Facebook Customer Service Issues

I have been unable to access my Facebook and Instagram accounts, which are linked, for over a month due to suspected suspicious activity. Every time I attempt to log in, I receive the following message: "Sulayman, you disagreed with the decision ON 13 FEBRUARY [redacted]. Check back here for the result. Your account is not visible to people on Facebook and you can't use it. What happens next: It usually takes us just over a day to review your information, but we have a lot of reviews at the moment, so it may take longer. If we find that your account does follow our Community Standards, you'll be able to use Facebook again. If we find that your account doesn't follow our Community Standards, it will be permanently disabled, and you won't be able to disagree again." Despite multiple attempts, I have not been able to resolve this issue or contact support. The provided self-help links are ineffective as I cannot access my account.

A few months back, my Facebook accounts were hijacked, and after notifying friends and family about the imposters, I contacted Facebook for help. However, I was informed that blocking the thieves was the only solution as they weren't breaking any rules. Unfortunately, this led to me unknowingly violating marketplace rules and facing a ban without understanding the reason behind it. Later, I discovered I was charged $[redacted] on my taxes due to an insurance plan signed up without my knowledge during an investigation. The entire ordeal has left me feeling unfairly treated, especially when attempting to resolve the insurance issue. Despite being assured that my marketplace access was restored, I am still facing issues accessing it. I am unsure if I will face permanent consequences for being hacked, and I am desperate for any further steps to rectify these problems and regain access to the marketplace. It seems like an endless battle, and at times, I feel targeted by Facebook, even though deep down, I know it's not the case.

My Facebook account has been frozen once again, and I've disagreed with their decision. They promised to review it and lift the freeze within a day. This has happened repeatedly in the last six months, causing inconvenience each time. Facebook never explains why my account is frozen or what violation occurred. It's frustrating not to know what I did wrong to avoid a repeat. The cycle of freezing my account without cause needs to stop. I urge Facebook to provide clarity and resolve this issue promptly.

I need help with my Facebook account. For some reason, whenever I try to log in, I keep getting a message saying my account has been locked. I don't understand why this is happening, as it is the only account I have. I have access to my Gmail account and also have my personal phone number linked. Please provide me with the necessary steps to unlock my account. I appreciate your prompt attention to this matter. Thank you, Facebook team. User ID: Pankha Thapa Chhetri Email: [redacted] Phone Number: [redacted]

Hello, I am a legitimate user of this account. The security system mistakenly disabled my personal Facebook account, citing a violation of the Facebook Community Standards. I have submitted all the necessary identification to prove my identity and request that my account be reinstated promptly. Thank you for your attention to this matter. Name: Pankha Thapa Chhetri Email: [redacted] Contact Number: [redacted] Date of Birth: 23/12/[redacted]

For the past three days, I've been unable to access my Facebook account. I'm getting an error message saying my password is incorrect. Even after resetting it and enabling two-step verification, I'm not receiving the verification code on my phone. I've tried various solutions including using my ID to verify, but the link provided doesn't work. When resetting my password through a web browser, I still face the same issue with the verification code not reaching me. I'm at a loss on how to regain access to my account.

My account was hacked. My phone was stolen, and now I cannot log in to my Facebook account. The code sent to me doesn't reach me since the hacker changed my phone number associated with the account. I also cannot receive messages on my Gmail account linked to it. I am concerned and need help to regain access to my Facebook account. Please, send the code to my Gmail account [redacted] so I can reset my password and recover my account. Thank you.

My Facebook account was hijacked because my phone was stolen. When I tried to log in from another device, I realized I couldn't access my account anymore. The person changed my password, the phone number for SMS messages, and even the linked Gmail account. I would like the login code to be sent to my Gmail account [redacted] or to my phone number [redacted]7. I don't want my name to show on the profile anymore since the person removed my pictures and might have changed the name. I still remember my last used name on my phone was Ødãmpêt Julius, but it's asking for a password I no longer have. I appreciate any help to regain access to my Facebook account.

I am from India, and there is a monetization policy issue with my Facebook ID. Please check my Facebook account as I come from a poor family. It has been 5 years since my Facebook ID got monetized, and before that, I had not monetized any other IDs. Only my videos are there, and no one else's videos are on my account. Please help me. Treat me like your child and help me. Please have mercy and help me. I beg you, I have done nothing wrong. Please check my account.

I apologize for any inconvenience you're experiencing. I am unable to log in to my account from my computer without my password, and I am having trouble changing it. Even though I added my phone number to receive a security code, I am not getting any messages. Furthermore, the email address on my profile is incorrect, and I cannot change it without my password. However, I can access my Facebook on my mobile phone. Can you please assist me in changing my password and email address?

Hello, I'm Danio Perricone. My account has been hacked, and the password and email have been changed, so I can't access it anymore. Can you help me? Thank you. My previous email for Facebook login was [redacted], and the previous password was Atester333RRR@@@.

Someone has taken over my Facebook account, and I want my original account back. My name is Amber Dawn Neel, and I am from Tulsa, Oklahoma. I attended Nathan Hill High School and have some college experience at American International University. My previous profile picture included images of my boyfriend and daughter. My phone number is [redacted], and my email address is [redacted]. I have been dealing with this issue for two months, and having access to my Facebook is crucial as I conduct business through the platform. It is currently disabled, and I hope it has not been deleted. Thank you.

On February 4th, I received a text message from Facebook informing me that my account might have been compromised. Following the instructions, I confirmed my email and phone number on my computer. Immediately after, a message appeared stating that my account violated community standards and provided the option to disagree. Opting to disagree led to a screen saying that the case would be reviewed within a day. Waiting patiently, I later found out after 30 days that my account had been permanently disabled due to alleged violations of community standards, yet no specific reasons were given. I only used the account for simple interactions like sending "Happy Birthday" messages, as I am retired military and rely on social media to stay connected with friends globally. Additionally, I managed our Sunday School page. This sudden and unexplained action by Facebook has left me frustrated and without access to valuable contact information. It seems the platform's actions contradict the values of equality and justice they promote.

Hello team, I appreciate your attention to my issue. My Instagram account got suspended on March 8th. Despite multiple appeal attempts, I have not yet received a response. I am counting on your assistance to help me submit a successful appeal this time. I am eagerly anticipating your support in regaining access to my account as it holds significance for me. I am more than willing to provide any additional information required for the appeal process. I want to express my gratitude in advance for your help and expertise in resolving this matter. I am looking forward to your prompt response. Instagram ID: radioactive_lan19 Email: [redacted]

Hello, I haven't used my Facebook account in a while. I recently tried to log in and they requested verification, but I am no longer in Congo, I am now in Cyprus. I'm unable to receive the verification code as it's linked to my Congo phone number. I haven't used Facebook in about 5 years and I just want to access my account again. How can I do this if the verification is tied to my old Congolese phone number? It appears that all options are blocked.

I recently received a concerning letter about the potential closure of my Facebook account. I cherish using Facebook to stay connected with my loved ones. The letter mentioned reasons for the closure, which I find puzzling as I always share pleasant posts. In response, I tried creating a new account to replace the first one, but I encountered difficulties closing the original account with similar profiles under the names Greg and Melissa. I have been using this account for over two years. I am seeking assistance to understand why my account is at risk of being deactivated. I value the platform for sharing content with my wonderful friends and family, including wildlife photos, all suitable for a general audience. Can anyone please provide guidance on this matter? Thank you for your help and support.

I am distressed to report that my Facebook account has been hacked for the second time. The hacker not only removed my verified Gmail accounts and phone numbers but also replaced them with their own. They have even had the audacity to contact me through my compromised email accounts to demand a fee for returning access to my account. Despite my efforts to follow the Help Center's suggested recovery steps, the hacker's control over my recovery information means that any verification codes are sent to their email and phone numbers. I have provided verification ID photos and even uploaded tax documents but to no avail. The hacker has enabled two-step verification and is using code-generating apps to prevent me from regaining access. To make matters worse, it appears that Facebook has inadvertently granted access to my Google account, giving the hacker full access to my personal photos and videos. My sense of security and privacy have been violated, leaving me and my family fearful of further consequences. I implore Facebook to assist me in reclaiming my account and restoring my peace of mind.

Yesterday, I received a message from an unknown contact on Messenger instructing me to contact someone for assistance in acquiring funds from the USA government. After providing personal details like my name, email, phone number, and age, the individual asked me for code numbers sent to me by Facebook via email and phone. I realized too late that my Facebook account had been hacked in the process, and now I am unable to access my account.

To whom it may concern, Good afternoon. I am writing on behalf of JV Blesrubio, a friend of mine, regarding his hacked account. Yesterday, March 15, [redacted], around 11:12 pm, his account was compromised. The email address, password, contact number, and birthday were all altered, preventing us from using two-factor authentication to recover the account. Could you please advise us on how to proceed with the account recovery process? Below is the link to his account: [redacted] Thank you for your assistance. God bless.

I am having trouble accessing my Instagram account, @aditya_songs, as my password has been changed. Additionally, both the recovery email and phone number linked to the account have been updated without my knowledge. The Facebook account connected to my Instagram has been deleted, but it contained important content, such as reels and videos of myself. I am willing to provide any necessary verification to prove my identity and reclaim access to both of my accounts. I have access to the emails I used to sign up for these accounts and kindly request assistance in recovering them promptly. Otherwise, I may need to take legal action to resolve this issue, as the accounts contain sensitive information about myself and my family that I need to secure.