Facebook Customer Service Issues

Hello, Dear Sir, I believe there has been a misunderstanding as my Instagram account, which goes by the name sleiskxmvmc, is not actively being used. However, my Facebook account under the name Surjitjeeta2 is associated with the Instagram account sleiskxmvmc, and both accounts have been disabled. This is causing inconvenience as my Facebook account is linked to various apps such as Battleground India, Coin Master, Candy Crush Saga, as well as being connected to my family and friends on Facebook. I kindly request your assistance in reactivating my Facebook account as it is crucial for my online activities and social interactions. Thank you for your support in resolving this matter. Best regards, Surjit Singh Facebook Account: Surjitjeeta2 Instagram Account: sleiskxmvmc Email: [redacted] Mobile: +[redacted]05

Due to a prior Google email account breach, we missed the warning email from Facebook security. As a result, our game developer account, [redacted], tied to projects [redacted][redacted] and [redacted][redacted], has been hijacked. The email associated with the account is now [redacted] We are willing to provide any necessary details for account recovery. Your assistance is greatly appreciated. Thank you. See below for the email details and evidence of ransomware extortion.

I set up two-step authentication for my Facebook login on the browser. With the recent update, my old authentication app is no longer valid. I'm attempting to switch to the code generator in the iOS app, but I'm not receiving the six-digit code via SMS. My SMS number is correctly saved in my Facebook account. I kindly request Facebook to either disable two-factor authentication for my account or to send me the six-digit code needed to activate the code generator.

Hello, my personal Facebook and Instagram accounts were permanently disabled, despite following all community guidelines. I have confirmed my identity with Facebook already and have not engaged in any illegal activities on my account. I believe my account was reported without reason. I submitted my official documents to Facebook two days ago but have not received any response. Please help me to regain access to my account. I have not been using Facebook recently, and my Instagram account was also affected. I believe my account was compromised through a link related to PUBG. I kindly request the reinstatement of my accounts as my personal data and connections are crucial to me. Thank you for your assistance.

I have encountered difficulty accessing my Facebook account after it was hacked as I do not have the associated email address or identification. Unfortunately, I also do not have the phone number linked to the account as it was not with me at the time. During the hacking of my Gmail account, I received a message from Facebook customer care regarding securing my account, but the time limit has passed, preventing me from recovering my ID.

I have tried to contact Facebook multiple times regarding an issue with our Facebook accounts. Despite sending detailed messages explaining the problem through Help Support and Report a Problem, I have not received a resolution. Today, I will make a third attempt to reach out to Facebook in the hopes of resolving the issue. On December 22, [redacted], I was informed by a friend that our Facebook account had been hacked. I promptly accessed our accounts, including Frank Garofalo's account associated with the NYC Full Gospel Theological Seminary, The Woodworkers Church business account, and my personal account. Following the security breach, I posted notifications informing users that we are not accepting new friend requests due to the hack and successfully changed the account password. Recently, I encountered a problem when trying to share a post from the NYC Full Gospel Theological Seminary page to our other connected pages. The share function is not functioning correctly, as it does not provide the option to select the specific page for sharing. This issue is hindering our business outreach and advertising efforts across our multiple pages managed by my son and me. Despite engaging two technical assistants who were unable to resolve the problem, it remains unresolved, causing financial losses and wasting valuable time. We urgently require assistance from Facebook's technical team to rectify this sharing issue and ensure our business operations run smoothly. Facebook should facilitate a positive and efficient business experience, and I hope for a prompt resolution to this technical challenge.

Back in July, I logged out of my profile and my friend mentioned that it was potentially hacked. He showed me a Facebook conversation with someone pretending to be me, using my name, Mr. Daniel De La Torre. I didn't message my friend asking for his phone number, and I don't recall ever having the conversation he displayed through text. It came to my attention that there is a person named Donna Williams, a blonde woman, who is impersonating me.

Hello, I'm Mary Felana Rifareal from the Philippines but currently based in Athens, Greece. Unfortunately, my old Facebook account got blocked in July [redacted], and I couldn't recover it as I lost my Philippine cellphone number. With my limited computer knowledge and a busy work schedule, I ended up creating a new account. However, I really want to retrieve the old one with all my precious photos. When I tried resolving it again, I encountered an error uploading my valid ID. It's disheartening and complicated for someone like me who isn't very tech-savvy. I hope to get help with recovering my old Facebook account where many memories are stored. Thank you for your assistance. Mary Felana Rifareal

Hello, I'm seeking assistance as I've been locked out of my Facebook account for approximately a month now. One morning, I discovered that not only was my password changed, but the recovery email as well. Unfortunately, I am unable to retrieve the verification code since it now goes to an unknown email address. This situation has put a halt to my online activities, as my Facebook account is essential for managing my pages. Even though both my phone and computer still recognize my account, I am unable to access it. I am reaching out for help in finding a solution to regain access to my account. The email linked to my account is [redacted] I have previously verified my identity on Facebook and am willing to do so again in order to recover my account.

I contacted a friend via Messenger to plan a Saturday meeting and received a quick response. Unfortunately, it wasn't her; her account got hacked. My Facebook and Messenger were compromised as well. Despite trying all the online tools, I couldn't regain access. Facebook no longer recognizes my login, password, email, or phone number. The platform doesn't recognize my devices either. When trying to verify my identity, the code sent to my email or phone isn't mine. The only way Facebook recognizes my account is by entering my full name, Mary Jo Hilpert, yet I can't confirm it since I can't use my email or phone. I'm stuck and need assistance in proving my identity and recovering my account.

My account was compromised, and the hacker enabled 2FA and altered my primary email. Despite this, my email remains associated with my account. I need to reset my password to enhance security measures. I have completed the required account verification by submitting a photo ID. However, I am still unable to bypass the 2FA security, which I no longer have access to. I am seeking assistance from a live representative to address this specific issue, rather than interacting with an automated system.

Two days ago, I commented on a post on Facebook which received numerous responses. However, when I tried to join the conversation later, I was informed that my account was suspended due to unusual activity. I went through the authentication process, and my account was restored, but my commenting and posting rights have been temporarily suspended ever since. Despite reaching out to Facebook via the Help Center, I have not received any responses. This is not the first time this has happened; a similar incident occurred two months ago where my account was suspended for two weeks without any explanation on the violation. I am unsure of the reason for the current suspension, and I am seeking assistance on how to regain my commenting capabilities and prevent this from happening again in the future.

I created a Facebook account back in [redacted] and used it periodically. However, it got deactivated, and friends told me it was hijacked by someone in Vietnam. They changed the password and name, but still have all my photos, including ones of my children. Unfortunately, I can't recall the email or phone number I used in [redacted] for verification. I've attempted to recover my Hotmail account without success. I can verify myself through photos, friends, family, or my driver's license; surely something has to work. Please assist me.

Hello, I am Romain Piedvache, and my Facebook account has been hacked. The hacker changed my email address, and I am struggling to send you my ID; each time I try, it says too many attempts, come back in a week. This has been going on since December 10, [redacted]. Someone claiming to work with Facebook asked me to send them gift cards usable only in the United States, totaling $[redacted]. I am currently living on minimum social welfare income. Please help me resolve this issue to reactivate my account as I use it for work; I am the manager of an artist, Chriss'Fly. I will provide my email address for your response. Looking forward to hearing from you. Have a wonderful holiday season. Best regards, Romain Piedvache

Здравствуйте! Я нуждаюсь в вашей помощи. Я блоггер. Мой аккаунт был удален 25 февраля по причине "сексуальных домогательств", которые не имеют отношения к моему профилю. Массовое удаление аккаунтов заставило меня обратиться к специалистам, которые помогают восстановить страницы. Вчера мне сообщили, что мой профиль был полностью удален с платформы Instagram. За год я создала 7 новых аккаунтов, и каждый из них был удален по той же причине. Я отчаяна и не понимаю, что делать. Я вложила много труда, времени и финансов в свой блог, и не хочу потерять архив фотографий и видео. Кажется, что кто-то умышленно следит за каждым моим профилем. Одна из моих подписчиц посоветовала мне обратиться к вам. Может быть, вы сможете помочь?

My account was hacked and compromised, leading to unauthorized purchases of stars through the Facebook shop. My PayPal account was linked to my Facebook account. Upon contacting Facebook, they confirmed the compromise and initiated a payback process that could take 3-5 business days. Despite multiple follow-ups with Facebook over a month, only receiving automated responses, the support team eventually stated they couldn't help further. I am seeking assistance to resolve this issue and receive a refund for the unauthorized purchases. Thank you.

After my computer crashed, I purchased a new one. When I tried to log in to Facebook Marketplace with my previous email and phone number, I encountered login issues. Despite attempting to recover my password without success, I followed Facebook's guidance to create a new account. However, upon doing so, I was informed that my account was banned due to a violation of the platform's rules.

My account has been disabled, and now I'm unable to use Facebook or Messenger due to my connected Instagram account, mdmdkfvfv, being disabled. It seems that the activities on mdmdkfvfv have violated Instagram's Community Guidelines or other regulations. If I believe this disabling was done in error, I can submit a request for a review of the decision directly on Instagram. For further details on this process, I should check out the Instagram Help Centre for guidance.

Bonjour Madame, Monsieur, Je me nomme Guendouze Houria. J'ai un problème avec mon compte Facebook. J'ai envoyé ma pièce d’identité le 14/12/[redacted] pour confirmer que je suis la propriétaire du compte, mais je n'ai pas encore reçu de réponse. Mon compte Facebook a été piraté avec l'adresse e-mail [redacted], qui n'est pas la mienne. Mon adresse e-mail habituelle est [redacted] Je souhaite seulement récupérer les photos de mes enfants. Je vous prie de me croire et je vous remercie pour votre compréhension. Bonne fête.

Hello Facebook team, I don't understand why my account was disabled since I didn't violate any of Facebook's terms or standards. I kindly ask you to review my case and reinstate my account promptly as it is crucial for my studies, work, and staying in touch with friends. Thank you for your dedication to maintaining a safe Facebook community.