Facebook Customer Service Issues

Someone used my friend's account to deceive me into thinking she had received money from a Kabali promotion. After expressing interest, they provided a number and instructed me to chat on an app. Eventually, they started asking for payment. Once I asked my friend if she paid, I did so too. They then requested a number via Facebook, which I unknowingly sent on WhatsApp, leading to my account being hacked. They changed my number and password, started posting about fake winnings, and are now using my account to scam people. They are tricking others into believing they can win money too. I need help to stop this fraudulent activity.

My Facebook account has been hacked, and now the hacker has changed my password and added their phone number for verification. I have their email address and full name - Valens Riyadi with the email [redacted] This person is trying to extort money from me by asking for $[redacted] to return my account access. I am reaching out for assistance to resolve this issue and regain control of my account. I can be contacted at [redacted] My name is Genna Driskill, and I have a distinctive profile picture with a background image of myself and my late pet, Fat Boy. It would be greatly appreciated if someone could help me access my account. Thank you.

To whom it may concern, I would like to bring to your attention an issue I am facing with my Facebook account. Approximately a week ago, my account was disabled due to a supposed violation on an Instagram account associated with it. However, I would like to clarify that the Instagram account in question is not mine, as I am 21 years old and not 13. Despite reporting this discrepancy, there have been no follow-ups. My Facebook is crucial for staying in touch with family while I am away at college. As the situation approaches the three-week mark, I am reaching out for assistance in resolving this matter promptly. Thank you for your attention to this matter. Sincerely, B. Sears

Today, my email, Facebook, and Messenger were hacked. The hackers changed my passwords, emails, and phone numbers, locking me out of my accounts. I contacted Yahoo, and after an hour, I managed to recover my email. However, I am still struggling to regain access to my Facebook and Messenger accounts. I have been trying all day, but it keeps looping back to asking for my email, phone, and password, which have all been altered by the hackers. I'm at a loss for what to do next.

Dear Facebook team, I am experiencing difficulty receiving my reset code for my personal Facebook account. I kindly request your assistance in resolving this issue at your earliest convenience. Thank you for your help in advance.

Hello Facebook Team, I am a genuine user of this account, and unfortunately, your security system mistakenly disabled my personal Facebook account. It was disabled again due to a violation of the Facebook Community Standards. I have provided all the necessary identification for you to review my appeal and reactivate my account promptly. Thank you, Facebook Team! Name: Danish Ashraf Email: [redacted] Phone: [redacted] Country: India, State: [redacted]

My Facebook account was hacked, seemingly by someone in Bangladesh. I reside in the US. I discovered the incident in the morning through email alerts that have since expired. The hacker changed my Name, Email, and phone number, preventing me from using online support for account recovery. Additionally, the profile picture was altered. Friends and family are contacting me about this issue, and I am distressed about losing 12 years worth of memories, contacts, and pictures.

Dear Facebook Support Team, I regret to inform you that my account, Zin Huang, was compromised by hackers on May 22, [redacted], at approximately 5:00 PM local time in Finland. The hackers used my friend's details to access my phone number and a one-time verification code. They altered my email address and Facebook password, abusing my account by requesting money and phone numbers from my friends. Many of my friends have fallen victim to this as well. Despite my attempts to reset the password and request verification codes, all my efforts have been in vain. The hacker changed the email address associated with my account, redirecting all communication to their email. I am reaching out in desperation for your assistance in recovering my account. My account holds countless private photos, cherished memories with my family, my singing videos, and connections with around 72 dear friends. Your help in reclaiming my account would be greatly appreciated. I eagerly await your response. Warm regards, Qin Huang

This is my tenth email regarding my issue. The links provided have not been helpful. I am reaching out to ask for assistance from any employee who may be reading this. Could you please send me a new password or a link to reset my current one? I have been using this profile for many years, but I can no longer access it as I have lost the email and phone number associated with it. The email I am using to contact you is [redacted], but I am unable to reset my password through it. I kindly request your help in restoring my access. I will attach my ID card for verification purposes.

This is my 10th email regarding my issue. The links provided are not helpful. I kindly request assistance from an employee. Kindly send me a new password or a reset link as I've been unable to access my account despite having it for many years. Unfortunately, I no longer have access to the associated email or phone number. The current email I'm using is [redacted], as I am unable to reset my password using [redacted] I will attach my ID card for verification purposes. My Facebook name is Louis Antoszewski.

Hello everyone, I am having trouble accessing my Facebook account under the name Houar Mohamed Reda with profile pictures of the King of Belgium and his wife. My Facebook email is [redacted] I cannot log in because my phone number has been blocked and permanently deleted. I had enabled two-factor authentication, which now requires a code sent to my phone. My new phone number is 0[redacted]35. Please assist me in resolving this issue. Thank you.

I am reaching out for assistance regarding my daughter's Facebook account, Iva Nikolovska. The hacker has removed her email address and changed the password, preventing her from accessing her account. I can provide her passport ID and the link to her Facebook page for verification. Your help in recovering her account is greatly appreciated as she needs it for school work and activities. Thank you.

Hello, in recent days, you have restricted my account. I would like to explain that I am not encouraging anyone to do anything, these are just expressions. In the comment to Padawan Arno when I said "je tue le tatoueur" ("I kill the tattoo artist"), it's a casual expression, I apologize. The second restriction was in the comments exchanged with a friend, "Au bûcher!" ("To the stake!"), which is a reference to the French TV series Kaamelott. So, how does this incite anything? He had said "hérétique brûlez les tous" ("heretic burn them all") in reference to a French movie "Les Visiteurs," and I replied with "Au bucher" ("To the stake"). Please consider my explanation and I hope you will unblock my account. Thank you.

Hello Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a breach of the Facebook Community Standards. I have provided all the necessary identification details for you to reconsider and reopen my account. I kindly request you to review my appeal at your earliest convenience and reinstate my access to my Facebook account. Thank you, Facebook name: শামীম হোসাইন Email: [redacted] Date of birth: June 2, [redacted]

My account was hacked, and I have been attempting to regain access. The hacker has modified the email and password, preventing me from resetting it as there is no associated phone number. I am following the instructions from Facebook's help center, which includes uploading a photo ID. After completion, a confirmation email with a progress tracker is supposed to be sent, but every time it claims the process is done and a recovery email will be on its way. Sadly, I never receive the email. I am concerned it might be going to the hacker's email, but I am not sure. I have repeated this process over 10 times with the same outcome.

I am unsure why my account was suspended from your site without a clear reason provided. It is frustrating not knowing what rule I may have broken. Please clarify the violation that led to my account suspension. Thank you.

I had a SIM card with the phone number linked to my Facebook account. Unfortunately, the card stopped working, got deactivated, and was taken by someone else. I now need to update my number to my new one, but the verification code is sent to my old number, potentially causing confusion for the current user. I can provide you with the old phone number for verification purposes. My main goal is to regain access to my Facebook account.

My Facebook account was hacked on Saturday, 5/27. I was wrongly accused of posting inappropriate content. After being blocked for 24 hours initially, I contacted Facebook support and my account was reinstated. However, on Monday, 5/29, I woke up to find that I was blocked again for [redacted] days. Despite my protests, there was no option for me to chat with a support representative this time. As a 65-year-old Christian woman, I have never posted any inappropriate content. My account is essential for staying connected with family and friends. I had already scanned my computer for threats. I hope for a quick resolution to this issue. My Facebook username is ConnieArnoldPotter. Thank you for any assistance.

I recently received a text message that seemed to be from a friend who needed a code to reset their Facebook password. I sent the code to them, only to find out later that I couldn't access my own Facebook account. When I tried to log in, it said my password was incorrect, and my account didn't have all my information. I'm 77 years old and quite upset about this situation. I've been a member since [redacted] and I really want my original page with all my family members on it. Any assistance would be greatly appreciated. Thank you. Kyran Ross.

Help Needed - I have 3,[redacted] members relying on me and all seven of my websites are not functioning. My Facebook pages have been unexpectedly closed when I tried to add Facebook to a second phone. This action got me locked out. I am Bob Evermon, an 82-year-old Professor Emeritus from Emily Carr University of Art, and a professional artist. Facebook seems to have caused issues with my phone number for SMS verification. If you search for me online, you can find more about my background. I apologize for any inconvenience and appreciate your assistance. Regards, Bob Evermon.