Facebook Customer Service Issues

When I logged into my account, another photo appeared as Frank N. His profile had the same birth date but a different year. I attempted all the instructions provided but was unable to remove him. Every action I took seemed to impact the profile account. My contacts were on his Facebook account, confusing the situation. I am eager to regain access to my account, but the password has been altered multiple times without my knowledge, preventing my login. Despite following your directions, I have had no success. I want to emphasize these modifications were not performed by me. Furthermore, I have been receiving numerous emails from various sources such as ads and job notices.

Hello, I am Novelie from the Philippines. I am having trouble accessing my Facebook account, which I have been using for 13 years. Unfortunately, I can't log in because I have forgotten my old password. My main issue is that I no longer have access to my Yahoo email, which was linked to my Facebook account and has since been deleted. Furthermore, my old phone number connected to my Facebook account is no longer in use. I have tried various methods to recover my account without success. I really need to access my Facebook again to retrieve the memories of my late partner that I have shared over the years. I would appreciate any assistance in resolving this matter. Thank you.

Subject: Assistance Requested to Resolve Facebook Account Issue I am seeking assistance regarding an issue with my Facebook account linked to Instagram, as I received a message stating that my Instagram account, phanminhtriet780, has been disabled due to activity going against Instagram's guidelines. I believe my account was mistakenly disabled as it was compromised by a hacker. I kindly request a review of this decision by Instagram. Name: Thabiso Khambule Facebook Account: Thabiso Khambule Email: thabiso.khambule[@redacted] Thank you for your help in resolving this matter.

Recently, I received a text from my nephew on Messenger asking for help with verification codes for a new phone. Unfortunately, it turned out to be a scam. My sister alerted me that my account was hacked as someone tried to contact others through Messenger. When I returned home, I found that I was logged out, my password and email were changed, and my phone was disconnected. I have been diligently reporting the issue to Facebook every day, hoping for a resolution.

I did nothing on Facebook to have my account disabled. I am truly upset because I did not do anything wrong. I was simply adding family members when I received a message stating that my account is banned for [redacted] days. I did nothing that would warrant this action. I am frustrated and considering telling my friends and family about what happened. Please call me at [redacted] or email me at [redacted]

My account got hacked and I've exhausted all the options Facebook provides to recover it. The hacker altered the email, phone number, and current city, making automated solutions ineffective. Human intervention is necessary to resolve this issue due to the changed information on my account. I require a phone number or email where I can send my credentials to reclaim my account. Email: [redacted] Email: [redacted]

I was just scrolling through Instagram when I came across a post about free rewards for BATTLE GROUND MOBILE INDIA. There was a login option on that post. Regrettably, I entered all my Facebook phone number, password, and other details. The next day, my account was disabled. Please assist me in resolving this issue. I understand that falling for these scam posts was my mistake, and I will be more vigilant in the future. Kindly help in recovering my disabled account. Thank you, Facebook team.

I am Kamaljeet Kaur, and I am having trouble logging into my Facebook account. I have access to the email linked to my Facebook but not to my phone number. Facebook keeps requesting a 2-step verification code sent to my old phone number to log in, which I no longer have access to. I have also submitted my photo ID to recover my account. Please assist me in resolving this issue. My email associated with the account is [redacted] Thank you. Best regards Kamaljeet Kaur

Hello, my name is Frank Ford. I am having trouble accessing my Facebook account and would like Facebook to simplify the process. I requested a password reset via phone, but they blocked my access, claiming I replied too quickly. Facebook's support has not been very helpful, and I now wish to permanently delete my account. You can reach me at [redacted] Please note that my original phone, email, and password have been compromised, and I now have a different phone number.

Dear Sir or Madam, I am lodging a complaint against the deactivation of my account @lattoveee. I did not receive a warning for the posted story, had no opportunity to delete the story, and did not receive a temporary suspension. According to the procedure, I should have received a warning first, then a reprimand, and only after that, faced temporary suspensions before a permanent deactivation. I kindly request you to reactivate my account; otherwise, I will take legal action. If there is no activation today, I will proceed legally because my account was deactivated unjustly. I am not a seller. My Instagram account is @lattoveee. I have been active on social media for four years, and this is the first time I have encountered such a situation. I am a mother of four and a blogger, sharing our daily life, adventures, and recommendations with other mothers for fun. Since my account was deactivated, I have been bombarded with messages, causing significant inconvenience. I depend on my account to manage my affairs. I have always been sensible on my account, never engaged in any illicit activities, and NEVER sold anything. I have 29k followers and face many haters. Some have even tried to hack my account. I received perfume products as gifts to post on my story, mentioning the high number of followers I have. Due to a typo, it was misunderstood as a sales post. I have not even received a warning, and if they had informed me, I would have deleted it immediately. I have invested a significant amount of time, love, and effort into my @lattoveee account and am a passionate and ethical blogger. Please reactivate my page; Instagram is my life. In the future, I will never repeat this mistake. I have ambitious goals and have discarded everything. Please consider this as a one-time mistake and reactivate my account. I will not trust anyone in the future. I have been fooled, and there were attempts to hack my account. Please reactivate my account. Sincerely, Temel Tuba

Hello, I am Marcel Lushiku. I am requesting for my Facebook account under the name Jesus La Porte Canada to be deactivated. My account was hacked four days ago and subsequently disabled. Please reactivate it for me. You can reach me at [redacted] in Quebec. For further information, here are my two email addresses: [redacted] and [redacted] This account contains many church archives. Thank you and have a good day.

My Facebook account may have been hacked or there was an attempt to hack it on Friday, May 12. I received an email notification and immediately took steps to secure my account. Following the provided instructions, I was given a recovery code that granted access to an old account I haven't used in years. The hacked account is linked to my email, whereas the old account is connected to my phone number. Two-factor authentication is set up for the account that was compromised. Even after resetting my password, I am unable to access it because Facebook is sending codes to the old account. I need the two-factor authentication disabled to regain access. Despite receiving an unlock code, I am still unable to access the account due to the two-factor authentication issue. The account is registered under my email address ([redacted]), and my name is Judy G McCafferty.

Good afternoon, I'm Carolyn Martinez. I suspect my Facebook account was disabled by a hacker or mistakenly by Facebook. The reason provided was age-related, mentioning I am 13, though my actual age listed on my profile is 57. I received a warning email on May 21 to confirm my details, which I promptly did, but later got a notification about an unusual login, likely me from work. Shortly after, my account got disabled, probably when I entered my password. Attempting to follow the given link to resolve the issue leads to difficulties downloading the necessary files. I'm at a loss on how to proceed further as navigating Facebook's online system seems like a maze. I'm hopeful that contacting you through this email will help me resolve this issue promptly. Thank you.

I recently encountered a scammer who tricked me into providing access to my Facebook account to help recover money I won on RiverDragon.net. Unfortunately, the scammer changed the email associated with my account to his own and now is impersonating me on my account. The email address on the account was [redacted] I am unable to reset the password as it only sends the reset link to the scammer's email address. I need assistance in reviewing the account history to reset it using my phone number instead. The imposter used the profile name River Sweep. Please contact me at [redacted] if you are able to help. Thank you in advance for your time and support.

It has been more than a year since I last ran Facebook Ads. However, in February, I received an email stating that my Ad account was suspended due to violations. I recently filed an appeal, which unfortunately did not result in the account being unblocked. Instead, Facebook made the suspension permanent. Upon reviewing the account, I identified two potential reasons for the restriction. Firstly, one of the debit cards associated with the account has expired. Secondly, the company's Facebook page where I work was also restricted, and this page is linked to my account. I have addressed both issues, but Facebook has stated that their decision is final, and there is no option for another appeal or access to live customer support. I am seeking assistance in recovering my account. Any help in this matter would be greatly appreciated. Screenshot of the restricted account: [redacted]

Someone has hacked my account and changed the email address so I can no longer log in or reverse the change using the link provided in the email sent regarding the account modifications. I discovered that the person has altered their email address again, possibly to cover their tracks, and I am unable to access the backup email for this compromised account. I have tried all the solutions I could find, but none have worked. Please help me recover my account. I am willing to enable two-step verification, change my email and password right away. Please don't let this Vietnamese hacker succeed. I can also provide screenshots of the emails notifying me of the suspicious activity.

Hello, I am having an issue with Pedi-Z France on Facebook regarding a foot product I ordered. I am unable to contact their customer service or track my order as the emails are not going through. I am concerned if this is a scam since I paid for my order but have not received any follow-up emails except for the payment confirmation. I am eagerly awaiting my delivery. Please verify this situation as the email provided for contact is not getting any response and returns as unknown. Thank you.

Good morning, I am Giulietta Palmieri and I use Facebook and Messenger. My question is how can I retrieve a person I accidentally removed from Messenger. I have heard it is possible and that it may be related to the browser, such as Chrome or Avast Secure browser. Is that correct? I would like to know if you can assist me in resolving this on Messenger. The person is named Michele Morrone, and I deleted the Messenger message between 1st and 30th of November. Could you help me find and reconnect with that chat on Messenger? I hope you can help me with that. Thank you. My email is [redacted] and my phone number is [redacted]. Best regards, Giulietta Palmieri

Hello Facebook Team, I am a genuine user of this account, and your security system mistakenly disabled my personal Facebook account. It was disabled for allegedly violating the Facebook Community Standards. I have provided all the necessary identification that should be sufficient to reactivate my account. I kindly request your prompt assistance in reviewing my appeal and reopening my Facebook account promptly. Thank you, Facebook Team! Kind regards, Mangilal Sai

Hello I recently discovered that my Instagram account is linked to a username "mphuonghoa.hanhnga1ihkx" that does not belong to me. This happened after mistakenly installing a ChatGPT software which turned out to be a virus. I suspect someone else may have accessed my account without authorization. I kindly ask for an investigation into this matter and for my Facebook account to be reinstated. Please see the details below: Name: Syed Khurram Khursheed Email: [redacted] Phone Number: +[redacted]94 Location: Islamabad