Phone: +[redacted]73 (Note: Edited for grammar and clarity.)

This morning around 8 or 9 o'clock, my Instagram account was hacked. I lost access to my username and the hacker changed my phone number and email. The hacker has been asking people to send money through their email, pretending I will return it the next day. Although I can still receive a code on my phone number or WhatsApp, I can't get back into my account as I'm asked for a backup code that I don't have. Even after trying the face verification option, it fails to confirm my identity. I am worried as there's a lot of personal information on my account. I really need help to regain control and prevent my personal data from being exposed to the wrong people.

I need help with Facebook review requested account recovery. I am not sure how to fix the problem. It seems to be related to Facebook community standards. I would appreciate any assistance in resolving this issue. Thank you.

I am experiencing an issue with tags/mentions not working on my business page. When I write a comment and tag someone, it shows up correctly while in draft mode (highlighted in blue), but once published, the tag disappears. This problem is new, and I haven't made any recent changes to the settings. I tried looking for the option 'Others tagging this Page' under Settings- General, as suggested in the online help center, but I cannot find it. As a result, I'm unable to 'Click to un/tick the box next to Allow people and other Pages to tag' because this option does not appear anywhere in the settings menu.

Hello, My FACEBOOK ACCOUNT WAS HACKED ON JUNE 7th. My neighbor, who is a computer expert, helped me try to recover my account. He sent a photo taken by you via the camera, but I received an email saying the photo was blurry. He tried again, but there was no response. I can't access my account now because the hacker has changed my email and password. So, I haven't heard anything back from you, and the hacker has full control of my account. He is cunning since when I try to log in, the code goes to my old phone number, which I changed three months ago. Facebook says they sent me a code, but the hacker receives it, not me. He removed the photo I had on my account; it's like he owns it now, and I have nothing left. THEREFORE, I WOULD STILL LIKE FACEBOOK TO TAKE THIS PROBLEM VERY SERIOUSLY, AS THIS IS NO LAUGHING MATTER. I JUST WANT TO RECOVER MY ACCOUNT, THAT WAS UNDER GMAIL IN THE NAME OF M. C. POULET.

My Facebook account has been disabled by someone who changed the email and password. Last night, I asked my daughter to check if my account was hacked again, as it happened before. She couldn't find my page. I submitted my work email with my driver's license to recover the account, but an unfamiliar email popped up. It appears the hacker altered my email address. Please assist me in resolving this issue.

I've had my Facebook account since [redacted], and this is the first time I've been locked out. I lost my phone, so I can't access the email linked to my account. I also lost my phone number due to getting a new one. I had to change my Facebook password due to security concerns, but now I can't remember the new one. Since I can't access the associated email, I can't request a password reset. Is there any way I can recover my account?

Hello Facebook Support Team, A few days back, my Facebook account was hacked. I had submitted my documents for verification one month and 15 days ago, and they have been verified. However, I have not yet received the recovery link for my Facebook account. This is my personal account, and I would appreciate any assistance you can offer. Thank you. Facebook Account Information: Profile Name: Kutubuddin Mondal Date of Birth: 01/01/[redacted] Facebook Profile Link: [redacted] Contact Email: [redacted]

Dear Facebook Team, My account was disabled after I mistakenly uploaded an incorrect ID, which was just a picture with no details. I have now submitted my government IDs with the correct information: Ester Joan Shadap, DOB 21/02/[redacted], email [redacted], and username Ester Shadap. I kindly request a reevaluation of my account, as I believe I have not violated any community guidelines. I would appreciate it if you could review my account promptly so that I can regain access. Thank you.

My Facebook account was hacked by someone who removed my phone number and Google login information, making it impossible for me to regain access. I sought help by calling 1-[redacted] and spoke with Ryan Martin, who advised me to download the AnyDesk App, potentially compromising my information. He also instructed me to transfer money from my Cash App to a Bitcoin account to protect my funds from the hacker. The individual who hacked my account goes by the name Kane Bryant on Facebook, also using the aliases "Andrew" and contacting me initially from the phone number [redacted] with the email [redacted] My name on Facebook is Lenora Hingleton.

My account was hacked, and after changing my password and email, I reached out to Facebook. They asked for my driver's license and then sent a code to unlock my account. Despite entering the code, a confirmation screen requiring another code kept appearing, leading to a warning from Facebook. I am unsure of the next steps to regain access to my account, and I rely on Marketplace often. I would appreciate guidance on how to reclaim access to my page.

I'm having trouble accessing the attached email and no longer have the old phone number linked to my Facebook account. In the past, I had to upload a picture of my driver's license to Facebook in order to verify my identity and regain access to my account. It seems like this option is no longer available, and I can't find a direct link to chat with an agent for assistance. Please help me resolve this issue. Thank you.

I have struggled to receive a 6-digit code at my email address, [redacted], despite multiple attempts. Unfortunately, I'm unable to log into my account or reset my password. The account belongs to Carol Edwards and features a profile picture of me with my three children. The cover photo shows my kids in their swimsuits. My profile states that I work at Subway and reside in Keller, TX. The last time I successfully accessed my account was when I messaged my friend Lisa Sanchez. I urgently need assistance as all my cherished photos of my children are stored on my Facebook account, and I currently have no other means of accessing them.