Facebook Customer Service Issues

I need assistance in regaining access to my Facebook account. Unfortunately, it was compromised yesterday, March 17, [redacted]. I inadvertently logged into my account on a website whose name I cannot recall. Directly thereafter, without any further online activity, I am now unable to log in this morning. This account has been hacked once before but successfully recovered, and it has been in my possession for nearly a decade. It is crucial for me to regain access as it contains some personal documents. The name associated with the account is Lennard Dalhog Arce.

I fell for a scam on Messenger where I entered a code that seemed to be from a friend, resulting in my Facebook account being hacked. The email, phone number, and password have been changed, making it impossible for me to access my account. Even though Facebook says it can't find my account, my friends are still receiving suspicious emails requesting the same code. I'm eager to recover my old account rather than creating a new one. Despite attempting to go through Facebook's recovery process, I haven't received any codes to help regain access.

My secondary account was hacked, and the recovery information was altered by the hacker, preventing me from resetting the password or accessing the account. Despite having taken down some photos with the help of Facebook, I am concerned about the continued use of my name on the account for professional reasons. Some photos on the account still display likes and activities from my family members, indicating its authenticity. Additionally, the hacker has blocked me, making it impossible to report the page further.

Dear Facebook team, I am experiencing an issue with my personal ad Facebook account regarding the ID review request option being greyed out. This problem is preventing me from running ads and has my business on hold. I have familiarized myself with Facebook's advertising policies and guidelines, yet I am unsure of what I may have done incorrectly. I kindly request assistance to resolve this matter so that I can make the necessary adjustments promptly. Thank you for your prompt attention to this matter. Sincerely, Siddhrajsinh Dilipsinh Gohil

My Facebook account got disabled because someone hacked it using the name Jerry Avenaim. Even after uploading my ID, it's still disabled and cannot be reversed. It's unfair that innocent people like me have to deal with this due to hackers. I've lost photos and messages from my deceased son. How can Facebook let this happen to so many people globally? What about GDPR? Can anyone assist me, please?

My Facebook account got locked for the second time in a month for no apparent reason due to "unusual activity" (WTF!). Initially, I had to confirm my friends, and that resolved the issue. However, this time they requested the birthdate I originally entered years ago. Since I didn't use my real birthdate and now can't recall what I provided, I'm locked out of my account! It feels like Facebook has inadvertently locked me out rather than enhanced security. Any assistance would be greatly appreciated. -Norton T.

Hello, my name is Nurjamal Keneshbekova. I am facing an issue with someone who has created a Facebook account using my name, which is causing me distress. This person is sharing false information and posting my pictures with incorrect details. I am looking to verify my account using my phone number and documents like social security number. Please reach out to me promptly. You can contact me via email at [redacted] or on my phone at [redacted]. Thank you.

Thakur Vicky, you have expressed disagreement with the decision made on 9 March [redacted]. Please check back here for the outcome. Your Facebook account is currently not visible to others, and you are unable to use it. Our team typically takes a little over a day to review the information provided. We aim to assess all accounts before disabling them, but during busy periods, this may be delayed. If we determine that your account complies with our Community Standards, you will regain access to Facebook. However, if we find that your account violates our Community Standards, it will be permanently disabled, and you will not be able to contest this decision. Thank you for your patience.

I am unable to access my Facebook account due to a hacker who enabled two-step verification on their device. Despite providing my national identity card to confirm ownership, I am still locked out. My genuine details are as follows: Name: Mouhamed Amine Mbarek Profile Name: Med Amine Mbarek Phone Number: +[redacted]9 Email: [redacted] I comply with all Facebook Terms of Use Policies. I am distressed as this account contains years of information and contacts. I kindly request assistance in regaining access to my account. Thank you, Mouhamed Amine Mbarek

I am extremely upset with Facebook. My husband, a well-respected Parish Councillor, is being subjected to verbal abuse, including being called inappropriate names. This has happened twice, and the individual responsible, Che Thatcher, is getting away with it once more. Despite the damage caused to my husband's reputation, Facebook claims this does not violate Community Standards. This lack of action is disgraceful. It is unacceptable for false accusations and derogatory remarks to be made about someone. The individual targeting my husband seems to have a personal vendetta, possibly due to my husband's efforts to prevent illegal activities in the community. The Police are now involved, with records of the incidents provided above. I demand a swift resolution as my husband's safety is at risk due to the online harassment. Facebook needs to take responsibility and address this serious issue promptly. - Beverley C. Richmond

My name is Rose Smith-Felton, formerly known as Rose Smith-Waddy. My husband, Mr. Waddy, passed away in [redacted], and I remarried in [redacted]. I provided this background to explain my name change. After reviewing your rules and regulations, I am perplexed as to why my account was suspended. I used it relatively infrequently, mostly to watch church services on Sundays. Occasionally, I interact with former students and they may contact me as well. Could you please explain in detail what offense led to my suspension? There has been no use of profanity or engagement in any illicit activities, so I am unsure as to why my account was suspended. Thank you.

Dear Facebook Team, I am writing to inform you that my account under the name Dani Daniel has been disabled by the community. I am confident that I have not violated any of your rules and regulations, and I hold great respect for you and your community guidelines. It appears there may have been an error, so I kindly request that you review my account once again and reinstate my Facebook access as soon as possible. This issue is urgent as my account is linked to other social media platforms such as PUBG Mobile and Instagram, along with various apps from the Play Store. I distinctly remember following all the rules and regulations you have set forth, yet my account remains disabled. I can provide identification proof of my disabled account if needed. I urge you to expedite the review of my account and consider updating your reporting system. Thank you.

I agreed to your terms to use your product, but now I disagree with some of the terms related to selling on Marketplace, privacy, and prohibition. I want to ensure my account is not banned. Here is my account: [redacted].

I need help to retrieve the password for my Facebook account named Syahmie Darwisy. I am unable to access the Syahmie Darwisy Facebook account as the email and phone number on file are inactive. I kindly ask for your assistance as I need to reconnect with old friends. This account holds many cherished family and friends' photos. Despite several attempts, I have been unsuccessful. I sincerely appreciate any help you can provide. Thank you.

On Wednesday, my Facebook account was hacked. I got an email stating that my email, phone number, and password were changed. I clicked the email link but haven't been successful in recovering it. My friends and family can't see my account, although I can find it but can't reset the password or log in. I have an email where I chatted with Facebook before, but I can't locate the chat button to talk to someone. When I reply to the email, it bounces back to me.

My Facebook account has been compromised by a hacker. After receiving an email confirming changes to my password, email, and phone number, I attempted to secure my account by initiating a recovery process. However, I encountered issues with receiving a verification code sent to an unfamiliar email address. Despite my attempts to regain access by providing my ID to Facebook, no response has been received. It is crucial for me to recover my account promptly as it contains precious photos of my recently deceased cousin.

Dear Sir/Madam, I am Xia Jerry, the administrator of the Facebook account Concord Sound, which has recently been flagged. As an e-commerce business, our goal is to provide top-quality products and excellent buying experiences to our customers. We take great care in creating the best quality content for Facebook users, as I believe it is something we both aim for. Using Facebook is crucial for me to connect with friends and communicate with business partners. I always adhere to Facebook's policies and strive not to violate them. If there has been any unintentional infringement, it was not deliberate. You can reach me at [redacted] I would sincerely appreciate any feedback or suggestions from you. Best Regards, Xia Jerry

I lost my two-step verification code (Google Authenticator) because my phone is missing. When I registered for Facebook, I used the name Alex Billy and logged in using the email [redacted] Until now, I can't access my account. I already sent my ID card, but it was rejected. Please help me so I can manage my community again. I am willing to answer any questions related to my account. Thank you.

I am unable to access my account as it indicates that my email has been changed without my authorization. I created a new email, and now this second account has been disabled due to alleged inappropriate activity. I simply added a few friends and have not made any posts, except to report that my old account was hacked. It seems like the same individual is targeting both accounts. The hacker appears to be using the email [redacted] Additionally, my Facebook now displays the name Jessica Curtis, a friend from South Carolina who I believe would not betray me; she might also be a victim of hacking. I am adamant about not engaging in any improper actions on Facebook. I am distressed because my account contains precious irreplaceable photos of my family, grandchildren, and friends. I trusted Facebook to keep these images secure. I implore for assistance in reclaiming access to my account. Regards, Barbara Z. [redacted]

Hello Facebook Team, I am experiencing an issue with my personal Facebook account. It has been disabled for supposedly violating community standards. I want to clarify that I have never knowingly breached any terms. In [redacted], I started an online business and shared some pictures on Facebook groups without being aware that it was against the rules. I sincerely apologize for this oversight as I was simply trying to generate some income. I kindly request for your assistance in reviewing this situation and reinstating my account. Thank you, Monika Angi Chawla