Facebook Customer Service Issues

Dear GetHuman Support, I need help accessing my Facebook account. Unfortunately, I can't remember my birthday and can't use the ID option. My Facebook account is crucial for connecting with friends and family, and I've been using it for years. Not being able to access it is frustrating. Please provide an alternative code so I can regain access. I'm willing to cooperate to secure my account. Thank you for your help, I look forward to your response. Best regards, [Proclaimed PA MJ]

I need help to access my Facebook account as I'm unable to remember my birthday and can't access the ID option. My account is vital for connecting with friends and family, but I'm currently locked out, causing frustration. I request an alternative code option to regain access, willing to cooperate for security measures.

My Facebook account was hacked last Wednesday, March 15th. A friend noticed an ad for a car for sale that I did not post. When I tried to log in on my iPhone, I was prompted for my password. After several failed attempts, I clicked to reset it, which unintentionally led to creating a new account I did not want. Now I am locked out of my original account and unable to access it. I need assistance in resolving this issue. Thank you, John

Someone has taken over my Facebook page and profile, listing themselves as Lily Collins, which is incorrect. When I try to report the issue using the Facebook links, I receive a message stating I've been removed for violating Community standards under Lily Collins. There seems to be no way to contact Facebook directly to inform them that my page has been hijacked. Facebook addresses the hijacker as the person in need of help, rather than acknowledging me as the actual owner of the page. The impostor, Lily Collins, posts with a black and white caricature and a scarf covering their face like a bandit. This hacker posing as me must be removed.

Help needed! My Facebook account has been hijacked by a hacker. They changed my email address to caiazzolesafx which is not mine. I've tried everything, even creating a new account to merge them, but my friends are now being compromised too. Please contact me at [redacted]. I want my original account back. The email where messages are going is [redacted] The changes, including email and password modifications, were made without my consent. I can't locate my original account. What steps should I take?

I am having trouble accessing my business page as it is linked directly to my personal page. Whenever I log out of the business page, I also get logged out of my personal page. Facebook is only allowing me to reset my personal account information and doesn't recognize my email for recovery. I am unable to find any proper contact for assistance as I keep getting directed to unhelpful troubleshooting guides that do not solve my problem.

Dear Team, I am seeking assistance regarding my personal situation. Earlier this year, my personal Facebook account was compromised, leading to the creation of a Business Manager account by the hacker. Subsequently, my Facebook account was blocked, and upon attempting to resolve the issue, I received an error message within the Business Manager stating, "We have detected unusual activity and therefore disabled your advertising account. Verify your account to be able to run ads again." I did not create this Business Manager nor initiate any advertisements. Despite providing my identification and phone number for verification purposes, my request was denied. Presently, I am unable to proceed with any further requests in the Business Manager interface. I am eager to establish my online business and adhere to the correct advertising practices to facilitate its growth. I kindly request a review of my account and the opportunity to validate my identity. My advertising account ID is [redacted][redacted]. Thank you for your attention and assistance. Best regards, Tim V. Osterhuser Str. 30 [redacted] Hinte [redacted]51 [redacted]

I am also having issues with Facebook Messenger, specifically it is not working on my Mac OS computer. The window does not open, preventing me from reading or sending messages. This problem has been ongoing for some time. When I contacted Facebook customer service over the phone, they mentioned they do not handle these matters over the phone and provided an email that bounces back as "non-delivery." Additionally, reaching out via the Facebook Messenger group has left me waiting for days with no response. Hence, I am reaching out here since I have not received a response from Facebook. Can anyone help me? Thank you in advance.

I am facing an issue with Facebook Messenger on my Mac OS computer. The window won't open, preventing me from reading or responding to messages. This problem has persisted for some time. When I contacted Facebook's customer service by phone, they informed me that they do not handle these matters over the phone. They provided an email address that returned a "non delivery" message. Additionally, my attempts to contact them via the Facebook Messenger group have gone unanswered for several days. As a result, I am reaching out here due to the lack of response from Facebook. Can anyone help me out? Thank you in advance.

On Sunday, March 19, multiple attempts were made to alter my email and password. Upon receiving notifications, I clicked the provided link to confirm that it wasn't me. However, when trying to update my password, I encountered errors indicating that my current password was incorrect. It seems the hacker managed to change it. Despite submitting my driver's license multiple times, I received only one rejection email. I am uncertain about the next steps. I have cherished my Facebook account since [redacted] and fear losing all my valuable data. How can I verify my identity and regain access to my account? I am in urgent need of assistance!

I am seeking assistance with a Facebook issue and finding a way to speak with a representative. I have been unable to access my account since March 8th after encountering unusual activity. Despite working with multiple agents and attempting all suggested solutions, I remain locked out as of today, the 23rd. I acknowledge the challenge of verifying my identity but hope for a resolution. The problem began when I changed my password and subsequently forgot it, leading to the account lock. As I tried to regain access by entering my old password multiple times, the system flagged it as unusual activity. I am now unable to create a new account using a different email address due to the same issue persisting. I am unsure how to proceed in resolving this matter or if my account will remain inaccessible indefinitely.

I am seeking further suggestions to unlock my account as I have been unable to access it since March 8th. Despite working with various agents and attempting all provided solutions, my account remains locked with no success. I have patiently followed instructions, cleared the cache, and acknowledged the unusual activity leading to the lock. Although difficult to verify my identity, there must be a resolution. The lock was triggered by my unsuccessful attempts using an old password, as I had recently changed it and forgotten the new one. Subsequently, I encountered difficulties even when trying to create a new account using a different email address. I am inquiring about potential steps to resolve this issue and whether I am permanently locked out.

I have been encountering some frustration with my posts being automatically removed from a public group despite them not violating any guidelines. It has been a struggle to post for a while now, and the group does not have an admin to contact regarding this issue. I have not received any messages indicating a rule violation or reasons for the removal of my posts. I attempted to post the same content from different accounts and devices, but they were swiftly removed without explanation. Despite reaching out to Facebook for assistance through messages and feedback, I have not received any helpful responses. This situation has become more complex than anticipated.

Dear community, My name is Dedaram Choudhary, and I am concerned that my page has not been monetized yet. I kindly request your assistance in getting my page monetized. I have been posting and sharing reels on it in recent days, but they are not getting much visibility - also, the button for posting sometimes gets disabled. I urge you to address these issues promptly and proceed with the monetization process as soon as possible. Once monetized, I will be happy to share good news with you all. Thank you.

My account got disabled on March 18th under the name Gerald K Shone. I was informed that I violated the rules, but I haven't made any posts recently. I tried to upload my ID as requested, but it got rejected. Now, my account is permanently disabled. Could you please reconsider and reinstate my account? I have attached my National ID and some screenshots for verification. Thank you.

Hello. On March 21st, when attempting to log into Facebook, I noticed the name "LILY COLLINS" appearing under my email address, which is not my name. I received a notification that my account was disabled. I tried to submit my ID through the "MY ACCOUNT IS DISABLED" form, but I encountered an error message stating "YOUR ACCOUNT IS DISABLED, AND THIS DECISION IS FINAL." I suspect my account has been hacked by this LILY COLLINS. I would like to know the steps to recover my account and find out what this LILY has done on my account. Thank you for your assistance.

I'm having trouble receiving my two-factor authentication code. I know my Facebook password, but I'm unable to receive the security code from the Google Authentication app. Unfortunately, the information wasn't backed up, and now it's lost. I have two-factor authentication enabled on Facebook, but I can't log in to turn it off. Name: Mr. Mohammad I. Email: [redacted] Phone: [redacted] Mobile Operator: Jio 4G Device: Vivo V 25

Unfortunately, my Facebook account was hacked, and the hacker changed not only my password but also my email and phone number. This has made it impossible for me to use the "forgot password" option as the notifications are going to the hacker instead. They are even asking for money from people on my friend list! I have tried several times to recover my account but have not been successful. Any assistance would be greatly appreciated.

I suspect my account has been hacked. The primary email address was changed, locking me out since March 11th. I submitted my ID, received an email instructing me to recover the account, but now cannot log in as my email has been changed, and the phone number associated with the account is not mine. Meta contacted my work email for verification, and after sending a photo with a code, my case was closed without further communication. I identified the hacker's email in a message from Facebook but cannot access the verification code. This situation is crucial as my account holds work-related information and irreplaceable memories. I can provide my current email, the phone number I use with Facebook, details about a card once linked to the account, and private information only visible to me. Please assist in recovering my account promptly; it has been two weeks of being locked out, hindering my work activities.

I am experiencing an issue with the two-factor authentication code for my Facebook account. I have my password but need the security code from the Google Authentication app, which is not backed up and now lost. The two-factor authentication is enabled on my Facebook account, but I am unable to log in to turn it off. Full Name: Iqbal Hussain Barbhuiya Facebook Name: Mohammad Iqbal Barbhuiya Email: [redacted] Phone Number: [redacted] Mobile Operator: Jio 4G Device Name: Vivo V25 I kindly request assistance with this matter. Thank you.