Facebook Customer Service Issues

Good morning, I am writing because my Facebook account with the username [redacted] (Alfonso Affonzo Aiello) has been blocked for security reasons. To unlock it, it is asking for a credit card that I no longer have. This is an old account with many personal photos and memories, and I would like to know how to recover it. I have been trying everything, but it keeps leading me back to the credit card solution. Is there a way for me to send my documents to prove my identity? I hope to receive a response soon because I am unsure of what else to do. Regards.

Hello, A week ago, my account was hacked while I was asleep, and Facebook deactivated it. This account is linked to my company page, and I can't promote my business anymore. Clients are looking for my projects on the Facebook page. I want to advertise my company. I don't mind the deactivation but need access to the page. My new account is under Filimon George Valentin. I can be reached at [redacted] or [redacted]. I've tried the steps for verification but haven't succeeded. I'm willing to provide a photo ID for authentication. Please assist me in recovering my Facebook page or regaining access to the old account. Thank you, George

Dear GetHuman[redacted], I have been unable to access my Facebook account since March 7, [redacted]. I am following the steps to unlock it, but when I try to input my email address on the "how can we reach you" option, it keeps showing an error message stating "to prevent any misuse, we limit how often you can do certain things on Facebook. Please try again later." I kindly ask for assistance in resolving this issue and unlocking my account. I have attached my ID and a screenshot of the problem for your reference. I would appreciate your help in unlocking my account by sending the code to my email or phone number. Thank you. Account Information: Name: D. Mihiret Login Email: [redacted] Phone Number: [redacted]00 Thank you.

Hello, Dear Sir/Madam, I am writing to address the issue of my Facebook account being disabled under the name of Deepu Som due to a community violation. I firmly believe that I have not violated any of the community guidelines, and I kindly request a review of my account to be conducted as soon as possible. I have linked my Facebook account with other social media platforms such as PUBG Mobile and Instagram, along with various apps downloaded from the Play Store. Despite adhering to all the rules and regulations set by Facebook, my account was unexpectedly disabled. I urge you to reconsider the status of my account expeditiously, as it is of utmost importance to me. Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding and assistance. Best regards, Deepu Som

I recently made a purchase on Facebook from sonorus.shop in Dublin, Ireland. Sadly, $[redacted].10 was taken from my card in what turned out to be a scam. My name is Janet May, and you can reach me at [redacted]. I am reaching out in hopes of getting my money back. This was my first experience being deceived on Facebook. The website advertised wigs for as low as $6, with additional free items for multiple purchases. Initially, I trusted it since it was on Facebook, but it was a fraudulent scheme. The funds were transferred to Dublin, Ireland. I urge for the removal of this deceitful site from Facebook to prevent further victims. Kindly contact me to discuss the possibility of a refund. Thank you for your attention and assistance. Email me at Janet May [redacted]

On Tuesday, my personal Facebook account was hacked, leading to inappropriate posts and the distribution of offensive content, including child exploitation materials. Moreover, my business accounts, The Keepsake Gift Shop and Keepsake Memory Boxes, are linked to my compromised personal page. While I understand the need to block accounts for such content, none of these actions were done by me. Unfortunately, my personal account has been blocked for 3 days and my business account for 30 days, significantly impacting my business operations. Utilizing Facebook for promotions, I easily reach over 1,[redacted] local individuals with each post. It seems unjust to face consequences for content I did not post. Additionally, there has been fraudulent activity on a card linked to Keepsake Memory Boxes, and we have notified our bank about this issue.

I need to regain access to my Facebook account. It was hacked two weeks ago, and the login email was changed. After attempting to recover it, my account was disabled due to suspicious activity. I've utilized Facebook for more than a decade, relying on it for Marketplace sales, messaging, and communication with friends and family. The situation is distressing, and I fear losing access permanently. Despite following all the suggested solutions on Facebook's help pages, I haven't received any updates. I've submitted my ID twice via the provided link after being notified about the email change, but there's been no response. The hacker altered my email, profile picture, and name to "Jerry Avenaim." Upon searching this name on Facebook, a friend found similar cases of hacking with the same name and profile picture changes. The situation leaves me feeling helpless. I simply wish to regain control of my long-standing Facebook account.

Good morning, my name is Jolene Gibbs. I recently got married, so my previous name was Jolene Sparks-Sinn. I have been locked out of my Facebook account, which I've had for over 14 years since my divorce three years ago. I've tried to reset my password, but the text goes to my old number. How can I update this information? I've created a new Facebook page but would like to retrieve my old account or at least save my photos before it's deleted. I'm struggling to find a solution and hope to recover my account and combine both. Your help in sorting out both accounts would be much appreciated. Thank you.

On Sunday, March 12th at around 10:15 a.m., my account was hacked. My credit card was used four times within 15 minutes for a total of $49.26 each time. Upon being alerted by the bank, I promptly closed the credit card account. The fraudulent charges were successfully removed after contacting the bank, and the account was closed. Despite following all available protocols to reach out to Facebook, my account was blocked. Oddly, on other computers, various entries with my picture and different birthdates have appeared under the name Lily Collins. I am unfamiliar with anyone named Lily Collins. Recently, a message addressed to Lily was sent to my correct email address from the notification center, prompting me to contact them.

My Facebook account was hacked, and I urgently need help recovering it. I am grateful for any assistance provided by the Facebook team. The account owner's name is Jamal Raza and the account number is [redacted]. I reside in Chhaygaon, Assam, India, and currently live in Guwahati. I attended Chhaygaon Higher Secondary School and my marital status is single. I have reported the incident to the local police with the FIR number [redacted]/21 but haven't received any help yet. My Facebook account has been used to play PUBG and has transactions worth over two lakh. This situation has left me feeling devastated, so I implore you to help me restore my account. Kindly reach me at [redacted]/[redacted]. The hacker's email is [redacted], which has put me in a dangerous position and caused great distress.

Hello Facebook Team, I am reaching out because I forgot my Facebook account password and no longer have access to the phone number linked to the account. When attempting to recover my account on a new device, I receive an error message stating, "we dont recognize your device." I have provided my government details below for verification purposes. Username: Rohit Vishwakarma Old Mobile Number: [redacted] Previous Password: rohit1212 Could you please assist in gaining access to my account on the new phone? Thank you for your help.

Hello. For the past 3 days, my Facebook business page has been showing: "Your page isn't published." After disputing this, I was informed that my page would be reviewed. I am confused because I have not violated any community standards. I have over 27,[redacted] followers waiting for my posts. I would appreciate an explanation. Similarly, on my personal account, I have not been receiving any notifications from Facebook for the past 3 days as well. Regards.

My account was hacked a few days ago. The hacker kept my profile pictures, name, and all my previous posts. They've even attempted to message my friends using that account. Most people are aware of the hacking and have been reporting the account to assist me. The email and password linked to the account have been changed, and I am unable to access the email associated with it. I've had this account since [redacted] and really want it back. My husband helped me retrieve some profile pictures, but there are others with him and our daughter that I can't recover. These pictures were never previously on my Facebook account. How can I regain access to my account that I've owned since [redacted]? Please help me recover it.

My personal account has been disabled. I kindly ask for verification of the attached documents. I am appealing because I have been inconvenienced. I have used this account for 16 years and it has been verified multiple times. Please review my documents as I am encountering an error when trying to upload them. Thank you.

I recently upgraded my phone and successfully synced all my apps through the cloud. While I received new login codes for Instagram, Twitter, and Airbnb, I'm facing an issue with receiving the codes for Facebook and Messenger apps. I usually log in to Messenger with my phone number and have received the codes before, so I'm confident the number is correct. After contacting my phone provider, Telus, and following several steps such as unblocking contacts, reinstalling the apps, and restarting my device, I'm still unable to receive the codes. I even tried to confirm the device from another one, but it also attempted to send a code that I didn't receive. This authentication problem with Facebook and Messenger is frustrating and seems never-ending.

Dear Sir, I have been using my official Facebook account for the past 13 years, and I have always adhered to the community guidelines. My account is currently temporarily disabled, and I would like to request a review to reinstate it. I assure you that I have not violated any rules on my account. Thank you to the Facebook team for your assistance. Name: Paulraj Kurusamy Email/Number: [redacted] / +91 [redacted] Date of Birth: 30.04.[redacted] Country: India

I have 3 accounts: Nory Rodrigues 2 and the latest one I opened is Betancourt Nori. When I tried to change the password, I noticed something unusual - I'm not receiving the codes on my phone. I need you to contact me immediately; my privacy is at stake. Facebook is always the same; it's the easiest way for identity theft, and they don't resolve anything. Send me a valid number where I can call and get answers. I'm not going to send any identification documents when you don't provide security.

I'm having trouble accessing my Facebook account. I initially closed all my sessions due to security concerns, but now I can't reset my password because I can't access the 2-factor verification. I've provided my ID to Facebook to confirm my identity, and they sent me a code to reset the password, but I'm still unable to get past the 2-factor verification. I'm missing out on notifications from friends and can't open them. I'm hoping to regain access to my original account without having to create a new one.

My account was compromised by the individual [redacted] They have deleted all my contact information, preventing me from accessing my account. As most of my work communications are done through Messenger, not being able to retrieve my account is causing me to lose work opportunities. When you sent me two links with codes to recover my account, unfortunately, the codes had already expired on the same day. I urgently need to regain access to my account. I can provide screenshots from my email illustrating the change of address and contact information, which I did not authorize. Please address this issue promptly and assist me in recovering my account.

Hello, I am Aliya Naaz, and my ID is [redacted]. My first email ID, [redacted], is no longer accessible. However, I have my second email ID, [redacted] I have been attempting to login for a while now, but it requests a login code that I cannot receive as I no longer have the phone number and have lost my mobile. I am unsure how to regain access to my account. I have already contacted fbsupport.com via email. Please assist me in recovering my account promptly. Thank you. Best regards, Aliya Naaz.