Facebook Customer Service Issues

Archive 1759

The following are issues that customers reported to GetHuman about Facebook customer service, archive #1759. It includes a selection of 20 issue(s) reported April 27, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing an issue with my Facebook account. A message appeared stating, “Review requested. If we find that your post violates our guidelines, your account will remain disabled.” This is the second time my account has been hacked in a month. The first time, Facebook sent me an email alerting me of unusual activity, indicating that someone else was logging in. I was asked to write down a code and hold it in front of the camera. I need assistance in recovering my hacked account to prevent future incidents. I will make sure to create stronger passwords in the future. Thank you, Meta team.
Reported by GetHuman-icefaceb on Donnerstag, 27. April 2023 17:58
Hello, I am reaching out because my personal account has been disabled due to a photo lock issue. Several months ago, I submitted my photo as requested, but my account has not been reinstated. I believe my account was disabled because I had used a photo of a Korean actor as my profile picture. I can assure you that I have genuine information on my account, including my passport, validating my identity. I am willing to comply and update my profile picture with my real photo moving forward. This account is very important to me as it contains significant personal information that I rely on. I kindly request that you reconsider and reactivate my account promptly. I appreciate your assistance in resolving this matter. Thank you for your attention.
Reported by GetHuman-tamor on Donnerstag, 27. April 2023 21:31
My Facebook account was hacked, and despite my efforts, I couldn't recover it because I forgot my email password linked to the account. Here are my Facebook login details: Email: [redacted], Password: Yixxzy, Account Name: Yhixzz sarkin sauti. The profile picture was changed to display the hacker's email address.
Reported by GetHuman-yixxzy on Donnerstag, 27. April 2023 23:56
Dear Facebook Support Team, I am writing to request a review of my disabled Facebook account, which was disabled on 25-4-[redacted]. I am uncertain about the reason for this action. I believe this may be a mistake, as I have always adhered to Facebook's community standards and guidelines. I am keen to regain access to my account for personal and professional use. Kindly inform me if any additional information or steps are needed from my side. I appreciate your prompt attention to this issue and eagerly await your response. Thank you for your assistance. Best regards, Dhruvil D.
Reported by GetHuman8330042 on Freitag, 28. April 2023 08:47
Hello, I have a registered Facebook account. I was scammed by a fraudulent group earlier this week, and as a result, my account was compromised. When I tried to log into Facebook on Thursday afternoon, I couldn't access my account as it displayed an incorrect password. Furthermore, I received notifications that my email and phone number associated with the original Facebook account were removed. Despite my efforts, I couldn't gain access, and using another account, I couldn't view my personal page either. Messages couldn't be sent, and there were violations of community guidelines, which I did not do. I have also attempted to submit for verification online, but the system indicates that there may be issues recognizing my document photos. I kindly request your assistance in recovering my Facebook account password, as everything appears to have been altered. Thank you for your help!
Reported by GetHuman8330246 on Freitag, 28. April 2023 11:46
Dear Facebook Team, Hello, Sir. I am Rajnish Singh and I have been a loyal Facebook user for the past four years. Recently, my account was unexpectedly blocked by your security system and I followed the required steps to verify my identity. Despite complying with Facebook's rules, my account was wrongfully permanently deleted without any explanation or communication. This has caused me distress as my account contains important business information and connects me with friends and family. I urge you to reconsider and reinstate my account promptly. Deleting an account without justification goes against the principles of fairness and trust. All the necessary details to verify my account are available in my ID. If there are any issues, please resolve them swiftly and restore my account. Losing access to my account would greatly impact me negatively, and I value the support in resolving this matter quickly. Thank you for your assistance in advance. Sincerely, Rajanish Singh
Reported by GetHuman8330254 on Freitag, 28. April 2023 11:53
Hello, About a month ago, my Facebook account got hacked. The hacker changed my name and phone number details. I've attempted several times to submit a photo of my national ID, but Facebook keeps rejecting them, citing an error message related to the image's requirements without specifying which one it doesn't meet. My main goal is to regain access to my account. Can anyone offer guidance on the steps to take?
Reported by GetHuman8330348 on Freitag, 28. April 2023 12:40
Hello Facebook Team, I am reaching out because my Facebook account was disabled, and I believe it was done in error as I have not violated any of the terms set by the administration. I kindly ask that you review my case and reactivate my account promptly. I heavily depend on it for studying, work, and keeping in touch with friends. Your assistance in restoring my account would be greatly appreciated as Facebook plays a significant role in my daily activities. Thank you for your dedication to maintaining a safe environment on Facebook. Email or number: [redacted] +[redacted]14
Reported by GetHuman-mrengooo on Freitag, 28. April 2023 15:24
My account, Cristianojuniorfanatic, was recently suspended. I have encountered issues trying to regain access through the usual process for suspended accounts. Despite providing my phone number associated with the account to receive a confirmation code, I have not received any code. Despite multiple attempts over 24 hours, the message in the screenshot attached below continues to appear. I am seeking a resolution to this problem so that I can access my account again.
Reported by GetHuman-chykeone on Freitag, 28. April 2023 17:39
Hello, I would like to report a Facebook group that is spreading images of violence and promoting the harassment of girls. The group's behavior is alarming, and it creates fear among its members. The group manager seems indifferent to the inappropriate content being shared. I urge Facebook to take immediate action and remove this group. Here is the link to the group: [redacted]. Thank you.
Reported by GetHuman-mrwansah on Freitag, 28. April 2023 20:40
I have a valid concern regarding the Fe...RSA issue. I recently encountered a problem with my Fe S, which affects my daily activities. I am seeking assistance and advice on resolving this specific issue related to Fe. Any recommendations or suggestions would be greatly appreciated. Thank you for your attention.
Reported by GetHuman-mrwansah on Freitag, 28. April 2023 20:46
Dear Facebook Team, I am experiencing difficulty accessing my Facebook account as it has been locked and requires identity verification. This account holds significant importance to me, and I kindly request alternative methods such as receiving a code via my phone number or a link to my Gmail to aid in its recovery. Your prompt assistance in unlocking my account would be greatly appreciated. Account Information: Name: আমি শুধু চেয়েছি তোমায় Gmail: [redacted] Contact Number: Birthday: N/A
Reported by GetHuman-bablukul on Samstag, 29. April 2023 11:20
Hello Facebook, I am experiencing difficulties accessing my account. My mobile number ([redacted]) is not connected to any account, but it was associated with this account in the past. I am aware of who changed this information. Could you kindly re-add this number to my account? There are numerous scam artists on your platform who falsely claim that individuals have won money, but then request money in return. One questionable page to be mindful of is "Pittsburgh Steelers Fans."
Reported by GetHuman8332580 on Samstag, 29. April 2023 12:54
Hello, I am having trouble accessing my Facebook account. When trying to log in, I received a message stating: "Lindsay, Login approval needed. We noticed a login from a browser, device, or location that you don't usually use." To proceed, I need to confirm if it was indeed me trying to log in. However, the only way to verify my account is through another device, which is challenging as all devices I have access to have logged me out. This has left me unable to approve my account. Any advice on how to resolve this would be much appreciated. Thank you.
Reported by GetHuman-lupinyte on Samstag, 29. April 2023 19:04
I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing violations of the Community Standards. I have provided all the necessary identification to prove my identity and request a reactivation of my account. I hope that you will review my appeal promptly and reinstate my account. Thank you, Facebook Team! ❤ Full Name: Muhammad Jaan Afghan Email: [redacted] Phone Number: [redacted]2 Country: Pakistan
Reported by GetHuman-waliulra on Samstag, 29. April 2023 21:51
Peace be upon you. My Facebook account has been hacked and disabled. The email has been changed, along with the password. I'm unable to access my account. I have some information about it. Please help by verifying details, such as my previous email or account name. Reach out to me with questions about my account before it was hacked, or email me at [redacted]. Looking forward to your assistance.
Reported by GetHuman-gggggsds on Sonntag, 30. April 2023 04:00
Hello Facebook team, I am a legitimate user of this account. My personal Facebook account was mistakenly disabled by your security system for not meeting Facebook community standards. I have already provided all necessary identification to prove my authenticity. I kindly request you to review my appeal and reactivate my account promptly. Thank you. Profile Name: Ahammed Zumman Phone number: [redacted] Email: [redacted]
Reported by GetHuman-zumman on Sonntag, 30. April 2023 07:54
Dear Facebook Team, I'm writing to inform you that my personal Facebook account has been mistakenly memorialized and disabled. I am alive and believe this action was taken in error. I have provided my account details below for your review and kindly request that you restore my account. Thank you, Account Details: Full Name: S. Rana Date of Birth: 15/03/[redacted] Email: [redacted] Dear Facebook Team, I apologize for this inconvenience and sincerely request the recovery of my Facebook account.
Reported by GetHuman8306268 on Sonntag, 30. April 2023 19:27
I go by the name Cateyes Hernandez on Facebook. Lately, I've had to change my password three times and now I can't remember it. Unfortunately, I no longer have access to my old email, [redacted], or my old phone number. I distinctly remember setting [redacted] as my backup email, but it's not showing up when I try to log in to my Facebook account. I really need some assistance to access my old Facebook account; I really don't want to create a new one.
Reported by GetHuman8334907 on Sonntag, 30. April 2023 20:28
Hello, I am assisting my mom in resetting her password for her Facebook account. The issue we are encountering is that she recently changed her phone and cannot recall her Facebook account password or her email account password. This account holds sentimental value as it contains many of our family pictures. If her old phone is no longer functional, she may lose access to her account permanently. We are hopeful that you can assist in resolving this matter.
Reported by GetHuman-hohscott on Montag, 1. Mai 2023 06:13

Help me with my Facebook issue

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