Facebook Customer Service Issues

Good Morning, I am reaching out regarding being banned from Meta company's social media platforms (Facebook, Instagram, WhatsApp) without prior notice. I respectfully request the reinstatement of my accounts. Although I recognize the importance of adhering to platform guidelines, I have consistently followed the rules without any previous warnings. I have been an active user on these platforms for over 14 years, and the sudden prohibition has been distressing. Your prompt assistance in this matter would be greatly appreciated. Thank you. Nader Abou Hamd Country: Qatar

Good Morning, I have been banned by Meta company from all social media platforms (Facebook, Instagram, and WhatsApp) without prior warning. I kindly request the restoration of my accounts. While I acknowledge the rules and regulations that govern platform use, I have always adhered to these guidelines and never received any previous warnings regarding my behavior. I have utilized these platforms for over 14 years and was surprised by the sudden blockage. Name: Nader Abou Hamd WhatsApp: +[redacted] [redacted] Facebook: Nader Abou Hamd Instagram: naderabouhamd Country: Qatar Thank you.

I accidentally uploaded an IPL video using my profile - Krishna Kumar. Hi there, I unknowingly used copyrighted content, and I sincerely apologize for that mistake. This account contains personal and official information that is very important to me. I assure you that I will not repeat this error and will refrain from uploading any copyrighted material in the future. I kindly request you to remove the copyright strike on my account and reinstate it. Thank you for your understanding.

On May 7th, my account was hacked, and the hacker changed my email and passwords. I received Facebook emails notifying me of the changes, but by the time I clicked on the "this wasn't me" link, it had expired. Now, my account is disabled due to the actions of the hacker, and when I try to recover it, I receive the message stating that the decision to disable it cannot be reviewed or reversed as it allegedly violated the Community Standards. All attempts to recover the account through Facebook links have failed as the account remains disabled.

Hello, I'm Shannon. I have been trying to contact Facebook since Sunday regarding my hacked account. Despite trying everything, when I enter my email address, it shows no results. I have screenshots of the person who hacked my account, which is not linked to my phone number or email. This situation is devastating to me, as my Facebook holds all the memories of my late mother, who passed away in [redacted]. I have created a new account but wish to recover my old one. Your assistance would be greatly appreciated. Thank you.

My account got hacked, and I received an email notification about the password being changed. When I tried to report this by clicking the "This wasn't me" link, it redirected me to a Facebook help page asking for a name and photo ID. I provided the information, but it keeps showing an error message stating something is missing. There are only two required pieces of information to provide, and I have done that. It seems there is no way to address any problems when someone's account is stolen.

One week ago, Facebook disabled my account citing misinformation. I posted a picture of the recent Defense Minister of Afghanistan, but Facebook mistakenly flagged it as a violation of community standards. I believe in following the community guidelines, and now my account is under review but effectively disabled. I urgently need assistance in recovering my account as I use it to communicate with my followers and share important content. My account name is Salman Pashtun (سلمان پښتونً).

Dear Sir/Madam, I am writing to inform you that my Facebook account has been hacked, and someone else is currently using it without my permission. I have attempted to log in to my account, but it keeps prompting me to enter a new password as it recognizes my current one as incorrect. Unfortunately, I no longer have access to the associated email or phone number that was linked to my account. I have provided all the relevant details and evidence in the hope that you can assist me in resolving this matter promptly. Here are the details you requested: Profile link: [redacted] Other details: Lives in Khulna My Facebook Profile: previous mobile number is [redacted] Joiya Jannat Riya (Rik) Date of Birth: November/03/[redacted] I kindly request your immediate attention and assistance in recovering my hacked Facebook account. I am eager to regain control over my personal information and prevent any further unauthorized use. I understand that the process may require verification of my identity, and I am willing to provide any necessary documentation to support this. I would be grateful for any guidance or support you can offer during this challenging situation. Thank you for your prompt attention to this matter. Yours faithfully, Joiya Jannat Riya (Rik)

Dear Sir/Madam, I believe my Facebook account has been hacked, as someone is using it without my permission. When I attempt to log in, it prompts for my old password and requests a new one. Despite trying various methods, I cannot access it as I no longer have access to my email or phone number. I have all the necessary details and evidence and sincerely hope for your prompt assistance. Thank you. [redacted] It's my Facebook profile link

My Facebook account has been compromised. The email, password, and phone number have all been altered. Despite attempting to recover it through the Facebook recovery process and providing my identification, my attempts have been unsuccessful. I am unable to find the appropriate email address to contact Facebook directly. Additionally, my LinkedIn account was also hacked, but the support center was able to resolve the issue and implement two-step verification. Thank you for any assistance you can provide. - Gorur (India)

My original FB account was hacked on Wednesday. My email and phone numbers were changed to the hacker's information instead of mine. All my friends were contacted, asking for hundreds of dollars to be sent via their Cash App. Hopefully, no one sent them money. I would like my original account restored. I have messenger contact details for sales on Marketplace which I can no longer access. I've had friends and family report my account as hacked since Wednesday, and I still have not received any help from Facebook. I cannot change my password because I don't have access to the hacked information. Please help me. I uploaded my ID twice on Wednesday for your review.

After my Facebook account was initially hacked, I took steps to secure it by setting up dual authentication. Unfortunately, I was hacked again a few days later, and this time my email, phone number, and even my name were changed without my authorization. Despite receiving verification emails, I was unable to prevent these changes and ultimately my account was disabled. I have been attempting to regain access, but I am currently unable to do so as none of my information is being recognized. I am eager to retrieve my account to access my memories and share important family milestone events.

Hi, I'm Ahmed Yahia from Egypt. I urgently need assistance to regain access to my compromised Facebook account. One day while working, I got unexpectedly logged out of my account and was asked to re-enter my password. No matter how many times I tried, it kept showing as invalid. When I attempted to reset my password via my email, [redacted], or my mobile number, [redacted]5, I realized that both were linked to a different, disabled account. It seems someone accessed my account, changed my contact information, and linked it to a separate account. Now, I can only identify my account by the Account ID: ahmed.y.saad.31. I need guidance on how to recover my account. I also plan to seek help from my friends as they are aware of the situation. Thank you, Ahmed Yahia

I am Dee Eads, and I recently created a new Ebay account for my business, mostly selling leather hide and hardware for leather goods under the name Leather A to Z. My account was permanently suspended due to not meeting guidelines, although I never posted anything. I am not active on Facebook or Instagram, but my business requires it. I was unable to receive or read any notices from Facebook, Meta, or Instagram regarding the suspension of my account. I had no opportunity to appeal or mediate the situation within the given [redacted] days. Every time I try to access these sites, I receive an error message. I am seeking a way to resolve this issue, so please provide a working help link or alternative method of communication. Thank you for your assistance.

I was requested to provide a photo with a unique number generated. My account got approved but then suspended due to a possible policy violation, even though I haven't made any posts with this new account or previously. I've been trying to use this service for over a decade to support Leather A to Z, a business that sells leather (from square feet to whole hides) and leatherworking hardware. Please assist in reinstating my account for Leather A to Z.

I work for the company behind the Facebook page: JayR ThereIsNoAct. My employer wants me to post on this account, but I keep getting different messages saying: a. The account is disabled. b. The email address linked to the account ([redacted]) is not recognized. c. The other two email addresses associated with the individual's Facebook pages ([redacted] & [redacted]) are also unrecognized. I am unable to submit a form to Facebook to request corrections as they claim none of the emails are valid, even though I post on other Facebook pages regularly using the [redacted] account. This is a new responsibility for me, and not being able to resolve this is causing issues for me at work. It seems like there should be a solution, and I believe I can handle most things independently. Despite spending three hours over two days trying to fix this, I'm stuck. Thank you for listening and I appreciate any assistance.

Dear Team, I am a genuine user of this account. I have been experiencing issues with a review request on my Facebook account for an extended period. I have already provided all the necessary identification to reopen my account, but unfortunately, I have not received any response from the Facebook team. Therefore, I kindly request you to review my appeal and assist in reopening my Facebook account promptly. Thank you, Rahim Ullah Sahak Date of Birth: June 3, [redacted] Email Address: [redacted] Phone Number: +[redacted]4

Dear Team, I am Abdur Razzaq from Pakistan, a long-time user of Facebook. Recently, I changed my mobile device, and I'm encountering issues logging into my account due to Facebook's device recognition rules. I kindly request the Facebook team to assist me promptly in resolving this matter so I can access my account on my new device. Details: - Facebook ID: +[redacted]34 - Facebook Name: Abdur Razzaq - CNIC: 15[redacted]-5 - Email: [redacted] Thank you for your attention to this issue.

My email was hacked, leading to the creation of a new Instagram account linked to my Facebook while I was asleep, leaving me unable to control it. The new Instagram account violated guidelines, resulting in its deactivation, thus disabling my linked Facebook account. Although I managed to get the offending Instagram account deactivated, my Facebook issue remains unresolved. Despite submitting an appeal form with valid ID through Facebook's help center, I am continuously prompted to log in for more details. Unfortunately, each login attempt notifies me that the account is still disabled. Can anyone provide assistance with this matter?

Hello team, I am a genuine user of this account and have been experiencing an ongoing issue with a review request on my Facebook account. I have already submitted all the necessary identification to verify and reopen my account, but unfortunately, I have not received any response from the Facebook team. I kindly ask for your assistance in reviewing my appeal promptly so that my Facebook account can be reinstated. Thank you, Rahim Ullah Sahak Date of Birth: 03/June/[redacted] Email Address: [redacted] Phone Number: +[redacted]4