Facebook Customer Service Issues

My Facebook account is currently disabled, and despite following Facebook's unlock steps, I am unable to proceed. I use the name Lucy Chuks on Facebook, but my real name is Lucy Chinyere Kanu. I reside in the US, and my passport and visa have expired. Facebook is now requesting that I upload an ID to confirm ownership of the account. I am seeking assistance on how to proceed as I cannot provide an ID due to the expiration of the ones I currently possess.

Hello! I'm sorry to hear about the frustration with your father's multiple disabled accounts. It seems challenging to navigate these issues while trying to earn some extra income. Finding employment opportunities can indeed be tough. I understand the struggle and confusion you are facing with these account restrictions. Hopefully, you can find a resolution soon.

I came across an IQ test ad on BRAINETY.COM and paid $8.90 via PayPal. A week later, I noticed a $79.80 unauthorized subscription charge for "brain games." I reported this scam to both PayPal and my bank, but I am still awaiting a refund after 11 days. Upon further research, I found out that this company, Brainety, has a history of fraudulent activities spanning years. Despite numerous complaints and warnings online, Facebook permits their ads, enabling them to scam more users. It's concerning that Facebook allows such misconduct to persist and harm unsuspecting individuals.

Bonjour, j'ai reçu votre e-mail concernant la récupération de mon compte Facebook. Cependant, le lien fourni ne fonctionne pas, et je retourne toujours à la page où je dois envoyer ma carte d'identité. Quand mon compte sera-t-il débloqué? J'ai besoin d'y accéder pour des raisons professionnelles. Merci.

I fell victim to multiple scams on Facebook, totaling $[redacted] in purchases through Marketplace. The sellers I encountered used various aliases like "Acreman," offering portable foldable garages with contact emails at service24@messages24h and [redacted], as well as a website www.gloried.shop. Another seller, "Schaude," claimed to sell "5 in 1 Laser welders" with a contact at [redacted] These sellers turned out to be fraudulent, taking payments without delivering any products. It is concerning that these scammers are allowed to operate on Facebook. I'm sure others have been duped as well, as a simple online search reveals their deceptive practices. Moving forward, I've decided to avoid purchasing from any vendors on Facebook to prevent further losses. Regards, Don.

Dear Facebook Team, I am experiencing an issue confirming my identity on my personal Facebook account. I kindly request your assistance in resolving this matter promptly. This account holds significant personal information that I would like to access. Thank you.

I recently received a 6-digit code to reset my password, but when I tried to use it, I got a message saying "too many codes used, try later." It's been two days now and I'm still unable to proceed. After uploading my state ID, I received an email thanking me and directing me to another email with a "get back into Facebook" link, but I can't seem to find that email. I need a real agent from Facebook customer support to either email me or call me directly. Additionally, one of the emails associated with my account is unfamiliar to me, and I'm unsure how it got there or who it belongs to.

I recently dealt with a situation where my ex-boyfriend created a fake account to contact me through my business, pretending to be interested in purchasing something. After his attempt failed, he left me a negative review with false claims about our interaction. Despite reporting the account multiple times, no action has been taken. It is unjust that my first negative review is from a fake account. As a highly recommended seller, I have worked diligently to maintain excellent service for my honest customers. I am disappointed with the lack of assistance I have received in this matter. I urgently request the removal of the fake review from my account. I am puzzled as to why the review has not been removed since it is clearly from a fake account.

I am experiencing an issue with Facebook Marketplace. I made a purchase a couple of years ago without any problems. Recently, I found an item I wanted to buy, communicated with the seller, negotiated the price, and agreed to buy it. However, when I tried to complete the transaction, I couldn't find the "buy now" button or any other option to finalize the purchase. I have attempted various troubleshooting steps, followed all the instructions on Facebook, updated my information, and even tried different devices and accounts, but the issue persists. I have researched online and it seems many others are facing the same problem, which has been ongoing for over a year. I would appreciate any advice on how to resolve this situation.

You deleted the account nellischwarz31yahoo.com before I could even use it once. Please don't tell me I entered incorrect information; you deleted my other account because you can't handle the truth, forcing citizens to use fake names. No one violates citizens' right to freedom of speech more than Facebook!! By law, you cannot simply delete accounts; you are breaking the law and limiting freedom of speech! That's probably why it's so hard to reach you. I want this account to be reopened, or I will expose these illegal bans online.

Dear Sir, My account has been disabled without any valid reason. I believe I have followed all the community guidelines and have not violated any rules. I kindly request you to review my account promptly and reinstate it as soon as possible. It is crucial for me as I have linked it to various social media platforms such as Free Fire Max and Instagram. I urge you to enhance your review process and correct any errors that may have led to the disabling of my account. The following are my details: - Full Name: Ritesh Jarhad - Contact Number: [redacted] - Date of Birth: 26/11/[redacted] - Country: India Please, sir, I need my Facebook account back as it is essential for me. Thank you for your prompt attention to this matter. Sincerely, Ritesh Jarhad

My Facebook account was hacked due to a virus on my PC, which led to losing access to Facebook and Instagram. After following Facebook's instructions and submitting identity documents, I regained access to Instagram. However, when trying to log into Facebook, I'm directed to a help page stating my account is blocked until I log in from a familiar device. Unfortunately, I had to clean my PC and smartphone due to the virus, so they are no longer recognized as familiar devices. Despite changing passwords and trying different methods, I keep getting redirected to the same page, unable to send another identity document. Access to my Facebook account and a page where I'm the sole admin seems impossible without logging in from a familiar device.

I need help deleting my old Facebook account named Sophia Ann Tudlong. It has been 10 years since I last used it and I can't remember the email or password connected to it because it was linked to a Yahoo account I no longer have access to. I am being harassed by scammers who are contacting my friends through that account. Please assist me in deleting it promptly.

This is Arnold Bell. I am trying to access my old Facebook account but forgot the email associated with it. I no longer have access to [redacted] as it has new owners. My [redacted] and [redacted] emails were linked to other accounts. My current number is [redacted]. I need to update my outdated Facebook page due to changes in my personal life. I'm divorced now and want to reflect that on my profile. I need to correct misinformation as some think I am still married. If necessary, we can delete the page and start fresh. Any assistance would be appreciated. Thank you.

I am experiencing issues with my Facebook dating account and believe it was wrongly deleted. Despite reporting spam and abusive profiles, I find myself without access. I defended myself against bullies and toxic individuals on the platform, including someone who seemed fake and reported me after I refused to date them. Feeling unfairly treated, I now request my account to be reinstated and the problematic users removed. I have always adhered to the terms of service and am seeking proof of any wrongdoing. Without evidence, I ask for my account to be fully restored or the option to create a new one. Your assistance in resolving this matter promptly is appreciated. Thank you, Lorna

Hello, I am writing to address the disabling of my personal Facebook account. Despite being a genuine user and adhering to Facebook's community standards, my account was disabled in error. I have submitted all the necessary identification documents to prove my identity and request the reopening of my account. It has been disabled for over 65 days, and despite numerous attempts to reach out, I have not received a resolution. Name: Muhammad K. Email: [redacted] Country: India Contact Number: [redacted][redacted] Thank you.

I am experiencing issues with my Facebook account. My identity has been compromised, and my account, created in [redacted] under the name Lilly Jo Galloway Cockrell, is vital to me for connecting with family, working on my family tree, and staying in touch with my grandchildren. I am distraught as my account not only holds precious family photos but is also my source of entertainment and hobby. Despite providing a copy of my ID, Facebook informed me they could not accept it, leaving me unable to access my account. I have attempted to update my phone number, but it was removed along with my original email address. My granddaughter has been assisting me in trying various email addresses and passwords to no avail. I am reaching out for urgent assistance as my account plays a crucial role in my daily communication with my immediate family. Thank you for addressing this matter promptly.

I am experiencing difficulty accessing my Facebook accounts. I have both personal and business accounts, and while I can log in to the personal one on my iPhone, I am unable to do so on my computer, laptop, or iPad. Despite following the password reset instructions provided, I am facing an issue. After entering the code sent to me, I receive an error message stating, "The number you entered doesn't match your code. Please try again." I have attempted this multiple times, paused for a day to avoid overloading the system, yet I remain locked out. This is problematic as I urgently need to initiate a fundraiser, and any accidental logout will result in loss of access to both our non-profit page and my personal page, predominantly dedicated to the non-profit. How can I regain access to my Facebook accounts, reset the password, and resume my activities?

My account was hacked on 22/1/[redacted]. The hacker changed the email to a**********e@d*****.in, which is not mine. My actual Facebook email is [redacted] I reported the issue to the Help Center and provided my IC and passport for verification. After receiving confirmation that my identity was verified, I was required to reset my password. Unfortunately, I missed the window to click the reset link in the email. Despite attempting to reset my password with the authentication code received via email, I encountered an error stating I had entered too many codes. Subsequent attempts to enter the correct code led to the message "The number you entered doesn't match your code." I suspect my account may be disabled due to multiple attempts, but I can't report it as the Help Center blocks me from doing so without logging in. This Catch-22 situation is frustrating. My Facebook account details are as follows: - Account Name: Kathy Huey - Email: [redacted] Your assistance in resolving this matter would be greatly appreciated. Thank you.

I was contacted to join a gambling platform by the username "hesserib fb." Initially, everything seemed fine as I deposited small amounts throughout the day following general interactions. After referring a friend, I inquired about the site today, only to realize they relentlessly ask for more deposits. I managed to win and am trying to cash out $[redacted] through Cash App, but there has been no response. I have messaged their Cash App profile multiple times for updates, but no luck. Frustratingly, when my roommate inquired about my payment, they denied owing me anything. The illusion they presented of real money gambling enticed me; had I known, I wouldn't have engaged. I'm among three others I know who have faced similar payment issues and have been blatantly ignored.