Facebook Customer Service Issues

I'm seeking assistance as my Facebook account has been hacked, and the username has been changed. I am the rightful owner of the account, which has the username "badal.mahato.[redacted]." Despite my attempts, I have not been successful in recovering access to my account. Any support in regaining control of my Facebook account would be greatly appreciated. For any personal details related to my Facebook account, please reach out to me. My Aadhar number is [redacted], and my WhatsApp number is [redacted].

I had a Facebook account under the name "Shehab Abdelmonaim." The profile picture was of Reece James. Unfortunately, I forgot the password and can't log in since I changed my phone number. This account was linked to my Instagram account, where the username was "shehab_mofawqaz.[redacted]," which I changed to "theonlypercy." I accidentally synced the profile pic from Instagram, and I even shared a story about Juice Wrld. While I can access my Instagram account, I'd appreciate any assistance in regaining access to my Facebook account. Thank you.

Hello, my name is Traci Isbell, and I have three or four Facebook pages. Unfortunately, I only have access to one of them. Two of the others, I lost access to when I switched phones from Android to iPhone and back. One of the pages was hacked, damaging my name and reputation. Despite trying for over two years, I have been unable to regain access. I briefly recovered the page for a day, only to lose it the next day. The hacker is attempting to scam my friends for money. Even after my friends report the page, I receive responses stating that the page belongs to me. The hacker has now changed the profile picture. I am desperately seeking assistance to resolve this issue. Thank you for your help.

Hello, I am concerned as my account seems to have been compromised. The email associated with my account, [redacted], was changed to [redacted] without my consent. Subsequently, I have lost access to both my email and Facebook accounts. As a result, I can only view Facebook through the app. My account is registered under the name Rodrigo Álvarez, and this breach occurred on Wednesday, May 17th. I would appreciate your assistance in resolving this issue promptly. I fear losing my account, as I have had it since [redacted]. Please reach out to me at +56 [redacted] for further support. Thank you.

My Instagram account was disabled recently due to a hack, and I'm unable to appeal the decision. The system prompts me to confirm my account, but the only way to do that is if it's re-enabled. Unfortunately, there seems to be a bug in the appeal process that results in a continuous loop where I can't successfully appeal. I've tried multiple times with different approaches, but due to this issue, I can't regain access to my account. My handle is @giorgiohere, which is the disabled account.

Hello, my Facebook account has been hacked. When I try to log in, it shows me that the password is incorrect and has been changed. I've also tried to reset the password, but the hacker has changed the phone number and email associated with the account, leaving me with no access. I am sending my identity to prove that I am the rightful owner of this account. Please take necessary action. - Akash Mahali

Dear Facebook Team, I have been using Facebook for many years. Around May 18th or 19th, [redacted], my Facebook and Messenger were disabled, preventing me from accessing them. My Instagram account, nil_achol, has been connected to my Facebook account under the name Faria Binte Islam for quite some time. However, it seems that my Instagram account was possibly hacked by zhagiang.danlinho1412, who engaged in activities violating Instagram's guidelines, leading to the disablement of both my Instagram and Facebook accounts. I recently removed the Instagram account of zhagiang.danlinho1412 from my linked account, nil_achol, in an attempt to rectify the situation. Now, I am requesting that Facebook verify my Instagram account associated with my Facebook account so that I can regain access to Facebook. Thank you for your assistance.

Dear Facebook Support Team, I am reaching out for urgent help to regain access to our association's Facebook account "ADDNuernbergKuzeyBavyera," representing the "Association for the Promotion of Atatürk's Ideas" in Nuremberg, Germany. The previous account administrators are no longer associated with us, and we lack the login credentials. We can only make posts through our member Funda Ates; the administration is unavailable. Despite our efforts, we were unable to contact Facebook support by phone. We are requesting your immediate assistance to resolve this issue as our Facebook presence is crucial. We can verify ownership with the account name, association name, and the fact that Funda Ates is currently posting on our behalf. We are willing to provide any necessary information or documents to validate our ownership. We respect account security measures but require your help in reclaiming access. Kindly advise us on the steps to regain control and maintain our association's visibility on Facebook. Thank you for your prompt attention. We look forward to a positive outcome. Regards, ADD Nürnberg & Kuzey Bavyera Chairman Süleyman Akgün

Dear team, I apologize for not being aware of this policy. Unfortunately, my business page is linked to the ID that has been blocked. I have attached my passport as proof of my identity. I am simply requesting access to my account to regain control of my page, which I have been utilizing for marketing purposes. Once the account access is restored, I intend to update the profile name to match my personal name as stated in my ID. I am hopeful that I will retrieve access to my page soon, as I have conducted substantial marketing activities through the page link. Thank you for your attention to this matter. I look forward to a positive response. Best regards, A.

I need assistance regaining access to my Facebook account as it was hacked by someone from another country. They changed my phone number to an international one and also switched my email address. Whenever I try to locate my account on Facebook, I cannot find it due to these changes. I have already submitted a video selfie and a picture of my ID. The hacker added the number +[redacted][redacted], which is clearly not a United States number. I urgently require help to restore the correct phone number [redacted] and the email [redacted] associated with my account Angie NULL.

This morning, I posted on my business account. However, when I tried to access the page later, I couldn't get in. I have a personal account to manage my business page but couldn't act as the administrator. I can only view the page by switching profiles, but can't administer it. I haven't changed any settings knowingly and am puzzled by this situation. There was no information available that described this issue. *****UPDATE******** It seems to be working now, but I have no clue if Facebook made any changes or if something else happened. I logged in, and it was functioning properly. I haven't received any communication from Facebook about this, and I am uncertain if they would contact me at all. The most important thing is that it's now working.

Firstly, I am unable to pay for assistance to resolve the issue with my hacked account. I urgently need to regain control over my account. A person by the name of Gabriella is responsible for hacking into my account, taking money, and changing the email associated with it. She even granted me access to an old account that I had lost all information for. It is crucial for me to be the only one with access to my account.

In [redacted], I created a Facebook page for TNT Dynamite Decorators. Unfortunately, in March [redacted], the page was disabled without explanation. I am unable to access the page and have lost all [redacted] followers, which has had a severe impact on my business. As a result, I created a new Facebook page under the same name, but it only has 25 followers. I would like to delete this new page and restore the original one to resume posting. Despite trying various methods provided, I have been unsuccessful in resolving this issue. The original page is visible, but I am unable to post on it, causing me a great deal of frustration.

Hello Facebook team, I believe my account was deactivated in error as I did not violate any terms of service. The content that was shared seemed misleading, but it was not my intention to breach any guidelines. Please assist me in reactivating my account promptly. Thank you.

My account was hacked by someone from Canada, and I have lost access as both the email and password were changed. Prior to this, the individual who took over my account sent an email claiming that my email [redacted] was hacked and the password Beograd202 was changed for Facebook. They demanded [redacted] Euros in Bitcoin for me to regain access, which I refuse to pay. I have managed to reset my passwords for the T-online email and with the assistance of Ebay, I was able to regain control of the compromised email and set a new password for Ebay. I have successfully restored all my passwords, but unfortunately, none of the FAQs for Facebook account restoration are effective.

Someone has accessed my Facebook account and is currently using my card information to send money from my account. Despite my repeated attempts to recover my account by submitting my photo ID and a picture of myself next to the ID along with my phone number, Facebook has not resolved the situation. The person now not only contacted my friends but is also sending money through Facebook Pay. I expect a refund for the unauthorized transactions due to Facebook's negligence in securing my information and profile.

I am Patriona Haynes from Aurelia, IA, and I'm reaching out via email for assistance regarding my hacked Facebook account. The hackers are based in Africa and are using my account to solicit money from people by impersonating me. Despite reporting the issue multiple times, my account remains compromised. The hackers have even changed my email and passwords, preventing me from recovering my account. They are posting in groups and scamming my friends into sending money, thinking it's me asking for help. I urgently need help either deleting the account permanently or regaining control of it. Kindly contact me via email at [redacted] or by phone at [redacted].

Dear Facebook, I am writing to report an incident that occurred this morning, May 25th, at 7:30 AM. While scrolling through reels on my Facebook account under the name "Arjun Singh," I was scammed by an individual through Messenger who obtained my login credentials. Upon realizing that I had been logged out of my account and my password had been changed, I discovered that my backup mobile number "[redacted]" and email "[redacted]" had been removed, and a new email address "humble******9" had been added for backup purposes. This unauthorized individual has taken ownership of my account, preventing me from logging in. I had used a random name "Arjun Singh" instead of my actual name "K. Vamshi Krishna." I urgently seek your assistance in recovering my account, as it holds great value to me. If needed, please refer to my previous email details. My date of birth on the account is 18/07/[redacted]. Thank you for your prompt attention to this matter. Regards,

Dear Facebook Support Team, I am reaching out to address an urgent issue concerning an unauthorized charge on my credit card despite my disabled Facebook account. Between the 14th and 22nd of May [redacted], a transaction was processed on my credit card ending in [redacted], linked to the disabled Facebook account with ID [redacted][redacted]. Despite my account being disabled, this deduction was processed, raising security and privacy concerns. I am seeking a thorough investigation into this incident to understand how a disabled account could carry out a transaction. Attached is the credit card statement reflecting the deduction by Facebook for your review. I request an immediate refund to my credit card and a review of security measures to prevent such unauthorized access in the future. I have included a screenshot of the credit card transaction for clarity. As a loyal Facebook user, this situation has been distressing, and I trust in your team to act promptly and secure a satisfactory resolution. I await your swift response regarding the refund status and the security enhancements for disabled accounts. Please feel free to contact me for further details. Thank you for your attention and support. Best regards, Adequate Infosoft Pvt Ltd Raju Prasad

I need help recovering my Facebook account, which has been hacked. The hacker removed my original email address and phone number, changed my password, and activated two-factor authentication. I've tried to recover it by submitting my identity documents, such as my CNIC, driver's license, bank statement, employment card, student card, and registration number from the Pharmacy council, as guided by Facebook help and support. Unfortunately, I have never uploaded my photo as a profile picture and my date of birth does not match on my official documents and Facebook. Please assist me in regaining access to my account.